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Fulham Branch, Fulham SW6
2.9/5, 8 Reviews
50% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
40% letting fee satisfaction
Selling, buying, renting or letting a property has always been a big decision. This will never change, but at D&G, we are constantly finding new and better ways to get the result you want.
Our Fulham estate agents are the best in the business - recruited and trained exclusively in-house, with the work ethic, imag
ination and attitude to deliver exceptional results.
Numerous open spaces abound in Fulham, including Hurlingham Park, South Park and Eel Brook Common. Transport links to the West End and the city make it a convenient location for commuting, while residents enjoy close proximity to shopping and dining on King’s Road.
Whether you’re looking for a terraced town house or a river facing flat in SW6, our team can help.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £650,000 | £650,000 |
| Lettings | 0% | 40% | £1,712 | £2,800 |
Areas covered
- SW6
Address
Douglas & Gordon
656 Fulham Road, Fulham, Greater London
SW6 5RX
020 8022 6959
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Douglas & Gordon Branches (View All 22)
Review of D & ...
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5 Star Review
Gordon
By : 'Ian'
Services : Sales( As a Buyer )
Sold price : £650000
Would you recommend ? : Yes
Postcode : SW6
1 Jul 2021
People found this helpful0
We were looking for a 2 bed flat in the fulham and parsons green area. Our sales criteria was 2 equal sized bedrooms, large kitchen area and outside space. Our initial contact with Douglas & Gordon was with Micky Singh who off his own initiative showed us a property which was just out of... Read Full Review
Comments (1)
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Ian Revans said about Douglas & Gordon
Services : Sales( As a Buyer )Date: 1st Jul 2021
We were looking for a 2 bed flat in the fulham and parsons green area. Our sales criteria was 2 equal sized bedrooms, large kitchen area and outside space. Our initial contact with Douglas & Gordon was with Micky Singh who off his own initiative showed us a property which was just out of our budget, but which we loved the location of, matched our criteria and which we have since completed the sale of. Between Micky and Tom Cope and Tom's recommendation of solicitor we managed to complete the sale within the very tight time scales for the stamp duty holiday and i would not hesitate to recommend Micky and D & G to any prospective buyers in the Fulham area
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By : Douglas & Gordon Estate Agents Fulham
5 Jul 2021Hi Ian, a huge thank you for writing this review! We love hearing feedback like this, and we really are so pleased to hear about your great experience working with Micky & Tom. Best wishes from the...
Incompetent beyond belief, ...
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1 Star Review
By : 'Fred'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SW15
27 May 2020
People found this helpful0
Incompetent beyond belief, that you like and idiot, hound you and ignore you...worse than terrible. Ended up having to do their job for them whilst they drank champs on their mini convertible! Only thing more incompetent is homeppl their referencing slash tax avoidance company... still waiting to... Read Full Review
Comments (1)Incompetent beyond belief, that you like and idiot, hound you and ignore you...worse than terrible. Ended up having to do their job for them whilst they drank champs on their mini convertible! Only thing more incompetent is homeppl their referencing slash tax avoidance company... still waiting to hear back from them from last month!!! And don't bother going to their address as it's just a fake P.O. Box.
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Fred Parker said about Douglas & Gordon
Services : Letting( As a Prospective Landlord/Tenant )Date: 26th May 2020
Incompetent beyond belief, that you like and idiot, hound you and ignore you...worse than terrible. Ended up having to do their job for them whilst they drank champs on their mini convertible! Only thing more incompetent is homeppl their referencing slash tax avoidance company... still waiting to hear back from them from last month!!! And don't bother going to their address as it's just a fake P.O. Box.
STAY WELL CLEAR - worse than covid
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By : Douglas & Gordon Estate Agents Fulham
30 Aug 2021Hi Fred, we are very sorry to hear this. Rest assured we will be following up and looking into what happened. Please email your contact details to contact@dng.co.uk so we can follow up with you...
Sold ...
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5 Star Review
By : 'Andy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW6
13 Jun 2019
People found this helpful0
Despite the property taking a while to sell the team did an excellent job, diligently and exhaustively. The team work well together and someone is always... Read Full Review
Comments on Agent Fees
Fees reasonable and definitely more reasonable than others
Comments (1)Was this helpful?:
Andy said about Douglas & Gordon
Services : Sales( As a Vendor )Date: 12th Jun 2019
Despite the property taking a while to sell the team did an excellent job, diligently and exhaustively. The team work well together and someone is always available.
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By : Douglas & Gordon Estate Agents Fulham
28 Jun 2021Hi Andy, a big thank you for writing this review! We really appreciate your recommendation. Best wishes from the Douglas&Gordon team in...
Terrible, incompetent and ...
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1 Star Review
By : 'Avoid'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W6
30 Nov 2018
People found this helpful4
From start to finish this agent has been incompetent. Mistake after mistake in the initial contract, each time jovially chalked down to a 'typo'. They claimed not to have received a payment made and upon proving otherwise no apology was received. Viewing requests are frequently... Read Full Review
Comments (0)From start to finish this agent has been incompetent. Mistake after mistake in the initial contract, each time jovially chalked down to a 'typo'.
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Avoid said about Douglas & Gordon
Services : Letting( As a Tenant )Date: 30th Nov 2018
From start to finish this agent has been incompetent. Mistake after mistake in the initial contract, each time jovially chalked down to a 'typo'.
They claimed not to have received a payment made and upon proving otherwise no apology was received.
