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Temples Lettings
4.8/5, 245 Reviews
97% Recommended
100% sales valuation accuracy
91% letting valuation accuracy
93% sales fee satisfaction
93% letting fee satisfaction
This company is no longer in business.
The award-winning Temples Northwich letting agency was established in 2006, expanding the group of family-run offices across Cheshire. This proactive and efficient team of ten staff and two owner-managers looks after the landlords of over 500 properties in Northwich and the surrounding areas of Knutsford, Middlewi
ch and Winsford. We are extremely proud of our reputation, built from an unrelenting dynamic and innovative approach to ensure we provide the best customer care at all times.
The UK's largest customer review website for the property industry.
Temples Lettings
Imperial Buildings, 20-22 Bull Ring, High Street,CW9 5BUCertified Customer Experience
Report Summary
Report generated on (12 May 2025 @ 05:03:36)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Efficient on 13th Mar 2018
5 Star Review
Efficient, friendly and professional service both as a rental agent and a sales agent. We would highly recommend them to anyone.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Jack on 12th Mar 2018
5 Star Review
Rebecca was very friendly, helpful and efficient in dealing with our issues. She remained in contact throughout the process and kept us informed. Very pleased with how quickly the dishwasher was replaced!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Mrs on 8th Mar 2018
5 Star Review
Sammii is lovely and has been really helpful and friendly. She's made the whole move easy for us and we as a family would definitley recommend Temples. Thank you.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Natalie on 2nd Mar 2018
5 Star Review
Excellent prompt service nothing is too much trouble spoke to Nalalie and Becs and emailed Katherine Barnett, very friendly and extremely friendly and reassuring cannot rate highly enough
Thank you ladies
Eileen Clarke 302 Chester Rd Hartford
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Peter on 1st Mar 2018
5 Star Review
I've found the Temples team to be friendly, efficient and totally professional. So far everything has gone well, and we're now embarking on our second tenancy.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 12/05/2025
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 93% | £100,000 | £100,000 |
| Lettings | 91% | 93% | £375 | £1,800 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 134 | 0 | 87 | 10 | 2 | 0 | 0 | 0 | 11 | 1 |
Address
Temples Lettings
Imperial Buildings, 20-22 Bull Ring, High Street, Northwich, Cheshire
CW9 5BU
01606 333742
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 10:00 - 13:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Temples Lettings Branches (View All 8)
Efficient, friendly and ...
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5 Star Review
By : 'Efficient'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW8
13 Mar 2018
People found this helpful0
Efficient, friendly and professional service both as a rental agent and a sales agent. We would highly recommend them to ... Read Full Review
Comments on Agent Fees
Fair
Comments (0)
Was this helpful?:
Efficient and professional said about Temples Lettings
Services : Letting( As a Owner )Date: 13th Mar 2018
Efficient, friendly and professional service both as a rental agent and a sales agent. We would highly recommend them to anyone.
The UK's Largest Customer Review Website for the Property Industry
Rebecca was very friendly, ...
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5 Star Review
Rebecca
By : 'Jack'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW9
12 Mar 2018
People found this helpful0
Rebecca was very friendly, helpful and efficient in dealing with our issues. She remained in contact throughout the process and kept us informed. Very pleased with how quickly the dishwasher was ... Read Full Review
Comments (0)Was this helpful?:
Jack said about Temples Lettings
Services : Letting( As a Tenant )Date: 12th Mar 2018
Rebecca was very friendly, helpful and efficient in dealing with our issues. She remained in contact throughout the process and kept us informed. Very pleased with how quickly the dishwasher was replaced!
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Sammii is lovely and has been ...
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5 Star Review
Jo
By : 'Mrs'
Branch : Nantwich, 4 High Street
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : CW5
8 Mar 2018
People found this helpful0
Sammii is lovely and has been really helpful and friendly. She's made the whole move easy for us and we as a family would definitley recommend Temples. Thank ... Read Full Review
Comments on Agent Fees
Fees are a little steep but I suppose but inline with other agents.
Comments (0)Was this helpful?:
Mrs R said about Temples Lettings
Services : Letting( As a Tenant )Date: 8th Mar 2018
Sammii is lovely and has been really helpful and friendly. She's made the whole move easy for us and we as a family would definitley recommend Temples. Thank you.
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Excellent prompt service ...
