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Crewe, CW2
2.8/5, 8 Reviews
38% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
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"Appalling..."
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1 Star Review
By : 'Disappointed'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CW2
People found this helpful1
Appalling service. Have tried to arrange viewings of a number of different properties being marketed by the CREWE branch and they couldn’t have been more unhelpful. I have failed to secure bookings to view on several occasions. They never return phone calls and seem incapable of answering simple questions. The staff are disorganised, not customer focussed and at times discourteous. They also allocate 15 minute viewing times to view properties which are accompanied by one of their agents - this is ridiculous if you are hoping to view a property that costs approx a quarter of a million pounds to buy, and also if you have travelled in from outside of the area. You would pretty much have to race around the house without being able to absorb what you are looking at. Awful experience regards dealing with this branch.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £95,000 | £95,000 |
Address
Butters John Bee
181\/183 Nantwich Road, Crewe, Cheshire
CW2 6DF
01270 213541
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Butters John Bee Branches (View All 19)
Excellent service from ...
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5 Star Review
By : 'Daniel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW1
People found this helpful0
Excellent service from Marcin,thank you very much for your help, great... Read Full Review
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Amazing Customer Service from ...
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5 Star Review
Sam
By : 'AT'
Services : Sales( As a Buyer )
Sold price : £95000
Would you recommend ? : Yes
Postcode : CW2
People found this helpful0
Really grateful to Sam in BJB Crewe office. Incredibly professional, knowledgeable, patient and have gone out of his way to help with everything and even arranged a viewing late in the day to suit my restricted availability. All my phone calls and email queries have been dealt with quickly and... Read Full Review
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Property to ...
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5 Star Review
Corrie
By : 'Stephen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW1
People found this helpful0
Having seen a property to rent, I was contacted by Corrie who made the process very quick, effortless and with the utmost professionalism and courtesy. I cannot praise her and the team highly enough and this was all done in under one week. Superb service, many... Read Full Review
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Contacted Company twice by ...
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2 Star Review
By : 'Catherine'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CH43
People found this helpful2
Contacted Company twice by email as potential buyer. They replied to the first email but not to the second. As I had stated I was a chain-free cash buyer you'd have expected that, on behalf of their sellers, they'd have been rather more proactive to encourage me. Thus if I were... Read Full Review
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By : Noreen
Dec 3, 2021I had exactly the same experience, not interested, or lacking in staff, not sure which, but I wouldn’t use them as Agents if I was selling. Got impression, they’ll sell it anyway, so no ...
Appalling ...
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1 Star Review
By : 'Disappointed'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CW2
People found this helpful1
Appalling service. Have tried to arrange viewings of a number of different properties being marketed by the CREWE branch and they couldn’t have been more unhelpful. I have failed to secure bookings to view on several occasions. They never return phone calls and seem incapable of answering ... Read Full Review
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Poor customer ...
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2 Star Review
By : 'Andrew'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CW1
People found this helpful4
I purchased a property in 2021 which was listed by Butter's John Bee's Crewe office. The initial contact process was poor with difficulty being experienced in speaking to someone who could assist with arranging a viewing. We were further frustrated by unnecessary obstacles in... Read Full Review
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Awful experience ! Mainly ...
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1 Star Review
By : 'Paul'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : CW1
People found this helpful4
Awful experience ! Mainly from the property management team . Absolute disgrace . dreadful communication don't reply to calls or emails . Caused me a lot of needless stress definitely do NOT... Read Full Review
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By : Dal K
Oct 24, 2023My experience has been the same. It’s just appalling. To describe the property management team & Ben Parry as unprofessional is definitely a compliment. They have caused me untold stress ...
Other landlords think ...
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1 Star Review
By : 'another'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : No
Postcode : CW1
People found this helpful6
Not impressed with Butters John Bee's lack of response to my request for my payment. Tenants moved in 13 days ago, so payment to us is over a week late. Contacted Butters John Bee's head office in Stoke and their letting manager in Crewe, but neither have replied. Poor service, other... Read Full Review
Comments on Agent Fees
Not good value for money
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