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Walthamstowe, London E17
2.5/5, 17 Reviews
35% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
83% letting fee satisfaction
No Description Found
Latest Reviews
Louisa McGillicuddy
Damaris Raymond
Patricia Jane Holst
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £450,000 | £450,000 |
| Lettings | 100% | 83% | £1,100 | £2,500 |
Address
Kings Group
248 Hoe Street, London, Greater London.
E17 3AX
020 8521 1122
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Kings Group Branches (View All 15)
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5 Star Review
Broklin
By : 'Very'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
9 Jun 2022
People found this helpful0
Broklin was very helpful, knowledgeable and professional. He patiently gave me the time and space to take the property in - including taking photos and video. He has a positive, proactive approach and his input really helped me make the right decision. Thanks... Read Full Review
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Very pleased! said about Kings Group
Services : Sales( As a Buyer )Date: 8th Jun 2022
Broklin was very helpful, knowledgeable and professional. He patiently gave me the time and space to take the property in - including taking photos and video. He has a positive, proactive approach and his input really helped me make the right decision. Thanks Broklin!
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I received great support from ...
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5 Star Review
Lauren
By : 'Louisa'
Services : Sales( As a Buyer )
Sold price : £450000
Would you recommend ? : Yes
Postcode : E17
12 Apr 2021
People found this helpful0
I received great support from Lauren Scripps on my purchase, she was always available for queries and quick to respond, and very communicative with the seller and her solicitors on any questions we had. Thank you for making the process as smooth as possible during a... Read Full Review
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Louisa McGillicuddy said about Kings Group
Services : Sales( As a Buyer )Date: 11th Apr 2021
I received great support from Lauren Scripps on my purchase, she was always available for queries and quick to respond, and very communicative with the seller and her solicitors on any questions we had. Thank you for making the process as smooth as possible during a pandemic!
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5 Star Review
Gabriel
By : 'Damaris'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E17
12 Apr 2021
People found this helpful0
Gabriel is very professional, communicative, helpful and proactive. He let out my property in less than a week and found the type of tenants I was looking for. I will use King's Group again in the future. Thank you... Read Full Review
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Damaris Raymond said about Kings Group
Services : Letting( As a Owner )Date: 11th Apr 2021
Gabriel is very professional, communicative, helpful and proactive. He let out my property in less than a week and found the type of tenants I was looking for. I will use King's Group again in the future. Thank you Gabriel
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Lee in Lettings has been ...
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5 Star Review
Zaman
By : 'Patricia'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : E13
10 Sept 2019
People found this helpful0
Lee in Lettings has been absolutely brilliant in helping us find two sets of tenants for us, in two separate properties. He arranged a mountain of viewings, and kept us updated along the way. Always happy to help, answer questions and with through challenges. Thank you Lee (and Zaman) for going... Read Full Review
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Patricia Jane Holst said about Kings Group
Services : Letting( As a Owner )Date: 9th Sep 2019
Lee in Lettings has been absolutely brilliant in helping us find two sets of tenants for us, in two separate properties. He arranged a mountain of viewings, and kept us updated along the way. Always happy to help, answer questions and with through challenges. Thank you Lee (and Zaman) for going above and beyond in our quest of finding new tenants. I'd highly recommend.
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Kept ...
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4 Star Review
Luke
By : 'Sylvia'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E17
10 Jun 2019
People found this helpful0
Luke handled the re-letting of my property. I was kept informed at all times. He was polite and courteous whenever I spoke with... Read Full Review
Comments on Agent Fees
My property has been with Kings for years. I understand that the letting fees is 12% which would appear to be reasonable. I have previously asked years ago if the letting fees could be taken from the rent on a monthly basis, rather than all at once?
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Sylvia said about Kings Group
Services : Letting( As a Owner )Date: 9th Jun 2019
Luke handled the re-letting of my property. I was kept informed at all times. He was polite and courteous whenever I spoke with him.
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5 Star Review
Scott
By : 'Jenifer'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : E15
27 Jun 2018
People found this helpful0
Kings are very polite and helpful. a great agency. Scott Aiken helped me with my property search and was very professional and helpful. I would definitely recommend Scott to friends and... Read Full Review
Comments (0)Kings are very polite and helpful. a great agency.