Viewing requests are frequently also made with just an hour or two notice, although this was the least of our problems with them.
The tone of the employee dealing with our correspondence was rude, patronising and demeaning. Clearly at D&G they believe their customers are idiots. This is an odd strategy as it simply serves to put people off using them again. I know I certainly will never deal with D&G again.
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Excellent ...
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5 Star Review
James
By : 'Narayan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W14
20 Nov 2018
People found this helpful0
James Bailey at Douglas and Gordon was very professional and quick in having the flat re let. Very efficient and I highly recommnend this... Read Full Review
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Narayan said about Douglas & Gordon
Services : Letting( As a Tenant )Date: 20th Nov 2018
James Bailey at Douglas and Gordon was very professional and quick in having the flat re let. Very efficient and I highly recommnend this agency.
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Rental property - ...
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4 Star Review
Poppy
By : 'Jennifer'
Services : Letting( As a Tenant )
Rent PCM : £2800
Would you recommend ? : Yes
Postcode : SW6
13 Apr 2018
People found this helpful0
We recently let a lovely property through this estate agent and had a very positive experience. Our main contact was Poppy who was delightful. I was impressed with the high end properties that this agency had on there books. Being new to the area we found Poppy extremely informative driving us... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Jennifer said about Douglas & Gordon
Services : Letting( As a Tenant )Date: 12th Apr 2018
We recently let a lovely property through this estate agent and had a very positive experience. Our main contact was Poppy who was delightful. I was impressed with the high end properties that this agency had on there books. Being new to the area we found Poppy extremely informative driving us around the area explaining locations, nearest transport links and good restaurants etc. We also dealt briefly with Camilla who was very efficient.
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This agency is best avoided. ...
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1 Star Review
By : 'AW'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1712
Would you recommend ? : No
Postcode : SW6
7 Nov 2016
People found this helpful4
This agency is best avoided. Lesson learned. I should have read reviews for Douglas & Gordon before dealing with them. This was an eye opening experience for newcomers to the UK. Unfortunately, from the start, we were mislead by this agency. We made the mistake of trusting that the agency... Read Full Review
Comments on Agent Fees
Bad
Comments (0)This agency is best avoided. Lesson learned. I should have read reviews for Douglas & Gordon before dealing with them. This was an eye opening experience for newcomers to the UK.
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AW #2, 44 Burlington Road said about Douglas & Gordon
Services : Letting( As a Prospective Landlord/Tenant )Date: 7th Nov 2016
This agency is best avoided. Lesson learned. I should have read reviews for Douglas & Gordon before dealing with them. This was an eye opening experience for newcomers to the UK.
Unfortunately, from the start, we were mislead by this agency. We made the mistake of trusting that the agency would operate in an ethical manner.
In the end, we ran into issues from misleading information about a parking spot which was no longer included with the unit, as well as Douglas & Gordon expecting 7 months of rent paid upfront.
This information was not disclosed to us before Douglas & Gordon took our deposit even though I had asked the agent if there was a chance we could experience problems. The eagerness and urgency with which the agent and branch manager took my credit card details led me to trust that they knew what they were doing.
After a week long email and phone battle, we managed to get back part of our deposit.
As a manager, I can see several ways this situation could have been turned around and would have generated a bigger profit for Douglas & Gordon than hanging onto part of our holding deposit.
Instead, they lost our business and a good referral. Although from what I have seen posted already, we may just consider ourselves lucky. It seems things get worse once you becomes an actual tenant linked to this agency.
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I requested a viewing via ...
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1 Star Review
By : 'Anna'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SW6
20 Jan 2016
People found this helpful3
I requested a viewing via D&G website. A letting agent contacted me the following day to arrange a viewing. We agreed on a day and time. I arrived at the property on time and the person who was supposed to show me the property was not there yet. I waited 5 minutes and I called the office number ... Read Full Review
What agent could do to change your mind?
Call to reschedule the appointment knowing they were going to be late or were not going to be able to make it. Call me back when I requested some other capable person to show me the property. They never called back. Apologise for the way they treated a customer.
Comments (1)Was this helpful?:
Anna said about Douglas & Gordon
Services : Letting( As a Prospective Landlord/Tenant )Date: 20th Jan 2016
I requested a viewing via D&G website. A letting agent contacted me the following day to arrange a viewing. We agreed on a day and time. I arrived at the property on time and the person who was supposed to show me the property was not there yet. I waited 5 minutes and I called the office number they had texted me. A woman answered the phone and mentioned 'Kitty' had left their office 10 minutes ago and should be arriving shortly. 'Kitty' arrived 15 minutes later with two other customers and, even though she was already 15 minutes late to our appointment asked me to wait outside while she first showed the property to the other customers. So, not only nobody called me ahead of the appointment to reschedule but also they made me wait and gave priority to another viewers. I called the office again to complain and then complain to this 'Kitty' woman, she did not apologise and started giving excuses and putting a show, she took me inside the property, was in a rush, did not even turn on the lights or showed me the various rooms at all. This has been the worst experience I have ever had with any real estate agent. I have worked and lived in many countries, I myself own property and deal with real estate agents and this one is the worst. Lack of professionalism, lack of accountability and courtesy.
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By : Anna
10 Feb 2016These agents are unbelievable. An employee of Douglas and Gordon in Battersea reversed into my car full force and attempted to drive off. Very unprofessional and not trustworthy. Would never...
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