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Clapham, London SW4
3/5, 29 Reviews
55% Recommended
83% letting valuation accuracy
67% letting fee satisfaction
No description for branch.
Latest Reviews
francesca trovato
Destenie Jones
Christophe Charon
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 83% | 67.00% | £710 | £2,600 |
Areas covered
- SW2
- SW4
- SW8
- SW9
Address
Barnard Marcus
85 Rectory Grove, London, Greater London
SW4 0DR
02077 205932
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Barnard Marcus Branches (View All 49)
1 star is too generous. Hard ...
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1 Star Review
By : 'phil'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW2
Aug 8, 2022
People found this helpful0
1 star is too generous. Hard to know where to start so bad. Inadequate references - found a tenant that ended up requiring police involvement / denied me access to own property! / cost me thousands of pounds and time. Never use these cowboys. Pinnock particularly... Read Full Review
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phil wilson said about Barnard Marcus
Services : Letting( As a Owner )Date: 8th Aug 2022
1 star is too generous. Hard to know where to start so bad. Inadequate references - found a tenant that ended up requiring police involvement / denied me access to own property! / cost me thousands of pounds and time. Never use these cowboys. Pinnock particularly terrible.
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Nida from lettings has been ...
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5 Star Review
Nida
By : 'E'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SW8
Mar 22, 2022
People found this helpful0
Nida from lettings has been and continues to be managing our property just as its supposed to be done, management is what shes doing, I don t have to worry about anything to do with my property, she has it all in hand. Outstanding service from Nida. We will certainly trust more of our portfolio of... Read Full Review
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E said about Barnard Marcus
Services : Letting( As a Owner )Date: 22nd Mar 2022
Nida from lettings has been and continues to be managing our property just as its supposed to be done, management is what shes doing, I don t have to worry about anything to do with my property, she has it all in hand. Outstanding service from Nida. We will certainly trust more of our portfolio of rental properties to Barnard Marcus off the back of Nida being absolutely ? on the ball.
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They were efficient and ...
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4 Star Review
Tomasz
By : 'Tony'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SW4
Sep 17, 2021
People found this helpful0
They were efficient and responsive letting my flat - Tomasz was helpful arranging all the enabling work. I have used them twice, both good... Read Full Review
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Tony M said about Barnard Marcus
Services : Letting( As a Owner )Date: 17th Sep 2021
They were efficient and responsive letting my flat - Tomasz was helpful arranging all the enabling work. I have used them twice, both good experiences
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AVOID if you can. Really bad ...
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1 Star Review
By : 'francesca'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SW4
Aug 2, 2021
People found this helpful1
AVOID if you can. Really bad service. They threatened me since the first day to leave the property on the market, despite my offer was accepted by the seller, if I did not chose their mortgage broker. My mortgage was ready the day after the offer accepted and they started stalking me with... Read Full Review
Comments (0)AVOID if you can. Really bad service.
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francesca trovato said about Barnard Marcus
Services : Sales( As a Buyer )Date: 2nd Aug 2021
AVOID if you can. Really bad service.
They threatened me since the first day to leave the property on the market, despite my offer was accepted by the seller, if I did not chose their mortgage broker. My mortgage was ready the day after the offer accepted and they started stalking me with continuous phone calls to contact my solicitor regarding the progress. They have a Sales Progression Manager completely useless, she was calling me to have info instead to provide info. She threatened me the day before the exchange to put back the property on the market inventing a deadline that was not in place since some documentation was not ready fro the solicitor point of view.
Really bad and stressful.
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Terrible customer service, ...
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1 Star Review
Renelle
By : 'Destenie'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW16
Aug 10, 2020
People found this helpful1
Terrible customer service, unprofessional branch manager Renelle Grant, I have been trying to liaise with Renelle Grant the actual branch manager regarding a complaint of data protection breaches on her part, however she is always “unable” to get to the... Read Full Review
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Destenie Jones said about Barnard Marcus
Services : Letting( As a Owner )Date: 10th Aug 2020
Terrible customer service, unprofessional branch manager Renelle Grant, I have been trying to liaise with Renelle Grant the actual branch manager regarding a complaint of data protection breaches on her part, however she is always “unable” to get to the phone
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My experience with Barnard ...
