Chancellors
2.6/5, 504 reviews
40% recommended
62% sales valuation accuracy
70% sales fee satisfaction
57% lettings valuation accuracy
56% lettings fee satisfaction

Property Features

The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors offices in the Home Counties and Oxfordshire, Anscombe & Ringland offices in London and Middlesex and Russell Baldwin & Bright offices in Herefordshire ... show more The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors offices in the Home Counties and Oxfordshire, Anscombe & Ringland offices in London and Middlesex and Russell Baldwin & Bright offices in Herefordshire and Mid Wales.

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Latest Reviews

 View all Reviews 504
22nd Apr 2024
reviewed by 'Steve'
“As the out reviews have said avoid at all costs i was told on 4 occasions it was going to exchange , ......”
15th Apr 2024
reviewed by 'L'
“Would not recommend for landlords at all. The initial contact with Chancellors was via Kayleigh who was great. Shortly after ......”
15th Apr 2024
reviewed by 'Zara Nash'
“Frustrated is an underestimation. After speaking to 4 people at the Wokingham Branch, sending in emails as well as being assured ......”
16th Dec 2023
reviewed by 'Sarah C'
“Fantastic communication throughout, Alistair and his team at the Bicester office have been totally amazing throughout transaction, best estate agents ......”
14th Dec 2023
reviewed by 'Funmi'
“Excellent Service Zsofia, Richard and the team were very helpful. They called us to check if we were still looking ......”
22nd Nov 2023
reviewed by 'Jennifer Gull'
“Chancellors force buyers to pay huge £80 for ID and checks on you as a buyer This was in August ! Absolutely ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 62% 70% £60,000 £2,017,500
Lettings 57% 56% £311 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 56 53 118 61 26 41 16 14 86
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Chancellors Branches (view all 54)
Abingdon, OX14
Amersham, HP6
Ascot, SL5
Aylesbury, HP20
Banbury, OX16
Barnet, EN5
Basingstoke, RG21
Bicester, OX26

“Their service was appalling. My tenant damaged my property but ......”

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Dec 27,2017
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Victoria
By: 'Erin'
Dec 27,2017
4 people found
this helpful
Their service was appalling. My tenant damaged my property but Chancellors was saying nothing was wrong - but I luckily got to know about the damage from the plumber. They were very friendly and their response was very quick when they wanted the contract, but ...
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Comment on agent fees
Average
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“I live in South Africa. I emailed Chancellor's to ask ......”

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Dec 13,2017
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Richard
By: 'Richard'
Dec 13,2017
0 people found
this helpful
I live in South Africa. I emailed Chancellor's to ask if they would like to market my property as the current Company namely Connell's had the property for 3 weeks but didn't respond to my emails!!! I sent them 4 !!!! Richard came back to me within the ...
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“Appalling beyond belief. I don't normally write negative reviews but ......”

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Dec 09,2017
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By: 'Andy'
Dec 09,2017
3 people found
this helpful
Appalling beyond belief. I don't normally write negative reviews but unfortunately the service (or lack of) provided by this Estate Agent was so bad, I believe others should be aware of it. Never in my professional life have i ever come across an organisation that ...
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Comment on agent fees
Terrible because they don't do anything. In a managed let they expect the landlord to do everything and absolve themselves of all responsibilities.
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“David was a good salesman and he was easy to ......”

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Nov 21,2017
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David
By: 'C.'
Nov 21,2017
3 people found
this helpful
David was a good salesman and he was easy to talk to and work with. His manner was professional and he is clearly someone who enjoys his job. His manager was more difficult to work with, made me feel like he was constantly harrassing me ...
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Comment on agent fees
I'm not sure. I was just buying a property and they were the estate agents marketing it.
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“Recently bought a house through Chancellors at Reading. Great service ......”

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Nov 16,2017
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gareth
By: 'Raman'
Nov 16,2017
1 people found
this helpful
Recently bought a house through Chancellors at Reading. Great service by Gareth Briggs. Pleasant and prompt. Always replies to e mails quickly with relevant information....
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Comment on agent fees
Only bought a house.
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“Great Job Wasim Bought our house this month & very happy ......”

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Nov 14,2017
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Wasim
By: 'Lola'
Nov 14,2017
0 people found
this helpful
Great Job Wasim Bought our house this month & very happy with the service given by Wasim. Very helpfull on everything....
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Comment on agent fees
Amazing
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“Hi I bought my house with chancellors the team was ......”

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Nov 10,2017
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Wasim
By: 'Armando26'
Nov 10,2017
0 people found
this helpful
Hi I bought my house with chancellors the team was very good wasim afsar as very good help as with everything many thanks...
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Comment on agent fees
Good
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“Daniel is the most professional, skilled,helpful, caring, patient and ......”

