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Pimlico & Westminster Branch, London SW1V
1/5, 3 Reviews
0% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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Latest Reviews
Annoyed in Pimlico
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £0 | £0 |
Address
Douglas & Gordon
Wilton Road, London, Greater London
SW1V 1DZ
020 7931 8200
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Douglas & Gordon Branches (View All 22)
Douglas and Gordon are like ...
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1 Star Review
Sarah
By : 'Annoyed'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W9
19 Apr 2017
People found this helpful2
Douglas and Gordon are like the boy that just won't get the message that when you don't answer the phone, after ringing everyday for three months, you need to stop calling. They were pretty dismissive of us in the first place which is part of the reason we didn't really want to go with them in the... Read Full Review
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Annoyed in Pimlico said about Douglas & Gordon
Services : Letting( As a Prospective Landlord/Tenant )Date: 18th Apr 2017
Douglas and Gordon are like the boy that just won't get the message that when you don't answer the phone, after ringing everyday for three months, you need to stop calling. They were pretty dismissive of us in the first place which is part of the reason we didn't really want to go with them in the first place but they won't stop ringing me. It's ridiculous.
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The sales team is shockingly ...
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1 Star Review
Julian
Poppy
By : 'home'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SW1
19 Jun 2013
People found this helpful8
The sales team is shockingly disappointing in many aspects- it was such a shame that we had to deal with them as we liked the property so much. Firstly despite the property being on the market for 3 weeks they did not know basic information such a freehold vs sharehold, or the cost of management... Read Full Review
Comments (0)The sales team is shockingly disappointing in many aspects- it was such a shame that we had to deal with them as we liked the property so much. Firstly despite the property being on the market for 3 weeks they did not know basic information such a freehold vs sharehold, or the cost of management fees. Their attitude throughout was deliberately nonchalant, arrogant and patronising (I know to an extent all estate agents are but they were more than the many other agents we had to deal with). They played some nasty mind games, and I would say if I am selling I would not want them to represent me. We were asked for our phone contact details 2 months after a memorandum of sale was confirmed, despite being registered with them, AND the phone number being included in at least 10 previous emails! Not to mention that it turned out all along they had the postcode of the property wrong... On preparing to change or forward post to our new address, I found out that the postcode (including in all the legal documents) had been wrong all along and when I asked the agent to confirm the correct postcode, I was told I should use the Royal Mail website. Not at all reassuring considering all my post including bank statements etc will be sent to the new address.
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home mover said about Douglas & Gordon
Services : Sales( As a Buyer )Date: 19th Jun 2013
The sales team is shockingly disappointing in many aspects- it was such a shame that we had to deal with them as we liked the property so much. Firstly despite the property being on the market for 3 weeks they did not know basic information such a freehold vs sharehold, or the cost of management fees. Their attitude throughout was deliberately nonchalant, arrogant and patronising (I know to an extent all estate agents are but they were more than the many other agents we had to deal with). They played some nasty mind games, and I would say if I am selling I would not want them to represent me. We were asked for our phone contact details 2 months after a memorandum of sale was confirmed, despite being registered with them, AND the phone number being included in at least 10 previous emails! Not to mention that it turned out all along they had the postcode of the property wrong... On preparing to change or forward post to our new address, I found out that the postcode (including in all the legal documents) had been wrong all along and when I asked the agent to confirm the correct postcode, I was told I should use the Royal Mail website. Not at all reassuring considering all my post including bank statements etc will be sent to the new address.
Overall our experience has been terrible, it is beyond belief that they will receive a generous slice of commission fee despite doing such a bad job. I would urge you not to use them to represent you if you are selling.
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The lady, India was probably ...
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1 Star Review
India
By : 'F'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SW1
23 Jan 2013
People found this helpful11
The lady, India was probably the most obnoxious and arrogant person i have ever encountered on the phone. Compared to Foxton, KFH, Hamptons, by far, Douglas and Gordon was the worst experience I have had. This lady is to be avoided at all... Read Full Review
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F said about Douglas & Gordon
Services : Letting( As a Prospective Landlord/Tenant )Date: 23rd Jan 2013
The lady, India was probably the most obnoxious and arrogant person i have ever encountered on the phone. Compared to Foxton, KFH, Hamptons, by far, Douglas and Gordon was the worst experience I have had. This lady is to be avoided at all cost.
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