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Jenifer said about Kings Group
Services : Sales( As a Vendor )Date: 26th Jun 2018
Kings are very polite and helpful. a great agency.
Scott Aiken helped me with my property search and was very professional and helpful.
I would definitely recommend Scott to friends and family.
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One star because no stars is ...
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1 Star Review
By : 'Unhappy'
Services : Property Management
Would you recommend ? : No
Postcode : E17
17 Aug 2016
People found this helpful20
One star because no stars is not an option. Absolutely, unbelievably, the worst and most farcically incompetent agent I've ever had the misfortune of dealing with in almost a decade of renting. My partner and I have lived in a property managed by Kings in Walthamstow for nearly two... Read Full Review
What agent could do to change your mind?
Incredibly expensive considering the unbelievably poor service. Add in the fact that they charged us to provide a reference to our new landlord - apparently this is the industry standard, but pretty unreasonable.
Comments on Agent Fees
Incredibly expensive considering the unbelievably poor service. Add in the fact that they charged us to provide a reference to our new landlord - apparently this is the industry standard, but pretty unreasonable.
Comments (0)One star because no stars is not an option. Absolutely, unbelievably, the worst and most farcically incompetent agent I've ever had the misfortune of dealing with in almost a decade of renting. My partner and I have lived in a property managed by Kings in Walthamstow for nearly two years.
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Unhappy Tenant said about Kings Group
Services : Property Management( )Date: 16th Aug 2016
One star because no stars is not an option. Absolutely, unbelievably, the worst and most farcically incompetent agent I've ever had the misfortune of dealing with in almost a decade of renting. My partner and I have lived in a property managed by Kings in Walthamstow for nearly two years.
First the contract, until pointed out by us, was set to begin on the 31st of September - a date which doesn't exist. This might sound minor, but this is a legal document. Then (after correcting the date) the agent seemed surprised that my partner and I actually wished to read the contract before signing it (again, legal document!) and attempted to hurry us. It should have been a warning sign, really.
Then we moved in. Someone had changed the locks the day before, but not bothered to check that the new lock was aligned properly from the inside, meaning that the first time we locked the door from the inside (which they implied we should not have done, but we had opted to do since a: the outside door was broken meaning anyone could wander into the downstairs hallway - a fact that was hidden from us when we initially viewed the property and b: the inner door was flimsy and not particularly secure looking, potentially easily kicked down with just the flimsy Yale lock in place if someone decided to break in), we ended up trapped inside our first-floor flat.
When we eventually managed to get through to someone from the repairs department the woman I initially spoke to told me I'd have to wait for a repair until the landlord returned from his holiday(!), after I'd told her that we were trapped in a first-floor flat. Only after I asked whether she was suggesting we jump out of the window did she agree to send someone round to fix the lock. An apology would have been nice, perhaps an explanation of how such an oversight occurred, but we heard nothing more from them. After several unanswered emails and phone calls where I was told that someone would get back to me (mysteriously never happened), my partner and I went into the branch to speak to someone in person. Instead of apologising, this person laughed at us as if it were somehow funny that their incompetence had left us each missing half a day of work with no notice whilst trapped in a first-floor flat (with what turned out to be a gas leak). We did not ever receive an apology or an acknowledgement of fault.
At the time, there was also a fairly serious gas leak under the cooker (in the words of the engineer from the national grid That's dangerous, it's been fitted in a really strange manner, it has to go now) that Kings took almost a month to fix after we'd had the national grid come out to cut us off. So that's a month with no heating or hot water, no hobs, but still full rent, of course.
Then we have the quarterly (I say quarterly because sometimes they don't come round for half a year, and on one occasion decided to do it twice in two months) inspection process. Kings send a letter, on one occasion with less than two days notice, informing us that they are coming round for an inspection (presumably to make sure we're not up to anything naughty in the flat - something I've never experienced elsewhere including in many years of renting student accommodation, but it's always nice to be treated like a disobedient child) and if we can't be there, in the middle of the day, with next to no notice, that we will be billed �50. They don't attempt to arrange a mutually convenient time, they never ask when we are available, they just inform us that they are coming and that we will be fined if we cannot be there. For the most recent inspection date, Kings called to cancel at 5PM the day before, after I had already arranged to work from home, at great inconvenience. When asked if the �50 bill applied the other way around we, surprise surprise, got laughed at.
