The UK's Largest Customer Review Website for the Property Industry
Blackheath, London SE3
4.1/5, 45 Reviews
76% Recommended
100% sales valuation accuracy
67% letting valuation accuracy
96% sales fee satisfaction
75% letting fee satisfaction
Specialising in Residential Sales and Lettings, Property Management, Commercial, Land & New Homes, along with Block Management and Financial Services, whatever service you are looking for relating to property, our experienced property professionals are here to guide you through the entire process seamlessly by off
ering a bespoke service tailored to your individual needs.
Peter James are one of the few completely independent estate agents operating in South London. The Directors have a hands-on approach in the day-to-day running of the business which ensures that all of our clients needs are met and exceeded. We are passionate about property, the clients we serve and the areas in which we operate.
Latest Reviews
Sarah and Graham
Sacha & Dwayne
George McNamara
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £260,000 | £840,000 |
| Lettings | 67% | 75% | £550 | £2,400 |
Areas covered
- SE3
Address
Dexters
1 Stratheden Parade, London, Greater London
SE3 7SX
020 8858 2555
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Dexters Branches (View All 70)
Demi and Maria were extremely ...
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5 Star Review
Demi
Maria
By : 'Amy'
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : SE7
11 Apr 2022
People found this helpful0
Demi and Maria were extremely helpful. When we were seriously struggling with a platform broker for our mortgage , Demi referred us to a broker who managed to get us a mortgage in a few days … when the process with the platform broker we had initially chosen had been going on for months... Read Full Review
Comments (0)
Demi and Maria were extremely helpful.
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Amy Lindsay said about Dexters
Services : Land & New Homes( )Date: 10th Apr 2022
Demi and Maria were extremely helpful.
When we were seriously struggling with a platform broker for our mortgage , Demi referred us to a broker who managed to get us a mortgage in a few days … when the process with the platform broker we had initially chosen had been going on for months !
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Maria and Demi were ...
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4 Star Review
Maria
Demi
By : 'Sarah'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE18
30 Nov 2021
People found this helpful0
Maria and Demi were professional and responsive throughout our purchase, and did everything they could to help it go through, despite the usual hiccups that can come... Read Full Review
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Sarah and Graham said about Dexters
Services : Sales( As a Buyer )Date: 30th Nov 2021
Maria and Demi were professional and responsive throughout our purchase, and did everything they could to help it go through, despite the usual hiccups that can come up.
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In an exhausting, bewildering ...
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5 Star Review
Demi
By : 'Susan'
Services : Sales( As a Buyer )
Sold price : £840000
Would you recommend ? : Yes
Postcode : SE3
26 Nov 2021
People found this helpful0
In an exhausting, bewildering and tense experience firstly Demi and then latterly Maria just kept our heads above water. Courteous, efficient and prompt at returning calls (the only ones who were) they were encouraging at all times. Thank goodness for their cheerful... Read Full Review
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Susan Haigh said about Dexters
Services : Sales( As a Buyer )Date: 26th Nov 2021
In an exhausting, bewildering and tense experience firstly Demi and then latterly Maria just kept our heads above water. Courteous, efficient and prompt at returning calls (the only ones who were) they were encouraging at all times. Thank goodness for their cheerful support.
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Excellent service received, ...
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5 Star Review
Maria
Demi
By : 'Sacha'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE3
20 Oct 2021
People found this helpful1
Excellent service received, from start to finish, the initial meeting to value my property Maria was fantastic very knowledgeable and realistic on what we could expect to achieve, we were so impressed that our property sold for the highest price on our Road. The property went on the market and... Read Full Review
Comments (0)Excellent service received, from start to finish, the initial meeting to value my property Maria was fantastic very knowledgeable and realistic on what we could expect to achieve, we were so impressed that our property sold for the highest price on our Road.
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Sacha & Dwayne said about Dexters
Services : Sales( As a Vendor )Date: 20th Oct 2021
Excellent service received, from start to finish, the initial meeting to value my property Maria was fantastic very knowledgeable and realistic on what we could expect to achieve, we were so impressed that our property sold for the highest price on our Road.
The property went on the market and Maria & Demi were in and dated with people wanting to view the property, an open day was conducted on the Saturday and by Monday morning we received 8 offers, we never ever expected that.
Throughout the whole process of selling our property Demi & Maria were contactable, they were so helpful they could not of done any more for us, communication was second to none.
I can not recommend them enough!
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Excellent service. Great ...
