Chancellors
2.6/5, 504 reviews
40% recommended
62% sales valuation accuracy
70% sales fee satisfaction
57% lettings valuation accuracy
56% lettings fee satisfaction

Property Features

The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors offices in the Home Counties and Oxfordshire, Anscombe & Ringland offices in London and Middlesex and Russell Baldwin & Bright offices in Herefordshire ... show more The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors offices in the Home Counties and Oxfordshire, Anscombe & Ringland offices in London and Middlesex and Russell Baldwin & Bright offices in Herefordshire and Mid Wales.

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Latest Reviews

 View all Reviews 504
22nd Apr 2024
reviewed by 'Steve'
“As the out reviews have said avoid at all costs i was told on 4 occasions it was going to exchange , ......”
15th Apr 2024
reviewed by 'L'
“Would not recommend for landlords at all. The initial contact with Chancellors was via Kayleigh who was great. Shortly after ......”
15th Apr 2024
reviewed by 'Zara Nash'
“Frustrated is an underestimation. After speaking to 4 people at the Wokingham Branch, sending in emails as well as being assured ......”
16th Dec 2023
reviewed by 'Sarah C'
“Fantastic communication throughout, Alistair and his team at the Bicester office have been totally amazing throughout transaction, best estate agents ......”
14th Dec 2023
reviewed by 'Funmi'
“Excellent Service Zsofia, Richard and the team were very helpful. They called us to check if we were still looking ......”
22nd Nov 2023
reviewed by 'Jennifer Gull'
“Chancellors force buyers to pay huge £80 for ID and checks on you as a buyer This was in August ! Absolutely ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 62% 70% £60,000 £2,017,500
Lettings 57% 56% £311 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 56 53 118 61 26 41 16 14 86
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

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Chancellors Branches (view all 54)
Abingdon, OX14
Amersham, HP6
Ascot, SL5
Aylesbury, HP20
Banbury, OX16
Barnet, EN5
Basingstoke, RG21
Bicester, OX26

“I have been a customer of Chancellors for ten years ......”

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Aug 03,2017
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Andrew
By: 'Elaine'
Aug 03,2017
0 people found
this helpful
I have been a customer of Chancellors for ten years and this branch led by Andrew has once again found me suitable tenants within a very short space of time. Andrew and Ben are professional, yet friendly, giving me confidence as a 'long distance' landlord ...
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Comment on agent fees
The fees are competitive within the Oxford area
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“OK for taking the rent from the tenant. Poor at ......”

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Jul 31,2017
Minithumbdown
By: 'WeWantOurMoney'
Jul 31,2017
1 people found
this helpful
OK for taking the rent from the tenant. Poor at paying it to the our account. Local service in Chesham OK, but it all grinds to a halt when it comes to making a simple transfer of landlord account payments. Was requested by us in ...
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“Very poor. Misled from day 1 with a rental increase clause ......”

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Jul 26,2017
Minithumbdown
By: 'Avoid'
Jul 26,2017
0 people found
this helpful
Very poor. Misled from day 1 with a rental increase clause being included in the tenancy agreement that we were not made aware of. Only came to light once all R.E.M. location plans were in effect and they had us over a barrel. They ...
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Comment on agent fees
No more excessive than any other agents I have seen but certainly very high when compared to service levels.
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“As a landlord I would never recommend Chancellors of High ......”

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Jul 22,2017
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By: 'Noah'
Jul 22,2017
1 people found
this helpful
As a landlord I would never recommend Chancellors of High Wycombe. They failed to manage my property. My previous tenant had made mofications to the property to which Chancellors failed to pick up despite carrying out checks. Seldom returned my calls leaving me very frustrated ...
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Comment on agent fees
Not value for money. Inventory check given to third party bit worrying.
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“We arranged a valuation meeting with the Wokingham branch - ......”

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Jul 21,2017
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By: 'MDR'
Jul 21,2017
2 people found
this helpful
We arranged a valuation meeting with the Wokingham branch - to give us an idea about sales as well as lettings. They arranged a day and time for two of their consultants to visit us. They never turned up; they did not even phone us ...
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Comment on agent fees
N/A Whatever it is it is too much for this agent.
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“July 2016. Manager had 'Little man syndrome'. Tried to cheat by ......”

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Jul 21,2017
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Ben
By: 'YOUKNOWWHO'
Jul 21,2017
5 people found
this helpful
July 2016. Manager had 'Little man syndrome'. Tried to cheat by raising the agreed percentage fee when buyer was found. Head office just as bad, spineless individual who wouldn't acknowledge or apologise or even look into the issue...just money grabbing issuing threat of court action ...
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Comment on agent fees
Their fee was very competitive but what's the point if they are untrustworthy.
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“Such a bad experience with this agent so far. The ......”

