Butters John Bee
Hanley, Stoke on Trent, ST1
2.5/5, 8 reviews
25% recommended
50% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
No company information

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Latest Reviews

View all Reviews 8
29th Feb 2024
reviewed by 'Phoebe'
“The worst letting agent! So deceptive and fraudulent. After paying holding deposit, they kept on postponing move in dates . Making ......”
17th May 2022
reviewed by 'Dawn and Tony'
“We have found the process of marketing and selling our house very efficient and speedy. From the moment we met ......”
18th Mar 2021
reviewed by 'Alisha'
“Amazing service from BJB , especially from Natalie. We would highly recommend BJB. We would also like to thank the team ......”
27th Jan 2021
reviewed by 'Stephanie'
“Thanks to everyone at Butters Hanley for all their hard work and dedication to selling our home, especially Patricia who ......”
25th Mar 2019
reviewed by 'Poppy'
“Absolutely awful! Within 24 hours of having the keys to our rented property the ceiling fell down in the master bedroom! ......”
13th Jun 2018
reviewed by 'TerryL'
“Repeatedly called this agency regarding listings on their website, only to be told on each occasion the property in question ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Butters John Bee
2-6 Tontine Square
Hanley,Stoke on Trent
Staffordshire
ST1 1NP
01782 202600

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £0 £0
Lettings 0% 0% £430 £795
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 1 1 0 0 1 3
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Latest Properties

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“The worst letting agent! So deceptive and fra......”

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Feb 29,2024
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By: 'Phoebe'
Feb 29,2024
0 people found
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The worst letting agent! So deceptive and fraudulent. After paying holding deposit, they kept on postponing move in dates . Making my self and family homeless and even making my two boys to be out off school for months....
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“We have found the process of marketing and se......”

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May 17,2022
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Elle
By: 'Dawn and Tony'
May 17,2022
0 people found
this helpful
We have found the process of marketing and selling our house very efficient and speedy. From the moment we met Lucy who came to initially value the property to everyone involved especially Elle Coope who has worked her hardest to make everything run smoothly including ...
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“Amazing service from BJB , especially from Na......”

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Mar 18,2021
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Natalie
By: 'Alisha'
Mar 18,2021
0 people found
this helpful
Amazing service from BJB , especially from Natalie. We would highly recommend BJB. We would also like to thank the team for their helpful support. Great work guys....
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“Thanks to everyone at Butters Hanley for all ......”

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Jan 27,2021
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Patricia
By: 'Stephanie'
Jan 27,2021
0 people found
this helpful
Thanks to everyone at Butters Hanley for all their hard work and dedication to selling our home, especially Patricia who was a fantastic help in getting the sale completed before Christmas. She's a great asset to the company....
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By: Phil Jones
Feb 02, 2021
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Thank you ever so much for the review Stephanie, Patricia was so pleased to see how happy you were she called me straight away. I am so pleased that Patricia was able to offer you a fantastic service and get your sale completed for you in a timely manner especially before Christmas. If you need any help in the future please do not hesitate to give us a call. Kind regards Phil. ...

“AVOID! AWFUL! SHOULD BE SHUT DOWN!...”

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Mar 25,2019
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Liz
By: 'Poppy'
Mar 25,2019
7 people found
this helpful
Absolutely awful! Within 24 hours of having the keys to our rented property the ceiling fell down in the master bedroom! BJB did nothing and left myself and my partner homeless over Christmas! It took them nearly 2 months to return our deposit... and they returned it ...
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Comment on agent fees
Quick enough to take the fees... 2 months to return them in INSTALLMENTS!!
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“Why bother?...”

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Jun 13,2018
Minithumbdown
By: 'TerryL'
Jun 13,2018
4 people found
this helpful
Repeatedly called this agency regarding listings on their website, only to be told on each occasion the property in question has "just sold". The agency is either deliberately leaving listings live after sales have occurred or simply creating fake listings to generate enquiries. Either way ...
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“Quite possibly the worst letting agent I've ever had to ......”

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Apr 16,2015
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By: 'J'
Apr 16,2015
4 people found
this helpful
Quite possibly the worst letting agent I've ever had to deal with. Their communication skills are awful, quite often when you call you can't get through to who you want to speak to and after leaving messages for days you are lucky if you get ...
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“Basic communication was exceptionally poor. Member of staff on holiday ......”

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Jan 22,2015
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By: 'Michael'
Jan 22,2015
2 people found
this helpful
Basic communication was exceptionally poor. Member of staff on holiday for a week, resulting in nothing being done for that week, but not being told this. Frustration at staff lack of commitment to ask simple questions or communicate with customers. Overlooking basic tasks, resulting in ...
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What agent could do to change your mind?
Get another job, probably in a supermarket warehouse, away from people.
Attached Filesnbsp;
Comment on agent fees
See above, under Daylight Robbery!!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Butters John Bee, Stoke on Trent ST1 1NP



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