The UK's Largest Customer Review Website for the Property Industry
Chelmsford, CM1
3.8/5, 28 Reviews
71% Recommended
100% sales valuation accuracy
80% letting valuation accuracy
89% sales fee satisfaction
79% letting fee satisfaction
No Description Found
"Very Professional and..."
Share On : 
5 Star Review
Ashley
By : 'SARA RAISDANA'
Services : Letting(As a Owner)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : CM1
Sep 6, 2022
People found this helpful0
Our agent Ashley Whitaker was very helpful and professional. He was fast in finding a tenant and generally we have been happy with his service so far.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
AHMET TUNA YUCAYILMAZ
Nemtanu Nicolai
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 89% | £145,000 | £348,000 |
| Lettings | 80% | 79% | £850 | £1,400 |
Address
William H Brown
12\/12a Duke Street, Chelmsford, Essex
CM1 1HL
01245 262266
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
William H Brown Branches (View All 145)
I had a fantastic experience ...
Share On :
5 Star Review
By : 'Akhil'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
Oct 30, 2024
People found this helpful0
I had a fantastic experience with Williams H Brown in Chelmsford! They were incredibly helpful and attentive, guiding us to find the perfect flat that met all our needs. Their local knowledge and dedication made the process smooth and enjoyable. Highly recommend their services! Thank... Read Full Review
Comments (0)
Was this helpful?:
Akhil said about William H Brown
Services : Letting( As a Tenant )Date: 30th Oct 2024
I had a fantastic experience with Williams H Brown in Chelmsford! They were incredibly helpful and attentive, guiding us to find the perfect flat that met all our needs. Their local knowledge and dedication made the process smooth and enjoyable. Highly recommend their services! Thank you,
The UK's Largest Customer Review Website for the Property Industry
Great service, which ...
Share On :
5 Star Review
By : 'AHMET'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1
Oct 2, 2024
People found this helpful0
Great service, which continuesly improving even after renting the flat! Thank you very much for the support, especially to Mr. Syed and whole... Read Full Review
Comments (0)Was this helpful?:
AHMET TUNA YUCAYILMAZ said about William H Brown
Services : Letting( As a Tenant )Date: 2nd Oct 2024
Great service, which continuesly improving even after renting the flat! Thank you very much for the support, especially to Mr. Syed and whole personnel.
The UK's Largest Customer Review Website for the Property Industry
Brilliant start to ...
Share On :
5 Star Review
Ashley
By : 'CW'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM2
Dec 9, 2023
People found this helpful1
Brilliant start to finish. Staff in particular Ashley Whitaker were professional, polite, helpful and very well organised. Very impressed with the service I... Read Full Review
Comments (0)Was this helpful?:
CW said about William H Brown
Services : Letting( As a Owner )Date: 9th Dec 2023
Brilliant start to finish. Staff in particular Ashley Whitaker were professional, polite, helpful and very well organised. Very impressed with the service I received
The UK's Largest Customer Review Website for the Property Industry
Best Mortgage ...
Share On :
5 Star Review
Rob
By : 'Nemtanu'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IG7
Sep 26, 2023
People found this helpful1
this is the second time I have called on the help of Rob Jones our Mortgage star! thank you very much for everything, as I said you are the... Read Full Review
Comments (0)Was this helpful?:
Nemtanu Nicolai said about William H Brown
Services : Sales( As a Buyer )Date: 26th Sep 2023
this is the second time I have called on the help of Rob Jones our Mortgage star! thank you very much for everything, as I said you are the best!!
The UK's Largest Customer Review Website for the Property Industry
Agathe and Ashley both ...
Share On :
5 Star Review
Agathe
Ashley
By : 'Kessy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1
Jan 3, 2023
People found this helpful1
Agathe and Ashley both deserve a five star rating. Both staff made the renting experience excellent for me. Best service I ever had…. Thank you... Read Full Review
Comments (0)Agathe and Ashley both deserve a five star rating. Both staff made the renting experience excellent for me.
