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Alsager, ST7
1/5, 4 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
No Description Found
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Address
Butters John Bee
1 Crewe Road, Alsager, Staffordshire
ST7 2EW
01270 877778
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Butters John Bee Branches (View All 19)
Awful - they literally will ...
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1 Star Review
By : 'V'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SK10
20 Jul 2021
People found this helpful1
Yet another property i have been trying to view for two weeks and despite several phone calls and complaints still no appointment to view - Finally had a phone call and the have just sold it. - it makes you wonder if everything is above board? are they purposefully not letting people view so that... Read Full Review
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V said about Butters John Bee
Services : Sales( Prospective Vendor/Buyer )Date: 20th Jul 2021
Yet another property i have been trying to view for two weeks and despite several phone calls and complaints still no appointment to view - Finally had a phone call and the have just sold it. - it makes you wonder if everything is above board? are they purposefully not letting people view so that select people can offr & Buy?
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Poor customer service, ...
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1 Star Review
Ryan
By : 'Anonymous'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CW2
10 Jun 2021
People found this helpful0
I rang to view a property with Butters John Bee (two of the Cheshire branches), having got an evaluation, with photographs ready for our instruction to put own property on market with other Sales Agent. Was told an agent would get back to me by Shannon. I had to ring again and was told the... Read Full Review
Comments (2)I rang to view a property with Butters John Bee (two of the Cheshire branches), having got an evaluation, with photographs ready for our instruction to put own property on market with other Sales Agent. Was told an agent would get back to me by Shannon.
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Anonymous said about Butters John Bee
Services : Sales( Prospective Vendor/Buyer )Date: 9th Jun 2021
I rang to view a property with Butters John Bee (two of the Cheshire branches), having got an evaluation, with photographs ready for our instruction to put own property on market with other Sales Agent. Was told an agent would get back to me by Shannon.
I had to ring again and was told the person was in meetings. I also contacted via email form to view another property but not to be contacted during certain hours due to an important meeting.
A different agent (Ryan) contacted me during this meeting and made me feel belittled, told me the property was due to sell that evening and would allow me no visit to either property. He did not listen to me and talked over me. Trying to end the call due to my meeting, I found his behaviour insulting and upsetting. I was told that houses were being snapped up as soon as they are advertised, yet then went on to say the market is slowing. I was told that one property which we were hoping to put an offer in on had been having visitors for the past week and half, therefore we were too late to visit as the likelihood is that someone will have already offered. I asked if I could view anyway and this was met with a no. Whilst I understand our house has not yet been bought, we had the funds and our house was just awaiting our instruction to go live.
The following day, the initial agent left a voicemail to ask what time I was attending the property. I tried to ring back and spoke to the receptionist who passed my message on. I had originally booked the afternoon off and receiving the bad news from Ryan, made alternative plans.
Both myself and partner rang several times that day and the phone did not answer. My partner was told I had incorrectly completed the form and so my number was unknown, despite having registered with them and previously being ring by themselves.
I finally got through and the individual had left for the day, but was told they would ring me back the following day. I again cleared my afternoon for the visit.
I explained my surprise that I was now allowed to view both properties and was told that no offer was ever put in. I was also told that only two viewing days were occurring at this property, not consistent with Ryan's story.
I believe this was just a selling technique which alongside the poor service has put me off using or recommending Butters John Bee.
I have never been contacted again and sadly have missed out on putting in an offer at this home.
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By : Author
10 Jun 2021Please note this review covers a Staffordshire and Cheshire branch,...
Wow is all I can say!I was ...
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1 Star Review
By : 'Cherry'
Services : Other
Would you recommend ? : No
Postcode : ST7
12 May 2021
People found this helpful2
Wow is all I can say! I was told to contact a certain employee when I was ready for the photographs of the property to be taken. Countless emails and telephone calls (from me to them) and was told I would be called by the agent. I wasn’t! So I emailed yet again on Friday last week... Read Full Review
Comments (0)Wow is all I can say!
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Cherry said about Butters John Bee
Services : Other( )Date: 11th May 2021
Wow is all I can say!
I was told to contact a certain employee when I was ready for the photographs of the property to be taken.
Countless emails and telephone calls (from me to them) and was told I would be called by the agent.
I wasn’t!
So I emailed yet again on Friday last week (8th May) and had a reply that said agent would call me Monday to arrange. I waited all day.
I emailed again today and got an auto response telling me that he hasn’t worked for the company since 10th April! I have been lied to and this has all added to my stress. I will not be using this estate agents now, and will be telling anyone else selling a property to avoid them.
One star is too many in my opinion.
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Completely ...
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1 Star Review
By : 'Chris'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : ST7
11 Mar 2020
People found this helpful6
Honestly having to deal with Butters John Bee (Alsager) has been an eye opening experience of ineptitude! Let me list all the problems so far- Initially misleading us as to the demand for properties in this area. Failure to contact us within the initial 14 day cooling off period at... Read Full Review
Comments (0)Honestly having to deal with Butters John Bee (Alsager) has been an
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Chris Jones said about Butters John Bee
Services : Sales( Prospective Vendor/Buyer )Date: 11th Mar 2020
Honestly having to deal with Butters John Bee (Alsager) has been an
eye opening experience of ineptitude!
Let me list all the problems so far-
Initially misleading us as to the demand for properties in this area.
Failure to contact us within the initial 14 day cooling off period at all.
Marketing the property without us signing off on the advert as discussed.
Marketing the property at the wrong price and description. (we have proof).
Trying to arrange viewings before any of the above issues were
rectified.(again told there were people queuing to view)
Failure to arrange an ECP before marketing the property as discussed
and now removing the property because of this and blaming us.
Recommending 'Move With Us' as a conveyancing company which purposely
misquote and hide their fees in the small print The above company were
rude, arrogant and incompetent. And it was left to me to cancel their
services although initiated via BJB.
Excuse after excuse as to why we experienced all the above but at no
point did anyone think to follow up with a phone call.
Failure to reply to my email wishing to discuss the above issues.
Having been informed of people queuing to view, we have had 2 viewings
in as many weeks.
Being told the first offer we get on the property is going to be the
best and we should accept.
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