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5 Star Review
Maria
Demi
By : 'George'
Services : Sales( As a Vendor )
Sold price : £765000
Would you recommend ? : Yes
Postcode : SE7
28 Sept 2021
People found this helpful0
Excellent service. Great advice and personalised service provided. Takes away the stress of selling. Maria and Demi are extremely knowledgeable about the local housing market and area. Highly... Read Full Review
Comments (0)Excellent service. Great advice and personalised service provided. Takes away the stress of selling.
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George McNamara said about Dexters
Services : Sales( As a Vendor )Date: 28th Sep 2021
Excellent service. Great advice and personalised service provided. Takes away the stress of selling.
Maria and Demi are extremely knowledgeable about the local housing market and area.
Highly recommended!!
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Maria and team at the ...
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5 Star Review
Maria
By : 'Zoe'
Services : Sales( As a Vendor )
Sold price : £760000
Would you recommend ? : Yes
Postcode : SE7
6 Jul 2021
People found this helpful0
Maria and team at the Blackheath standard office were great - from arranging the viewings to chasing all parties to ensure the sale was completed on time. They definitely went the extra mile. I would always recommend Peter James estate... Read Full Review
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Zoe and Rob said about Dexters
Services : Sales( As a Vendor )Date: 6th Jul 2021
Maria and team at the Blackheath standard office were great - from arranging the viewings to chasing all parties to ensure the sale was completed on time. They definitely went the extra mile. I would always recommend Peter James estate agents.
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My overall experience with ...
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1 Star Review
Dean
By : 'F'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE7
5 Jul 2021
People found this helpful2
My overall experience with Peter James has been awful. The agent misled us and the landlady was even worse. The agent Dean, was only interested in us making an offer the minute we made an offer all communication went downhill. We were told the landlady had agreed to us having a pet as... Read Full Review
Comments (0)My overall experience with Peter James has been awful. The agent misled us and the landlady was even worse. The agent Dean, was only interested in us making an offer the minute we made an offer all communication went downhill.
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F M said about Dexters
Services : Letting( As a Tenant )Date: 5th Jul 2021
My overall experience with Peter James has been awful. The agent misled us and the landlady was even worse. The agent Dean, was only interested in us making an offer the minute we made an offer all communication went downhill.
We were told the landlady had agreed to us having a pet as that’s the offer we put forward, after a few months of us moving into the property the landlady drove by and spied on the house where she saw the cat and said she never agreed to it?? Despite us having email correspondence from the agent saying she did.
There was an issue with the waste pipe which never got resolved and the landlady entered my property when she was not meant to and I had been reassured she wouldn’t go in. I had footage of her entering my property, leaving and entering again. She lied to say she only let the contractor in.
Property management on the other hand were great, especially Louise Flynn. She was very helpful and responded quickly and tried to resolve all issues in a timely manner. She was also very understanding towards us having a pet and understood there was no way we would get rid of her. 5 stars for Louise.
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As a landlord, I let my ...
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1 Star Review
By : 'Zoe'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : No
Postcode : SE18
20 May 2021
People found this helpful1
As a landlord, I let my property through Peter James using their property management service. I cannot believe the way this agency treated me. One of the property managers, * Dixon, is the most combative, unpleasant, aggressive individual I have ever had the displeasure of dealing with in a... Read Full Review
Comments on Agent Fees
My property management fee with Peter James was 12.5% plus VAT. The new estate agent who is managing my property charges 5% plus VAT. So not only was the service I received unbelievably poor, but it was also expensive in comparison to other estate agents. (note: the estate agent I transferred to is reputable and local to southeast London too).
Comments (0)As a landlord, I let my property through Peter James using their property management service. I cannot believe the way this agency treated me. One of the property managers, * Dixon, is the most combative, unpleasant, aggressive individual I have ever had the displeasure of dealing with in a professional situation. She was incapable of handling the most basic, simplest of queries. The most simple requests turned into complex, off-topic, difficult exchanges. For example, a query about a rent increase for my tenant via * involved 33 emails and lasted six weeks, and still * was unable to reach a conclusion in regards to this very simple matter. In the end, I had to contact my tenant directly which is not something I like doing as a landlord, but it felt like the only option as communication via * was simply not working. My tenant and I reached an agreement regarding the rent increase in five minutes, thus proving how utterly cumbersome and challenging * made a very simple request.
