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Bolton, BL1
1.4/5, 11 Reviews
9% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
0% letting fee satisfaction
No Description Found
Latest Reviews
Hasan Syed Aftab
Angry from Bolton
NATNAEL B BEKELE
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £65,000 | £65,000 |
| Lettings | 0% | 0% | £400 | £650 |
Address
Farrell Heyworth
32-34 Churchgate, Bolton, Lancashire
BL1 1HL
01204 399388
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Farrell Heyworth Branches (View All 24)
Unprofessional incompetent ...
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1 Star Review
By : 'Hasan'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : BL1
31 Oct 2019
People found this helpful3
Unprofessional incompetent and dishonest Group of clowns The worst agency you can expect in north west Avoid this company to live a stress free... Read Full Review
Comments (0)
Unprofessional incompetent and dishonest
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Hasan Syed Aftab said about Farrell Heyworth
Services : Letting( As a Owner )Date: 31st Oct 2019
Unprofessional incompetent and dishonest
Group of clowns
The worst agency you can expect in north west
Avoid this company to live a stress free life
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Beware!! ...
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1 Star Review
By : 'Khan'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : BL5
2 Aug 2018
People found this helpful6
The worst agency to deal with as tenants. Wouldn't even want to give 1 star. While in the property, everytime a problem was reported you have to chase up with them yourselves. Now that we no longer are their tenants we have to chase them for our deposit?! And they come up with a whole list of... Read Full Review
Comments (0)The worst agency to deal with as tenants. Wouldn't even want to give 1 star.
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Khan said about Farrell Heyworth
Services : Letting( As a Tenant )Date: 1st Aug 2018
The worst agency to deal with as tenants. Wouldn't even want to give 1 star.
While in the property, everytime a problem was reported you have to chase up with them yourselves. Now that we no longer are their tenants we have to chase them for our deposit?! And they come up with a whole list of made up problems just so the deposit goes in the landlords favour.
This agency works ONLY in favour of the landlord.
Absolute dodgers..
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Completely unprofessional ...
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1 Star Review
By : 'YB'
Services : Other
Would you recommend ? : No
Postcode : BL3
11 May 2018
People found this helpful4
I spoke to them on a Monday to arrange a viewing for a property with their board on it. I was told the paperwork isn't complete for the listing. Once it's listed the property will go online. The property went online on a Friday. When I rang again to arrange viewing a female member told me ... Read Full Review
Comments (1)Was this helpful?:
YB said about Farrell Heyworth
Services : Other( )Date: 10th May 2018
I spoke to them on a Monday to arrange a viewing for a property with their board on it. I was told the paperwork isn't complete for the listing. Once it's listed the property will go online. The property went online on a Friday. When I rang again to arrange viewing a female member told me the property had been viewed 11 times already on the Wednesday and offers have been made. The liars now claim I wanted to view a property under offer when all I wanted to do was view a property but was messed around. I am still waiting for a response a week later as they were making enquiries with the sales team regarding the situation.
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By : The Farrell Heyworth Team
15 May 2018Dear Mr B, I believe you were interested in purchasing a property which is already under agreement. I understand this can be frustrating but we would be delighted to hep you to find another property...
Stevie and the team were ...
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5 Star Review
By : 'Thank'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BL2
8 Dec 2017
People found this helpful4
Stevie and the team were awesome. I completed with my house in Bolton very quickly!! They were lovely to work with and already looking for another through... Read Full Review
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Thank you said about Farrell Heyworth
Services : Sales( As a Buyer )Date: 8th Dec 2017
Stevie and the team were awesome. I completed with my house in Bolton very quickly!! They were lovely to work with and already looking for another through them.
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Avoid this estate agent at ...
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1 Star Review
By : 'Angry'
Services : Other
Would you recommend ? : No
Postcode : BL1
6 Oct 2017
People found this helpful5
Avoid this estate agent at all costs!!! quick enough to take your custom but they are all full of hot air... They said I would sell my property in 8 weeks, that was the valuation Manager Stephen Ward. I would have 10 viewings a week, I was told by Gina from the Bolton branch. This did not happen,... Read Full Review
Comments on Agent Fees
Very bad fees expensive I am very glad I terminated my contract I am now going with another estate agent. The fees are day light robbery for the service they provide.