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Jul 19,2017
Minithumbdown
By: 'Annoyed'
Jul 19,2017
0 people found
this helpful
Such a bad experience with this agent so far. The letting of the property was ok but the property management so far has been awful. The Bracknell office who appear to manage this never respond to emails even when you complain to a manager. They ...
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Comment on agent fees
Considering the service they are shocking. If service was good we wouldn't have an issue with the cost.
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“I had very good buying experience with this company speacily ......”

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Jul 18,2017
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By: 'Nadeem'
Jul 18,2017
0 people found
this helpful
I had very good buying experience with this company speacily have recived v good customer services from Daniel Carlisle. Highly recommend for business . Thanks Nadeem...
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“Terrible! When we moved we found previous tenants stuff in ......”

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Jul 15,2017
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Jessica
By: 'Giulia'
Jul 15,2017
0 people found
this helpful
Terrible! When we moved we found previous tenants stuff in the house including a professional mincer, probably stolen (!) Supermarket baskets, and wardrobe full of old and weird stuff. Half of the lights in the house don't work and we can't use the shower. I have ...
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Comment on agent fees
A lot of money for no service
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“Sam deliberately misleads customers. He tells one customer that a ......”

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Jul 15,2017
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By: 'Ava28'
Jul 15,2017
0 people found
this helpful
Sam deliberately misleads customers. He tells one customer that a flat is unavailable and then tells another customer that it is available. He also cancels viewing 15 minutes before an appointment on a regular basis. He is extremely rude, talks down to customers and amusingly assumes ...
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Comment on agent fees
Terrible. There is a fee for everything - it's almost as though they don't want you to move in. Worked out at £600 for a high earning professional couple.
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“Chancellors were great when they wanted my business but I ......”

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Jul 14,2017
Minithumbdown
By: 'Linda'
Jul 14,2017
2 people found
this helpful
Chancellors were great when they wanted my business but I am getting a poor property management service as a landlord. They do not return calls or even acknowledge my emails. I am very frustrated and changing agents at the end of this contract....
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Comment on agent fees
I am paying for a service that I do not feel that I am getting.
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“The service I received from the Summertown branch was highly ......”

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Jul 04,2017
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Jessica
By: 'Pavoreal'
Jul 04,2017
0 people found
this helpful
The service I received from the Summertown branch was highly professional and the property sold within three weeks and the follow up from the initial sale was also most efficient....
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“Terrible estate agent! Stay away from them. They were misleading ......”

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Jun 30,2017
Minithumbdown
By: 'Mrs'
Jun 30,2017
0 people found
this helpful
Terrible estate agent! Stay away from them. They were misleading me to sign a sole agent agreement regardless who sell it at the end, they will get commission. They said they would agree joint agents then when I made that request, they simply told me ...
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Comment on agent fees
Very bad. Stay away from this kind of unprofessional agent.
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“Chancellors Sunningdale are fixing their sign boards on peoples properties ......”

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Jun 26,2017
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By: 'Mr'
Jun 26,2017
0 people found
this helpful
Chancellors Sunningdale are fixing their sign boards on peoples properties without permission or verification and then leave them there. When it is reported they ignore the complaint and do not return calls. They fixed a sign board to my fence with bolts and when told ...
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Comment on agent fees
nil
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“Shockingly bad!!! I will never recommend or sell those Chancellors ......”

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Jun 20,2017
Minithumbdown
By: 'Kenny'
Jun 20,2017
1 people found
this helpful
Shockingly bad!!! I will never recommend or sell those Chancellors again. Wayne did not find out the full position of my buyers, after nearly 8 weeks of being sold and trying to exchange contract Wayne finds out that part of the deposit money is coming from ...
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Comment on agent fees
For the service I got bad, for the service I was expecting resonable
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“I£ve paid an application fee of 350 pounds.My application ......”

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Jun 19,2017
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Liam
By: 'Ricardo'
Jun 19,2017
1 people found
this helpful
I£ve paid an application fee of 350 pounds. My application was refused. They did not refund my application despite many times that I chased them....
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Comment on agent fees
Expensive and they didn´t refund me as provised
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“Worst thugs in Newbury. Charge more and no service at ......”

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Jun 08,2017
Minithumbdown
By: 'ronie'
Jun 08,2017
4 people found
this helpful
Worst thugs in Newbury. Charge more and no service at all. Act just as intermediates between landlord and tenant without any support....
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Comment on agent fees
bad
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“They left me and my husband with 9 months old daughter ......”

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Jun 01,2017
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Krystyna
By: 'K'
Jun 01,2017
0 people found
this helpful
They left me and my husband with 9 months old daughter on the street , just becouse for two weeks they messed up our case. Thinking to go to the court, very bad experience...
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“I have let property for 25 years and recently let a ......”