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Zoe Efstathiou said about Dexters
Services : Letting( As a Owner )Date: 19th May 2021
As a landlord, I let my property through Peter James using their property management service. I cannot believe the way this agency treated me. One of the property managers, * Dixon, is the most combative, unpleasant, aggressive individual I have ever had the displeasure of dealing with in a professional situation. She was incapable of handling the most basic, simplest of queries. The most simple requests turned into complex, off-topic, difficult exchanges. For example, a query about a rent increase for my tenant via * involved 33 emails and lasted six weeks, and still * was unable to reach a conclusion in regards to this very simple matter. In the end, I had to contact my tenant directly which is not something I like doing as a landlord, but it felt like the only option as communication via * was simply not working. My tenant and I reached an agreement regarding the rent increase in five minutes, thus proving how utterly cumbersome and challenging * made a very simple request.
Unprofessionally, * seemed to hold some kind of personal grudge against me, which I found extremely inappropriate. She deeply upset me by raising her voice and shouting at me very aggressively during a recent phone call. During this call, she attacke* bizarrely accused me of 1. Not having informed my tenant my property had sold (my tenant had been fully informed of the transaction and furthermore * claimed my property had sold when in fact, the sale was not complete and at no point had I claimed it was). She essentially accused me of lying or withholding information to my tenant. 2. She accused me of hassling my tenant about leaving when I was quite literally discussing the prospect of my tenant STAYING. 3. She had the sheer nerve to accuse me of selling my flat without informing my buyer that there was a tenant in situ - an act which is clearly illegal and amoral and downright ridiculous. As you can see, not only did * fail to assist in a very simple query, but instead went* to lower her voice and not to shout at me, but she was unable to control her temper. Following the encounter, I was left deeply distressed and shaking. I honestly don't know what * was thinking. Did she think I'd react well to being spoken to like that? It was so extreme and so unprofessional that it hit me like a ton of bricks and I was honestly just completely taken aback and just appalled.
I complained to Peter James but they told me it was '*'s word against mine' and were not particularly apologetic. Furthermore, * refused to apologise and instead had the nerve to claim she had behaved in a 'professional and informative' manner! Under no circumstance was I willing to continue working with a company that subjected me to such horrific shouting and abusive conduct. The incident with * happened on Friday and by Monday I'd transferred my account over to a new lettings agent. Under no circumstances was I willing to continue to have any form of dealing with a company that employs individuals who think it's ok to shout and be abusive towards clients. There was just no way. *'s treatment of me was just something else. It was utterly appalling and I'm still shaken up.
I am taking my complaint against *s poor conduct to the Property Ombudsman and I hope she thinks twice about being abusive to landlords in the future.
There are some nice members of staff, Viraj was professional, but * is appalling - highly incompetent and abusive. Furthermore, Lydia Harrison also had an unreasonable attitude and shouted at me on another occasion. I recorded her and forwarded the recording to her boss, who said it was 'out of character' and waived a month's management fee as a goodwill gesture by way of apology. However, *'s behaviour was even worse - she not only raises her voice but is a nasty, abusive and vicious bully who should be avoided at all costs.
Having previously successfully let my property via Knight Frank and received nothing but a flawlessly professional service, working with Peter James was a truly shocking and stressful experience.
Also, the sales team advised me to get a tenant in while selling my property which was some of the worst advice ever. She now won't leave and I can't sell my home - thanks for that!! The lettings team should have foreseen the potential difficulties of getting a low income tenant to stay at a low rent. She isn't moving out and it looks like I'm stuck with her for a while, meaning I cannot sell - absolute pain. The cherry on the cake of my awful experience with this agency.
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Feedback for Lydia ...
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5 Star Review
Lydia
By : 'James'
Services : Property Management
Sold price : £1400
Would you recommend ? : Yes
Postcode : SE12
22 Apr 2021
People found this helpful0
I would like to commend Lydia Harrison for her excellent support and quality of service in the management of our portfolio of properties in the Lee and Hither Green areas. Lydia is always very attentive and responsive and manages the portfolio and the frequent maintenance works required with... Read Full Review
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James Fleming said about Dexters
Services : Property Management( )Date: 21st Apr 2021
I would like to commend Lydia Harrison for her excellent support and quality of service in the management of our portfolio of properties in the Lee and Hither Green areas. Lydia is always very attentive and responsive and manages the portfolio and the frequent maintenance works required with maturity and integrity. Lydia is a credit to the firm.
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A big Thank you to Peter ...