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Angry from Bolton said about Farrell Heyworth
Services : Other( )Date: 5th Oct 2017
Avoid this estate agent at all costs!!! quick enough to take your custom but they are all full of hot air... They said I would sell my property in 8 weeks, that was the valuation Manager Stephen Ward. I would have 10 viewings a week, I was told by Gina from the Bolton branch. This did not happen, I had a 8 week rolling contract with Farrell Heyworth they tried telling me I did not when I had the contract printed out in black & white. I terminated the contract after 6 weeks. Do not use this estate agents all staff full of hot air and promises that they can't keep. AVOID AT ALL COSTS!!!!
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By : Laura Gittins
9 Oct 2017Dear Sir/Madam, I'm sorry you were disappointed with the service you received during the time we marketed your property. At Farrell Heyworth we take all feedback from our clients very seriously. I ...
What a terrible agent and ...
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1 Star Review
By : 'NATNAEL'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : PR60
28 May 2017
People found this helpful3
What a terrible agent and landlord! On several occasions I have been left with no hot water and heater - worse being over one week, from Easter Friday, with the same issues reported prior. Neither the agent nor the landlords would compensate me for the failure especially because it happened... Read Full Review
Comments on Agent Fees
Unfair. Bad!
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NATNAEL B BEKELE said about Farrell Heyworth
Services : Letting( As a Tenant )Date: 27th May 2017
What a terrible agent and landlord! On several occasions I have been left with no hot water and heater - worse being over one week, from Easter Friday, with the same issues reported prior. Neither the agent nor the landlords would compensate me for the failure especially because it happened during, after and at Easter! Third issue reported, boiler unit box is unlike anything I have ever seen , and nearly fell on me due to screw left loos for access, and after explaining needs fixing back, I was sent the polite and disbelieve email of my word against the rubbish constructors they use - thanks Natalie, I have now got this big box unit using most of the small kitcken space! Insulation awful, no vents in toilets and most importantly unreliable estate agent that aims to please the landlords and their own reduced call out expenses! I am a professional tenant and paid my rent on time but extremely disgusted, especially for Easter incident! All good words until tenants move in! 22 Croft road Chorley, and Farrell Heyworth never again for anything!
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They are very nice to until ...
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1 Star Review
By : 'Ijuatwanttosellmyhouse'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : M46
19 Apr 2017
People found this helpful3
They are very nice to until you sign that contract (in which they do not explain) and then the communication is terrible. When I asked if my house had any interest they replied with 'I don't know I've not checked me emails all day'. I want out of my contract and they are all ignoring me.... Read Full Review
Comments on Agent Fees
Over priced.
Comments (4)They are very nice to until you sign that contract (in which they do not explain) and then the communication is terrible.
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Ijuatwanttosellmyhouse said about Farrell Heyworth
Services : Sales( As a Vendor )Date: 18th Apr 2017
They are very nice to until you sign that contract (in which they do not explain) and then the communication is terrible.
When I asked if my house had any interest they replied with 'I don't know I've not checked me emails all day'.
I want out of my contract and they are all ignoring me. They move all your stuff to take pictures and don't put it back, it was a rushed job. The listing on rightmove was wrong and it failed to appear on zoopla.
I've tried countless times to communicate with them, head office and the manger and they ignore my calls, texts and emails.
2 weeks later and no one will answer my questions regarding my contact. Absolutely terrible and very unprofessional.
I want to move forward with an agent I have confidence and trust in and I can't because of Farrel Heyworth.
I would advise anyone who are thinking of going with them not too.
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By : Laura Gittins - Marketing Manager||FarrellHeyworth
21 Apr 2017Thank you for taking the time to comment about the service you feel you received by our Bolton branch. Despite the fact that no name or address is referred to in this review we believe we are able to ...
We recently had to sell my ...
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1 Star Review
By : 'no-pushover'
Services : Sales( As a Vendor )
Sold price : £65000
Would you recommend ? : No
Postcode : BL2
21 Aug 2016
People found this helpful3
We recently had to sell my mother's house to pay for her care home fees. The manager from Farrell and Heyworth was friendly when I met him at the property, unfortunately this was the only company my sister had contacted to sell our mother's house.I had done everything myself and this was the only... Read Full Review
What agent could do to change your mind?
