“We have recently advertised our flat with Chancellors Kidlingtonand are ......”
1 Star Review
Feb 23,2017
By:
'chuckawalla'
Feb 23,2017
Branch: Kidlington, 7 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: OX5
Branch: Kidlington, 7 High Street
Lettings (as a Landlord)
Postcode: OX5
4
people found
this helpful
We have recently advertised our flat with Chancellors Kidlington
and are very disgusted with the service we received.
First of all we were assured by one of the staff that we would definately get £995 for rental in Kidlington, as they had let a flat round the corner for the same price.
As time went on there were plenty of people who viewed the flat
but no takers. I was then advised from other agents that the rental we were asking was far too high. I then asked for the rent to be lowered to £950.ONO. The flat had been fully refurbished. It was now 16 weeks and still no takers. Had they advised us that the reason people were not interested was that the price was far too high. Had they suggested lowering the price to a more realistic rent for that area, the flat would have been let long ago.
Unfortunately we signed a contract for 24 weeks (6months) which we didn't read fully and were told that we could not advertise with any other agent. If we did they would charge us
the full fee of £540 if we went to another agent. In the end we decided to send a cheque for £540 which was delivered by hand Friday evening and Monday morning we received an email saying that the cheque had been left on the Office desk and shredded by the cleaners Saturday night!!! No other Letting Agent has this policy for 6 months and I feel that this is very unfair and threatening. The day after I asked another Letting Agent to advertise the flat at £875 it was taken the same day. We suggest that if Chancellors change their policy they might get more satisfied customers.
Comment on agent fees
bad
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