The UK's Largest Customer Review Website for the Property Industry
Bingham, NG13
3.5/5, 11 Reviews
64% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
No Description Found
Latest Reviews
Robertas Vasiukas
Heather & Malcolm
Unsatisfied customer
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £28,000 | £310,000 |
| Lettings | 100% | 50% | £600 | £675 |
Address
Frank Innes
23 Market Place, Bingham, Nottinghamshire
NG13 8AP
01949 279170
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Frank Innes Branches (View All 24)
Avoid because they will waste ...
Share On : 
1 Star Review
By : 'Robertas'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NG24
23 Dec 2021
People found this helpful0
I had a "flat for rent" viewing with them on monday at 3:15pm in Newark, however, I couldn't meet representative for any reason. I tried to call at that time but I got to voicemail where I left a message and no answer for next 3 days. I also sent message to their email 1 hour... Read Full Review
Comments (0)
I had a "flat for rent" viewing with them on monday at 3:15pm in Newark, however, I couldn't meet representative for any reason. I tried to call at that time but I got to voicemail where I left a message and no answer for next 3 days. I also sent message to their email 1 hour later but haven't got answer for next 3 days too.
Was this helpful?:
Robertas Vasiukas said about Frank Innes
Services : Letting( As a Prospective Landlord/Tenant )Date: 23rd Dec 2021
I had a "flat for rent" viewing with them on monday at 3:15pm in Newark, however, I couldn't meet representative for any reason. I tried to call at that time but I got to voicemail where I left a message and no answer for next 3 days. I also sent message to their email 1 hour later but haven't got answer for next 3 days too.
I tried to call after 3 days again but I got to voicemail again.
Conclusion? Avoid because they will waste your time.
The UK's Largest Customer Review Website for the Property Industry
Excellent service throughout, ...
Share On :
5 Star Review
Louise
By : 'Alison'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG13
10 May 2021
People found this helpful0
Excellent service throughout, especially from Louise who really made a difference in pushing my sale through chasing the relevant people. Many... Read Full Review
Comments (0)Excellent service throughout, especially from Louise who really made a difference in pushing my sale through chasing the relevant people.
Was this helpful?:
Alison said about Frank Innes
Services : Sales( As a Vendor )Date: 9th May 2021
Excellent service throughout, especially from Louise who really made a difference in pushing my sale through chasing the relevant people.
Many thanks
The UK's Largest Customer Review Website for the Property Industry
Efficient and ...
Share On :
5 Star Review
Louise
By : 'Heather'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NG13
27 Apr 2021
People found this helpful0
We have recently bought a house in Bingham marketed by Frank Innes. We have been very impressed by their high standards of professionalism and their willingness to arrange visits even at short notice. There was a chain of 7 and the staff of Frank Innes were the main ones driving the chain forwards... Read Full Review
Comments (0)Was this helpful?:
Heather & Malcolm said about Frank Innes
Services : Sales( As a Buyer )Date: 26th Apr 2021
We have recently bought a house in Bingham marketed by Frank Innes. We have been very impressed by their high standards of professionalism and their willingness to arrange visits even at short notice. There was a chain of 7 and the staff of Frank Innes were the main ones driving the chain forwards and immediately following up potential delays. With dogged tenacity, they established contacts throughout the chain and exerted pressure to effect a resolution to problems. It is testimony to them that all completions occurred and that we are enjoying life in Bingham. Thank you.
The UK's Largest Customer Review Website for the Property Industry
We put our house up for sale ...
Share On :
5 Star Review
Lisa
By : 'Jake'
Services : Sales( As a Vendor )
Sold price : £310000
Would you recommend ? : Yes
Postcode : NG12
3 Feb 2021
People found this helpful0
We put our house up for sale through Frank Innes in Bingham and can’t thank them enough for the outstanding customer service. Especially from Lisa Kemp who helped us from the start to the end keeping us updated throughout. Lisa made a hard move easy and hassle free. Would highly... Read Full Review
Comments (0)Was this helpful?:
Jake Libby said about Frank Innes
Services : Sales( As a Vendor )Date: 3rd Feb 2021
We put our house up for sale through Frank Innes in Bingham and can’t thank them enough for the outstanding customer service. Especially from Lisa Kemp who helped us from the start to the end keeping us updated throughout. Lisa made a hard move easy and hassle free. Would highly recommend
The UK's Largest Customer Review Website for the Property Industry
worst agent ...