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Nov 07,2017
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Daniel
By: 'Amal'
Nov 07,2017
0 people found
this helpful
Daniel is the most professional, skilled,helpful, caring, patient and amazing negotiator I have dealt with in the last 4 years since I started thinking of selling my house I really appreciate his hard work and persistence it did pay off in the end He managed ...
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Comment on agent fees
Very good
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“We found David to be extremely helpful and he provided ......”

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Oct 31,2017
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David
By: 'Yawar'
Oct 31,2017
0 people found
this helpful
We found David to be extremely helpful and he provided us with a great 5 Strar professional service for which we would definitely like to recommend him to friends and family. Yawar Jafri...
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Comment on agent fees
Very Good.
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“I am still distraught after my experience with Chancellors. On 11/10/2017 ......”

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Oct 25,2017
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Ryan
By: 'Yas'
Oct 25,2017
2 people found
this helpful
I am still distraught after my experience with Chancellors. On 11/10/2017 I viewed a property in Slough. The same day I made an offer which was accepted. On the 13/10/17 my guarantor and I were supposed to receive the Experian tenancy background checking application form. I did ...
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“Ms. Danniella Wylie was in charge with the lettings progressions ......”

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Oct 23,2017
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Danniella
By: 'Simone'
Oct 23,2017
0 people found
this helpful
Ms. Danniella Wylie was in charge with the lettings progressions administration for our flat in Camberley. Ms. Wylie was always very helpful, very patience and very polite. She did a marvellous job. The Chancellors Estate Agency Company can be very proud of her excellent work. ...
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Comment on agent fees
the price of the fees are fair
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“Stephanie was professional and polite throughout the selling process. When ......”

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Oct 12,2017
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By: 'Ced'
Oct 12,2017
0 people found
this helpful
Stephanie was professional and polite throughout the selling process. When there were issues raised by others Stephanie was able to offer creative solutions. Stephanie used her negotiating skills to obtain a fair price for the house we were selling. For buying or selling houses in ...
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Comment on agent fees
The agent has a shared interest in achieving optimum price and was able to negotiate but was clear about range.
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By: Loutro
Jan 26, 2018
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Hi Regarding your comment Ced, I was selling and buying through Chancellors. They arranged for my purchase to be gazumped at the eleventh hour. It cost me a huge amount of money. They did not act in my best interests and in fact actively worked against me. It has taken a long time for the truth to emerge because of their unprofessional behaviour but I am now able to take action against them. ...

“Chancellor charged us £99.96 deducted from our deposit, we paid this ......”

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Oct 10,2017
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By: 'Henry'
Oct 10,2017
0 people found
this helpful
Chancellor charged us £99.96 deducted from our deposit, we paid this money on 02/12/2016. They requested for the receipt which i scanned to them as a proof. I called several times to chasing up the money. Spoke to a lady very unhelpful lady. I called the next ...
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Comment on agent fees
They are just taking money off people. Money that was paid to there account with proof.
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“Terrible!!, they made the very stressful experience of moving even ......”

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Oct 04,2017
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Rebecca
By: 'Ivan'
Oct 04,2017
0 people found
this helpful
Terrible!!, they made the very stressful experience of moving even more so. No respect for tenants, no communication, we had to drag everything from them and keep chasing them for things they are supposed to sort straight away. We were ignored and in the end ...
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Comment on agent fees
no comment
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“Gabby and Gary helped me when i locked myself out ......”

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Sep 29,2017
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Gabby
By: 'Anthony'
Sep 29,2017
0 people found
this helpful
Gabby and Gary helped me when i locked myself out my house. went the extra mile even though not the job to help me get back in by going through records for landlord details and searching for spare keys. hansk for this exceptional service not ...
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“We are more than happy with the service we have ......”

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Sep 25,2017
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Holly
By: 'Gloria'
Sep 25,2017
0 people found
this helpful
We are more than happy with the service we have received with the sale of our house last week. Holly has kept us up-to-date with each stage, as did Iain, incidentally, before he left. Thank you- it is so important that sellers are constantly kept ...
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Comment on agent fees
Fair
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“The worst service and experience of renting a property, terrible ......”

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Sep 21,2017
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By: 'Paulo'
Sep 21,2017
0 people found
this helpful
The worst service and experience of renting a property, terrible communication and no respect for tenants. Don't accept responsibility....
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Comment on agent fees
Industry standard
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“I was impressed how Julian Dando and his staff dealt ......”

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Sep 19,2017
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Julian
By: 'Katie'
Sep 19,2017
0 people found
this helpful
I was impressed how Julian Dando and his staff dealt with a tricky tenant problem - he definitely sorted the situation out quicklly and efficiently....
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Comment on agent fees
good
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“Great team at chancellors chesham branch dynamic team and with ......”

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Sep 15,2017
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By: 'M'
Sep 15,2017
0 people found
this helpful
Great team at chancellors chesham branch dynamic team and with nicholas richmond and the crew I felt like I was part of their team...
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“Daniel's professionalism, knowledge of the market and high level of ......”

