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Mitcham, CR4

1.5/5, 14 Reviews
14% Recommended

22% sales valuation accuracy

20% sales fee satisfaction

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"This agent initially appeared ..."

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1 Star Review

By : 'Very'
Services : Sales(As a Vendor)
Would you recommend ? : No
Postcode : CR4

11 May 2014
People found this helpful2

This agent initially appeared very good and pleasant but it did not take long for it to turn. They showed a prospective buyer around and I heard them use the toilet while Michael and the accompanying wife were on the landing! When I complained to the agent it was denied. They used to turn up with more than one family and not inform us. Once a sale was agreed they did not relay relevant information to our buyer and kept giving us false information. Towards the end we were so exasperated with them that we threatened to withdraw our sale. Our buyer came to see us once the sale was complete and we were appalled to hear that we were slated to the buyer and that no relevant info had been passed to him including the proposed exchange date!

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale22%20.00%£150,000£524,000
Address

Barnard Marcus
1 Langdale ParadeMitcham, Greater London
CR4 2PF
0208 6461616

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Barnard Marcus Branches (View All 49)
Very Good Service in Buying ...

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5 Star Review
UserName

Yinka

By : 'S'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CR4

1 Apr 2023
People found this helpful0

Very Good Service in Buying my Property: I bought a property via Barnard Marcus in February 2023. Yinka Ashiru from the sales division helped in securing this sale. The sevice he provided was excellent, supporting and facilitating the sale throughout the process and making the whole... Read Full Review

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Avoid avoid avoidTotally ...

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1 Star Review

By : 'Deborah'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CR4

24 Dec 2019
People found this helpful2

Avoid avoid avoid Totally unprofessional timewasters Ali avoids and doesnt return calls and even hides out back when you go into the office! Not a good role model for those poor kids that work for him! He didnt even turn up for a meeting with us that customer service organised, to this day... Read Full Review

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Terrible service. Cost me my ...

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1 Star Review

By : 'Keir'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CR4

20 Nov 2019
People found this helpful0

Terrible service. Cost me my buyer through incompetence and a lack of attention. To detail. Consistently missed on deadlines and failed committments. I would even now avoid viewing properties listed with them. Vary... Read Full Review

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A TOTAL DISGRACE AND WASTE OF ...

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1 Star Review

By : 'ELIZABETH'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £250000
Would you recommend ? : No
Postcode : CR4

29 Aug 2019
People found this helpful0

A TOTAL DISGRACE AND WASTE OF TIME!!... THEY............ • MISLEAD YOU • LIE TO YOU, • ADVERTISED FAKE PROPERTIES TO ATTRACT PEOPLE • INCREASE PROPERTY SALE PRICE AFTER YOUR OFFER HAS BEEN FORMALLY ACCEPTED. • TOTALLY DISHONEST AND USELESS... Read Full Review

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Diane ...

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4 Star Review
UserName

Diane

By : 'Deb'
Services : Sales( As a Vendor )
Sold price : £524000
Would you recommend ? : Yes
Postcode : CR2

8 Jun 2018
People found this helpful1

Diane progressed our sale recently. We found her to be a great communicator, keeping us up to date with everything that was happening. Diane was always available to talk or email me and reassuring during the whole process. Yes, it's her job but I feel she went the extra mile and really... Read Full Review

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Disgraceful service - left ...

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1 Star Review

By : 'S'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CR4

10 Jul 2017
People found this helpful0

Disgraceful service - left house unlocked on multiple occasions, sold details for marketing despite multiple requests not to, on at least one occasion marketed other properties than ours to an buyer who asked specifically about ours. Never ever again will this company be allowed near anything of... Read Full Review


Comments on Agent Fees

Reasonable (if the contract was stuck to)

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We have tried to buy a ...

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1 Star Review

By : 'John'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CR4

26 Jan 2017
People found this helpful3

We have tried to buy a property advertised by them this month . This was a very disappointing experience. Obviously we didn't get the property we wanted to buy. Not because we haven't been the highest bidder or we weren't in a very strong position to purchase the property. The lack of interest to ... Read Full Review


Comments on Agent Fees

The transaction didn't go through so I can't comment on this.

