Butters John Bee
2.5/5, 89 reviews
34% recommended
54% sales valuation accuracy
68% sales fee satisfaction
75% lettings valuation accuracy
67% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 89
8th May 2024
reviewed by 'Emad'
“Don't deal with this state agent There is no zero score to giveToo many false accusation when I left the ......”
29th Feb 2024
reviewed by 'Phoebe'
“The worst letting agent! So deceptive and fraudulent. After paying holding deposit, they kept on postponing move in dates . Making ......”
6th Jan 2024
reviewed by 'Daniel'
“Excellent service from Marcin,thank you very much for your help, great agent!!!...”
2nd Oct 2023
reviewed by 'AT'
“Really grateful to Sam in BJB Crewe office. Incredibly professional, knowledgeable, patient and have gone out of his way to ......”
8th Sep 2023
reviewed by 'Anne and Tom'
“Our experience with butters john bee has been excellent. Amit Nayee (Congleton branch) is an exceptional agent. His friendly manner, ......”
7th Aug 2023
reviewed by 'Helen'
“Would leave 0 stars if i could. Why? Well.Rarely answer the phoneNever returned calls over many monthsTook money for work ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 54% 68% £69,000 £210,000
Lettings 75% 67% £395 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 11 5 12 6 7 4 2 5 27
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Overall
Estate agents
Letting agents
Latest Properties

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Butters John Bee Branches (view all 19)
Alsager, ST7
Cannock, WS11
Congleton, CW12
Crewe, CW2
Hanley, ST1
Head Office, ST1
Kidsgrove, ST7
Macclesfield, SK11

“Don't deal with this state agent There is no......”

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May 08,2024
Minithumbdown
By: 'Emad'
May 08,2024
0 people found
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Don't deal with this state agent There is no zero score to give Too many false accusation when I left the flat They wanted to charge me several thousands pounds to clean the property after I left by making false accusation Very poor response to ...
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“The worst letting agent! So deceptive and fra......”

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Feb 29,2024
Minithumbdown
By: 'Phoebe'
Feb 29,2024
0 people found
this helpful
The worst letting agent! So deceptive and fraudulent. After paying holding deposit, they kept on postponing move in dates . Making my self and family homeless and even making my two boys to be out off school for months....
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“Excellent service from Marcin,thank you very ......”

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Jan 06,2024
Minithumbup
By: 'Daniel'
Jan 06,2024
0 people found
this helpful
Excellent service from Marcin,thank you very much for your help, great agent!!!...
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“Amazing Customer Service from BJB Crewe office...”

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Oct 02,2023
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Sam
By: 'AT'
Oct 02,2023
0 people found
this helpful
Really grateful to Sam in BJB Crewe office. Incredibly professional, knowledgeable, patient and have gone out of his way to help with everything and even arranged a viewing late in the day to suit my restricted availability. All my phone calls and email queries have ...
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“butters john bee - exceptional service from Amit...”

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Sep 08,2023
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Amit
By: 'Anne and Tom'
Sep 08,2023
0 people found
this helpful
Our experience with butters john bee has been excellent. Amit Nayee (Congleton branch) is an exceptional agent. His friendly manner, prompt communication and advice are greatly valued. He always displays clarity, efficiency and professionalism. 5-star service – would highly recommend using this estate agent for either ...
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“Would leave 0 stars if i could. Why? Well.R......”

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Aug 07,2023
Minithumbdown
By: 'Helen'
Aug 07,2023
0 people found
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Would leave 0 stars if i could. Why? Well. Rarely answer the phone Never returned calls over many months Took money for work to be done and 7 months later still waiting After 3 months of asking for vacated property to be emptied we still don't think it ...
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“Visited the Newcastle office today, Stacey ap......”

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May 26,2023
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Stacey
By: 'Emma'
May 26,2023
0 people found
this helpful
Visited the Newcastle office today, Stacey approached me and was very helpful with my questions and had a professional manner...
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“it’s a wonder this company does a......”

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Apr 14,2023
Minithumbdown
By: 'Tracie'
Apr 14,2023
2 people found
this helpful
What a joke it’s a wonder this company does any business phoned on three occasions and told someone would return my call but never do...
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“Only a shame that I can't leave zero stars. W......”