Was this helpful?:
Kessy said about William H Brown
Services : Letting( As a Tenant )Date: 3rd Jan 2023
Agathe and Ashley both deserve a five star rating. Both staff made the renting experience excellent for me.
Best service I ever had….
Thank you WH…..
The UK's Largest Customer Review Website for the Property Industry
Agathe and Ashley are ...
Share On :
5 Star Review
Agathe
Ashley
By : 'Jacky'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM2
Oct 7, 2022
People found this helpful1
Agathe and Ashley are fabulous agents. They are very professional and helped me a lot in the letting process. I am very happy with their great... Read Full Review
Comments (0)Was this helpful?:
Jacky said about William H Brown
Services : Letting( As a Owner )Date: 7th Oct 2022
Agathe and Ashley are fabulous agents. They are very professional and helped me a lot in the letting process. I am very happy with their great services.
The UK's Largest Customer Review Website for the Property Industry
Very Professional and ...
Share On :
5 Star Review
Ashley
By : 'SARA'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : CM1
Sep 6, 2022
People found this helpful0
Our agent Ashley Whitaker was very helpful and professional. He was fast in finding a tenant and generally we have been happy with his service so... Read Full Review
Comments (0)Was this helpful?:
SARA RAISDANA said about William H Brown
Services : Letting( As a Owner )Date: 6th Sep 2022
Our agent Ashley Whitaker was very helpful and professional. He was fast in finding a tenant and generally we have been happy with his service so far.
The UK's Largest Customer Review Website for the Property Industry
Agathe and Ashley have been ...
Share On :
4 Star Review
Agathe
Agathe
By : 'pooja'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1
Jul 18, 2022
People found this helpful0
Agathe and Ashley have been wonderful agents They both have helped us a lot throughout the letting process, guiding us with the documents, procedures Would like to let property again with William H... Read Full Review
Comments (0)Agathe and Ashley have been wonderful agents
Was this helpful?:
pooja rayala said about William H Brown
Services : Letting( As a Tenant )Date: 18th Jul 2022
Agathe and Ashley have been wonderful agents
They both have helped us a lot throughout the letting process, guiding us with the documents, procedures
Would like to let property again with William H Brown
The UK's Largest Customer Review Website for the Property Industry
No ...
Share On :
1 Star Review
By : 'Daizy'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : CM2
Mar 6, 2021
People found this helpful0
Failed to cancel a viewing on a property that was already let. Firstly, they made a mistake with viewing times and failed to contact me about that, so when I called wondering why i was waiting they rescheduled and had me wait around for an hour for me to then call and chase up where they were... Read Full Review
Comments (0)Was this helpful?:
Daizy Barker said about William H Brown
Services : Letting( As a Prospective Landlord/Tenant )Date: 6th Mar 2021
Failed to cancel a viewing on a property that was already let. Firstly, they made a mistake with viewing times and failed to contact me about that, so when I called wondering why i was waiting they rescheduled and had me wait around for an hour for me to then call and chase up where they were having waited around longer and be told that the property was let, they tried to send a message but it obviously never came through, instead of calling they left me waiting and never cancelled. Renters avoid!
The UK's Largest Customer Review Website for the Property Industry
Absolute ...
Share On :
1 Star Review
By : 'Ng'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : No
Postcode : CM1
Jun 13, 2019
People found this helpful0
Absolute incompetence, disgraceful behaviour, lies, property never looked after, no clue what is going on, never checked on property they are managing Started managing our property in August 2014, we would need at least £20000 to fix damage. The estate agent don't even know to what extent... Read Full Review
Comments on Agent Fees
Within what is available elsewhere
Comments (0)Absolute incompetence, disgraceful behaviour, lies, property never looked after, no clue what is going on, never checked on property they are managing
Was this helpful?:
Ng said about William H Brown
Services : Letting( As a Owner )Date: 13th Jun 2019
Absolute incompetence, disgraceful behaviour, lies, property never looked after, no clue what is going on, never checked on property they are managing
Started managing our property in August 2014, we would need at least £20000 to fix damage. The estate agent don't even know to what extent the property was damaged. They had full management as we live abroad, nothing was done to help us. They still have to email us to get basic things done. If there was anything less than one that is what they deserve. One star is too much for this very incompetent agent. Please stay away from them especially if you are in Chelmsford.
