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Norwich, NR2
3.8/5, 84 Reviews
70% Recommended
56% sales valuation accuracy
100% letting valuation accuracy
71% sales fee satisfaction
85% letting fee satisfaction
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"Great understanding..."
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5 Star Review
James
By : 'Clare Winter'
Services : Sales(As a Buyer)
Sold price : £120000
Would you recommend ? : Yes
Postcode : NR31
3 Jan 2025
People found this helpful0
Great understanding people. Really understood our needs as purchasers and eased the process through with minimal stress. Both James's kept us in the loop at all times, and communication was accurate and quick. Thank you for helping us again.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 56% | 71% | £77,500 | £164,000 |
| Lettings | 100% | 85% | £595 | £1,650 |
Address
William H Brown
5 Bank Plain, Norwich, Norfolk
NR2 4SF
01603 660361
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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William H Brown Branches (View All 145)
Outstanding property ...
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5 Star Review
By : 'Sam'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NR4
30 Apr 2025
People found this helpful
I rented a property managed by William H Brown 3.5 years, and it has been a positive experience. I feel that they are evenhanded with both tenants and landlords, and are quick to deal with maintenance issues. In particular I would like to single out Lauren Collins, who has always been really... Read Full Review
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Sam said about William H Brown
Services : Letting( As a Tenant )Date: 30th Apr 2025
I rented a property managed by William H Brown 3.5 years, and it has been a positive experience. I feel that they are evenhanded with both tenants and landlords, and are quick to deal with maintenance issues. In particular I would like to single out Lauren Collins, who has always been really responsive, efficient and understanding throughout my rental period, and who has also stepped in to resolve some occasional miscommunications involving other members of her management team, and to pick up her colleague's jobs when they go on leave. Dealing with her has been a real pleasure, and has made the whole experience stressfree. I hope that in the management of my flat, I will be dealing with people at least half as competent and willing to go the extra mile as Lauren has been!
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Good old fashioned ...
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5 Star Review
By : 'Doreen'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NR1
2 Apr 2025
People found this helpful
Queency Miles of Norwich lettings always sorts queries and problems immediately in a friendly, polite and knowledgeable way. He gives good old fashioned service and it is a pleasure to deal with... Read Full Review
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Doreen Smith said about William H Brown
Services : Letting( As a Owner )Date: 1st Apr 2025
Queency Miles of Norwich lettings always sorts queries and problems immediately in a friendly, polite and knowledgeable way. He gives good old fashioned service and it is a pleasure to deal with him.
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Good old fashioned ...
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5 Star Review
By : 'Doreen'
Services : Letting( As a Owner )
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes
1 Apr 2025
People found this helpful0
I dealt with Queency Mills from your Norwich Branch a year ago and again yesterday. He couldn't have been more helpful and pleasant, and my queries were answered in a clear, knowledgeable and polite way. It was and is a pleasure to deal with somebody who gives customer satisfaction in way not often ... Read Full Review
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Doreen Smith said about William H Brown
Services : Letting( As a Owner )Date: 31st Mar 2025
I dealt with Queency Mills from your Norwich Branch a year ago and again yesterday. He couldn't have been more helpful and pleasant, and my queries were answered in a clear, knowledgeable and polite way. It was and is a pleasure to deal with somebody who gives customer satisfaction in way not often seen today.
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The LSC Team are ...
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5 Star Review
By : 'Poppy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NR2
21 Feb 2025
People found this helpful
Giving a special shoutout to the E&C LSC Manager Lauren Collins as well as Chloe Warmer on Property Management and Charity Sadler on Deposits. Charity sorted the release of my deposit with such lightening speed I got whiplash! She could not have done more to assist. As well as the continuous... Read Full Review
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Poppy said about William H Brown
Services : Letting( As a Tenant )Date: 21st Feb 2025
Giving a special shoutout to the E&C LSC Manager Lauren Collins as well as Chloe Warmer on Property Management and Charity Sadler on Deposits. Charity sorted the release of my deposit with such lightening speed I got whiplash! She could not have done more to assist. As well as the continuous support given by Lauren and Chloe. Thank you all!
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Great understanding ...
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5 Star Review
James
By : 'Clare'
Services : Sales( As a Buyer )
Sold price : £120000
Would you recommend ? : Yes
Postcode : NR31
3 Jan 2025
People found this helpful0
Great understanding people. Really understood our needs as purchasers and eased the process through with minimal stress. Both James's kept us in the loop at all times, and communication was accurate and quick. Thank you for helping us... Read Full Review
Comments (0)Was this helpful?:
Clare Winter said about William H Brown
Services : Sales( As a Buyer )Date: 3rd Jan 2025
Great understanding people. Really understood our needs as purchasers and eased the process through with minimal stress. Both James's kept us in the loop at all times, and communication was accurate and quick. Thank you for helping us again.
