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Northwich, CW9

4.9/5, 143 Reviews
97% Recommended

100% sales valuation accuracy

87% letting valuation accuracy

92% sales fee satisfaction

92% letting fee satisfaction

This company is no longer in business.

Contact Us
The award-winning Temples Northwich letting agency was established in 2006, expanding the group of family-run offices across Cheshire. This proactive and efficient team of ten staff and two owner-managers looks after the landlords of over 500 properties in Northwich and the surrounding areas of Knutsford, Middlewi
ch and Winsford. We are extremely proud of our reputation, built from an unrelenting dynamic and innovative approach to ensure we provide the best customer care at all times.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100%92%£100,000£100,000
Lettings87%92%£375£1,400
Areas covered
  • CW10
  • CW7
  • CW8
  • CW9
  • WA16
  • WA6
Address

Temples Lettings
Imperial Buildings, 20-22 Bull Ring, High StreetNorthwich, Cheshire
CW9 5BU
01606 333742

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Temples Lettings Branches (View All 8)
BRANCH ASSET
Efficient, friendly and ...

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5 Star Review

By : 'Efficient'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW8

13 Mar 2018
People found this helpful0

Efficient, friendly and professional service both as a rental agent and a sales agent. We would highly recommend them to... Read Full Review


Comments on Agent Fees

Fair

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Rebecca was very friendly, ...

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5 Star Review
UserName

Rebecca

By : 'Jack'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW9

12 Mar 2018
People found this helpful0

Rebecca was very friendly, helpful and efficient in dealing with our issues. She remained in contact throughout the process and kept us informed. Very pleased with how quickly the dishwasher was... Read Full Review

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Excellent prompt service ...

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5 Star Review
UserName

Natalie

By : 'Natalie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW8

2 Mar 2018
People found this helpful0

Excellent prompt service nothing is too much trouble spoke to Nalalie and Becs and emailed Katherine Barnett, very friendly and extremely friendly and reassuring cannot rate highly enough Thank you ladies Eileen Clarke 302 Chester Rd... Read Full Review


Comments on Agent Fees

Very very hoid

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I've found the Temples ...

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5 Star Review

By : 'Peter'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : CW8

1 Mar 2018
People found this helpful0

I've found the Temples team to be friendly, efficient and totally professional. So far everything has gone well, and we're now embarking on our second... Read Full Review

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Temples has very attentive ...

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5 Star Review

By : 'Treasurepie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW98

22 Feb 2018
People found this helpful1

Temples has very attentive staff. Never had any problems. They make the whole process stress free. Very friendly professional... Read Full Review


Comments on Agent Fees

I use the fully managed service, which is the most expensive but I feel worth the money.

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Very impressed with the speed ...

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5 Star Review
UserName

David

By : 'Stuart'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW9

15 Feb 2018
People found this helpful0

Very impressed with the speed and efficiency with which David handled this matter. As a Landlord, we are always keen to minimise any disruption to our Tenant when a fault is reported. With David's help, we couldn't have got this small electrical problem fixed any quicker. Thank... Read Full Review

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The two main members of staff ...

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5 Star Review
UserName

David

UserName

Emma

By : 'Tim'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW10

9 Feb 2018
People found this helpful0

The two main members of staff i have dealt with at Temples (David & Emma) have always been so polite and professional. Nothing ever seems too much trouble and the job gets done straight away. Very pleased with the service I have received thank... Read Full Review

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David has been very helpful ...

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5 Star Review
UserName

David

By : 'Janette'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW8

24 Jan 2018
People found this helpful0

David has been very helpful in assisting me with queries over garden maintenance and in liaising with the Landlady to answer my questions, also in referring on an urgent (separate) repair to the relevant person. Both queries have been dealt with swiftly and courteously. Many... Read Full Review


Comments on Agent Fees

I feel the rent is relatively fair for the area however I do feel that the charges for things such as renewing a contract where there is minimum administrative work is a little pricey. I have friends who rent via an agent and some are not charged a fee at all to renew their tenancy under exactly the same conditions.

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Emma has been handling my ...

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5 Star Review
UserName

Emma

UserName

Felicity

By : 'John'
Services : Letting( As a Owner )
Rent PCM : £1236
Would you recommend ? : Yes
Postcode : CW8

24 Jan 2018
People found this helpful0

Emma has been handling my property management since I contracted with Temples, and always with pleasantness and efficiency, focus on detail and ensuring resolution. I always feel she has patience and supports a landlord, as we have so many ongoing matters with letting and need the back-up of... Read Full Review


Comments on Agent Fees

Good.

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I have been using Temples for ...

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5 Star Review

By : 'Palmablue'
Services : Letting( As a Owner )
Rent PCM : £635
Would you recommend ? : Yes
Postcode : CW9

23 Jan 2018
People found this helpful0

I have been using Temples for over 8 years now. Although I manage my own property I always use them to find me a tenant. I have always found them to be extremely professional, courteous and prompt with any correspondence and I am always kept up to date with any developments. On this occasion Emma,... Read Full Review


Comments on Agent Fees

In the main fair and reasonable.