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5 Star Review
Natalie
By : 'Natalie'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW8
2 Mar 2018
People found this helpful0
Excellent prompt service nothing is too much trouble spoke to Nalalie and Becs and emailed Katherine Barnett, very friendly and extremely friendly and reassuring cannot rate highly enough Thank you ladies Eileen Clarke 302 Chester Rd ... Read Full Review
Comments on Agent Fees
Very very hoid
Comments (0)Excellent prompt service nothing is too much trouble spoke to Nalalie and Becs and emailed Katherine Barnett, very friendly and extremely friendly and reassuring cannot rate highly enough
Was this helpful?:
Natalie Williams said about Temples Lettings
Services : Letting( As a Tenant )Date: 2nd Mar 2018
Excellent prompt service nothing is too much trouble spoke to Nalalie and Becs and emailed Katherine Barnett, very friendly and extremely friendly and reassuring cannot rate highly enough
Thank you ladies
Eileen Clarke 302 Chester Rd Hartford
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I've found the Temples ...
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5 Star Review
By : 'Peter'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : CW8
1 Mar 2018
People found this helpful0
I've found the Temples team to be friendly, efficient and totally professional. So far everything has gone well, and we're now embarking on our second ... Read Full Review
Comments (0)Was this helpful?:
Peter Jackson said about Temples Lettings
Services : Letting( As a Owner )Date: 1st Mar 2018
I've found the Temples team to be friendly, efficient and totally professional. So far everything has gone well, and we're now embarking on our second tenancy.
The UK's Largest Customer Review Website for the Property Industry
Sammi was very professional, ...
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5 Star Review
Sammii
Sammii
By : 'Colin'
Branch : Nantwich, 4 High Street
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : CW5
22 Feb 2018
People found this helpful0
Sammi was very professional, and helpful she went out of her way to accommodate my application as I was working in Europe at the time , the apartment was exactly what I wanted when I viewed it ,I would most certainly recommend her to ... Read Full Review
Comments (0)Was this helpful?:
Colin heimes said about Temples Lettings
Services : Letting( As a Tenant )Date: 22nd Feb 2018
Sammi was very professional, and helpful she went out of her way to accommodate my application as I was working in Europe at the time , the apartment was exactly what I wanted when I viewed it ,I would most certainly recommend her to others
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Temples has very attentive ...
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5 Star Review
By : 'Treasurepie'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW98
22 Feb 2018
People found this helpful1
Temples has very attentive staff. Never had any problems. They make the whole process stress free. Very friendly professional ... Read Full Review
Comments on Agent Fees
I use the fully managed service, which is the most expensive but I feel worth the money.
Comments (0)Was this helpful?:
Treasurepie said about Temples Lettings
Services : Letting( As a Owner )Date: 22nd Feb 2018
Temples has very attentive staff. Never had any problems. They make the whole process stress free. Very friendly professional service.
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Cannot fault this letting ...
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5 Star Review
Charlotte
Ben
By : 'Zoe'
Branch : Nantwich, 4 High Street
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : CW5
19 Feb 2018
People found this helpful0
Cannot fault this letting agent one bit! Great communication, very quick at getting all documentation out and explain fees and the letting process very, very well. Since moving into our property, the company have been excellent with repairs too, dealing with issues quickly and receiving helpful ... Read Full Review
Comments on Agent Fees
Very fair agency fees.
Comments (0)Cannot fault this letting agent one bit! Great communication, very quick at getting all documentation out and explain fees and the letting process very, very well.
Was this helpful?:
Zoe Conning said about Temples Lettings
Services : Letting( As a Tenant )Date: 19th Feb 2018
Cannot fault this letting agent one bit! Great communication, very quick at getting all documentation out and explain fees and the letting process very, very well.
Since moving into our property, the company have been excellent with repairs too, dealing with issues quickly and receiving helpful responses within two days max!
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Very impressed with the speed ...
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5 Star Review
David
By : 'Stuart'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW9
15 Feb 2018
People found this helpful0
Very impressed with the speed and efficiency with which David handled this matter. As a Landlord, we are always keen to minimise any disruption to our Tenant when a fault is reported. With David's help, we couldn't have got this small electrical problem fixed any quicker. Thank ... Read Full Review
Comments (0)Was this helpful?:
Stuart Wilson said about Temples Lettings
Services : Letting( As a Owner )Date: 15th Feb 2018
Very impressed with the speed and efficiency with which David handled this matter. As a Landlord, we are always keen to minimise any disruption to our Tenant when a fault is reported. With David's help, we couldn't have got this small electrical problem fixed any quicker. Thank you.
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The two main members of staff ...
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5 Star Review
David
Emma
By : 'Tim'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW10
9 Feb 2018
People found this helpful0
The two main members of staff i have dealt with at Temples (David & Emma) have always been so polite and professional. Nothing ever seems too much trouble and the job gets done straight away. Very pleased with the service I have received thank ... Read Full Review
Comments (0)Was this helpful?:
Tim Towers said about Temples Lettings
Services : Letting( As a Tenant )Date: 9th Feb 2018
The two main members of staff i have dealt with at Temples (David & Emma) have always been so polite and professional. Nothing ever seems too much trouble and the job gets done straight away. Very pleased with the service I have received thank you.