The UK's Largest Customer Review Website for the Property Industry
Absolutely amazing team at ...
Share On :
5 Star Review
By : 'Samantha'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM1
Mar 1, 2019
People found this helpful0
The William h brown Chelmsford team absolutely amazing from day one looking for properties to taking me step by step through the process to the end result, I've purchased my first home. Sarah Barnard & Tom Hutton brilliant, friendly, supportive & kept me in the loop all the way. They... Read Full Review
Comments (0)Was this helpful?:
Samantha Elliott said about William H Brown
Services : Sales( As a Buyer )Date: 1st Mar 2019
The William h brown Chelmsford team absolutely amazing from day one looking for properties to taking me step by step through the process to the end result, I've purchased my first home. Sarah Barnard & Tom Hutton brilliant, friendly, supportive & kept me in the loop all the way. They helped when there was things I didn't understand & took the stress out of buying a home. Huge than you to all of the team
The UK's Largest Customer Review Website for the Property Industry
David was very helpful and ...
Share On :
4 Star Review
David
By : 'ASFC'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
Aug 23, 2016
People found this helpful0
David was very helpful and apologetic about problems I encountered at the property and managed to resolve the issue very quickly. I appreciated the fact that he kept me in the loop with his progress in sorting the problem including following up to check that I had received everything that was... Read Full Review
Comments (0)Was this helpful?:
ASFC said about William H Brown
Services : Letting( As a Tenant )Date: 23rd Aug 2016
David was very helpful and apologetic about problems I encountered at the property and managed to resolve the issue very quickly. I appreciated the fact that he kept me in the loop with his progress in sorting the problem including following up to check that I had received everything that was needed.
The UK's Largest Customer Review Website for the Property Industry
I found David to be very ...
Share On :
4 Star Review
David
By : 'Mandy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
Jul 12, 2016
People found this helpful3
I found David to be very helpful in my deposit process. It took quite a while from beginning to end but I was kept regularly updated and never felt like my questions were being... Read Full Review
Comments (0)Was this helpful?:
Mandy said about William H Brown
Services : Letting( As a Tenant )Date: 12th Jul 2016
I found David to be very helpful in my deposit process. It took quite a while from beginning to end but I was kept regularly updated and never felt like my questions were being ignored.
The UK's Largest Customer Review Website for the Property Industry
David Senior handled my ...
Share On :
4 Star Review
David
By : 'Neeraj'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : CM2
Jul 10, 2016
People found this helpful4
David Senior handled my refund of the deposit and refund of the access rent I paid. He is highly professional and very pleasant personality. He handled my case with full responsibility and smoothly. He was very easy to approach and discuss over the phone and through the emails. Overall my... Read Full Review
What agent could do to change your mind?
I was in fixed term contract of 12 months but I needed to move out of the property earlier so William H Brown found the new tenant and I stayed in the property till the new tenant moved in. In this process I vacated the property after 10 and half months stay but I had to pay full reletting fee to the agent due to break in the fixed term contract. I felt that paying full reletting fee by me was incorrect as reletting fee should have been proportionated between tenant and owner depending upon the length of the stay as Owner have not lost a rent for a single day. Even I have offered to pay 50% reletting fee but agent did not accept my request to look into this matter. If they would have not found the tenant then I would have vacated the property just after 1 and half more month and owner would have to pay the full reletting fee as well as there would have been a possibility that new tenant would have not moved in so I felt that an undue advantage was taken of the situation. I can't comment about the letting fee paid by me at the beginning of the tenancy whether it was good or bad as I have not compared it with any other agent's fee but I always feel that the letting fee is high.
