Buying a flat in Acton.  Started the process for a new build in October and told we would be in before Christmas. It is now mid January and we still have not exchanged or recieved completion date. They lied and said they couldnt complete before Christmas as there was an error in a document, which ... Read Full Review

In 5 days I have been twice let down by Klaudia. We scheduled a viewing for 18:30 on Wednesday only for her not to show up (I was half an hour early to view the wider area and waited until 19:00 for her to arrive). She then claimed that I had simply misunderstood and booked me in for 3 viewings... Read Full Review

Glen Ragrag, a mortgage professional broker, was very knowledgeable, personable and friendly. He took great care to listen to me needs and went on to provide various options which were best for me not only for my remortgage but for other financial products. He was focused 100% on providing my best ... Read Full Review

We have used Bernard Marcus to rent our flat for years. When Laura worked at the branch everything went smoothly and it was a professionl service throughout. However, Laura has recently left and an agent called Denim took over dealings with our flat. I can honestly say he is the most unprofessional ... Read Full Review

Laura and Becky were very helpful. We ended up letting a home that was not yet available, but suited our dates perfectly. Both were accommodating and supportive in guiding us through the process as we arrived from... Read Full Review

I have been very happy with my dealings with the local agents at Barnard Marcus. They have always been available to answer my questions and clarify any doubts. They are good at communicating and responding rapidly to any situations that need resolving. They have always shown a willingness to make... Read Full Review

I'm a landlady who has found Laura and her team to be exemplary. Put simply, they are very well trained, punctilious professionals and very pleasant to deal with at all times. This was an especial relief for me as the former household name estate agents I let my property through have been... Read Full Review

Excellent service! I have used Barnard Marcus several times to find Tenants for my properties and find Laura & Minty professional, hard working and friendly. I would recommend them to anybody looking to let out their home and trust them completely. Service with a smile... Read Full Review

I have used BM to find tenants for 10 years and they have always found one very quickly so only a very short void. The tenants have been professional couples and I have been very happy with them. I recently changed to managed and they have given excellent service. They are very efficient and... Read Full Review

Very helpful, informative and smart bunch. Specially Minty and Laura were able to squash out any concerns and help as tenants over the finish line with all the procedures and... Read Full Review

Having just arrived in London from overseas to start a new job, finding a flat to rent was a high priority - after deciding on the area I wanted to live I reviewed properties on Rightmove and popped into the Barnard Marcus office on Turnham Green Terrace where I was warmly welcomed by Minty Hanbury ... Read Full Review

I am very pleased with the services provided by Barnard Marcus during my search for a property to let in London. They have been able to identify exactly the type of property I was looking for, and succeeded in securing the flat I wanted to rent. I'm overall very satisfied with all staff involved in ... Read Full Review

The 2 girls worked hand in hand to get me the right tenant, which they did, keeping me in touch with the ongoing situation. They put in a lot of work to make sure they received the correct refs. and then followed thru to make sure everything was in order. A pleasure to work with these 2... Read Full Review

On every level, my experience with Barnard Marcus was professional, friendly and helpful. Minty especially was so thoughtful and I can't thank her enough for spotting the property I letted and informing me of its availability before it went on the market. If you get an email or a message from Minty ... Read Full Review

I had let my property with Barnard Marcus in the past and came back to them again when my tenants handed in their notice early December. Laura was honest and realistic about getting a serious offer that near to Xmas, but nevertheless they did several viewings and reported back with offers which we... Read Full Review

I have let out properties on 5 occasions with Laura Purvor of the Turnham Green branch and in every case the service she has given me has been exceptional. Right from my very first meeting with her she was responsive, pro-active and efficient. She is very honest, explains everyting in clear and... Read Full Review

Suitable tenants found extremely quickly. Paperwork and logistics dealt with efficiently. Very pleasant and approachable people to deal with. Entire process relatively... Read Full Review

Becky was incredibly helpful in our house search. She wasn't at all pushy and we felt like we were being treated with courtesy and honesty. Since moving in, she has also helped us out with some problems that have arisen with our landlord and has been incredibly accommodating. Thank you - excellent... Read Full Review

Dominic did a great job securing our new flat under slightly unusual circumstances. He kept in regular contact during a stressful week. Our only complaint would be to address the problems with the Tenant Letting Check service, which is outdated, inflexible, slow and in need of modernisation.... Read Full Review

Dominic was very professional in his dealing with me. He was efficient and the whole transaction was done within a week. He kept his promises and ensured that I was updated all the way. He attitude was second to none. In fact I was very impressed considering the fact that I was let down big time... Read Full Review