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David has been very helpful ...
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5 Star Review
David
By : 'Janette'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW8
24 Jan 2018
People found this helpful0
David has been very helpful in assisting me with queries over garden maintenance and in liaising with the Landlady to answer my questions, also in referring on an urgent (separate) repair to the relevant person. Both queries have been dealt with swiftly and courteously. Many ... Read Full Review
Comments on Agent Fees
I feel the rent is relatively fair for the area however I do feel that the charges for things such as renewing a contract where there is minimum administrative work is a little pricey. I have friends who rent via an agent and some are not charged a fee at all to renew their tenancy under exactly the same conditions.
Comments (0)David has been very helpful in assisting me with queries over garden maintenance and in liaising with the Landlady to answer my questions, also in referring on an urgent (separate) repair to the relevant person. Both queries have been dealt with swiftly and courteously.
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Janette said about Temples Lettings
Services : Letting( As a Tenant )Date: 24th Jan 2018
David has been very helpful in assisting me with queries over garden maintenance and in liaising with the Landlady to answer my questions, also in referring on an urgent (separate) repair to the relevant person. Both queries have been dealt with swiftly and courteously.
Many thanks.
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Emma has been handling my ...
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5 Star Review
Emma
Felicity
By : 'John'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Owner )
Rent PCM : £1236
Would you recommend ? : Yes
Postcode : CW8
24 Jan 2018
People found this helpful0
Emma has been handling my property management since I contracted with Temples, and always with pleasantness and efficiency, focus on detail and ensuring resolution. I always feel she has patience and supports a landlord, as we have so many ongoing matters with letting and need the back-up of ... Read Full Review
Comments on Agent Fees
Good.
Comments (0)Emma has been handling my property management since I contracted with Temples, and always with pleasantness and efficiency, focus on detail and ensuring resolution.
Was this helpful?:
John Connell said about Temples Lettings
Services : Letting( As a Owner )Date: 24th Jan 2018
Emma has been handling my property management since I contracted with Temples, and always with pleasantness and efficiency, focus on detail and ensuring resolution.
I always feel she has patience and supports a landlord, as we have so many ongoing matters with letting and need the back-up of agencies for small and large problems.
I've no doubt she'll continue with her excellent service level and remain an asset to the company.
John Connell
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I have been using Temples for ...
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5 Star Review
By : 'Palmablue'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Owner )
Rent PCM : £635
Would you recommend ? : Yes
Postcode : CW9
23 Jan 2018
People found this helpful0
I have been using Temples for over 8 years now. Although I manage my own property I always use them to find me a tenant. I have always found them to be extremely professional, courteous and prompt with any correspondence and I am always kept up to date with any developments. On this occasion Emma, ... Read Full Review
Comments on Agent Fees
In the main fair and reasonable.
Comments (0)I have been using Temples for over 8 years now. Although I manage my own property I always use them to find me a tenant.
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Palmablue said about Temples Lettings
Services : Letting( As a Owner )Date: 23rd Jan 2018
I have been using Temples for over 8 years now. Although I manage my own property I always use them to find me a tenant.
I have always found them to be extremely professional, courteous and prompt with any correspondence and I am always kept up to date with any developments.
On this occasion Emma, in the main, and Becca have been brilliant in meeting my stringent requirements although other members of the team have stepped in as necessary.
I will continue to use temples and would have no hesitation in recommending them.
Thanks once again.
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I have used Temples for 10 ...
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5 Star Review
By : 'Jo'
Branch : Chester, 68 Lower Bridge Street
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CH1
19 Jan 2018
People found this helpful0
I have used Temples for 10 yrs now so they are a trusted business to me. They provide a professional service and have often gone the extra mile to deliver great service. I wouldn't use any other letting agent in chester and would highly recommend ... Read Full Review
Comments on Agent Fees
Good value for money
Comments (0)Was this helpful?:
Jo said about Temples Lettings
Services : Letting( As a Owner )Date: 19th Jan 2018
I have used Temples for 10 yrs now so they are a trusted business to me. They provide a professional service and have often gone the extra mile to deliver great service. I wouldn't use any other letting agent in chester and would highly recommend them.
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Constantly monitoring our ...
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5 Star Review
Kevin
Simon
By : 'Michal'
Branch : Chester, 68 Lower Bridge Street
Services : Property Management
Would you recommend ? : Yes
Postcode : CH
18 Jan 2018
People found this helpful1
Constantly monitoring our account for new customers whilst maintaining a relationship with existing clients ensuring all parties are happy and legally ... Read Full Review
Comments on Agent Fees
Good and realistic
Comments (0)Was this helpful?:
Michal P said about Temples Lettings
Services : Property Management( )Date: 18th Jan 2018
Constantly monitoring our account for new customers whilst maintaining a relationship with existing clients ensuring all parties are happy and legally safe
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All positive comments. I ...
