The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4.5/5, 79 Reviews
87% Recommended
100% letting valuation accuracy
75% letting fee satisfaction
By : 'Tyla'
Services : Letting(As a Tenant)
Rent PCM : £2100
Would you recommend ? : No
Postcode : SE11
Absolutely Unprofessional! Would never recommend. We pulled out of a property due to it having mould, they offered to get some of it taken care of but not all. The property was not in good condition. Fire place broken, lights and curtains broken. No handover to inform us of any of this. Gave us keys before do an inventory check. We gave the keys right back after seeing the mould. Had already paid 5 weeks deposit and 1 months rent in full. Its been nearly 4 weeks without a refund. They have not responded to emails and never contact us, we have to call the office every time. Contacted TDS and was informed to get legal advise. The sad part is most of this could have been processed or received better by means of communication. The Agent was Nana Akoto I woulds advise not to use him or the branch in Elephant & Castle area
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 100% | 75.00% | £877 | £2,100 |
Barnard Marcus
315 Kennington Road, London, Greater London
SE11 4QE
020 7735 0922
Anastasia
By : 'Bethy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE1
I could not ask for a better agent as Anastasia . She was always available and gave me a daily update throughout the process even if she has to get in touch after office hours. I was always informed as she kept me in the loop all the way and was very supportive She answered all my queries and... Read Full Review
By : 'Jami'
Services : Land & New Homes
Sold price : £1600000
Would you recommend ? : No
Postcode : SE17
They use your price to get better prices away. They engage in illegal bidding wars. They do not respect your time and do not give you feedback on your offers. Please do not use them. Racist firm who prioritises certain colors of... Read Full Review
Ellie
Darren
By : 'Jo'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW9
Hi - I am a satisfied customer of Barnard Marcus. I was given prompt advice and a good service. Thank you Darren and of course Eli for all your help and... Read Full Review
Julie
By : 'Catriona'
Services : Sales( As a Vendor )
Sold price : £612500
Would you recommend ? : Yes
Postcode : SE11
I sold a property through Barnard Marcus. Darren was a very supportive and helpful sales rep. Julie Liles supported me through the selling process which (through no fault of Barnard Marcus whatsoever) proved long and tortuous. She was very supportive and resilient- no only did she have practical... Read Full Review
Darren
By : 'Ben'
Services : Sales( As a Vendor )
Sold price : £310000
Would you recommend ? : Yes
Postcode : SE5
This is the second time using the services of Barnard Marcus in Kennington when buying/selling my property Darren Mottram has been so helpful professional and thorough all through this process along with also being very understanding in what has been a difficult and complex situation. I highly ... Read Full Review
Melissa
By : 'MARCIA'
Services : Sales( As a Buyer )
Sold price : £550000
Would you recommend ? : Yes
Postcode : SE5
I was searching for a property for almost a year. I got in touch with my local Barnard Marcus branch in Kennington, spoke with Melisa who made every inch of my enquiry stress free. She’s so helpful and went above and beyond my expectations. She helped me to find a property that I really... Read Full Review
By : 'Sarah'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : No
Postcode : SW9
The worst service. Estate agents gave us very little information, and were not helpful when we had queries. They took such a long time to get everything sorted, and when they did they gave half information to us and the landlord. We ended up having to call the prospective landlord ourselves... Read Full Review
By : 'Iga'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE17
AVOID AT ALL COSTS ! Only giving one star because 0 star is not an option. Extremely poor communication, repetitive lying, highly unprofessional, rude, unpleasant to deal with. Also they attempted to keep deposit even though there was no reason for them to do so. Living in a property managed by... Read Full Review
By : 'Tyla'
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : No
Postcode : SE11
Absolutely Unprofessional! Would never recommend. We pulled out of a property due to it having mould, they offered to get some of it taken care of but not all. The property was not in good condition. Fire place broken, lights and curtains broken. No handover to inform us of any of this. Gave us... Read Full Review
Claire
By : 'JB'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE11
Claire is a fantastic manager. She maintains great communication between myself and the tenants, ensures any maintenance gets done and makes the running for the property for me (i live abroad) as headache free experience.... Read Full Review