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1 Star Review
By : 'Christophe'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SW8
Apr 25, 2020
People found this helpful2
My experience with Barnard Marcus: AVOID. This company below any professional standards. It is because of this type of incompetence and arrogance that Real Estate agents don't always have a good reputation. Shame on Barnard Marcus: - no agents during viewings or late, no contact for 2... Read Full Review
Comments (2)My experience with Barnard Marcus: AVOID.
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Christophe Charon said about Barnard Marcus
Services : Sales( As a Vendor )Date: 25th Apr 2020
My experience with Barnard Marcus: AVOID.
This company below any professional standards.
It is because of this type of incompetence and arrogance that Real Estate agents don't always have a good reputation. Shame on Barnard Marcus:
- no agents during viewings or late, no contact for 2 months between offer and exchange, property photos were not reflecting the house still after asking to change them, 5 different people to deal with in 3 months, inexistent support between offer and exchange, accused their customer of lying in spite of giving evidences etc..., arrogance and greed is their motto. Worst experience.
I regret I did not use Keating services who happened to be excellent with their advices.
C.Charon
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By : Paul Kenny
Apr 27, 2020Dear Mr Charon, I am deeply upset to see your negative comments below and it saddens me that you feel so strongly about the job we did for you that you decided to post them on all agents . As per our ...
Shout out to Ann-Marie Kirby. ...
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5 Star Review
Ann-Marie
By : 'Beatrice'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW9
Oct 30, 2019
People found this helpful0
Shout out to Ann-Marie Kirby. She's been an amazing property manager for the flat I was renting in Stockwell. She's really efficient, polite and always replied quickly to any questions I've had throughout the tenancy. Now fingers crossed for the return of the deposit, but so far... Read Full Review
Comments (0)Shout out to Ann-Marie Kirby. She's been an amazing property manager for the flat I was renting in Stockwell. She's really efficient, polite and always replied quickly to any questions I've had throughout the tenancy.
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Beatrice B said about Barnard Marcus
Services : Letting( As a Tenant )Date: 30th Oct 2019
Shout out to Ann-Marie Kirby. She's been an amazing property manager for the flat I was renting in Stockwell. She's really efficient, polite and always replied quickly to any questions I've had throughout the tenancy.
Now fingers crossed for the return of the deposit, but so far 5 stars for her!
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Horrible ...
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1 Star Review
Dominic
By : 'Alias123'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW46
Jun 10, 2018
People found this helpful0
Rented my apartment a few months ago but the entire process was horrible. In the winter, the boiler broke down and didn't have heating for over 4 weeks nor hot water for 2 months. The Barnard Marcus Support Center forgot my requests and calls half of the time, lost my keys when a technician... Read Full Review
Comments (0)Rented my apartment a few months ago but the entire process was horrible. In the winter, the boiler broke down and didn't have heating for over 4 weeks nor hot water for 2 months. The Barnard Marcus Support Center forgot my requests and calls half of the time, lost my keys when a technician tried to repair the boiler (still waiting for 20£ refund of the extra pair of keys I made), hardly answered my mails, ... They are the most unprofessional agency team I had to deal with and would really not recommend them to anyone.
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Alias123 said about Barnard Marcus
Services : Letting( As a Tenant )Date: 10th Jun 2018
Rented my apartment a few months ago but the entire process was horrible. In the winter, the boiler broke down and didn't have heating for over 4 weeks nor hot water for 2 months. The Barnard Marcus Support Center forgot my requests and calls half of the time, lost my keys when a technician tried to repair the boiler (still waiting for 20£ refund of the extra pair of keys I made), hardly answered my mails, ... They are the most unprofessional agency team I had to deal with and would really not recommend them to anyone.
Thanks for making my first renting experience in London an absolute nightmare.
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rent and ...
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1 Star Review
Dominic
Renelle
By : 'valerio'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : No
Postcode : SW47
May 13, 2018
People found this helpful1
Be awere from this company i have more then forthousenpound pending sine 3 month every time we have had a problem we have had to call numerous times to chase up the query, they are extremely unprofesssional every time i call them to speek regarding my money they always find an excuse,then i went ... Read Full Review
Comments on Agent Fees
letteraly bad
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valerio said about Barnard Marcus
Services : Letting( As a Tenant )Date: 13th May 2018
Be awere from this company i have more then forthousenpound pending sine 3 month every time we have had a problem we have had to call numerous times to chase up the query, they are extremely unprofesssional every time i call them to speek regarding my money they always find an excuse,then i went in the agency to see Dominic witch is the manager and his answer is I CAN'T HELP YOU. the only paper that i recive since 3 month is a form saying 300 pound deduction for deep cleaning and more stupid think , i'm still renting an house from them but i will like to share my experience becouse people must know the truth those person are just trying to still money in legal way
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Worst agent ever, never met ...
