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Newcastle, Newcastle under Lyme ST5
3/5, 6 Reviews
50% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
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"Stacey was super-helpful and..."
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5 Star Review
Stacey
By : 'Martin'
Services : Letting(Property Management)
Would you recommend ? : Yes
Postcode : CW12
Jun 2, 2022
People found this helpful0
Stacey was super-helpful and went out of her way to make things work, which mattered a lot. Thank you, Stacy!
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Tracie Baldwin
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 100% | 50% | £610 | £610 |
Address
Butters John Bee
36 High Street, Newcastle under Lyme, Staffordshire
ST5 1QL
01782 622155
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Butters John Bee Branches (View All 19)
Visited the Newcastle office ...
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4 Star Review
Stacey
By : 'Emma'
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : ST7
May 26, 2023
People found this helpful0
Visited the Newcastle office today, Stacey approached me and was very helpful with my questions and had a professional... Read Full Review
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Emma Wild said about Butters John Bee
Services : Letting( Admin )Date: 26th May 2023
Visited the Newcastle office today, Stacey approached me and was very helpful with my questions and had a professional manner
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it’s a wonder this ...
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1 Star Review
By : 'Tracie'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : ST5
Apr 14, 2023
People found this helpful2
What a joke it’s a wonder this company does any business phoned on three occasions and told someone would return my call but never... Read Full Review
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Tracie Baldwin said about Butters John Bee
Services : Sales( Prospective Vendor/Buyer )Date: 14th Apr 2023
What a joke it’s a wonder this company does any business phoned on three occasions and told someone would return my call but never do
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Stacey was super-helpful and ...
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5 Star Review
Stacey
By : 'Martin'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CW12
Jun 2, 2022
People found this helpful0
Stacey was super-helpful and went out of her way to make things work, which mattered a lot. Thank you,... Read Full Review
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Martin Block said about Butters John Bee
Services : Letting( Property Management )Date: 2nd Jun 2022
Stacey was super-helpful and went out of her way to make things work, which mattered a lot. Thank you, Stacy!
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Disappointed ...
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2 Star Review
Stacey
By : 'Dverd'
Services : Letting( As a Tenant )
Rent PCM : £610
Would you recommend ? : No
Postcode : ST7
May 31, 2022
People found this helpful1
Disappointed that, despite calling the branch and emailing them to inform them that my mother had passed away, they continued to send communications in her name which was distressing. My father continued to stay in the property, which was immaculate when he left to move into a care home with... Read Full Review
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Dverd said about Butters John Bee
Services : Letting( As a Tenant )Date: 31st May 2022
Disappointed that, despite calling the branch and emailing them to inform them that my mother had passed away, they continued to send communications in her name which was distressing. My father continued to stay in the property, which was immaculate when he left to move into a care home with dementia, however money was retained two weed the garden/borders. Appreciate that some maintenance was required to the garden, but given that my parents had lived there and the landlords had not paid a penny towards any upkeep for four years, I believe in retention of 20% is a little excessive. I expressed my displeasure to Stacey when she called me almost 4 weeks after vacated the property. Pleased I don’t have to deal with Butters John Bee again (Pls note, the garden lawn was perfectly mowed so it was just the borders)
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Sadly wouldn't ...
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1 Star Review
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : ST7
Oct 23, 2020
People found this helpful2
Sadly wouldn't recommend them if your a landlord don't reply to messages I regret the day going with them and going to be homeless as they said my tenants would move out in four weeks so gave notice where I was living and can't stay on so avoid like the... Read Full Review
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David M Perry said about Butters John Bee
Services : Letting( As a Owner )Date: 23rd Oct 2020
Sadly wouldn't recommend them if your a landlord don't reply to messages I regret the day going with them and going to be homeless as they said my tenants would move out in four weeks so gave notice where I was living and can't stay on so avoid like the plague
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I recently attempted to ...
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5 Star Review
Laura
Lauren
By : 'Mark'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : ST5
Jun 9, 2016
People found this helpful0
I recently attempted to purchase a house through Laura at BJB Newcastle. Unfortunately this included an intermediary and a builder as it had been part-exchanged. even placing an offer with the vendor was difficult. Laura however was nothing short of excellent in the way she supported me. She chased ... Read Full Review
Comments on Agent Fees
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Comments (0)I recently attempted to purchase a house through Laura at BJB Newcastle. Unfortunately this included an intermediary and a builder as it had been part-exchanged. even placing an offer with the vendor was difficult. Laura however was nothing short of excellent in the way she supported me. She chased constantly, kept me informed without me needing to chase (massively important!), always responded immediately to telephone calls or emails when in the office, or as soon as she returned. I would have absolutely no hesitation in recommending her to any potential client. I couldn't offer a suggestion on how anything could have been done better.
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Mark Lindsay said about Butters John Bee
Services : Sales( As a Buyer )Date: 9th Jun 2016
I recently attempted to purchase a house through Laura at BJB Newcastle. Unfortunately this included an intermediary and a builder as it had been part-exchanged. even placing an offer with the vendor was difficult. Laura however was nothing short of excellent in the way she supported me. She chased constantly, kept me informed without me needing to chase (massively important!), always responded immediately to telephone calls or emails when in the office, or as soon as she returned. I would have absolutely no hesitation in recommending her to any potential client. I couldn't offer a suggestion on how anything could have been done better.
Unfortunately the sale wasn't completed but I found another property via Lauren (also at BJB Newcastle). This one is proceeding, and without copying my previous comments, all I can say is the same service has been received by Lauren as well. This is genuinely the only time in my life that I have made the effort to go online to post a positive report, such is my gratitude for the service I continue to receive from this branch. Well done!
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