Comments on Agent Fees
I was in fixed term contract of 12 months but I needed to move out of the property earlier so William H Brown found the new tenant and I stayed in the property till the new tenant moved in. In this process I vacated the property after 10 and half months stay but I had to pay full reletting fee to the agent due to break in the fixed term contract. I felt that paying full reletting fee by me was incorrect as reletting fee should have been proportionated between tenant and owner depending upon the length of the stay as Owner have not lost a rent for a single day. Even I have offered to pay 50% reletting fee but agent did not accept my request to look into this matter. If they would have not found the tenant then I would have vacated the property just after 1 and half more month and owner would have to pay the full reletting fee as well as there would have been a possibility that new tenant would have not moved in so I felt that an undue advantage was taken of the situation. I can't comment about the letting fee paid by me at the beginning of the tenancy whether it was good or bad as I have not compared it with any other agent's fee but I always feel that the letting fee is high.
Comments (0)Was this helpful?:
Neeraj Jain said about William H Brown
Services : Letting( As a Tenant )Date: 10th Jul 2016
David Senior handled my refund of the deposit and refund of the access rent I paid. He is highly professional and very pleasant personality. He handled my case with full responsibility and smoothly. He was very easy to approach and discuss over the phone and through the emails. Overall my experience as a tenant with David Senior and William H Brown was satisfactory and pleasant. I wish all the best to David and all other staff.
The UK's Largest Customer Review Website for the Property Industry
Both Lauren and Marianne are ...
Share On :
4 Star Review
Marianne
Lauren
By : 'Mark'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CM1
Jul 5, 2016
People found this helpful5
Both Lauren and Marianne are a pleasure to deal with. Very professional and helpful any time I've spoken with them both. Lauren took over from James who was also pretty good, but taking over is never easy and she managed to do it seamlessly and is actually doing a better job (although James was... Read Full Review
What agent could do to change your mind?
Standard
Comments on Agent Fees
Standard
Comments (0)Both Lauren and Marianne are a pleasure to deal with. Very professional and helpful any time I've spoken with them both. Lauren took over from James who was also pretty good, but taking over is never easy and she managed to do it seamlessly and is actually doing a better job (although James was good too).
Was this helpful?:
Mark Maher said about William H Brown
Services : Letting( As a Tenant )Date: 5th Jul 2016
Both Lauren and Marianne are a pleasure to deal with. Very professional and helpful any time I've spoken with them both. Lauren took over from James who was also pretty good, but taking over is never easy and she managed to do it seamlessly and is actually doing a better job (although James was good too).
Marianne is clearly really experienced but that hasn't hardened her manner. She is extremely polite and did an excellent job moving us in to our house.
The UK's Largest Customer Review Website for the Property Industry
Jack came out to see me at my ...
Share On :
5 Star Review
Jack
By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM14
Feb 11, 2016
People found this helpful1
Jack came out to see me at my home. He told me to not jump at the first offer and in fact launch my property with an open house. This resulted in me getting over the asking... Read Full Review
Comments on Agent Fees
I got more than my asking price, so the fee was worth while.
Comments (0)Was this helpful?:
Chris Hastie said about William H Brown
Services : Sales( As a Vendor )Date: 11th Feb 2016
Jack came out to see me at my home. He told me to not jump at the first offer and in fact launch my property with an open house. This resulted in me getting over the asking price!
The UK's Largest Customer Review Website for the Property Industry
I had an excellent experience ...
Share On :
5 Star Review
Alex
By : 'Janet'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : CM2
Jun 11, 2015
People found this helpful0
I had an excellent experience when recently selling my property. Every member of staff I spoke with was friendly, knowledgeable and helpful. I received weekly updates throughout the process and sound advice. I would recommend this estate agent to... Read Full Review
What agent could do to change your mind?