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1 Star Review
Renelle
By : 'Renelle'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW8
Mar 1, 2017
People found this helpful6
Worst agent ever, never met anyone more unprofesssional then her. She usually starts ignoring you when she's wrong, than start yelling at you at you and she can even LITTERALLY slam the door on your face (fortunatelly I was quick enought to step back). Rude, does not know how to deal with clients... Read Full Review
Comments on Agent Fees
She would not deserve any fee for her not professional job
Comments (2)Worst agent ever, never met anyone more unprofesssional then her. She usually starts ignoring you when she's wrong, than start yelling at you at you and she can even LITTERALLY slam the door on your face (fortunatelly I was quick enought to step back). Rude, does not know how to deal with clients and extrimely inpolite, she did cross the line.
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Renelle grant: rude&not professional said about Barnard Marcus
Services : Letting( As a Tenant )Date: 1st Mar 2017
Worst agent ever, never met anyone more unprofesssional then her. She usually starts ignoring you when she's wrong, than start yelling at you at you and she can even LITTERALLY slam the door on your face (fortunatelly I was quick enought to step back). Rude, does not know how to deal with clients and extrimely inpolite, she did cross the line.
Big loss of reputation and image having employees like her. I do hope that some actions will be taken and I would appreciate apologies by her.
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By : stephen harvey
Dec 16, 2017There is no need to say more. its all written in the comment above. 100% true and exactly on the...
Renelle has been exceptional ...
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5 Star Review
Renelle
By : 'Omar'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW4
Dec 15, 2016
People found this helpful1
Renelle has been exceptional throughout the tenancy process. She was very patient and professional and went out of her way to help us find a place. I have been living in Clapham for more than 4 years and I can easily say she is one the best letting agents I have worked with. Keep up the good... Read Full Review
Comments on Agent Fees
The inventory check in fees are higher compared to other agents I have worked with. Background checking fees are similar to others.
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Omar said about Barnard Marcus
Services : Letting( As a Tenant )Date: 15th Dec 2016
Renelle has been exceptional throughout the tenancy process. She was very patient and professional and went out of her way to help us find a place. I have been living in Clapham for more than 4 years and I can easily say she is one the best letting agents I have worked with. Keep up the good work!!
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Renelle was extremely helpful ...
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5 Star Review
Renelle
By : 'Alex'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW8
Nov 28, 2016
People found this helpful0
Renelle was extremely helpful with sorting out our rental property. Always easy to get in touch with and highly... Read Full Review
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Alex said about Barnard Marcus
Services : Letting( As a Tenant )Date: 28th Nov 2016
Renelle was extremely helpful with sorting out our rental property. Always easy to get in touch with and highly efficient!
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jack provided good service ...
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5 Star Review
Jack
By : 'Adrian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW4
Nov 22, 2016
People found this helpful0
jack provided good service and made the sale of my flat a relatively easy affair. I would like to thank Jack for all his... Read Full Review
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Adrian Jones said about Barnard Marcus
Services : Sales( As a Vendor )Date: 22nd Nov 2016
jack provided good service and made the sale of my flat a relatively easy affair. I would like to thank Jack for all his help
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This is the first time I have ...
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3 Star Review
Jack
By : 'South'
Services : Letting( As a Owner )
Sold price : £405000
Would you recommend ? : Yes
Postcode : SW8
Oct 17, 2016
People found this helpful0
This is the first time I have sold the property. It was a buyers' market and I was very concerned about the sale. Jack kept me informed and kept the sale on track; making a very difficult time bearable. I'm very grateful to... Read Full Review
Comments on Agent Fees
Since rightmove changed the market I feel that estate agents add less value. This should be reflected in their fees.
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South Lambeth said about Barnard Marcus
Services : Letting( As a Owner )Date: 17th Oct 2016
This is the first time I have sold the property. It was a buyers' market and I was very concerned about the sale. Jack kept me informed and kept the sale on track; making a very difficult time bearable. I'm very grateful to him.
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I have recently sold my ...