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Going above and beyond, not ...
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5 Star Review
Stephanie
By : 'Holly'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : NR1
14 Oct 2024
People found this helpful0
Going above and beyond, not very often I get to encounter people who does that. It was such a great experience having Stephanie as the property manager for the property I rented. She was very helpful, very understanding, very reassuring, very efficient and made every interaction very pleasant even... Read Full Review
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Holly Stewart said about William H Brown
Services : Letting( As a Tenant )Date: 14th Oct 2024
Going above and beyond, not very often I get to encounter people who does that. It was such a great experience having Stephanie as the property manager for the property I rented. She was very helpful, very understanding, very reassuring, very efficient and made every interaction very pleasant even when I had a difficult situation. It was really a privilege having her guidance right up to the end, thank you very much Stephanie I appreciated all your help.
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Stephanie has throughout been ...
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5 Star Review
Stephanie
By : 'Clayton'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : MR19
20 Sept 2024
People found this helpful0
Stephanie has throughout been very curtious ,polite and extreamly helpfull with second to none communication responces with any and all queery problems also requests.I can only wish she finds something as satifying within her career as I am sure the tenants she has so wonderfully looked after find... Read Full Review
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Clayton Mitchell said about William H Brown
Services : Letting( As a Tenant )Date: 20th Sep 2024
Stephanie has throughout been very curtious ,polite and extreamly helpfull with second to none communication responces with any and all queery problems also requests.I can only wish she finds something as satifying within her career as I am sure the tenants she has so wonderfully looked after find with herself .As I'm sure you allready know she will be missed as a valuable assett to the company and I wish her all the best.
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I am so happy for the way ...
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5 Star Review
Stephanie
By : 'Chukwunenye'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NR1
6 Sept 2024
People found this helpful0
I am so happy for the way Stephanie Chivizhe was professionally, polite and customer friendly when handling my challenge. You are indeed a star . Thank... Read Full Review
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Chukwunenye Nwabueze said about William H Brown
Services : Letting( Property Management )Date: 5th Sep 2024
I am so happy for the way Stephanie Chivizhe was professionally, polite and customer friendly when handling my challenge. You are indeed a star . Thank you.
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The best administrator we ...
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5 Star Review
By : 'Brian'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : PE32
28 Apr 2024
People found this helpful0
The best administrator we have had to date. Ellie... Read Full Review
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Brian Harrison said about William H Brown
Services : Letting( As a Owner )Date: 28th Apr 2024
The best administrator we have had to date. Ellie Stiff
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I have been in touch by email ...
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5 Star Review
By : 'Doreen'
Services : Letting( As a Owner )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : NE1
15 Apr 2024
People found this helpful0
I have been in touch by email several times in the last few months with Queency Miles from your Norwich branch. Queency has always replied promptly and politely. Nothing was too much trouble and I have always been most satisfied with the help and advice I've been given. I feel that I have... Read Full Review
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Doreen Smith said about William H Brown
Services : Letting( As a Owner )Date: 15th Apr 2024
I have been in touch by email several times in the last few months with Queency Miles from your Norwich branch. Queency has always replied promptly and politely. Nothing was too much trouble and I have always been most satisfied with the help and advice I've been given. I feel that I have been given good old fashioned service sadly often lacking today.
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Nice agency.Fabio was ...
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5 Star Review
Fabio
By : 'Deborah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NR1
10 Apr 2024
People found this helpful0
Nice agency.Fabio was wonderful, he was really of great help finding us I and my husband a place and moving in . He kept to his word . They are the Best to work with... Read Full Review
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Deborah Oghenekaro said about William H Brown
Services : Letting( As a Tenant )Date: 10th Apr 2024
Nice agency.Fabio was wonderful, he was really of great help finding us I and my husband a place and moving in . He kept to his word . They are the Best to work with .
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Lauren Collins is the best ...
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5 Star Review
Lauren
By : 'Harry'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : NR4
15 Aug 2023
People found this helpful0
Lauren Collins is the best agent you can have. She sorts out all issues extremely quickly and she is super kind and polite with all of us. Lauren is an absolutelu superb agent and she deserves huge recognition within the... Read Full Review
Comments (1)Lauren Collins is the best agent you can have. She sorts out all issues extremely quickly and she is super kind and polite with all of us.
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Harry Nanev said about William H Brown
Services : Letting( As a Tenant )Date: 15th Aug 2023
Lauren Collins is the best agent you can have. She sorts out all issues extremely quickly and she is super kind and polite with all of us.
Lauren is an absolutelu superb agent and she deserves huge recognition within the company.
Kind
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By : macdonald warikandwa
27 Feb 2024Fabio Almeida is the best agent you can ever have. He sorts out all issues extremely quickly and he is super kind and polite with all of us. No words are enough to express how Fabio Almeida...