Share On :
1 Star Review
Pauline
By : 'Unsatisfied'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : NG13
23 Apr 2020
People found this helpful0
started off with a lovely agent 5 years ago and then countrywide took over and been awful ever since. I reported items at every inspection and never got dealt with. We didn’t have many repairs but then having water coming through a light fitting downstairs on a Friday afternoon and all... Read Full Review
Comments (0)Was this helpful?:
Unsatisfied customer said about Frank Innes
Services : Letting( As a Tenant )Date: 22nd Apr 2020
started off with a lovely agent 5 years ago and then countrywide took over and been awful ever since. I reported items at every inspection and never got dealt with. We didn’t have many repairs but then having water coming through a light fitting downstairs on a Friday afternoon and all the lights fusing Pauline told me it was safe to turn lights back on...... mmmm common sense told me otherwise and also our landlords own contractor who on this occasion was unable to come was away but he came out first thing Monday after no downstairs lights all weekend and heard nothing back from them at all! They then tried to get us to pay £125 for a new tenancy after we had been on periodic for 4 1/2 years and both us and landlord was happy with this..... we of course didn’t agree despite them hounding us and threatening to re-market property if we didn’t respond just awful service!! Anyway we found something else through another agent and gave them notice was so happy to no longer have to deal with them but then it comes to getting our deposit back. Week after handing back the keys and having to chase them we finally got a check out report! A week later despite new tenants moving in we are told they are still waiting to hear back from the landlord they then email to say they can release it. Still having to chase them to then be told it has to be signed off and passed to accounts we finnally a month later get our deposit back..... just found the service overall appalling and would never use them again or recommend them to anyone!!!
The UK's Largest Customer Review Website for the Property Industry
Have been really impressed ...
Share On :
5 Star Review
Samatha
By : 'Helen'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : NG2
29 Jan 2020
People found this helpful0
Have been really impressed with staff particularly Sam who showed me around the property I am currently renting and who helped with the whole process involved as first time I have done this. She was always only a phone call or email away and couldn't of been more helpful. Would recommend to... Read Full Review
Comments (0)Was this helpful?:
Helen Lavelle said about Frank Innes
Services : Letting( As a Tenant )Date: 29th Jan 2020
Have been really impressed with staff particularly Sam who showed me around the property I am currently renting and who helped with the whole process involved as first time I have done this. She was always only a phone call or email away and couldn't of been more helpful. Would recommend to anyone looking to rent or sell in the future. Thank you Sam once again
The UK's Largest Customer Review Website for the Property Industry
Brilliant! Top notch service ...
Share On :
5 Star Review
Elisha
Lisa
By : 'Fiona'
Services : Sales( As a Vendor )
Sold price : £28000
Would you recommend ? : Yes
Postcode : NG13
1 Nov 2019
People found this helpful0
Top notch service in every way. Highly professional, from initial contact, valuation - including realistic (accurate) probate valuation - and detailed discussion of practical details. All was made easy for me, selling deceased parent's home; they did everything to make it straightforward,... Read Full Review
Comments (0)Was this helpful?:
Fiona Mccluskey said about Frank Innes
Services : Sales( As a Vendor )Date: 1st Nov 2019
Top notch service in every way. Highly professional, from initial contact, valuation - including realistic (accurate) probate valuation - and detailed discussion of practical details. All was made easy for me, selling deceased parent's home; they did everything to make it straightforward, including repeated showings - and kept me updated on everything. Also, it's worth ,mentioning the very warm and reassuring reception whenever I called, however minor - and potentially annoying - my query. Lovely people. Thank you to the team!
The UK's Largest Customer Review Website for the Property Industry
Beyond ...