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Jun 01,2017
Minithumbdown
By: 'J.Tinsley'
Jun 01,2017
4 people found
this helpful
I have let property for 25 years and recently let a property through Chancellors letting agent. I have had the most appalling service from them. I cannot advise any landlord strongly enough not to go anywhere near them. The local branch found a tenant, (this bit ...
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“My family and i had to move and we found ......”

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Apr 21,2017
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Sam
By: 'Friederike'
Apr 21,2017
0 people found
this helpful
My family and i had to move and we found Sam by far the most helpful, kind and energetic agent for a long time. He really enjoys what he is doing and went above and beyond his duty for us. He is the reason we ...
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“This is by far the WORST company I have ever ......”

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Apr 11,2017
Minithumbdown
By: 'E'
Apr 11,2017
1 people found
this helpful
This is by far the WORST company I have ever dealt with. As a renter I have never owned the property I rent, but despite this I get multiple phone calls a week and emails asking telling me that my property is on the market ...
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Comment on agent fees
BAD
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“Absolute shambles of an estate agent, whole office run by 20 ......”

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Apr 03,2017
Minithumbdown
By: 'Paul'
Apr 03,2017
4 people found
this helpful
Absolute shambles of an estate agent, whole office run by 20 something year olds who haven't got a clue what they're doing, told me the flat I'm in now had already gone then i rented it through another estate agent the same morning, every time I ...
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“We decided not to go with Chancellors for the marketing ......”

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Mar 29,2017
Minithumbdown
By: 'Fedupfrombracknell'
Mar 29,2017
2 people found
this helpful
We decided not to go with Chancellors for the marketing of our property, one due to finding the property we wanted through another local agent, which would speed up the sale and purchase process and two, they overpriced our property (approx. 20k). However, even after ...
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Comment on agent fees
They offered 1.5 which isn't bad but I got 1% elsewhere.
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“I have very bad experience with that agency, I don't ......”

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Mar 14,2017
Minithumbdown
By: 'Mohamed'
Mar 14,2017
0 people found
this helpful
I have very bad experience with that agency, I don't recommend them at all, after I left the property they seem that they don't now you...
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“I had excellent service from Jon Harrison and his manager, ......”

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Mar 11,2017
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Jon
By: 'Xx11'
Mar 11,2017
0 people found
this helpful
I had excellent service from Jon Harrison and his manager, Robert, and am pleased to say I've now moved into my dream home. Thank you...
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“I wrote a glowing review for them in 2012 when we ......”

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Mar 10,2017
Minithumbdown
By: 'KE1988'
Mar 10,2017
0 people found
this helpful
I wrote a glowing review for them in 2012 when we bought and sold a property with David Burrows who was a great agent. The communication from Chancellors this time has been poor, the quality of the sales staff has nose dived and the overall experience ...
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Comment on agent fees
Fees were in line with other bracknell agents
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“One word! Appalling.From start to finish the sale of ......”

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Mar 06,2017
Minithumbdown
By: 'Jonesy'
Mar 06,2017
4 people found
this helpful
One word! Appalling. From start to finish the sale of my property was a total shambles and I wish I'd never picked up the phone to them. From not leaving me a copy of the contract (illegal) to vastly overinflating the value, to trying to ...
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Comment on agent fees
Fees were reasonable if they'd have acted correctly.
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“We have recently advertised our flat with Chancellors Kidlingtonand are ......”

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Feb 23,2017
Minithumbdown
By: 'chuckawalla'
Feb 23,2017
4 people found
this helpful
We have recently advertised our flat with Chancellors Kidlington and are very disgusted with the service we received. First of all we were assured by one of the staff that we would definately get £995 for rental in Kidlington, as they had let a flat round ...
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Comment on agent fees
bad
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“Kirsty woodley was very helpful in everything on purchasing a ......”

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Feb 07,2017
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Kirsty
By: 'Adam'
Feb 07,2017
0 people found
this helpful
Kirsty woodley was very helpful in everything on purchasing a house she did a really good job on everything letting me know on what to do and what was happening through out the process, she also gave me good advice on what do to do ...
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“Helpful up to the move in date. Incorrect keys given, ......”

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Jan 05,2017
Minithumbdown
By: 'BobbyBrown'
Jan 05,2017
2 people found
this helpful
Helpful up to the move in date. Incorrect keys given, over a month and still waiting for a sets of keys, we're using the agents. No letterbox key. Door handles broken or non existent (locking my partner in a bedroom, having to unscrew bathroom door ...
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Comment on agent fees
Bad.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:44 PM 11/06/2019 by Nisha sran Nisha sran

Awards won by Chancellors

Regional Awards won by Chancellors

Individual Branch Awards

London, W11

Barnet, EN5

Abingdon, OX14

Aylesbury, HP20



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