The latest issue began about a month ago. My partner was called in mid July and informed that we are in rental arrears totalling one month's rent. This was not the case, and he forwarded them bank statements as proof. Although he asked for confirmation that the matter had been dealt with, this was never received but the fact that we heard no more about it led us to, perhaps naively, assume that the matter had been dealt with. Wrong.
Yesterday morning my partner received two missed calls from Kings whilst he was in a meeting. He informed me and I called them back during my lunch break. I was told that we are in rental arrears totalling one month's rent. I painstakingly sat going through my bank statements with someone from accounts, reading him every date of every payment (we pay by standing order on the same day of every month) until he realised that we could not possibly be in rental arrears - what had happened was somebody on their end had, for some unknown reason, invoiced us for September's rent a month and a half early, so our account appeared in one month's arrears. It took a month and both my partner and myself spending a huge amount of our own time on the phone to Kings, for anyone in their accounts department to realise what seems like a pretty ridiculous error. The person I spoke to assured me it would be rectified but admitted that he did not know how to rectify it himself, so I'm not massively hopeful that I won't have to deal with this again in the coming weeks. Obviously our greatest fear now is that they will pass our details to a debt collection agency and our credit rating will suffer because of their mistake.
Additionally, the first person I spoke to on the phone yesterday initially mistook me for the landlord. Before realising that I was the tenant, she told me that my partner and I were unreliable, did not answer phone calls and ignored communication. This is not only incredibly insulting, it is also patently untrue. It is our emails to Kings which are unanswered, our phone calls which are unreturned. On the day in question, I was calling back in response to two missed calls made in the same morning during working hours. Clearly, if your tenants work full time, they may not always be able to instantly drop everything to spend the best part of an hour on the phone fixing what was a mistake on the part of Kings. As always, one of us called back as soon as we were available to do so, and it's bordering on slander to suggest, to our landlord no less, that we had been ignoring communication.
I have now been assured over the phone that the accounts issue will be dealt with but I have asked for written confirmation that this is the case, as well as a written acknowledgement that any fault was on the part of Kings to be sent to both myself and the landlord. I have also requested details of their official complaints procedure. Unsurprisingly, this has been met with silence and I will be contacting the regulatory authority used by Kings (ARLA - http://www.arla.co.uk/ ) to investigate escalating the issue. I'm beginning to suspect that their reluctance to email me is because they'd rather I didn't have paper evidence of their incompetence. We're set to move out in a few weeks (thank God) although I foresee us having a very difficult time getting our deposit back, based on the agency's behaviour so far.
I couldn't recommend strongly enough that if you are considering renting a property managed by this agency, don't. My partner and I have done everything right. We have paid our rent on time every month, kept the flat spotlessly clean and in good condition, and not caused any problems for the agency whatsoever but we have had nothing but problems since we handed over the deposit and have been treated like something scraped off somebody's shoe. This company should not be trading.
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1 Star Review
By : 'Michael'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : E17
1 Dec 2015
People found this helpful6
I am both a tenant and a Landlord, I use a different agent for renting out my property, Kings Group are shockingly bad. The Landlord contacted us recently they charged her £100 to change 3 batteries in the smoke alarms... A job I did as the tenant. The landlord paid them to change faulty door ... Read Full Review
What agent could do to change your mind?
Train their staff in customer service would be a start
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Michael said about Kings Group
Services : Letting( As a Tenant )Date: 1st Dec 2015
I am both a tenant and a Landlord, I use a different agent for renting out my property, Kings Group are shockingly bad. The Landlord contacted us recently they charged her £100 to change 3 batteries in the smoke alarms... A job I did as the tenant. The landlord paid them to change faulty door handles, they gladly took the money without touching the doors which resulted in my 4 year old trapped in his room. And when the boiler broke on a Saturday afternoon they were quite happy to leave me with a 4 year old and 14 week old until Monday dispite the freezing temperatures outside, the response was simply "if you owned the place, you'd have to sort it out". They agreed for me to get the repair done and deduct it from the rent, they're now refused to accept the invoice as accurate and what me to pay for the repair. They are vultures.. Steer clear if you're a landlord or tenant
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Agents left the door to my ...