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Feb 09,2023
Minithumbdown
By: 'Mark'
Feb 09,2023
1 people found
this helpful
Only a shame that I can't leave zero stars. Worst agent I have ever dealt with by a long margin. Avoid at all costs....
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“Frustratingly slow / unprofessional...”

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Dec 13,2022
Minithumbdown
By: 'Mee'
Dec 13,2022
1 people found
this helpful
Frustratingly slow and will go to any lengths to get you to exchange contracts. We were Called on Friday to come the very same day to meet the new builds team and sign contracts. They were stressing that it be done the very day and ...
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“Property to Rent...”

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Nov 11,2022
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Corrie
By: 'Stephen'
Nov 11,2022
0 people found
this helpful
Having seen a property to rent, I was contacted by Corrie who made the process very quick, effortless and with the utmost professionalism and courtesy. I cannot praise her and the team highly enough and this was all done in under one week. Superb service, ...
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“Over a week ago, we were notified of a house ......”

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Jul 04,2022
Minithumbdown
By: 'First Time Buyer'
Jul 04,2022
2 people found
this helpful
Over a week ago, we were notified of a house for viewing. We requested a viewing right away, but heard nothing for a few days. We rang to see what the hold up was, and was given an answer that the vendor had not given ...
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“Stacey was super-helpful and went out of her ......”

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Jun 02,2022
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Stacey
By: 'Martin'
Jun 02,2022
0 people found
this helpful
Stacey was super-helpful and went out of her way to make things work, which mattered a lot. Thank you, Stacy!...
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“Disappointed...”

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May 31,2022
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Stacey
By: 'Dverd'
May 31,2022
1 people found
this helpful
Disappointed that, despite calling the branch and emailing them to inform them that my mother had passed away, they continued to send communications in her name which was distressing. My father continued to stay in the property, which was immaculate when he left to move ...
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“We have found the process of marketing and se......”

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May 17,2022
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Elle
By: 'Dawn and Tony'
May 17,2022
0 people found
this helpful
We have found the process of marketing and selling our house very efficient and speedy. From the moment we met Lucy who came to initially value the property to everyone involved especially Elle Coope who has worked her hardest to make everything run smoothly including ...
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“Terrible service promise the earth and then l......”

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Apr 30,2022
Minithumbdown
By: 'Matthew Jennings'
Apr 30,2022
0 people found
this helpful
Terrible service promise the earth and then leave it to the last minute to say they cannot attend. Do not use avoid the disappointment....
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“Contacted Company twice by email as potential......”

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Oct 08,2021
Minithumbdown
By: 'Catherine'
Oct 08,2021
2 people found
this helpful
Contacted Company twice by email as potential buyer. They replied to the first email but not to the second. As I had stated I was a chain-free cash buyer you'd have expected that, on behalf of their sellers, they'd have been rather more proactive to ...
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By: Noreen
Dec 03, 2021
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I had exactly the same experience, not interested, or lacking in staff, not sure which, but I wouldn’t use them as Agents if I was selling. Got impression, they’ll sell it anyway, so no effort required. ...

“Only giving 1star as can't give 0. Atrocious......”

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Sep 17,2021
Minithumbdown
By: 'Kiran Chahal'
Sep 17,2021
0 people found
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Only giving 1star as can't give 0. Atrocious. Avoid at all costs if wanting to let. They do not manage properties and don't listen to tennent concerns. Don't pass rent on when they have been paid. Charge for work not done. Staff don't have a clue ...
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“Unfortunately unable to leave no stars. One o......”

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Aug 18,2021
Minithumbdown
By: 'Nicky'
Aug 18,2021
0 people found
this helpful
Unfortunately unable to Leave no stars. One of the worst experiences and wouldn't recommend anyone letting their property with this company. Unprofessional and incompetent. It is not my nature to leave a bad review but we wanted to warn others so they can avoid being ...
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“Appalling service....”