Good
By : 'Arif'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E15
This was the third agent I used to rent out my flat in East London (Stratford). The previous two had been very poor. I found Barnard Marcus far more professional and they really sorted out a difficult situation. Liz was my main contact. She was very professional, answered the phone, returned emails ... Read Full Review
By : 'Anonymous'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL3
The fees are among the highest I've come across however the service they provided was poor, lots of errors and misinformation, mistakes are ok, we all make them but the attitude felt lazy and exploitative. To make things worse, as part of the referencing process for letting you're _forced_ to... Read Full Review
Among the highest we had quoted to us
Among the highest we had quoted to us
Jordanna
By : 'LM'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE11
As a seller based overseas, I was really happy with the service I received from Jordanna, Isaac and the team. Their communication was excellent throughout - they kept me fully up to date via email of visits, feedback and potential buyers. Once a buyer was found, they helped facilitate a smooth... Read Full Review
Piers
Megan
By : 'Jordan'
Services : Letting( As a Tenant )
Rent PCM : £1260
Would you recommend ? : Yes
Postcode : SE11
After having a bad experience with Outlet Property London, we contacted Barnard Marcus Kennington since they were located in the area we wanted to let a property in. The staff were friendly and we managed to get a viewing for a property which was suggested to us by Piers. After giving him a short... Read Full Review
Jordanna
By : 'Elizabeth'
Services : Sales( As a Buyer )
Sold price : £300000
Would you recommend ? : Yes
Postcode : SE17
We were very please with our service at Barnard Marcus. Jordanna took the time to understand our requirements and looked out for the right property for us. After our first property fell through due to the vendor, Jordanna quickly found us another suitable property. This sale went through smoothly,... Read Full Review
Jordanna
Chuk
By : 'Vivian'
Services : Sales( As a Vendor )
Sold price : £407000
Would you recommend ? : Yes
Postcode : SE17
Hey! Just want to say big thankyou to all the guys at Barnard Marcus for there efficiency and professionalism. In particular Jordanna for her super efficient service, absoutely outstanding, she was on the ball from start to finish. And also to Chuk for making me realize that people like to put... Read Full Review
there fine, for london.
there fine, for london.
Abigail
By : 'Josh'
Services : Letting( As a Tenant )
Rent PCM : £1430
Would you recommend ? : Yes
Postcode : SW8
I've moved flats four times in London and this is the first time that I had a positive experience with a letting agent. I went into the process with low expectations, but was pleasantly surprised. The agent listened to our needs and found us a beautiful property that we loved. The clear and concise ... Read Full Review
Like all letting agents, they charge both the landlord and tenant for their service. The fees seemed in line with the industry standard for the tenancy agreement and referencing, which are ridiculous, but I asked for a discount on the fees and got one, so I was satisfied.
Like all letting agents, they charge both the landlord and tenant for their service. The fees seemed in line with the industry standard for the tenancy agreement and referencing, which are ridiculous, but I asked for a discount on the fees and got one, so I was satisfied.
Jordanna
By : 'Stephen'
Services : Sales( As a Vendor )
Sold price : £408000
Would you recommend ? : Yes
Postcode : SW8
We used Barnard Marcus to sell our flat and cannot recommend their services highly enough. Jordanna's knowledge of the local market and professionalism were outstanding. We were constantly updated throughout, our wishes respected (we have a cat so it was important that you can trust somebody to... Read Full Review
Jordanna
Sarah
By : 'Tim'
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : SE11
Although I had many issues with my tenants being un-cooperative for arranging viewings, Jordanna and Sarah were both outstanding in their tenaciousness and deserved a medal for continuing to deal with and placate them. Once gone, they did their utmost to ensure the sale went through as quickly and... Read Full Review
Abigail
By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SE5
Abigail and Barnard Marcus were fantastic in helping me move into a property with a flatmate. This was a time sensitive move and they managed not only to negotiate extra items for the property but waived some of their fee in order to facilitate this move. Furthermore, they turned around the... Read Full Review
Part of these were waived to facilitate the move.
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Last updated at 6/19/2015, 3:29:48 AM by allAgents