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1 Star Review
By : 'Please'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : E17
26 Jun 2015
People found this helpful7
Agents left the door to my property wide open after going in with kings. No apology was given. There was also a fire cause by faulty electrics which resulted in a young woman experiencing a serious burn. Several emails and phone calls about the incident were ignored. No recognition of the problem... Read Full Review
What agent could do to change your mind?
Terrible.
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Please don't use them! said about Kings Group
Services : Letting( As a Tenant )Date: 25th Jun 2015
Agents left the door to my property wide open after going in with kings. No apology was given. There was also a fire cause by faulty electrics which resulted in a young woman experiencing a serious burn. Several emails and phone calls about the incident were ignored. No recognition of the problem or an apology was given. Similarly, the lease was breached on their end from day one. If they say they will fix things before more in, it's a lie, even when it's in the tendency agreement. Furthermore, they once put the house up for sale for a month without the landlord knowing or wanting this!
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Unprofessional throughout, ...
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1 Star Review
By : 'CrD'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : E17
22 Aug 2014
People found this helpful2
Unprofessional throughout, Terrible service, No communication whatsoever I rented with them for precisely a year, and had various faults throughout. They never returned calls or emails. Getting through to a relevant person was time consuming and difficult (constant waiting times, always... Read Full Review
Comments (0)Unprofessional throughout, Terrible service, No communication whatsoever
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CrD said about Kings Group
Services : Letting( As a Tenant )Date: 21st Aug 2014
Unprofessional throughout, Terrible service, No communication whatsoever
I rented with them for precisely a year, and had various faults throughout. They never returned calls or emails. Getting through to a relevant person was time consuming and difficult (constant waiting times, always "with a client" etc.)
Fortunately our Landlord was very nice (and, from his statements had a very similar experience with them in this regard) and we got things sorted through him. Nevertheless, the managing agent should be the one taking care of these things.
When we initially agreed the rent, negotiations took weeks because they were waiting for the landlord to reply. Of course we were never informed of them waiting, and simply left in the dark. When talking to the landlord, he confirmed they never contacted HIM and he constantly needed to chase them - just like us. So clearly kings was the cause for the delay.
To top it all off I am now waiting for over 3 weeks to get overpaid rent and my deposit back. Again the landlord has given the green light to everything, its Kings that are the choke point.
Also, monitoring their offers online, they seem to be charging a good 10% or more above market prices throughout. They overpriced our place ridiculously and ended up needing over 20 viewings (We stopped counting, and these are just the ones we know off) to find someone that agreed to take the place after us.
overall I would strongly suggest to avoid them. Im still renting in the area and had dealings with a number of other estate agents on Hoe street Walthamstow, and every single one was vastly superior to Kings in every aspect. - AVOID AT ALL COSTS
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I honestly can't believe what ...
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1 Star Review
By : 'Tom'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E17
3 Jul 2014
People found this helpful5
I honestly can't believe what has just happened to me or why Kings Group thought that this stunt would either a) work or b) ever make me want to do business with them. They have a bogus property advertised on their website and also on Zoopla and Right Move. The listing has a picture of the... Read Full Review
Comments (0)I honestly can't believe what has just happened to me or why Kings Group thought that this stunt would either a) work or b) ever make me want to do business with them.
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Tom said about Kings Group
Services : Sales( Prospective Vendor/Buyer )Date: 2nd Jul 2014
I honestly can't believe what has just happened to me or why Kings Group thought that this stunt would either a) work or b) ever make me want to do business with them.
They have a bogus property advertised on their website and also on Zoopla and Right Move. The listing has a picture of the exterior of a nice looking end terrace house on Belgrave Road, E17. I had asked to see more photos but none were available. I was surprised to see a property of this quality on without an open day and thought it was too good to be true. Shahad told me that an open day for this property was planned for the coming Saturday so this was a chance to "get in there quick" before anyone else.
