Everyone was helpful during the whole process as we sold by modern auction. WHBrown dealt with viewings and kept me updated.
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I found Niol Ellison very ...
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4 Star Review
nicol
By : 'landlady' Services : Letting( As a Owner ) Rent PCM : £699 Would you recommend ? : Yes Postcode : HU4
10 Nov 2016
People found this helpful0
I found Niol Ellison very efficient, approachable , understanding and helpful.
I appreciate her hard work and effort to resolve the... Read Full Review
Services : Letting( As a Owner )Date: 10th Nov 2016
I found Niol Ellison very efficient, approachable , understanding and helpful. I appreciate her hard work and effort to resolve the issues.
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I would like to thank nicol ...
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5 Star Review
Nicola
By : 'Sarah' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : HU5
3 Nov 2016
People found this helpful0
I would like to thank nicol for been so helpful I appreciate it :) thank you once again I'm very happy with the service I have recorded... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Nov 2016
I would like to thank nicol for been so helpful I appreciate it :) thank you once again I'm very happy with the service I have recorded today
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Very good agency for ...
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4 Star Review
By : 'Landlord,' Services : Letting( As a Owner ) Rent PCM : £425 Would you recommend ? : Yes Postcode : HU5
31 Oct 2016
People found this helpful0
Very good agency for landlords, as get at least 2 quotes for jobs that need doing, very good service with good communication. Good pricing... Read Full Review
Services : Letting( As a Owner )Date: 31st Oct 2016
Very good agency for landlords, as get at least 2 quotes for jobs that need doing, very good service with good communication. Good pricing also
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Nicola keeps me up to date, ...
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4 Star Review
Nicola
By : 'JSAY' Services : Letting( As a Owner ) Rent PCM : £525 Would you recommend ? : Yes Postcode : HU4
19 Aug 2016
People found this helpful1
Nicola keeps me up to date, is reliable, always there and is very helpful. I find the agents to be pro active, always on the ball and easy to communicate with. I am happy to have chosen WH Brown as my agent and pleased with Nicola as my point of... Read Full Review
Comments on Agent Fees
I pay 10% full management - was a bit peeved to discover gone up to 11% when last tenant moved in though which I think is starting to push it a bit.
Services : Letting( As a Owner )Date: 18th Aug 2016
Nicola keeps me up to date, is reliable, always there and is very helpful. I find the agents to be pro active, always on the ball and easy to communicate with. I am happy to have chosen WH Brown as my agent and pleased with Nicola as my point of contact.
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We have had excellent support ...
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5 Star Review
Nicola
By : 'Hayley' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : HU6
16 Aug 2016
People found this helpful0
We have had excellent support from William H Brown as managing agents for our property, particularly on the day to day management of the rental from Nicola. Always acting with our best interests and great communications, would definitely... Read Full Review
Services : Letting( As a Owner )Date: 15th Aug 2016
We have had excellent support from William H Brown as managing agents for our property, particularly on the day to day management of the rental from Nicola. Always acting with our best interests and great communications, would definitely recommend.
The UK's Largest Customer Review Website for the Property Industry
By : 'Landlord,' Services : Letting( As a Owner ) Rent PCM : £425 Would you recommend ? : Yes Postcode : HU5
15 Aug 2016
People found this helpful0
Excellent service and would recommend to all landlords. Always good communication and good pricing. Give fast response to any problems your tentant may... Read Full Review
Services : Letting( As a Owner )Date: 14th Aug 2016
Excellent service and would recommend to all landlords. Always good communication and good pricing. Give fast response to any problems your tentant may have.
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Nicola is very responsive and ...
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5 Star Review
Nicola
By : 'Clement' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : HU9
12 Aug 2016
People found this helpful2
Nicola is very responsive and capable. There's never been an issue that she hasn't been able to handle. I trust her and am happy to have her managing my property on my... Read Full Review
Services : Letting( As a Owner )Date: 11th Aug 2016
Nicola is very responsive and capable. There's never been an issue that she hasn't been able to handle. I trust her and am happy to have her managing my property on my behalf.
The UK's Largest Customer Review Website for the Property Industry
By : 'JT1990' Services : Letting( As a Tenant ) Rent PCM : £550 Would you recommend ? : No Postcode : HU6
11 Nov 2015
People found this helpful1
I would never rent from this company again due to the simple fact that they absolutely go out of their way to hang on to the security deposit for as long as humanly possible, breaking every rule in the book to do so. Since moving out we have also had a demand for 'late payment' for the month we... Read Full Review
What agent could do to change your mind?
Done their job?
Comments on Agent Fees
Didn't get service I paid for. Didn't really get any kind of service.
Services : Letting( As a Tenant )Date: 11th Nov 2015
I would never rent from this company again due to the simple fact that they absolutely go out of their way to hang on to the security deposit for as long as humanly possible, breaking every rule in the book to do so. Since moving out we have also had a demand for 'late payment' for the month we were no longer living there. We left the property concerned in perfect condition, shampooed all of the carpets, washed and rehung all of the curtains, and spent an entire day cleaning and repainting all of the radiators. The check out inventory was done the day after we moved out (28th October). I called the following week to enquire about the deposit and was told rather rudely that 'it's only Wednesday and we only got the report back on Friday'. I called a couple more times that week getting fobbed off both times. It was only when I called 10 days after moving out that the woman said 'it hasn't been ten days...I don't make it ten days' and proceeded to count back days as though I was a primary school child, before stating 'oh! It has been ten days, doesn't time fly!' She then told me that it was the landlord that I needed to speak to, something I could easily have been told the week prior to save myself some hassle! I sent a text to the landlord, who simply replied he would sort it ASAP, and the next day was told that he had signed the deposit release form, but that as head office weren't open at weekends, I would have to call the office on Monday morning. I did that, and was told that due to security reasons I couldn't give my bank details over the phone, but had to send them in a text (?)! I duly sent a text, heard nothing back, waited two more days, called to find out what the delay was, and was told the woman I needed to speak to was out of the office (didn't believe that as I was first told she was going to get her). Then I was told apparently it can take 5-7 WORKING DAYS to transfer the deposit (using I assume some form of carrier pigeon based transit). I was not told this in the original conversation about getting my money back. This means that it is now going to be at least 3 weeks, if not 4, before we receive our deposit back. We have paid our rent on time every single month for two years, and I think it's only right to be extended the same sort of courtesy. Absolutely appalled, would not trust this company as far as I could throw them, and I'm still not convinced I will actually get my deposit back. Don't go near them, con artists!
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Not happy with service booked viewing for 210 stanbeck road 17:30 on 13/01/2016 rang office to find out who is coming to show us around no one turned up till 17:45 and mr collum who was answering the ...
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