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5 Star Review
Mary-Anne
Mary-Anne
By : 'Ben'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SE10
21 Apr 2021
People found this helpful0
A big Thank you to Peter James Blackheath Branch. Peter James have looked after our portfolio for over 10 years. This last year has been tough for everybody. Despite working from home, shortage of contractors, EICR legislation etc... Mary-Anne and Lydia bent over backwards to retain their normal... Read Full Review
Comments (0)A big Thank you to Peter James Blackheath Branch.
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Ben Page said about Dexters
Services : Letting( Property Management )Date: 20th Apr 2021
A big Thank you to Peter James Blackheath Branch.
Peter James have looked after our portfolio for over 10 years. This last year has been tough for everybody. Despite working from home, shortage of contractors, EICR legislation etc... Mary-Anne and Lydia bent over backwards to retain their normal level of excellent service. Happy Tenents, Happy Landlord.
I can't thank them enough!!
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Bravo ..Peter James ...
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5 Star Review
Lydia
Mary-Anne
By : 'Aseem'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SE18
21 Apr 2021
People found this helpful0
Peter James as agents are nothing short of magnificent. Having tried others previously, Peter James are a breath of fresh air. Communication and administration is professional and timely. I feel very comfortable that they manage my properties. A special mention to Lydia and Mary-Anne who work... Read Full Review
Comments (0)Peter James as agents are nothing short of magnificent.
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Aseem Kumar said about Dexters
Services : Letting( As a Owner )Date: 20th Apr 2021
Peter James as agents are nothing short of magnificent.
Having tried others previously, Peter James are a breath of fresh air. Communication and administration is professional and timely.
I feel very comfortable that they manage my properties.
A special mention to Lydia and Mary-Anne who work tirelessly and in a fair way to maintain tenants and landlord responsibilities and protecting my property.
Bravo !!
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Excellent Customer ...
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5 Star Review
Mary-Anne
By : 'Kerry'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SE13
19 Apr 2021
People found this helpful0
I have let my flat with Peter James with my primary manager being Mary-Ann Dixon for over 10 years. As an agency they have always been very agreeable, professional, thorough and communicative and Mary-Ann in particular has show great dedication, personal loyalty and attention to detail over the... Read Full Review
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Kerry Appleyard said about Dexters
Services : Letting( As a Owner )Date: 18th Apr 2021
I have let my flat with Peter James with my primary manager being Mary-Ann Dixon for over 10 years. As an agency they have always been very agreeable, professional, thorough and communicative and Mary-Ann in particular has show great dedication, personal loyalty and attention to detail over the years. She has always been more than willing to tackle and see through any job, large or small, is extremely knowledgable in her field and has guided me through my situations regarding the property, tenants and various issues that have come up over the years. Her communication and passion has been incredible. I can't recommend them highly enough.
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Home? ...
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5 Star Review
Maria
Demi
By : 'Stephanie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE7
12 Apr 2021
People found this helpful0
Maria didn't find us a house, she found us a home, and I will be forever grateful. Between them, Maria and Demi offer a personal service that considers the need of the vendor and buyer and together orchestrate what you sometimes feel like could be the impossible but with a click of their heels ... Read Full Review
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Stephanie Baker said about Dexters
Services : Sales( As a Buyer )Date: 11th Apr 2021
Maria didn't find us a house, she found us a home, and I will be forever grateful. Between them, Maria and Demi offer a personal service that considers the need of the vendor and buyer and together orchestrate what you sometimes feel like could be the impossible but with a click of their heels they work their magic; thank you so much ladies.
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We bought our flat through ...
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5 Star Review
Demi
Maria
By : 'Sila'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE3
6 Apr 2021
People found this helpful0
We bought our flat through Peter James, with the help of the amazing Demi Moore who was the agent representing the vendor. She was key in moving things along when they got stuck with solicitors on both sides and super responsive with quick replies to emails and questions. Both Maria and Demi are a... Read Full Review
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Sila Sen said about Dexters
Services : Sales( As a Buyer )Date: 5th Apr 2021
We bought our flat through Peter James, with the help of the amazing Demi Moore who was the agent representing the vendor. She was key in moving things along when they got stuck with solicitors on both sides and super responsive with quick replies to emails and questions. Both Maria and Demi are a good team, driven but on top of their game when it comes to getting things done.
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Peter James, ...
