The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
3.7/5, 89 Reviews
67% Recommended
54% sales valuation accuracy
75% letting valuation accuracy
66% sales fee satisfaction
66% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 54% | 66% | £69,000 | £210,000 |
Lettings | 75% | 66% | £395 | £950 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
10 | 11 | 5 | 12 | 6 | 7 | 4 | 2 | 5 | 27 |
Butters John Bee
23 Market Place, Cannock, Staffordshire
WS11 1BS
01543 500030
By : 'Emad'
Branch : Stoke On Trent, 75 The Strand
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : ST5
Don't deal with this state agent There is no zero score to give Too many false accusation when I left the flat They wanted to charge me several thousands pounds to clean the property after I left by making false accusation Very poor response to requests to fix any thing faulty and not ... Read Full Review
By : 'Phoebe'
Branch : Hanley, 2-6 Tontine Square
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £685
Would you recommend ? : No
Postcode : ST2
The worst letting agent! So deceptive and fraudulent. After paying holding deposit, they kept on postponing move in dates . Making my self and family homeless and even making my two boys to be out off school for ... Read Full Review
By : 'Daniel'
Branch : Crewe, 181\/183 Nantwich Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW1
Excellent service from Marcin,thank you very much for your help, great ... Read Full Review
Sam
By : 'AT'
Branch : Crewe, 181\/183 Nantwich Road
Services : Sales( As a Buyer )
Sold price : £95000
Would you recommend ? : Yes
Postcode : CW2
Really grateful to Sam in BJB Crewe office. Incredibly professional, knowledgeable, patient and have gone out of his way to help with everything and even arranged a viewing late in the day to suit my restricted availability. All my phone calls and email queries have been dealt with quickly and ... Read Full Review
Amit
By : 'Anne'
Branch : Congleton, 43 High Street
Services : Online Auctions
Would you recommend ? : No
Postcode : CB23
Our experience with butters john bee has been excellent. Amit Nayee (Congleton branch) is an exceptional agent. His friendly manner, prompt communication and advice are greatly valued. He always displays clarity, efficiency and professionalism. 5-star service – would highly recommend using this ... Read Full Review
By : 'Helen'
Branch : Stoke On Trent, 75 The Strand
Services : Letting( As a Owner )
Rent PCM : £495
Would you recommend ? : No
Postcode : ST1
Would leave 0 stars if i could. Why? Well. Rarely answer the phone Never returned calls over many months Took money for work to be done and 7 months later still waiting After 3 months of asking for vacated property to be emptied we still don't think it has. They authorised work without ... Read Full Review
Stacey
By : 'Emma'
Branch : Newcastle, 36 High Street
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : ST7
Visited the Newcastle office today, Stacey approached me and was very helpful with my questions and had a professional ... Read Full Review
By : 'Tracie'
Branch : Newcastle, 36 High Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : ST5
What a joke it’s a wonder this company does any business phoned on three occasions and told someone would return my call but never ... Read Full Review
By : 'Mark'
Branch : Northwich, 52 High Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CW9
Only a shame that I can't leave zero stars. Worst agent I have ever dealt with by a long margin. Avoid at all ... Read Full Review
By : 'Mee'
Branch : Windsford, 6 Dingle Walk
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CW1
Frustratingly slow and will go to any lengths to get you to exchange contracts. We were Called on Friday to come the very same day to meet the new builds team and sign contracts. They were stressing that it be done the very day and that all the paperwork will be sorted. It hasn’t ... Read Full Review
Corrie
By : 'Stephen'
Branch : Crewe, 181\/183 Nantwich Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW1
Having seen a property to rent, I was contacted by Corrie who made the process very quick, effortless and with the utmost professionalism and courtesy. I cannot praise her and the team highly enough and this was all done in under one week. Superb service, many ... Read Full Review
By : 'First'
Branch : Head Office, Lake View,
Festival Way
Services : Sales( Prospective Vendor/Buyer )
Sold price : £85000
Would you recommend ? : No
Postcode : ST3
Over a week ago, we were notified of a house for viewing. We requested a viewing right away, but heard nothing for a few days. We rang to see what the hold up was, and was given an answer that the vendor had not given dates for viewing yet. We left it agin for a few more days and, yes, rang ... Read Full Review
Stacey
By : 'Martin'
Branch : Newcastle, 36 High Street
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CW12
Stacey was super-helpful and went out of her way to make things work, which mattered a lot. Thank you, ... Read Full Review
Stacey
By : 'Dverd'
Branch : Newcastle, 36 High Street
Services : Letting( As a Tenant )
Rent PCM : £610
Would you recommend ? : No
Postcode : ST7
Disappointed that, despite calling the branch and emailing them to inform them that my mother had passed away, they continued to send communications in her name which was distressing. My father continued to stay in the property, which was immaculate when he left to move into a care home with ... Read Full Review
Elle
By : 'Dawn'
Branch : Hanley, 2-6 Tontine Square
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : ST4
We have found the process of marketing and selling our house very efficient and speedy. From the moment we met Lucy who came to initially value the property to everyone involved especially Elle Coope who has worked her hardest to make everything run smoothly including arranging solicitors. ... Read Full Review
By : 'Matthew'
Branch : Macclesfield, 36 Mill Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : No
Postcode : SK11
Terrible service promise the earth and then leave it to the last minute to say they cannot attend. Do not use avoid the ... Read Full Review
By : 'Catherine'
Branch : Crewe, 181\/183 Nantwich Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CH43
Contacted Company twice by email as potential buyer. They replied to the first email but not to the second. As I had stated I was a chain-free cash buyer you'd have expected that, on behalf of their sellers, they'd have been rather more proactive to encourage me. Thus if I were ... Read Full Review
By : Noreen
Dec 3, 2021I had exactly the same experience, not interested, or lacking in staff, not sure which, but I wouldn’t use them as Agents if I was selling. Got impression, they’ll sell it anyway, so no ...
By : 'Kiran'
Branch : Wolverhampton, 80 Darlington Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TF7
Only giving 1star as can't give 0. Atrocious. Avoid at all costs if wanting to let. They do not manage properties and don't listen to tennent concerns. Don't pass rent on when they have been paid. Charge for work not done. Staff don't have a clue or can't be bothered ... Read Full Review
By : 'Nicky'
Branch : Cannock, 23 Market Place
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CW7
Unfortunately unable to Leave no stars. One of the worst experiences and wouldn't recommend anyone letting their property with this company. Unprofessional and incompetent. It is not my nature to leave a bad review but we wanted to warn others so they can avoid being in a similar situation. ... Read Full Review
By : 'Disappointed'
Branch : Crewe, 181\/183 Nantwich Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CW2
Appalling service. Have tried to arrange viewings of a number of different properties being marketed by the CREWE branch and they couldn’t have been more unhelpful. I have failed to secure bookings to view on several occasions. They never return phone calls and seem incapable of answering ... Read Full Review
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