Chancellors
2.6/5, 504 reviews
40% recommended
62% sales valuation accuracy
70% sales fee satisfaction
57% lettings valuation accuracy
56% lettings fee satisfaction

Property Features

The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors offices in the Home Counties and Oxfordshire, Anscombe & Ringland offices in London and Middlesex and Russell Baldwin & Bright offices in Herefordshire ... show more The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors offices in the Home Counties and Oxfordshire, Anscombe & Ringland offices in London and Middlesex and Russell Baldwin & Bright offices in Herefordshire and Mid Wales.

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Latest Reviews

 View all Reviews 504
22nd Apr 2024
reviewed by 'Steve'
“As the out reviews have said avoid at all costs i was told on 4 occasions it was going to exchange , ......”
15th Apr 2024
reviewed by 'L'
“Would not recommend for landlords at all. The initial contact with Chancellors was via Kayleigh who was great. Shortly after ......”
15th Apr 2024
reviewed by 'Zara Nash'
“Frustrated is an underestimation. After speaking to 4 people at the Wokingham Branch, sending in emails as well as being assured ......”
16th Dec 2023
reviewed by 'Sarah C'
“Fantastic communication throughout, Alistair and his team at the Bicester office have been totally amazing throughout transaction, best estate agents ......”
14th Dec 2023
reviewed by 'Funmi'
“Excellent Service Zsofia, Richard and the team were very helpful. They called us to check if we were still looking ......”
22nd Nov 2023
reviewed by 'Jennifer Gull'
“Chancellors force buyers to pay huge £80 for ID and checks on you as a buyer This was in August ! Absolutely ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 62% 70% £60,000 £2,017,500
Lettings 57% 56% £311 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 56 53 118 61 26 41 16 14 86
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Chancellors Branches (view all 54)
Abingdon, OX14
Amersham, HP6
Ascot, SL5
Aylesbury, HP20
Banbury, OX16
Barnet, EN5
Basingstoke, RG21
Bicester, OX26

“Tried selling my home through another local e......”

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Jun 09,2022
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Alistair
By: 'Debbie'
Jun 09,2022
0 people found
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Tried selling my home through another local estate agent who had terrible communication. Decided to switch to Chancellors after speaking to Alistair. 100% recommend, from communication through to the brilliant marketing and tech these guys use....
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“Wasim is Chancellors! Fantastic advice. His......”

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Jun 08,2022
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Wasim
By: 'Umar'
Jun 08,2022
0 people found
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Wasim is Chancellors! Fantastic advice. His approach from the initial valuation to securing us a buyer has been first class. Look no further, if you need a knowledgable local estate agent with traditional values....
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“Excellent service with a really helpful team.......”

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Jun 06,2022
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Adam
By: 'Gillian'
Jun 06,2022
0 people found
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Excellent service with a really helpful team. Adam who I dealt with seemed highly experienced and made the whole process so easy for me with my busy lifestyle....
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“Should be investigated for breach of GDPR and ICO...”

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May 09,2022
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Owen
By: 'H Ward'
May 09,2022
0 people found
this helpful
This company in my opinion is collecting data from callers to properties “to good to be true” for sale. When people such as myself call in it’s unavailable. Only to collect as mush details to hold on their call-out centre. Case and point: https://...
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“A waste of time. Registered with Chancellors,......”

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Apr 05,2022
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By: 'Mrs'
Apr 05,2022
0 people found
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A waste of time. Registered with Chancellors, looking for a house. Would not communicate potential houses but advertised houses no longer for sale....
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“Prospective buyer here. They keep old listing......”

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Mar 29,2022
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By: 'House buyer'
Mar 29,2022
1 people found
this helpful
Prospective buyer here. They keep old listings on their website and Rightmove. They do not answer the phone nor reply to our emails for visit requests. Terrible....
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“Prospective buyer here. They keep old listing......”

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Mar 29,2022
Minithumbdown
By: 'House buyer'
Mar 29,2022
0 people found
this helpful
Prospective buyer here. They keep old listings on their website and Rightmove. They do not answer the phone nor reply to our emails for visit requests. Terrible....
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“Terrible.property management - landlord avoid...”

