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Leeds, LS17
1.3/5, 3 Reviews
0% Recommended
50% sales valuation accuracy
50% sales fee satisfaction
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"Called the office and spoke..."
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2 Star Review
Demi
Elliott
By : 'Shaun'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LS7
Mar 8, 2018
People found this helpful0
Called the office and spoke to Demi on 3rd March to arrange two viewings. She said she would speak to vendors and e mail me confirmation of the viewing times I had requested.She also suggested we had a valuation on my property which I agreed to and which would take place on Sat 10th . I happened to drive past one of the properties 1hour later and was surprised to see a Sold sign displayed. Checked my email mails on Monday and there was an e mail confirming I would have a visit from Linzi but no mention of my request to view the two people. I tried and asked her response the viewings and the sold sign but still didn't hear back. I then received a call on Tuesday from Elliott , I'm assuming as a result of my e mail., to discuss viewkng. I asked him about the sold sign and he said it was sold and that I couldn't have the time I had requested to view the other one and could I view on the evening of Thursday the 8th. I explained i preferred to view in daylight and could I see the property on Saturday 10th as I work through the week. .He replied they were fully booked and i would not be able to view until March 17th. As this would have been two weeks after my original request I didn't feel this was very good service. I said to Elliott that as we didn't seem to be getting anywhere ,there didn't seem much point continuing the conversation. He responded with a curt ' that's fine '. No attempt was made to look into it, see if there was anything he could do and possibly call me back. Had he have tried and called me back to say there was nothing he could do I would have appreciated his effort and waited to view ,instead he gave the distinct impression he couldn't have cared less . All in all, no initial response from Demi via e mail as promised and the disinterested attitude of Elliott didn't exactly inspire me and I called back to cancel the viewing with Linzi. . Again, Elliott couldn't have cared less . Not an overall positive experience which is a shame as we are in a position to purchase a suitable property without the need to sell our current on so no chains involved
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 50% | 50.00% | £0 | £0 |
Address
William H Brown
406 Harrogate Road Moortown, Leeds, Yorkshire
LS17 6PY
0113 2696226
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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1 Star Review
By : 'S'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : LS17
Mar 21, 2018
People found this helpful2
Terrible from start to finish. I had the unfortunate experience of purchasing my latest property through them. Linzi (the branch manager) hadn't obtained the correct proof that the vendor selling the property even owned it!! This ended up delaying our purchase by 5 weeks. when I pointed out... Read Full Review
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S Wearden said about William H Brown
Services : Sales( As a Buyer )Date: 21st Mar 2018
Terrible from start to finish. I had the unfortunate experience of purchasing my latest property through them. Linzi (the branch manager) hadn't obtained the correct proof that the vendor selling the property even owned it!! This ended up delaying our purchase by 5 weeks. when I pointed out that she should have obtained proof of ownership before listing the property for sale, she argued that I was in the wrong! She later apologised and corrected herself. How is a branch manager this incapable! For any sellers out there, avoid like the plague!! Not only so, but 4 weeks after purchasing I find that they have sold my details (unknowingly) to a third party!
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Called the office and spoke ...
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2 Star Review
Demi
Elliott
By : 'Shaun'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LS7
Mar 8, 2018
People found this helpful0
Called the office and spoke to Demi on 3rd March to arrange two viewings. She said she would speak to vendors and e mail me confirmation of the viewing times I had requested.She also suggested we had a valuation on my property which I agreed to and which would take place on Sat 10th . I... Read Full Review
Comments (0)Called the office and spoke to Demi on 3rd March to arrange two viewings. She said she would speak to vendors and e mail me confirmation of the viewing times I had requested.She also suggested we had a valuation on my property which I agreed to and which would take place on Sat 10th . I happened to drive past one of the properties 1hour later and was surprised to see a Sold sign displayed. Checked my email mails on Monday and there was an e mail confirming I would have a visit from Linzi but no mention of my request to view the two people. I tried and asked her response the viewings and the sold sign but still didn't hear back.
Was this helpful?:
Shaun Warner said about William H Brown
Services : Sales( Prospective Vendor/Buyer )Date: 8th Mar 2018
Called the office and spoke to Demi on 3rd March to arrange two viewings. She said she would speak to vendors and e mail me confirmation of the viewing times I had requested.She also suggested we had a valuation on my property which I agreed to and which would take place on Sat 10th . I happened to drive past one of the properties 1hour later and was surprised to see a Sold sign displayed. Checked my email mails on Monday and there was an e mail confirming I would have a visit from Linzi but no mention of my request to view the two people. I tried and asked her response the viewings and the sold sign but still didn't hear back.
I then received a call on Tuesday from Elliott , I'm assuming as a result of my e mail., to discuss viewkng. I asked him about the sold sign and he said it was sold and that I couldn't have the time I had requested to view the other one and could I view on the evening of Thursday the 8th. I explained i preferred to view in daylight and could I see the property on Saturday 10th as I work through the week. .He replied they were fully booked and i would not be able to view until March 17th.
As this would have been two weeks after my original request I didn't feel this was very good service. I said to Elliott that as we didn't seem to be getting anywhere ,there didn't seem much point continuing the conversation. He responded with a curt ' that's fine '. No attempt was made to look into it, see if there was anything he could do and possibly call me back. Had he have tried and called me back to say there was nothing he could do I would have appreciated his effort and waited to view ,instead he gave the distinct impression he couldn't have cared less .
All in all, no initial response from Demi via e mail as promised and the disinterested attitude of Elliott didn't exactly inspire me and I called back to cancel the viewing with Linzi. . Again, Elliott couldn't have cared less .
Not an overall positive experience which is a shame as we are in a position to purchase a suitable property without the need to sell our current on so no chains involved
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We knew that buying a ...
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1 Star Review
By : 'pokerplayer'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LS18
Jul 8, 2014
People found this helpful9
We knew that buying a repossession would be tricky but William H Brown did nothing to help our cause. They are rude, abrupt and couldn't wait to get us off the phone. It took them days to return calls and emails. The agent kept telling us "all the work needed doing on the house is just... Read Full Review
Comments (0)We knew that buying a repossession would be tricky but William H Brown did nothing to help our cause. They are rude, abrupt and couldn't wait to get us off the phone. It took them days to return calls and emails.
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pokerplayer said about William H Brown
Services : Sales( Prospective Vendor/Buyer )Date: 8th Jul 2014
We knew that buying a repossession would be tricky but William H Brown did nothing to help our cause. They are rude, abrupt and couldn't wait to get us off the phone. It took them days to return calls and emails.
The agent kept telling us "all the work needed doing on the house is just cosmetic". Well our surveyors and damp/building specialists reckoned £25k - £30k minimum before it was liveable. The agent even had the cheek to say that to the damp specialist as if she was urging him to do a quick job that wouldn't put us off the purchase.
Initially their mortgage specialist outright reject us for a mortgage without even trying to get us one, just because I was a contractor and my partner hasn't started her teaching job yet. Guess what, Halifax gave us one on the spot 2 day later. She was so rude and basically ejected us out of her office as if she just couldn't be bothered.
We are avoiding all properties marketed by William H Brown.
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