100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
No company information
Latest Reviews
23rd Dec 2021
reviewed by 'Robertas'
27th Apr 2021
reviewed by 'Heather & Malcolm'
3rd Feb 2021
reviewed by 'Jake Libby'
23rd Apr 2020
reviewed by 'Unsatisfied'
29th Jan 2020
reviewed by 'Helen'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £28,000 | £310,000 |
| Lettings | 100% | 50% | £600 | £675 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 2 | 4 | 0 | 1 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Dec 23,2021
Dec 23,2021
0
people found
this helpful
this helpful
I had a "flat for rent" viewing with them on monday at 3:15pm in Newark, however, I couldn't meet representative for any reason. I tried to call at that time but I got to voicemail where I left a message and no answer for next 3 ...
read full review
read full review
Was this helpful?
Yes
Yes
May 10,2021
May 10,2021
0
people found
this helpful
this helpful
Excellent service throughout, especially from Louise who really made a difference in pushing my sale through chasing the relevant people.
Many thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
We have recently bought a house in Bingham marketed by Frank Innes. We have been very impressed by their high standards of professionalism and their willingness to arrange visits even at short notice. There was a chain of 7 and the staff of Frank Innes were ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 03,2021
Feb 03,2021
0
people found
this helpful
this helpful
We put our house up for sale through Frank Innes in Bingham and can’t thank them enough for the outstanding customer service. Especially from Lisa Kemp who helped us from the start to the end keeping us updated throughout. Lisa made a hard move ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 23,2020
Apr 23,2020
0
people found
this helpful
this helpful
started off with a lovely agent 5 years ago and then countrywide took over and been awful ever since. I reported items at every inspection and never got dealt with. We didn’t have many repairs but then having water coming through a light fitting downstairs ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2020
Jan 29,2020
0
people found
this helpful
this helpful
Have been really impressed with staff particularly Sam who showed me around the property I am currently renting and who helped with the whole process involved as first time I have done this. She was always only a phone call or email away and couldn't ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 01,2019
Nov 01,2019
0
people found
this helpful
this helpful
Top notch service in every way. Highly professional, from initial contact, valuation - including realistic (accurate) probate valuation - and detailed discussion of practical details. All was made easy for me, selling deceased parent's home; they did everything to make it straightforward, including repeated showings ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 04,2018
Dec 04,2018
0
people found
this helpful
this helpful
The staff at the Bingham branch were swift to arrange a contract, but slow to provide any type of customer service whatsoever. Never replied to several queries and their property maintenance departments is nothing short of patronising. I made sure the staff knew that we ...
read full review
read full review
Comment on agent fees
Very high, Would definitely not return to this agent. As a Landlord, I with other properties, I would not consider them a viable proposition for managing my properties.
Was this helpful?
Yes
Yes
Aug 11,2017
Aug 11,2017
1
people found
this helpful
this helpful
As landlords we have been using this branch of Frank Innes as letting agents for about five years. The staff, particularly Tom Yates, and more recently Pauline Guthrie, have always been extremely helpful and made us feel they have our best interests at heart. They ...
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Oct 09,2015
Oct 09,2015
0
people found
this helpful
this helpful
We approached the branch to value our home a year before we were ready to put it on the market. Lisa's advice and estimate was clear, fair and professional. When we were ready to sell, she stood by the deal that had been initially offered ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 24,2015
Aug 24,2015
1
people found
this helpful
this helpful
The whole process was so slow and managed very unprofessionally. They would give a moving in date and then have to push it back another week and I would only be informed of this change at the last minute. Very stressful experience. Would not recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