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Very considerate people who ...

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5 Star Review
UserName

David

UserName

Emma

By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : CW84

2 Jan 2018
People found this helpful0

Very considerate people who respond in a timely fashion and are highly professional. We would highly recommend them to... Read Full Review


Comments on Agent Fees

Good

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From our first contact with ...

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5 Star Review
UserName

Emma

UserName

David

By : 'Gil'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : CW9

2 Jan 2018
People found this helpful1

From our first contact with Temples, the service has been 5 stars. We urgently needed to rent a house after selling our home in Surrey due to time constraints. Temples expedited our application keeping us fully informed at all stages and making the process go smoothly. We have been letting for... Read Full Review


Comments on Agent Fees

The fees seemed fair for the services provided.

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Once again a fantastic ...

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5 Star Review
UserName

Nicola

UserName

Emma

By : 'Helen'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW9

4 Dec 2017
People found this helpful0

Once again a fantastic service by Temples. As always very professional, you have provided us with some fantastic tenants and as a lanlord your efficient service is invaluable to us. You take all the stress out of renting. Couldn't be happier....thank... Read Full Review


Comments on Agent Fees

Very fair

Comments (1)
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By : Nicola Buckley

5 Dec 2017

Thank you very much for your lovely review Helen! Best Regards, Nicola Buckley - General...

David & Nicola resolved a ...

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5 Star Review
UserName

David

UserName

Nicola

By : 'John'
Services : Letting( Property Management )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : CW10

14 Nov 2017
People found this helpful0

David & Nicola resolved a couple of maintenance issues via a Handyman called Jez who was extremely efficient, responsive and polite. Really happy with the service provided from end to... Read Full Review

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We have had some queries ...

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5 Star Review
UserName

David

By : 'Julie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW8

7 Nov 2017
People found this helpful0

We have had some queries recently at a property which Temples Lettings manage for us. The queries have been dealt with promptly & politely & problems... Read Full Review

Comments (1)
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By : David

8 Nov 2017

Thank you...

Because of Temples, the ...

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5 Star Review
UserName

Emma

UserName

Felicity

By : 'Harry'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : CW9

2 Nov 2017
People found this helpful0

Because of Temples, the acquisition of a new tenant for a property happened quickly and smoothly, as usual. From past experience, I have come to expect nothing less from them! Thank you... Read Full Review


Comments on Agent Fees

Fees are reasonable and good value for the results.

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All our dealings with Temples ...

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5 Star Review
UserName

Felicity

UserName

Emma

By : 'Happy'
Services : Letting( As a Owner )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : CW9

31 Oct 2017
People found this helpful0

All our dealings with Temples staff have been positive. The whole team has a welcoming & professional attitude. Felicity & Emma have been particularly helpful, always happy to explain & advise and have dealt with the set up of our tenancy in a very efficient manner. Living abroad it... Read Full Review


Comments on Agent Fees

Reasonable for the amount of work involved.

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Staff are always contactable, ...

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5 Star Review
UserName

Becca

UserName

Emma

By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW10

11 Oct 2017
People found this helpful0

Staff are always contactable, always give good clear advice and feedback. Have managed my property well for a number of... Read Full Review


Comments on Agent Fees

Good Fees. And the repair fees through their handymen are also seemingly very good. I would however question if their fully managed service is full managed as there seems to be a lot of extras.

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All staff are always polite ...

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5 Star Review
UserName

Nicola

UserName

James

By : 'Lievesleys'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CW8

3 Oct 2017
People found this helpful1

All staff are always polite & helpful. They sort out any problems that occur efficiently. We are very happy with their... Read Full Review

Comments (0)
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Outstanding service, minimum ...

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5 Star Review
UserName

Nicola

UserName

Alistair

By : 'Trevor'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW9

2 Oct 2017
People found this helpful1

Outstanding service, minimum issues First class service always kept up to date on all aspects and always given positive and honest guidance on repairs and tenants I have only had temples as my management team and never had to visit my properties. I'm positive our partnership will remain for... Read Full Review


Comments on Agent Fees

Good

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Temples aims to provide the highest standards of service to all Landlords and Tenants, but if you believe you have a grievance, please write in the first instance to Miss Nicola Buckley (General Manager) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU. The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer, we will advise you in writing and confirm our revised response date. If you remain dissatisfied with the result of the internal investigation, please contact Mrs Natalie Williams (Director) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU who will review the complaint and a formal written outcome of the review will be sent to you within 14 days. Following the conclusion of the in-house review of the complaint, should you wish to take the matter further, you can refer the complaint to the Ombudsman Services. You are able to register your complaint online at www.ombudsman-services.org or in writing to Ombudsman Services: Property, PO Box 1021, Warrington, Cheshire WA4 9FE. If you wish to register a complaint with regard to Insurance Services provided by Temples (Nantwich) Limited, you should contact Arthur J Gallagher, Metro House, Northgate, Chichester PO19 1BE. If you cannot settle your complaint with Arthur J Gallagher, you may be entitled to refer it to The Financial Ombudsman Service.

Last updated at 7/8/2016, 8:11:27 AM by allAgents

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