On Zoopla and their website, it has a brief description underneath it and states that the property benefits from "a 50ft garden and no onward chain". Off I went for a viewing, a 1hr round trip. Waiting outside the house in the photo were two agents from Kings Group, Shahad (who I had spoken to on the phone several times) and another guy, who did all the talking.
On arrival they quickly walked me ten doors down to the other side of the road and we were stood outside another property, completely hideous and not the one advertised at all. I was instantly fuming and they said "oh sorry, that was the wrong picture" and "while you are here you might as well see this one" and so I asked if this had a 50ft garden? Is this an end terrace?
Once inside it was disgusting. A terraced house and former drug den by the look of things, outside there was a small concrete garden and the whole place was in a terrible state of repair.
I have no idea what Kings Group thought they would gain from this exercise but I asked them to remove me from their listings. Having read these reviews on my return there is no way I am doing business with them. Outrageous.
I phoned again on my return, the property listing is still online (as it has been for weeks) and they are clearly using this ruse to get people to see houses that they want to sell. Perhaps they think their silver tongues will persuade you.
Honestly, had I seen the actual property I saw listed with pictures at a fair price I may have gone to see it. Why is it only estate agents that think deceit is good business practise?
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Avoid at all costs.. They did ...
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1 Star Review
By : 'Anna'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E17
3 Mar 2014
People found this helpful4
Avoid at all costs.. They did not respond to my offer for a week, implying it wasnt high enough but not in so many words which made us feel like we needed to up it. We then had our offer "accepted" and I was invited into the office to discuss details. I was greeted by aggressive and... Read Full Review
What agent could do to change your mind?
Aggressive Manipulative Poor communication Broke code of ethics for estate agents Just awful. The type of company that gets all estate agents a bad name
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Anna said about Kings Group
Services : Sales( Prospective Vendor/Buyer )Date: 3rd Mar 2014
Avoid at all costs.. They did not respond to my offer for a week, implying it wasnt high enough but not in so many words which made us feel like we needed to up it. We then had our offer "accepted" and I was invited into the office to discuss details. I was greeted by aggressive and manipulative Man "if you don't buy our mortgage we won't put your offer forwards." which is what happened. I don't even bother looking at properties though kings now. Total waste of time. Horrible experience.
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Kings lettings/ kings group ...
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1 Star Review
By : 'peter'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E17
21 Feb 2014
People found this helpful3
Kings lettings/ kings group is very terrible letting agent, poor service overall. I've being used at least 10 agents, but kings is the worst. At first place, when we enter our property, we find it's not cleared, the agent told us we don't need to clear it when we move out as well. But we did ... Read Full Review
What agent could do to change your mind?
I won\'t use them any more
Comments (0)Kings lettings/ kings group is very terrible letting agent, poor service overall.
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peter said about Kings Group
Services : Letting( As a Tenant )Date: 21st Feb 2014
Kings lettings/ kings group is very terrible letting agent, poor service overall.
I've being used at least 10 agents, but kings is the worst.
At first place, when we enter our property, we find it's not cleared, the agent told us we don't need to clear it when we move out as well. But we did hire a professional clean, they still deduct us 400 pounds for clean from our deposit. And threatening us it might take much longer and may lead to more deduct if we go complain to DSP.
IT TAKE HALF YEAR TO GET OUR DEPOSIT BACK after we threatening to went for legal solution!
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I tried to put an offer on a ...
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1 Star Review
By : 'Disappointed&angry'
Services : Other
Would you recommend ? : No
Postcode : E17
11 Feb 2014
People found this helpful4
I tried to put an offer on a flat which I absolutely fell in live with. Kings Group got me in to "discuss my finance" which really meant they were trying to get me to move mortgage brokers. They wanted it done all in house and even admitted to pushing this to the vendor, making it clear... Read Full Review
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Disappointed&angry said about Kings Group
Services : Other( )Date: 11th Feb 2014
I tried to put an offer on a flat which I absolutely fell in live with. Kings Group got me in to "discuss my finance" which really meant they were trying to get me to move mortgage brokers. They wanted it done all in house and even admitted to pushing this to the vendor, making it clear that it would affect my position in putting an offer on the flat. At every opportunity they gave it the hard sell and lied to my face. They were useless at keeping me informed on what was going on and I would highly recommend NOT USING THIS AGENTS. Absolute jokers.