Ridiculous....£1800.00
Comments on Agent Fees
Ridiculous....£1800.00
Comments (1)We recently had to sell my mother's house to pay for her care home fees. The manager from Farrell and Heyworth was friendly when I met him at the property, unfortunately this was the only company my sister had contacted to sell our mother's house.I had done everything myself and this was the only thing my sister was arranging. I wanted to choose the best of 3 agents like I have done in the past selling my own properties... big mistake I didn't this time. The manager advised me he knew buyers who would purchase the house straight away if I wanted to make a quick sale and also stated the house was worth 'around �50,000.00'. I (and everyone else) were all very shocked at the very low value the house had been valued at. A large three bed semi, immaculate rear garden not overlooked. Yes it is on a main road with a small front garden and is an ex council house, but it just needed decorating, a perfect family home. The offers poured in immediately and constantly from people desperate to buy this bargain for �50,000.00. I received many calls from the estate agent with the low offers. I quickly realised the house had been hugely under valued. I told the agent I wanted to wait until we had the highest offer, I didn't want to just sell when we all knew it was worth a lot more.At the end of the day, mother had to sell the house to pay for her care. I also got the impression the agent was getting very tired of showing potential buyers around the property...this was done in group viewings which wasnt a problem but the fact they had undervalued it they had lots of viewings. They hadn't even advertised the house on line or in their branch window. Weeks later, I asked (again) why they still had not advertised the property online with Rightmove etc. I also still hadn't received any literature showing the advert for the house. I was blatantly lied to when I asked if the property was advertised in their branch window, they told me it was but they were unaware I walk past their branch twice a day as I go to work (so I knew for a fact it was not in their window, they lied to me). By the end of that day when they realised I had 'caught them out', they finally had the literature ready for me containing the photos/advert of the house, and the advert was finally in their branch window.
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no-pushover said about Farrell Heyworth
Services : Sales( As a Vendor )Date: 20th Aug 2016
We recently had to sell my mother's house to pay for her care home fees. The manager from Farrell and Heyworth was friendly when I met him at the property, unfortunately this was the only company my sister had contacted to sell our mother's house.I had done everything myself and this was the only thing my sister was arranging. I wanted to choose the best of 3 agents like I have done in the past selling my own properties... big mistake I didn't this time. The manager advised me he knew buyers who would purchase the house straight away if I wanted to make a quick sale and also stated the house was worth 'around �50,000.00'. I (and everyone else) were all very shocked at the very low value the house had been valued at. A large three bed semi, immaculate rear garden not overlooked. Yes it is on a main road with a small front garden and is an ex council house, but it just needed decorating, a perfect family home. The offers poured in immediately and constantly from people desperate to buy this bargain for �50,000.00. I received many calls from the estate agent with the low offers. I quickly realised the house had been hugely under valued. I told the agent I wanted to wait until we had the highest offer, I didn't want to just sell when we all knew it was worth a lot more.At the end of the day, mother had to sell the house to pay for her care. I also got the impression the agent was getting very tired of showing potential buyers around the property...this was done in group viewings which wasnt a problem but the fact they had undervalued it they had lots of viewings. They hadn't even advertised the house on line or in their branch window. Weeks later, I asked (again) why they still had not advertised the property online with Rightmove etc. I also still hadn't received any literature showing the advert for the house. I was blatantly lied to when I asked if the property was advertised in their branch window, they told me it was but they were unaware I walk past their branch twice a day as I go to work (so I knew for a fact it was not in their window, they lied to me). By the end of that day when they realised I had 'caught them out', they finally had the literature ready for me containing the photos/advert of the house, and the advert was finally in their branch window.
In the end, I told them I was not going to settle for less than �60,000.00, and guess what? the house sold for �65,000.00.
I was made to feel like a total 'thorn in their side' by the end of the sale.
I rang the branch to ask when the buyer wanted to complete, the member of staff didn't even realise we were ready to exchange contracts and all paperwork had been signed at our solicitors to complete.
And the final insult, I have not even had a 'thank you for your custom' for the �1800.00 they have received.
This is the worst experience I have every had when dealing with and 'estate agent'.
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By : Martin Galbraith
2 Sept 2016Whilst we are disappointed you have been unhappy with the service you received from our branch we are very pleased to have sold your property in what we consider to be a timely and successful manner. ...
Please avoid this estate ...
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1 Star Review
Paul
Sam
By : 'Miss'
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : No
Postcode : BL5
20 Jan 2015
People found this helpful2
Please avoid this estate agent at all costs. I was disappointed to see "terrible" was the worst word I could use to describe them. Do not be fooled (as we were) by Martin who comes out to value your property, it'll be the first and last time you have contact with him and his... Read Full Review
What agent could do to change your mind?
Employ staff who know their job
Comments (0)Please avoid this estate agent at all costs. I was disappointed to see "terrible" was the worst word I could use to describe them.
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Miss T said about Farrell Heyworth
Services : Letting( As a Owner )Date: 20th Jan 2015
Please avoid this estate agent at all costs. I was disappointed to see "terrible" was the worst word I could use to describe them.
