Imagine renting a property with Dexters, completing all paperwork, satisfying all reference checks, satisfying all financial checks, giving them a 5 figure holding deposit, and completing a legally binding tenancy agreement. Only for Dexters to drop the ball, and allow the landlord to rent out your ... Read Full Review

Professional Mia is Professional in her job. Excellent customer service Reliable, patient and trust worthy. I give it up to her Brilliant Dextaers'... Read Full Review

Very friendly and Prompt response to follow up the documents although we are still in Hong Kong. The process is running... Read Full Review

Mia at Richmond, Dexters, has gone above and beyond to help me find a property. She has shown real care and commitment to helping me and I'm very grateful to have her working my... Read Full Review

I AM LITERALLY HOMELESS. Unprofessional and super-unreliable. All they care about is numbers and interest rates, no customer satisfaction all- they will literally leave you out in the street. Do you wish to become homeless ten days before Christmas??? Go to Dexter's at Richmond! I gave a... Read Full Review

Moving with dexters Richmond has been a smooth and enjoyable experience. Jack and the team are super helpful and kind, always available to answer any questions I had. Highly... Read Full Review

Had a great experience with the team in Richmond. Were so helpful and professional throughout all stages of my rental search. Special thanks to Alex Harper. 10/10... Read Full Review

Dexter's in Richmond is a first rate agency which is led by the impressive and professional Camilla Higgs - who runs a tight and efficient ship. As a landlord, I have appreciated the quick re-letting, smooth transition of tenants and proactive comms, as have all my tenants over the years. I... Read Full Review

The most incompetent, rude and malicious people that I've ever encountered. We had the misfortune of using Dexter's for a recent let. We made a number of requests (formally) as part of our offer which were agreed to but were never provided. Dexter's handled the issue incredibly... Read Full Review

I wanted to share my experience with Dexters Richmond, especially their agent Chanel. So far everything has been pretty smooth, she has been extremely patient with me, answered all of my questions and helped me hopefully to find a great property . She is a great asset for Dexters and I... Read Full Review

In a word: Chanel From my initial enquiry through to handing over the keys she made a fairly challenging process seamless. I've been underwhelmed though by the maintenance aspects in taking care of snagging issues as Dexters also manage the property but credit again is due to Chanel... Read Full Review

I’m not usually one to write reviews, but due to Dexters appalling service I feel it worth sharing with potential new clients - both renters and landlords. As a new mother, we were hoping Dexters would provide some flexibility in our contract renewal after 18 months in a flat in... Read Full Review

Hi, Just to share my first experience with dexters in Richmond. I receved help from Beckie, a professional agent, who is trying to help me to find the right property, still I didn't, but I appreciated her efforts and patience to help me. Now I am receving the help from Robert who is... Read Full Review

There can be no worse agents that Dexters! Dexters was worse than unprofessional, they were dishonest and rude. We rented a house in Richmond, and it was trouble with them from the start: multiple calls to have simple things dealt with, nothing ever corrected on the first go-around, and one... Read Full Review

I have lived in a lot of rental flats - and Dexter's in Richmond is one of the better ones. They are prompt to reply to email and queries. Our home owner does all the repair work themselves which isnt the best, but I can imagine if Dexter's was allowed to actually manage the repairs as... Read Full Review

We've been tenants in a property managed by Dexters for 2 years now and the management team, especially Charlotte, have always been very helpful and understanding. They provide a great service, being attentive and efficient. We'd certainly recommend them to a... Read Full Review

I have been a long time client and generally the team are responsive to my needs. Charlotte is very approachable and helpful, understanding my needs and fairly balancing them with those of the tenants. She managed a major refurbishment of the property, liaising with our builder on our... Read Full Review

Charlotte has has been extremely helpful with any maintenance that has cropped up during all the time we've been renting this house. She's been very easy to communicate with and super fast to respond to any of our queries, and to arrange for any maintenance the property... Read Full Review

I found both Charlotte and Andrew extremely helpful. Initially I dealt with Andrew who was very patient with me, I had many questions and needed time to think things over. He put my mind at ease and helped me make, what for me were difficult, decisions. Charlotte is managing the rental and... Read Full Review

Service from Dexters has been fantastic, they were incredibly helpful with all the checks getting the tenancy sorted and as the managing agent for the property have continued to be extremely helpful with any maintenance that has cropped up. I would definitely use them again and recommend to others. ... Read Full Review