Fabio and Ethan were ...
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5 Star Review
Ethan
By : 'Hannah'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : NR5
10 Aug 2023
People found this helpful0
Fabio and Ethan were extremely helpful and got us a property sorted quickly. Both were very friendly and made the process very easy, couldn’t recommend them... Read Full Review
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Hannah said about William H Brown
Services : Letting( As a Tenant )Date: 10th Aug 2023
Fabio and Ethan were extremely helpful and got us a property sorted quickly. Both were very friendly and made the process very easy, couldn’t recommend them enough!
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Moving from Canada, Fabio is ...
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5 Star Review
Fabio
By : 'Mohamed'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NR1
24 Feb 2023
People found this helpful0
Moving from Canada, Fabio is nice and very helpful guy, he helped me to rent a beautiful property. I strongly recommend H Wiliam Brand for anybody who is looking for an excellent... Read Full Review
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Mohamed said about William H Brown
Services : Letting( As a Tenant )Date: 24th Feb 2023
Moving from Canada, Fabio is nice and very helpful guy, he helped me to rent a beautiful property. I strongly recommend H Wiliam Brand for anybody who is looking for an excellent service.
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Thumbs up for ...
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5 Star Review
Fabio
By : 'Temi'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : NR1
28 Jan 2023
People found this helpful0
Fabio is exceptional. Not only did he get us a house to rent within our budget, but has also been assisting with following up on the landlord with other issues and always ensures the issues are... Read Full Review
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Temi said about William H Brown
Services : Letting( As a Tenant )Date: 28th Jan 2023
Fabio is exceptional. Not only did he get us a house to rent within our budget, but has also been assisting with following up on the landlord with other issues and always ensures the issues are resolved.
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It was a great experience. ...
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5 Star Review
Fabio
By : 'Faria'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : NR1
25 Jan 2023
People found this helpful0
It was a great experience. They find a nice flat for me in my budget. Especially Fabio thanks for your... Read Full Review
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Faria Jannath said about William H Brown
Services : Letting( As a Tenant )Date: 25th Jan 2023
It was a great experience. They find a nice flat for me in my budget. Especially Fabio thanks for your help.
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William H Brown has helped us ...
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5 Star Review
Fabio
By : 'Lydia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NR3
23 Dec 2022
People found this helpful0
William H Brown has helped us find a house last minute. Their dedication and commitment to help us move in before Christmas has truly impressed us. Fabio has done a fantastic job to keep us informed throughout the process. A huge thank you to Andra and Ethan too and the whole team at William H... Read Full Review
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Lydia Ossae said about William H Brown
Services : Letting( As a Tenant )Date: 23rd Dec 2022
William H Brown has helped us find a house last minute. Their dedication and commitment to help us move in before Christmas has truly impressed us. Fabio has done a fantastic job to keep us informed throughout the process. A huge thank you to Andra and Ethan too and the whole team at William H Brown.
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Amazing and personable ...
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5 Star Review
Fabio
By : 'Emyliha'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : NR3
30 Nov 2022
People found this helpful0
Amazing and personable customer service from Fabio, especially, but all the team we dealt with here were all exquisite. Fast and efficient with no delays. Fabio has his customers best interest at heart and goes above and beyond to ensure all queries and issue are solved... Read Full Review
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Emyliha said about William H Brown
Services : Letting( As a Tenant )Date: 30th Nov 2022
Amazing and personable customer service from Fabio, especially, but all the team we dealt with here were all exquisite. Fast and efficient with no delays. Fabio has his customers best interest at heart and goes above and beyond to ensure all queries and issue are solved satisfactory.
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Lovely ...
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5 Star Review
Fabio
By : 'Ieva'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NR2
31 Oct 2022
People found this helpful0
Me and my boyfriend were looking to move in together and start renting a property together and honestly Fabio from W H Brown helped us so much. he not only helped us find a right home but also apply for it and sort out all the documents that we needed. He was really helpful and made it easy to... Read Full Review
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Ieva said about William H Brown
Services : Letting( As a Tenant )Date: 31st Oct 2022
Me and my boyfriend were looking to move in together and start renting a property together and honestly Fabio from W H Brown helped us so much. he not only helped us find a right home but also apply for it and sort out all the documents that we needed. He was really helpful and made it easy to understand everything we needed to do to apply for the house.
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Great property management for ...
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5 Star Review
By : 'Sam'
Services : Property Management
Sold price : £950
Would you recommend ? : Yes
Postcode : NR4
7 Jul 2022
People found this helpful0
Property management have always been very helpful for the house I rent. Quick to respond, communicative, friendly, and good at getting problems... Read Full Review
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Sam said about William H Brown
Services : Property Management( )Date: 7th Jul 2022
Property management have always been very helpful for the house I rent. Quick to respond, communicative, friendly, and good at getting problems resolved.
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