Do not be fooled (as we were) by Martin who comes out to value your property, it'll be the first and last time you have contact with him and his staff.
I think they had no interest in our property as it was only a two bed terrace and therefore of little financial gain to them. The entire team are incompetent, most of the time I advised them of the course of action to take as they messed up so many times I've lost count. Failed to do correct check in and outs costing us hundreds of pounds to correct. Our tenants refused viewings and disappeared for 5 weeks, Farrell Heyworth did nothing. They were rude over the phone, lied numerous times to save their own skin. They advised our tenants they could paint our home BLUE and then denied it to us. Our house was on the market with them for 6 MONTHS and we didn't even know! Not one email or phone call and clearly not one viewing!
You've been warned. Read the other reviews, I wish I had!!!
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We used the Bolton branch to ...
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1 Star Review
Paul
By : 'suzanne'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BL4
16 Jul 2013
People found this helpful5
We used the Bolton branch to fully manage our property when we moved out of the area.we moved out in February 2011 and a tenant moved in to the house in June.the property was in a clean state when we left as I am very particular when it comes to cleanliness.throughout the tenancy we did everything... Read Full Review
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suzanne said about Farrell Heyworth
Services : Letting( As a Owner )Date: 16th Jul 2013
We used the Bolton branch to fully manage our property when we moved out of the area.we moved out in February 2011 and a tenant moved in to the house in June.the property was in a clean state when we left as I am very particular when it comes to cleanliness.throughout the tenancy we did everything that the tenants requested,even agreed to them having dogs and redecorating certain rooms.we moved back into the house on 20 April and the tenants had moved out 2 days before.on a couple of occasions during the tenancy we had to fix things for the tenants and we noticed the cleanliness in certain areas,ie shower full of mould and absolutely filthy,dogs mess on the carpets.we informed the agents of this and he advised he would speak to the tenants.anyway,other things happened during the tenancy and basically they were ok tenants.however on moving back in to the property we discovered they had installed electrics without our permission,had not held up their end of the deal by replacing damaged brickwork,the whole house was filthy,bathrooms not been cleaned Tec.I could go on but this is about the Agent.we advised the Agent on the Saturday that we were not happy and couldn't believe he had signed off on a checkout leaving my house in such a state.the pictures he took looked like he hadn't even entered the rooms and he didn't even notice the electrics that had been installed.basically he told us that if we weren't happy,we had to claim through TDS as he had signed off on it.all in all,we have lost money by way of cleaning,decorating,replacing and the TDS sided with the tenant as the check out report did not mention any of our arguments.if Farrell Hayworth had better standards and actually did their jobs better,we wouldn't have had to claim with the TDS.we also think it was down to the fact that the tenants were buying a house through the sales side and Paul Hearne didn't want to upset the tenants.either that or he was in financial gain from the tenants.either way I would definitely not recommend using Farrell Hayworth in Bolton.
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Farrell Heywroth manage and ...
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1 Star Review
Martin
By : 'Z'
Services : 15
Would you recommend ? : No
18 Jun 2012
People found this helpful5
Farrell Heywroth manage and maintain the property next door to me. We both havea 50% ownership of a fence at the back. This is in desparate need of repair. The agent took over 4 weeks to contact and get get a reply from their landlord. They were thrn supposed to asses the fence for their... Read Full Review
What agent could do to change your mind?
Come to the property, talk to me in person, see the fence from my side, and then discuss the need for repairs or not. That is all I wanted. I am their neighbour, they should deal with me people like human beings instead of property files to be \"managed\".
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Z Razzak said about Farrell Heyworth
Services : 15Date: 18th Jun 2012
Farrell Heywroth manage and maintain the property next door to me. We both havea 50% ownership of a fence at the back. This is in desparate need of repair. The agent took over 4 weeks to contact and get get a reply from their landlord. They were thrn supposed to asses the fence for their landlord. They took pictures from their one side - their side. They filed a biased report to the landlord without any surveyancing or builders advice and stated it was safe and didn't need repairs. But in actual fact two of the panels had snapped in half. One panel was held up with a piece of wood nailed across it and another wedged into the post to hold it up. They never took permission to take the photos from me, refused to show me the report/photographs, were then rude on the phone stating "as far as we're concerned you can complain". Worst of all they have ill advised their landlord to not make repairs which could lead to damage on our joint property and injuries to residents and visitors. The repair work will eventually cost even more in the future. They are incompetent, unprofessional, rude, and should not be used ever!
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