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STAY AWAY. We regret using ...

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1 Star Review
UserName

Robie

By : 'Jack'
Services : Sales( As a Vendor )
Sold price : £325
Would you recommend ? : No
Postcode : CR4

20 Jan 2017
People found this helpful3

STAY AWAY. We regret using Barnard Marcus, staff been rude, there was a situation where we've been shouted at, we've been lied to two ocasions and we learned it's NOT estate agent rolli to update you with your sell (we had to pay 5k), when complained in the head office were been told agent ONLT... Read Full Review


Comments on Agent Fees

4.8K is 1k more then others agencies charge (our fault, we funded out after signing contract)

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As soon as you sign that 20 ...

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1 Star Review

By : 'Molly'
Services : Sales( As a Vendor )
Sold price : £425
Would you recommend ? : No
Postcode : CR4

14 Nov 2016
People found this helpful5

As soon as you sign that 20 week contract they think that's there job done. Barnard Marcus Mitcham are useless, hopeless and a total waste of space would not recommend them to anybody to use. There are better agents out there willing to give you 100%... Read Full Review


Comments on Agent Fees

What they earned out of the sale is a disgrace. I had to lower the value of the house just to get people in the front door.

Comments (1)
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By : Henry

17 Nov 2016

Totally agree USELESS agents. Never return your phone calls and if you ask to speak to somebody they are a either too busy out looking at property . Do not sign up all they want is your...

Don't waste any time with ...

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1 Star Review

By : 'StampDuty'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CR4

10 Oct 2016
People found this helpful6

Don't waste any time with these guys. Appalling. I am a first time buyer, which is bad enough in London but to be subjected to the service here by Barnard Marcus Mitcham is quite an experience. Firstly our offer (perfectly reasonable considering it's your life savings) gets practically ignored,... Read Full Review


Comments on Agent Fees

I would never pay these guys a penny.

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Astonishingly poor service ...

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1 Star Review
UserName

Vince

By : 'Iain'
Services : Letting( As a Owner )
Rent PCM : £1085
Would you recommend ? : No
Postcode : CR4

27 Sept 2016
People found this helpful5

Astonishingly poor service from start to finish. They lied about the tenants' referencing, did nothing when the tenants didn't pay, then tried to steal the deposit. AVOID BARNARD MARCUS AT ALL... Read Full Review


Comments on Agent Fees

Very expensive! poor value considering that they do nothing for the money

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Jason from Barnard Marcus ...

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1 Star Review
UserName

Jason

UserName

Siobhan

By : 'Saynotoagents!'
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : No
Postcode : CR4

31 Mar 2015
People found this helpful4

Jason from Barnard Marcus overvalued our property at £200K, didn't do any research into property sold in the same road/postcode. Sold for £150K after a long, drawn out process. Siobhan dealt with us day to day, and could offer very little advice or guidance when obstacles arose. The agent... Read Full Review

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This agent initially appeared ...

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1 Star Review

By : 'Very'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CR4

11 May 2014
People found this helpful2

This agent initially appeared very good and pleasant but it did not take long for it to turn. They showed a prospective buyer around and I heard them use the toilet while Michael and the accompanying wife were on the landing! When I complained to the agent it was denied. They used to turn up with... Read Full Review

Comments (0)
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Avoid this branch. They ...

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1 Star Review

By : 'lucky'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No

10 Jul 2010
People found this helpful6

Avoid this branch. They expect you to pay them an upfront fee to market your property, their contract is tied in for 20 weeks. These people are unprofessional, and not good at selling properties. This estate agent isn't registered with the National Association of Estate Agents or... Read Full Review

Comments (1)
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By : Number 1

5 Oct 2012

Fantastic people, I would recommend to everyone they achieved me top selling price in my road and made the transaction very easy and stress free. Number 1 agent in my town and NUMBER 1 agent in my...

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Awards won by Barnard Marcus, Mitcham CR4 2PF