Fees were discussed and explained in advance.
Comments on Agent Fees
Fees were discussed and explained in advance.
Comments (0)I had an excellent experience when recently selling my property. Every member of staff I spoke with was friendly, knowledgeable and helpful. I received weekly updates throughout the process and sound advice.
Was this helpful?:
Janet said about William H Brown
Services : Sales( As a Vendor )Date: 11th Jun 2015
I had an excellent experience when recently selling my property. Every member of staff I spoke with was friendly, knowledgeable and helpful. I received weekly updates throughout the process and sound advice.
I would recommend this estate agent to anyone.
The UK's Largest Customer Review Website for the Property Industry
Would like to say a massive ...
Share On :
5 Star Review
Matthew
Marianne
By : 'Adam'
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : CM2
Nov 26, 2014
People found this helpful0
Would like to say a massive thank you to Matthew and Marianne in the Chelmsford branch for helping me find tenants for my flat. After having nightmare tenants from a previous agent I was a bit concerned in letting my flat again, the team made me feel at ease with being professional and guiding me... Read Full Review
Comments (0)Was this helpful?:
Adam said about William H Brown
Services : Letting( As a Owner )Date: 26th Nov 2014
Would like to say a massive thank you to Matthew and Marianne in the Chelmsford branch for helping me find tenants for my flat. After having nightmare tenants from a previous agent I was a bit concerned in letting my flat again, the team made me feel at ease with being professional and guiding me through every step of the way. I would definitely recommend William h brown
The UK's Largest Customer Review Website for the Property Industry
As I have just recently ...
Share On :
5 Star Review
By : 'Jal'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CM1
Nov 26, 2014
People found this helpful0
As I have just recently decided to move out with my girlfriend in to our first place together and was unsure of the process involved. I walked in to a few of the agents including William H Brown. Once I was in branch the member of staff I dealt with explained all of the process and guided me... Read Full Review
Comments (0)As I have just recently decided to move out with my girlfriend in to our first place together and was unsure of the process involved. I walked in to a few of the agents including William H Brown. Once I was in branch the member of staff I dealt with explained all of the process and guided me through the properties they have available. They then booked me several viewings on different 2 bedroom properties and were very friendly and professional. I fell in love with the place and moved in with no problems what so ever! Really impressed with the lettings team.
Was this helpful?:
Jal said about William H Brown
Services : Letting( As a Tenant )Date: 26th Nov 2014
As I have just recently decided to move out with my girlfriend in to our first place together and was unsure of the process involved. I walked in to a few of the agents including William H Brown. Once I was in branch the member of staff I dealt with explained all of the process and guided me through the properties they have available. They then booked me several viewings on different 2 bedroom properties and were very friendly and professional. I fell in love with the place and moved in with no problems what so ever! Really impressed with the lettings team.
Excellent service! Highly recommend them.
The UK's Largest Customer Review Website for the Property Industry
I couldn't fault the service ...
Share On :
5 Star Review
Jack
Alex
By : 'Sheila'
Services : Sales( As a Vendor )
Sold price : £348000
Would you recommend ? : Yes
Postcode : CM1
Nov 20, 2014
People found this helpful0
I couldn't fault the service I have received. The 2 staff I dealt with were polite, extreemly helpful and I felt they were very knowledgeable. They took the time and trouble to help me find the right property and they were not pushey as some Agents are. My sale is going through very smoothly with... Read Full Review
Comments (0)Was this helpful?:
Sheila May said about William H Brown
Services : Sales( As a Vendor )Date: 20th Nov 2014
I couldn't fault the service I have received. The 2 staff I dealt with were polite, extreemly helpful and I felt they were very knowledgeable. They took the time and trouble to help me find the right property and they were not pushey as some Agents are. My sale is going through very smoothly with the help of the agents and they have guided me every step of the way. If I ever move or sell again I will definately go here first. I would also recommend them to any of my friends who would be moving in the future.
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 28 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