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Feb 26,2022
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By: 'Poonam'
Feb 26,2022
1 people found
this helpful
The aylesbury branch are very polite and good at selling the package. However, if you are a landlord, DO NOT use this agency to manage the property. They take your money, and that is the only thing they know. Even with full management, they do ...
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“Landlords – Avoid this company!...”

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Feb 04,2022
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By: 'Ben'
Feb 04,2022
2 people found
this helpful
If you're a landlord then avoid using Chancellors lettings in Banbury. I've dealt with more than a few lettings agencies in recent years as both a landlord and a tenant and I've never been so unfortunate to come across a team with such a lack ...
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“They left me 1 months without hot water in th......”

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Jan 11,2022
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By: 'Adelin'
Jan 11,2022
0 people found
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They left me 1 months without hot water in the winter, calling them multiple times all that they said is we will get it sorted, but that never happen untill I report them to council. Bunch of disrespectfull people. Wouldn't recommend to anyone specifically if you ...
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“Initially they were not bad to begin with but I ......”

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Dec 06,2021
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By: 'Vendor'
Dec 06,2021
0 people found
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Initially they were not bad to begin with but I did make it clear from the start reducing my price was not an option. I was with them for 12 weeks and only had 2 viewings but literally from the second week I was pressurised to drop ...
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“Incompetence and lies...”

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Nov 25,2021
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By: 'Oxford reviewer'
Nov 25,2021
1 people found
this helpful
Chancellors consistently withheld the truth from us as tenants, and didn't bother to reply to our questions which would have revealed essential information. When things went wrong as a result, they blamed us, the tenants. Do not use these agents....
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“This terrible Estate Agency has no commitment......”

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Oct 15,2021
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By: 'Nooshin'
Oct 15,2021
0 people found
this helpful
This terrible Estate Agency has no commitment to reply customers. personnel is so rude, zero respect towards customers. Major delays in responses via email. I have just wasted my time with this agency.They have a habit of hanging up the phone mid sentence and ...
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“Very rude and disrespectful...”

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Sep 01,2021
Minithumbdown
By: 'sadd M'
Sep 01,2021
1 people found
this helpful
The personnel is so rude, zero respect towards customers. Major delays in responses via email. They have a habbit of hanging up the phone mid sentence and won't let the customer talk. I have been to so many places like this but i have never ...
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“Worst estate agents...”

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Sep 01,2021
Minithumbdown
By: 'Hollie'
Sep 01,2021
1 people found
this helpful
Terrible experience buying a property. They gave false information, as well as the wrong information and also told plain lies! - all of which could have landed me with a serious problem with the property after the sale went through and affected the mortgage too. ...
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“Impossible to buy property from this company.......”

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Aug 19,2021
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By: 'arthur'
Aug 19,2021
1 people found
this helpful
Impossible to buy property from this company. Never available. Put you through to teams miles away pretending to be a local office. Staff constantly leaving and being replaced. A right bunch of story tellers who will say anything they think you want to hear to ...
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“Awful service. Don't use...”

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Jul 12,2021
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By: 'Mike'
Jul 12,2021
1 people found
this helpful
Terrible customer service. Difficult to get hold of, don't return calls or emails in a timely manner. Terrible advertising. Making excuses for property not selling when they clearly just haven't made much of an effort with it as similar properties are having no issue selling ...
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“Poor contact...”

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Jul 10,2021
Minithumbdown
By: 'Gemma'
Jul 10,2021
0 people found
this helpful
I’ve been trying to contact them in the last few days regarding some properties we are interested in on the market. However they have been failing to get back to me despite several times saying they would. Feel sorry for the people selling their ...
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“Poor from the start...”

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Jun 30,2021
Minithumbdown
By: 'N Main'
Jun 30,2021
0 people found
this helpful
Very poor service from the start. Our house sold 1st day on the market, to a neighbour, 18th Jan2021 no associated sales or purchase did not complete until June2021.I will never use this Company again. They recommended solicitors to both buyer and seller (for ...
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“The worst customer service ever!...”