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Aug 02,2021
Minithumbdown
By: 'Disappointed'
Aug 02,2021
1 people found
this helpful
Appalling service. Have tried to arrange viewings of a number of different properties being marketed by the CREWE branch and they couldn’t have been more unhelpful. I have failed to secure bookings to view on several occasions. They never return phone calls and seem ...
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“Awful - they literally will not arrange appointments to view...”

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Jul 20,2021
Minithumbdown
By: 'V'
Jul 20,2021
1 people found
this helpful
Yet another property i have been trying to view for two weeks and despite several phone calls and complaints still no appointment to view - Finally had a phone call and the have just sold it. - it makes you wonder if everything is above ...
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“Poor customer communications...”

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Jul 14,2021
Minithumbdown
By: 'Andrew'
Jul 14,2021
4 people found
this helpful
I purchased a property in 2021 which was listed by Butter's John Bee's Crewe office. The initial contact process was poor with difficulty being experienced in speaking to someone who could assist with arranging a viewing. We were further frustrated by unnecessary obstacles in arranging a ...
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“3 times my mother rang to organise a viewing ......”

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Jul 13,2021
Minithumbdown
By: 'Gary'
Jul 13,2021
0 people found
this helpful
3 times my mother rang to organise a viewing on a house and 3 times all she got was “we'll be back in touch” and each time she waited and waited and waited, 2 weeks later from the first call she made the house was sold, just want ...
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“Poor customer service, lacking honesty and help....”

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Jun 10,2021
Minithumbdown
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Ryan
By: 'Anonymous'
Jun 10,2021
0 people found
this helpful
I rang to view a property with Butters John Bee (two of the Cheshire branches), having got an evaluation, with photographs ready for our instruction to put own property on market with other Sales Agent. Was told an agent would get back to me by ...
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By: butters john bee
Jun 15, 2021
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Hi, We are sorry to read your review. We would like to let you know this has now been escalated to the area director and we are aiming to resolve this issue for you. If we can help further, please contact: [email protected] Regards, butters john bee ...

“Wow is all I can say!I was told to contact a......”

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May 12,2021
Minithumbdown
By: 'Cherry'
May 12,2021
2 people found
this helpful
Wow is all I can say! I was told to contact a certain employee when I was ready for the photographs of the property to be taken. Countless emails and telephone calls (from me to them) and was told I would be called by the ...
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“Chanelle is very professional and she respond......”

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Mar 30,2021
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Chanelle
By: 'Mrs Yates'
Mar 30,2021
0 people found
this helpful
Chanelle is very professional and she responds to communications rapidly...this is extremely helpful, especially during these difficult times... we truly appreciate her support, thank you Chanelle??⭐️...
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“Amazing service from BJB , especially from Na......”

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Mar 18,2021
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Natalie
By: 'Alisha'
Mar 18,2021
0 people found
this helpful
Amazing service from BJB , especially from Natalie. We would highly recommend BJB. We would also like to thank the team for their helpful support. Great work guys....
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“The service provided by Elisha Hennessey was ......”

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Mar 02,2021
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Elisha
By: 'Jay'
Mar 02,2021
0 people found
this helpful
The service provided by Elisha Hennessey was quality. She was supportive, provided timely advice, everything was sorted for us on time. Brilliant customer service. Much appreciated!...
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“We are currently renting from BJB Wolverhamp......”

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Feb 11,2021
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Elisha
By: 'Emma'
Feb 11,2021
0 people found
this helpful
We are currently renting from BJB Wolverhampton after Elisha Hennesy sorted an emergency for us after been let down with a house just before my house sale exchanged contracts, I must say after a very stressful time ringing round estate agents Elisha was so amazing ...
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“Awful experience ! Mainly from the property m......”

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Feb 08,2021
Minithumbdown
By: 'Paul'
Feb 08,2021
4 people found
this helpful
Awful experience ! Mainly from the property management team . Absolute disgrace . dreadful communication don't reply to calls or emails . Caused me a lot of needless stress definitely do NOT recommend...
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By: Dal K
Oct 24, 2023
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My experience has been the same. It’s just appalling. To describe the property management team & Ben Parry as unprofessional is definitely a compliment. They have caused me untold stress & anxiety. My advice is please please avoid if you value your mental well-being. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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