Hi everyone,
Today I am complaining about the my Service I done to Barnes & Marcus as electrician.
Contractor.
Besically I was be employed by Vincent as Manager of Barnes & Marcus letting I carried out an EICR Electrical inspection condition report as we discussed and agreed after carrying out the job in about 10 working days I will get pay well that is what he said as is not I sent it the invoice to the email where he told me to send it and I did.

Besically from the 26th of February at now Today one month I haven't received yet the payment.
The invoice doesn't say pay in 7 working days or the next day is 0 day , which means when I issue the invoice, I should get paid.

I tried to be nice really and very polite as I am a contractor but, as well, a customer.
However I cost me to do what did as several time I text Vincent seven times I tried to call Victoria several time contact to the office but, I hade very bad experience now and I have learned from now on you want it any job from my company you pay up front before I will carry out any job.

The problem is I did the job as soon as we booked the one . I sent the invoice, and the EICR safety certificate is unfortunately unsatisfactory as I need it some attention!!! And ask me please send me a quote and I sent it the quote to everything in one day.

Now I get very frustrated I call too many times The accounter spoke to him and I told him I need get pay to him and Vincent well I haven't get nothing yet they said sorry we will sorry I will talk to I will call you back I will you know but, nothing nothing and nothing they said now the customer she will pay..... is unbelievable and shame when they said at the beginning they will the treated her money from the rent.

For me, at the end of the day, I don't really care as long you pay.

So I am working with all Barnes & Marcus and all the branches paid on time and all are very good and happy working with.

As the client, they paid me directly with no problem

Now, this Branche in Morden is not good organised and always have a excuses delay and delay they don't care.

And what is making me upset is why you get paid and I don't get paid?
Business is Business is shame really not professional enough they definitely need to improve to much inside.
Now I got all the evidence as text message and ect...
I am still have faith that will pay helpful soon after this review.

My adventure to all of you in Morden to make sure in the future when you give you your word please keep it as is very important the Business and not Business.

I hope my review make them to improve
As at the moment with me they wasn't fair and professional.

Thank you to everyone to read all this.
Kind regards
G.

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• Experience: Would you recommend ? : No

I signed a lease with the Earls Court branch of Barnard Marcus a month ago, and it has been an incredibly frustrating and disappointing experience. The lack of communication between the estate agents, property manager, and tenants is unacceptable. Even more concerning is the poor coordination among Barnard Marcus employees, particularly Veronika, who has repeatedly provided conflicting information and failed to follow through on commitments, leaving us constantly redirected with no resolution.

Our concerns—including the failure to provide a professionally cleaned flat as agreed in our lease, repeated delays in addressing maintenance issues, discrepancies in the inventory report, and the refusal to reimburse us cleaning costs despite clear evidence—have been repeatedly ignored. We are still waiting on reimbursements and have multiple outstanding repairs that have yet to be addressed.

The poor communication has extended to serious issues, such as a gas leak, during which Barnard Marcus failed to provide timely or clear guidance. On movein day, they had not even secured the landlord’s signature on the contract and failed to provide us with a key to the trash bins, creating unnecessary complications. There has also been a clear breakdown in communication between Barnard Marcus, the handyman, the landlord, and us, further delaying critical fixes.

Despite repeated followups, Barnard Marcus has yet to take proper responsibility their mismanagement, lack of care, and lack of professionalism, leaving us to navigate these ongoing issues on our own. It's been a frustrating experience, to say the least. Do not sign with Barnard Marcus.

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• Experience: Would you recommend ? : No

Absolutely useless. I have been emailing them for months now to remove my property of the market, no-one is getting back at me and the property is still being advertised without my permission. Not sure if it's just the Croydon branch, but terrible services.

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• Experience: Would you recommend ? : No

I had an amazing experience working with Barnard Marcus Muswell hill, especially with Chris as my agent. From the start, Chris was not only incredibly knowledgeable but also genuinely dedicated to finding the perfect home for me. He took the time to understand my needs, answered all my questions patiently. I felt supported every step of the way, which made such a difference in reducing the stress of buying a home.We now have a place that we truly looking for. Highly recommend Chris and his team for anyone looking to buy a home.

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• Experience: Would you recommend ? : No

Joey & Peter at Barnard Marcus Streatham could not have been more helpful when I was looking for a flat for my brother.
They helped me to find the exact placed we were looking for very close to where my brother had lived for 17 years.
I would highly recommend them for their professionalism and expertise.

• Services :
• Rent PCM : £undefined
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• Experience: Would you recommend ? : No