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Jun 28,2021
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By: 'dan'
Jun 28,2021
2 people found
this helpful
The worst customer service ever! Agreed to purchase a property from chancellors, mortgage in place, solicitors instructed in April 2021, told the agents had to complete before stamp duty holiday. My solicitor raised enquiries but the vendor could not be bothered to reply to these nor ...
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“Despicable gazumpers. Did all my paperwork speedily. Paid money upfront ......”

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Jun 22,2021
Minithumbdown
By: 'Pet'
Jun 22,2021
1 people found
this helpful
Despicable gazumpers. Did all my paperwork speedily. Paid money upfront and found out they went behind my back to find another offer. My offer was accepted 2 weeks’ ago…...
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“Pathetic, the worst experience I've ever had ......”

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Jun 19,2021
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By: 'Dan'
Jun 19,2021
1 people found
this helpful
Pathetic, the worst experience I've ever had from a company I've had to pay... Honestly save your money and go with another estate agent, these idiots don't care about you or your sale! I dealt with three different agents all equally useless, truly to contact ...
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“Best agent I have dealt with recently...”

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Jun 18,2021
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DANIELLE
By: 'Carla Delaney'
Jun 18,2021
0 people found
this helpful
I wanted to write a review as I have been looking for a rental property over the last 6 weeks and dealt with lots of lettings negotiators at various different agents. Chancellors has by far been the best I have dealt with so far! Both Danielle ...
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“Chancellors is a discriminatory agency! They ......”

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Jun 10,2021
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By: 'Imo'
Jun 10,2021
0 people found
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Chancellors is a discriminatory agency! They are refusing to sign ACORN’s No DSS Discrimination Pledge, implying a compliance with landlords turning away people receiving universal credit and other benefits from renting their houses. It’s illegal to discriminate against people on benefits, so way ...
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“I have been trying to move house recently, in......”

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Jun 02,2021
Minithumbup
By: 'Tina'
Jun 02,2021
0 people found
this helpful
I have been trying to move house recently, involving a long distance. I have asked several estate agents to help me, but sadly have been let down, promised return phone calls that never came and constantly put through to Head Offices, when the agents at ...
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“Avoid this fraud scheme. Attempted to buy a ......”

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May 25,2021
Minithumbdown
By: 'Disgruntled'
May 25,2021
3 people found
this helpful
Avoid this fraud scheme. Attempted to buy a property off Chancellors. They refused viewing to us, evem though we wanted to offer a higher price to the vendor and effectively have sold the property while their office was closed on Sunday. Must have been a ...
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“This company is very poor as property managin......”

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May 12,2021
Minithumbdown
By: 'Mimi'
May 12,2021
1 people found
this helpful
This company is very poor as property managing agents. The people in Didcot seemed lovely and professional but day to day the property is not dealt with by them but remote people in Bracknell who are slow and quite frankly rude. I would not recommend ...
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“Terrible agency. Dreadful experience. They ha......”

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May 05,2021
Minithumbdown
By: 'Peach'
May 05,2021
2 people found
this helpful
Terrible agency. Dreadful experience. They have no customer service whatsoever. The staff don't know anything. They all refuse to help, a bunch of money grabbers. No moral at all. They left me outside the property overnight. When I first moved in after months after sending ...
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“Impressively bad, unprofessional and mismanag......”

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Apr 12,2021
Minithumbdown
By: 'Looking'
Apr 12,2021
3 people found
this helpful
Impressively bad, unprofessional and mismanaged. The agents seem to never communicate amongst themselves and lie blatantly. Several times agents let themselves into our flat without knocking....
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“Worst experience...”

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Mar 20,2021
Minithumbdown
By: 'Karolina'
Mar 20,2021
3 people found
this helpful
The worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 4:44 PM 11/06/2019 by Nisha sran Nisha sran

Awards won by Chancellors

Regional Awards won by Chancellors

Individual Branch Awards

London, W11

Barnet, EN5

Abingdon, OX14

Aylesbury, HP20



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