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5 Star Review
Jack
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £340000
Would you recommend ? : Yes
Postcode : SW4
Oct 5, 2016
People found this helpful0
I have recently sold my property through Barnard Marcus Clapham to my regret I didn't have Barnard Marcus out to value it at the start and I initially did instruct another agent. this other agent didn't perform at all and didn't manage to conduct any viewings. Jack from Barnard Marcus proactively... Read Full Review
Comments on Agent Fees
Fees were competitive with other local agents.
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Mr Woods said about Barnard Marcus
Services : Sales( As a Vendor )Date: 5th Oct 2016
I have recently sold my property through Barnard Marcus Clapham to my regret I didn't have Barnard Marcus out to value it at the start and I initially did instruct another agent. this other agent didn't perform at all and didn't manage to conduct any viewings. Jack from Barnard Marcus proactively door knocked my property and discussed with me how they do things differently to other agents. I instructed them and within 2 weeks I had an asking price offer. I will be recommending them to all my friends as this agency has a lot to offer and they are hungry to succeed.
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Renelle was the first agent I ...
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5 Star Review
Renelle
By : 'Christos'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW4
Sep 22, 2016
People found this helpful0
Renelle was the first agent I have met who was really enthusiastic about the property. In addition, she never made any claims which were beyond realistic, and she had a really good knowledge of the property. She was willing to hear to our specific requirements so that she could help us find the... Read Full Review
Comments (0)Renelle was the first agent I have met who was really enthusiastic about the property. In addition, she never made any claims which were beyond realistic, and she had a really good knowledge of the property.
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Christos said about Barnard Marcus
Services : Letting( As a Tenant )Date: 22nd Sep 2016
Renelle was the first agent I have met who was really enthusiastic about the property. In addition, she never made any claims which were beyond realistic, and she had a really good knowledge of the property.
She was willing to hear to our specific requirements so that she could help us find the ideal property.
Thank you Renelle,
Christos.
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Really great service and very ...
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5 Star Review
Renelle
Yvette
By : 'Louise'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW2
Sep 11, 2016
People found this helpful0
Really great service and very good communication throughout the whole process. I found the company very professional to work... Read Full Review
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Louise said about Barnard Marcus
Services : Letting( As a Tenant )Date: 11th Sep 2016
Really great service and very good communication throughout the whole process. I found the company very professional to work with
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Renelle Grant and Yvette ...
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5 Star Review
Renelle
Yvette
By : 'Jon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW
Sep 7, 2016
People found this helpful0
Renelle Grant and Yvette White were excellent. Professional and responsive! I did not achieve the rental I wanted but it was not through lack of trying on their... Read Full Review
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Jon said about Barnard Marcus
Services : Letting( As a Owner )Date: 7th Sep 2016
Renelle Grant and Yvette White were excellent. Professional and responsive! I did not achieve the rental I wanted but it was not through lack of trying on their part
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Once again, Barnard Marcus ...
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5 Star Review
Aaliyah
By : 'Anthony'
Services : Letting( As a Owner )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : SW8
Sep 6, 2016
People found this helpful0
Once again, Barnard Marcus found new tenants for me, with a minimum void period between tenants, at the asking... Read Full Review
Comments on Agent Fees
Market Rate
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Anthony M said about Barnard Marcus
Services : Letting( As a Owner )Date: 6th Sep 2016
Once again, Barnard Marcus found new tenants for me, with a minimum void period between tenants, at the asking price.
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Not impressed with their ...
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2 Star Review
By : 'Wouldn't'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW
Jul 25, 2016
People found this helpful2
Not impressed with their service at all. Every time we have had a problem we have had to call numerous times to chase up the query - they are extremely disorganised and take a long time to deal with even the simplest of requests. Also appear to have hidden fees and go about every transaction in an ... Read Full Review
Comments on Agent Fees
Bad
Comments (0)Not impressed with their service at all. Every time we have had a problem we have had to call numerous times to chase up the query - they are extremely disorganised and take a long time to deal with even the simplest of requests.
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Wouldn't recommend said about Barnard Marcus
Services : Letting( As a Tenant )Date: 25th Jul 2016
Not impressed with their service at all. Every time we have had a problem we have had to call numerous times to chase up the query - they are extremely disorganised and take a long time to deal with even the simplest of requests.
Also appear to have hidden fees and go about every transaction in an awkward way.
Wouldn't rent off then again.
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Last updated at 10/19/2016, 2:35:20 AM by allAgents