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NEVER go to kings group as ...
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1 Star Review
By : 'gabriel'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E17
3 Feb 2013
People found this helpful8
NEVER go to kings group as they are only there to make money. i am agree companies run business to make money which is most important part of any business. But there are some business ethics aswell. kings group failed to even follow one busines ethic. i make them offer for a property but the... Read Full Review
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gabriel victor said about Kings Group
Services : Letting( As a Tenant )Date: 3rd Feb 2013
NEVER go to kings group as they are only there to make money. i am agree companies run business to make money which is most important part of any business. But there are some business ethics aswell. kings group failed to even follow one busines ethic. i make them offer for a property but the landlord did not accept it so i said let me think about it and i call you back. later i decided to take that property on the price they offered but when i phoned them back they increased the amount of the offer knowing that this person really needs the property and they can make some money out of it. i beg you guys there are so many good agent please do not go to them. thank you
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The estate agent was late ( I ...
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1 Star Review
By : 'Frustrated&'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E17
13 Dec 2012
People found this helpful4
The estate agent was late ( I know the names but not ready to name and shame them yet) -the agents only arrive after you have arrived at the address and then have to call ask where the agent is-then have to wait another 10 -15 mins for them to arrive... The agent (seemed like a nice guy) said that... Read Full Review
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Frustrated& disapointed said about Kings Group
Services : Sales( Prospective Vendor/Buyer )Date: 13th Dec 2012
The estate agent was late ( I know the names but not ready to name and shame them yet) -the agents only arrive after you have arrived at the address and then have to call ask where the agent is-then have to wait another 10 -15 mins for them to arrive... The agent (seemed like a nice guy) said that his colleague had put a offer forward on the house we were viewing and let us know the amount he offered (!).The owner was in the property when we were viewing and said how much they were willing to accept as she was just wanted to sell the house! (we liked it and matched it as it was slightly more than the agent's colleague had offered -it was a very strange senario). We put in the offer verbly to the agent on the telephone later that day -this was a saturday. It is wednesday now and I have not had any contact from the estate agents despite leaving messages for him to call us. I find out this morning that the colleague who made the offer for the house was the agent's manager. How's that for a conflict of interest? Is this legal??
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I have been scouting in the ...
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4 Star Review
By : 'SUSANBRENT'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
8 Jul 2011
People found this helpful0
I have been scouting in the area for a potential agent to rent my property in Walthamstow, I have never rented before however I have my choice of agents in Walthamstow as their are so many. I had invited a few round to my house last week and ONE and ONLY one agent turned up on time which was KINGS, ... Read Full Review
Comments (0)I have been scouting in the area for a potential agent to rent my property in Walthamstow, I have never rented before however I have my choice of agents in Walthamstow as their are so many. I had invited a few round to my house last week and ONE and ONLY one agent turned up on time which was KINGS, they confirmed our appointment in the morning and then turned up on time which non of the others done!!
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SUSANBRENT said about Kings Group
Services : Sales( As a Vendor )Date: 8th Jul 2011
I have been scouting in the area for a potential agent to rent my property in Walthamstow, I have never rented before however I have my choice of agents in Walthamstow as their are so many. I had invited a few round to my house last week and ONE and ONLY one agent turned up on time which was KINGS, they confirmed our appointment in the morning and then turned up on time which non of the others done!!
The lady that came was very impressive and knew her stuff, she talked to me and understood my situation rather then trying to sell me everything all at once. she brought me a list of other properties in the area which kings had rented which was nice I felt at ease with her and that I could trust her with my house. She told me how much I could get for my house which was a lot more realistic then some of the other agents who told me a lot more!!
I haven't as yet put my house on the market as it is not available but I will be definitely going back there to hand them over my keys! Great agent!!!
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