Share On :
1 Star Review
By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NG12
4 Dec 2018
People found this helpful0
The staff at the Bingham branch were swift to arrange a contract, but slow to provide any type of customer service whatsoever. Never replied to several queries and their property maintenance departments is nothing short of patronising. I made sure the staff knew that we were going to be... Read Full Review
Comments on Agent Fees
Very high, Would definitely not return to this agent. As a Landlord, I with other properties, I would not consider them a viable proposition for managing my properties.
Comments (0)Was this helpful?:
Unhappy Customer said about Frank Innes
Services : Letting( As a Tenant )Date: 4th Dec 2018
The staff at the Bingham branch were swift to arrange a contract, but slow to provide any type of customer service whatsoever. Never replied to several queries and their property maintenance departments is nothing short of patronising. I made sure the staff knew that we were going to be purchasing property in the area and at no point did they engage their sales team. The Lettings Manager was however very keen to ask about our rental properties and who was managing them. Having been a tenant now for almost six months I would rather let the chimpanzees at Twycross Zoo manage my properties than place my trust in Frank Innes.
The UK's Largest Customer Review Website for the Property Industry
As landlords we have been ...
Share On :
5 Star Review
Pauline
tom
By : 'Diane'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NG12
11 Aug 2017
People found this helpful1
As landlords we have been using this branch of Frank Innes as letting agents for about five years. The staff, particularly Tom Yates, and more recently Pauline Guthrie, have always been extremely helpful and made us feel they have our best interests at heart. They have dealt with the inevitable... Read Full Review
Comments on Agent Fees
Fair
Comments (0)Was this helpful?:
Diane Lacey said about Frank Innes
Services : Letting( As a Owner )Date: 10th Aug 2017
As landlords we have been using this branch of Frank Innes as letting agents for about five years. The staff, particularly Tom Yates, and more recently Pauline Guthrie, have always been extremely helpful and made us feel they have our best interests at heart. They have dealt with the inevitable minor repairs quickly and efficiently and tried to keep our costs to a minimum. They have provided reasonable quotes and the bills and income invoices have always been clear and easily understood. When the need has arisen they have also found tenants for us extremely quickly. They have taken the worry out of letting our two properties and we highly recommend them.
The UK's Largest Customer Review Website for the Property Industry
We approached the branch to ...
Share On :
5 Star Review
Lisa
Ian
By : 'Don'
Services : Sales( As a Vendor )
Sold price : £141500
Would you recommend ? : Yes
Postcode : NG
9 Oct 2015
People found this helpful0
We approached the branch to value our home a year before we were ready to put it on the market. Lisa's advice and estimate was clear, fair and professional. When we were ready to sell, she stood by the deal that had been initially offered to us and conducted the sale, together with Ian, in a swift, ... Read Full Review
Comments (0)Was this helpful?:
Don said about Frank Innes
Services : Sales( As a Vendor )Date: 8th Oct 2015
We approached the branch to value our home a year before we were ready to put it on the market. Lisa's advice and estimate was clear, fair and professional. When we were ready to sell, she stood by the deal that had been initially offered to us and conducted the sale, together with Ian, in a swift, efficient and friendly manner. The sale was concluded with the least possible lncovenience to us, and we are entirely satisfied with a job well done
The UK's Largest Customer Review Website for the Property Industry
The whole process was so slow ...
Share On :
1 Star Review
tom
By : 'jodee'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NG24
24 Aug 2015
People found this helpful1
The whole process was so slow and managed very unprofessionally. They would give a moving in date and then have to push it back another week and I would only be informed of this change at the last minute. Very stressful experience. Would not recommend renting with them! They were unable to do... Read Full Review
Comments (0)Was this helpful?:
jodee said about Frank Innes
Services : Letting( As a Prospective Landlord/Tenant )Date: 23rd Aug 2015
The whole process was so slow and managed very unprofessionally. They would give a moving in date and then have to push it back another week and I would only be informed of this change at the last minute. Very stressful experience. Would not recommend renting with them! They were unable to do their job probably.
The UK's Largest Customer Review Website for the Property Industry
1 - 11 of 11 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