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5 Star Review
Maria
By : 'Mike'
Services : Sales( As a Vendor )
Sold price : £395000
Would you recommend ? : Yes
Postcode : SE3
31 Mar 2021
People found this helpful0
We just sold our house through Peter James, Blackheath. Our primary contact was Maria and we felt in very good hands. The process with getting the chain moving with regards to other sellers, agents and solicitors was 'involved' shall we say. Maria had great local contacts, very... Read Full Review
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Mike Hughes said about Dexters
Services : Sales( As a Vendor )Date: 30th Mar 2021
We just sold our house through Peter James, Blackheath. Our primary contact was Maria and we felt in very good hands. The process with getting the chain moving with regards to other sellers, agents and solicitors was 'involved' shall we say. Maria had great local contacts, very professional and an excellent communicator. Well worth the fee, we will use them again and can recommend without hesitation.
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Great ...
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5 Star Review
Demi
Maria
By : 'Hels'
Services : Sales( As a Buyer )
Sold price : £576000
Would you recommend ? : Yes
Postcode : SE7
13 Feb 2021
People found this helpful0
Demi was always so patient with me and happy to help me where she could. She showed understanding towards my concerns and always listened. Maria was also lovely and went out of her way to help me when I was having a problem with printing... Read Full Review
Comments (0)Demi was always so patient with me and happy to help me where she could. She showed understanding towards my concerns and always listened.
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Hels said about Dexters
Services : Sales( As a Buyer )Date: 13th Feb 2021
Demi was always so patient with me and happy to help me where she could. She showed understanding towards my concerns and always listened.
Maria was also lovely and went out of her way to help me when I was having a problem with printing documents.
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Demi and Maria recently sold ...
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5 Star Review
Maria
Demi
By : 'Helen'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE18
10 Feb 2021
People found this helpful0
Demi and Maria recently sold our flat and were both super helpful and professional throughout. All within one of the busiest periods in property sales in years! I would highly recommend them and Peter James. Thank... Read Full Review
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Helen said about Dexters
Services : Sales( As a Vendor )Date: 10th Feb 2021
Demi and Maria recently sold our flat and were both super helpful and professional throughout. All within one of the busiest periods in property sales in years! I would highly recommend them and Peter James. Thank you.
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Demi and Maria recently ...
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5 Star Review
Demi
Maria
By : 'Lily'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE18
8 Feb 2021
People found this helpful0
Demi and Maria recently helped me sell my flat. They were always very knowledgeable and helpful and always quick to respond to emails and phone calls. Thanks very much to both and Peter James for your... Read Full Review
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Lily said about Dexters
Services : Sales( As a Vendor )Date: 8th Feb 2021
Demi and Maria recently helped me sell my flat. They were always very knowledgeable and helpful and always quick to respond to emails and phone calls. Thanks very much to both and Peter James for your support!
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The worst customer service I ...
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1 Star Review
Maria
Demi
By : 'Anonymous'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : SE3
18 Jan 2021
People found this helpful1
The worst customer service I have ever experianced from any agent, I am shocked to read any positive reviews regarding Demi and Maria from Peter James in Blackheath Standard, VERY RUDE AND UNPROFESSIONAL I strongly suggest you go to another agent... Read Full Review
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Anonymous said about Dexters
Services : Letting( As a Tenant )Date: 18th Jan 2021
The worst customer service I have ever experianced from any agent, I am shocked to read any positive reviews regarding Demi and Maria from Peter James in Blackheath Standard, VERY RUDE AND UNPROFESSIONAL I strongly suggest you go to another agent !!!!!!!!!!
The UK's Largest Customer Review Website for the Property Industry
By : Pete Burchell
6 Mar 2021there are similarities between numerous negative recent reviews of my company, Demi and Maria DO NOT deal with lettings for a start, and good luck finding a property any where close to SE3 with a...
We had a fantastic experience ...
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5 Star Review
Maria
By : 'Simon'
Services : Sales( As a Buyer )
Sold price : £695000
Would you recommend ? : Yes
Postcode : SE7
17 Jan 2021
People found this helpful0
We had a fantastic experience with Peter James during the recent purchase of our new home. Maria and Demi were personable, efficient and great to deal with. I would highly recommend... Read Full Review
Comments (0)Was this helpful?:
Simon C said about Dexters
Services : Sales( As a Buyer )Date: 17th Jan 2021
We had a fantastic experience with Peter James during the recent purchase of our new home. Maria and Demi were personable, efficient and great to deal with. I would highly recommend them!
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