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5 Star Review
By : 'Angela'
Branch : Chester, 68 Lower Bridge Street
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : CH1
17 Jan 2018
People found this helpful1
All positive comments. I could not rent out my property without the support I get from all staff. Staff always cheerful ... Read Full Review
Comments on Agent Fees
Happy with fees
Comments (0)Was this helpful?:
Angela said about Temples Lettings
Services : Letting( As a Owner )Date: 17th Jan 2018
All positive comments. I could not rent out my property without the support I get from all staff. Staff always cheerful too.
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Always courteous and prompt ...
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5 Star Review
Simon
Kevin
By : 'Gwyn'
Branch : Chester, 68 Lower Bridge Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CH1
17 Jan 2018
People found this helpful1
Always courteous and prompt with any query. I would recommend this team to any prospective buy to let investor who are thinking of investing in the Chester and surrounding ... Read Full Review
Comments (0)Was this helpful?:
Gwyn Roberts said about Temples Lettings
Services : Letting( As a Owner )Date: 17th Jan 2018
Always courteous and prompt with any query. I would recommend this team to any prospective buy to let investor who are thinking of investing in the Chester and surrounding area.
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Temples are a fantastic ...
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5 Star Review
By : 'Breeanna'
Branch : Crewe, 135 Nantwich Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW1
16 Jan 2018
People found this helpful0
Temples are a fantastic company. From the get go they have nothing but kind and helpful. Always on hand to get things done when needed. Inspections always carried out up to date. Highly recommend to anybody looking for a ... Read Full Review
Comments (0)Was this helpful?:
Breeanna said about Temples Lettings
Services : Letting( As a Tenant )Date: 16th Jan 2018
Temples are a fantastic company. From the get go they have nothing but kind and helpful. Always on hand to get things done when needed. Inspections always carried out up to date. Highly recommend to anybody looking for a home
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Very considerate people who ...
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5 Star Review
David
Emma
By : 'David'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : CW84
2 Jan 2018
People found this helpful0
Very considerate people who respond in a timely fashion and are highly professional. We would highly recommend them to ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
David Brooks said about Temples Lettings
Services : Letting( As a Tenant )Date: 2nd Jan 2018
Very considerate people who respond in a timely fashion and are highly professional. We would highly recommend them to others.
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From our first contact with ...
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5 Star Review
Emma
David
By : 'Gil'
Branch : Northwich, Imperial Buildings, 20-22 Bull Ring, High Street
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : CW9
2 Jan 2018
People found this helpful1
From our first contact with Temples, the service has been 5 stars. We urgently needed to rent a house after selling our home in Surrey due to time constraints. Temples expedited our application keeping us fully informed at all stages and making the process go smoothly. We have been letting for ... Read Full Review
Comments on Agent Fees
The fees seemed fair for the services provided.
Comments (0)From our first contact with Temples, the service has been 5 stars. We urgently needed to rent a house after selling our home in Surrey due to time constraints. Temples expedited our application keeping us fully informed at all stages and making the process go smoothly.
Was this helpful?:
Gil Martin said about Temples Lettings
Services : Letting( As a Tenant )Date: 2nd Jan 2018
From our first contact with Temples, the service has been 5 stars. We urgently needed to rent a house after selling our home in Surrey due to time constraints. Temples expedited our application keeping us fully informed at all stages and making the process go smoothly.
We have been letting for nearly six months now and everything has gone smoothly. We had an issue with the electric shower. I contacted Temples and they arranged for an engineer to come out next day. The shower unit was replaced. The team at the Northwich office are very approachable and knowledgeable.
I would definitely recommend them to both tenants and landlords.
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1 - 20 of 245 items
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Complaints Procedure
Temples aims to provide the highest standards of service to all Landlords and Tenants, but if you believe you have a grievance, please write in the first instance to Miss Nicola Buckley (General Manager) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU. The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer, we will advise you in writing and confirm our revised response date. If you remain dissatisfied with the result of the internal investigation, please contact Mrs Natalie Williams (Director) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU who will review the complaint and a formal written outcome of the review will be sent to you within 14 days. Following the conclusion of the in-house review of the complaint, should you wish to take the matter further, you can refer the complaint to the Ombudsman Services. You are able to register your complaint online at www.ombudsman-services.org or in writing to Ombudsman Services: Property, PO Box 1021, Warrington, Cheshire WA4 9FE. If you wish to register a complaint with regard to Insurance Services provided by Temples (Nantwich) Limited, you should contact Arthur J Gallagher, Metro House, Northgate, Chichester PO19 1BE. If you cannot settle your complaint with Arthur J Gallagher, you may be entitled to refer it to The Financial Ombudsman Service.
Last updated at 7/8/2016, 8:11:27 AM by allAgents