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Sep 12,2017
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Daniel
By: 'Charl'
Sep 12,2017
1 people found
this helpful
Daniel's professionalism, knowledge of the market and high level of client service got me a brilliant price in a difficult market. Highly recommended....
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Comment on agent fees
Very good
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“Paul was exceptionally helpful in guiding me through the house ......”

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Sep 08,2017
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Paul
By: 'Brannock'
Sep 08,2017
0 people found
this helpful
Paul was exceptionally helpful in guiding me through the house selling process from beginning to end - nothing was too much trouble. He kept me informed and liaised efficiently between all parties. I cannot thank him enough for all the care and support I received ...
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Comment on agent fees
As expected
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“Arabella Wiltshire is the letting manager for the Botley branch ......”

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Aug 31,2017
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Arabella
By: 'Elisa'
Aug 31,2017
0 people found
this helpful
Arabella Wiltshire is the letting manager for the Botley branch and the person who dealt with our letting process. We were a bit confused about what we needed to do and worried about who would rent our property. She made the "journey" extremely easy and ...
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Comment on agent fees
We think the fees are fair and standard and they are very well explained.
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“Charlotte is very 'on the ball' and helpful. She has ......”

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Aug 30,2017
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Charlotte
By: 'Nicky'
Aug 30,2017
0 people found
this helpful
Charlotte is very 'on the ball' and helpful. She has a positive attitude and that helps so much in sorting out potentially stressful situations....
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“Terrible experience, had to withdraw from renting a property as ......”

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Aug 25,2017
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By: 'Tyler'
Aug 25,2017
1 people found
this helpful
Terrible experience, had to withdraw from renting a property as they could just not get the tenancy agreement correct and ignored us for weeks. Can't faulty Danny from the high Wycombe office, he did everything he could for us however after dealing with him we ...
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Comment on agent fees
Bad - £320 admin fees and they can't even reply to you
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“Trying to get to speak to Mike Thomas regarding a ......”

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Aug 18,2017
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By: 'Ann'
Aug 18,2017
1 people found
this helpful
Trying to get to speak to Mike Thomas regarding a clients expirying mortgage offer is mission impossible. Despite leaving more than 5 messages for urgent call back over two days, I'm still waiting to hear from him. Apparently, he's a sales progressor. If he progresses sales ...
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Comment on agent fees
Not sure - I'm a broker acting on behalf of the buyer.
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“So NOT under any circumstances let your house through chancellor's ......”

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Aug 17,2017
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By: 'Disgusted'
Aug 17,2017
4 people found
this helpful
So NOT under any circumstances let your house through chancellor's estate agents. Although the local branch in Banbury was fine, the head office in Bracknell is totally incompetent and will rip off the landlord at any opportunity. I have lost well over a £1000. due to ...
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Comment on agent fees
Appalling! !
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“I had the pleasure of having dealings regarding a purchase ......”

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Aug 16,2017
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Hassan
By: 'Dr'
Aug 16,2017
0 people found
this helpful
I had the pleasure of having dealings regarding a purchase of a flat with Hassan and found him to be very prompt and on time for the viewings and very informative and helpful with his knowledge about the property. He also kept me update with ...
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“I wish I had read these reviews before using Chancellors ......”

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Aug 16,2017
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By: 'Vanessa'
Aug 16,2017
0 people found
this helpful
I wish I had read these reviews before using Chancellors management services for lettings. I have found them absolutely appalling. The appointment suppliers to do repairs who can charge 4 times the price of some and they do no inspection of the work undertaken by supplier ...
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Comment on agent fees
Average
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“Excellent service from an honest, reliable and proactive agent. I ......”

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Aug 15,2017
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Robert
By: 'Henleybod'
Aug 15,2017
0 people found
this helpful
Excellent service from an honest, reliable and proactive agent. I have had several encounters with other Agencies and have to say that Chancellors in Henley far exceeded the abilities and experience of any other agent....
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“This is not a trustworthy company, We have been looking ......”

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Aug 15,2017
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By: 'Susana'
Aug 15,2017
2 people found
this helpful
This is not a trustworthy company, We have been looking to buy a house in the region of £650,000. We were shown a property by chancellors in Surrey and were told that the house was under offer but they would sell it to us depending on ...
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By: Kirsty
Apr 11, 2018
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Antony Roberts Kew did the same few years ago with us! After complain they refunded us with the security deposit we had paid to take the property off the market. Chancellers Richmond we believe was acting with discrimination towards us recently. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:44 PM 11/06/2019 by Nisha sran Nisha sran

Awards won by Chancellors

Regional Awards won by Chancellors

Individual Branch Awards

London, W11

Barnet, EN5

Abingdon, OX14

Aylesbury, HP20



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