0% sales valuation accuracy
100% sales fee satisfaction
56% lettings valuation accuracy
73% lettings fee satisfaction
No company information
Latest Reviews
25th Nov 2023
reviewed by 'Godfrey'
19th May 2023
reviewed by 'Laura'
1st Apr 2022
reviewed by 'Back hamlet'
4th Jul 2021
reviewed by 'Buyer'
6th Feb 2021
reviewed by 'Vera'
Opening Hours
Address
William H Brown
Wolsey House, 16-18 Princes Street
Ipswich
Suffolk
IP1 1QT
01473 226101
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £220,000 | £220,000 |
| Lettings | 56% | 73% | £550 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 4 | 1 | 0 | 0 | 1 | 2 | 2 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
No Properties
Nov 25,2023
Nov 25,2023
0
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Sincerely I was impressed with the professionalism and attitude display by Mekena & the rest of the team.
They are exceptional and always willing to help and give clients the best deals....
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May 19,2023
May 19,2023
0
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Excellent experience from first contact to viewing and then proceeding to complete paperwork for our new letting in a timely and friendly manner. This team are top class! Thank you all!...
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Comment on agent fees
Good
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Apr 01,2022
Apr 01,2022
0
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The worst agent ever I have been calling them for 4 days they keep saying that they are busy they can not even spend 1 minute for me to give me some details of a flat. Very rude staff!! I am so pissed off....
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Jul 04,2021
Jul 04,2021
0
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Am awful experience at Ipswich east branch, we were buying a house and from the moment we offered the lies started.
There was no due diligence, we ha e since found out that the owners of the property we were buying were con artists.
There ...
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Feb 06,2021
Feb 06,2021
0
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I have no words enough to thank Lil Maile and her team, for all the dedication and attention I got from them to buy my property. They really do the extra mile and all the difference. After the offer the team makes all the difference ...
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Dec 18,2020
Dec 18,2020
0
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I have received exceptional service from Charley Howgego, our lettings negotiator. She was so efficient, friendly and found us a tenant very quickly. Charley is very professional. Thank you....
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May 16,2019
May 16,2019
2
people found
this helpful
this helpful
Where do I begin? This company is an absolute joke, Lynne Mitcham the 'lettings manager' in my opinion has no idea of the rental market or my needs as a potential landlord, the whole process from trying to book an appointment to finally getting an ...
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Comment on agent fees
Extortionate fees quoted not worth it at all
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Dec 10,2018
Dec 10,2018
0
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Needed a B2L and a re-mortgage, Jemma Davies was brilliant, great rates, very helpful throughout the whole process, would use again!...
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Comment on agent fees
Good
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Sep 08,2018
Sep 08,2018
3
people found
this helpful
this helpful
I purchase a flat in 2018 - WHB's advertising details were highly misleading. For example: " Entrance area & entry phone system to each apartment". What that actually meant was that each apartment has a entry phone handset but no actual facility/mechanism to allow visitors in through ...
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Comment on agent fees
n/a
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Apr 12,2018
Apr 12,2018
10
people found
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Complete lack of integrity from this agent. There should be laws to stop agents from being so dishonest to members of the public that are just trying to buy or sell their property.
This agent will push their own agenda at any cost, I would ...
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Feb 20,2018
Feb 20,2018
3
people found
this helpful
this helpful
Spoke to Joshua Newell today regarding some tenant related enquiries. To begin Joshua provided me inaccurate information and was very rude and abrupt over the telephone. He displayed a lack of professional communication skills and hung the phone up on me. Very poor customer service. ...
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N/A
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Jan 09,2018
Jan 09,2018
0
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I reported 2 issues to Viki Smith on Friday morning, a sink blockage and an issue with the oven door, and she resolved them quickly for me. The engineering arrived on Friday afternoon to unblock the sink, and the oven door was taken away for repair ...
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Comment on agent fees
Unknown
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Sep 14,2017
Sep 14,2017
1
people found
this helpful
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Joshua contacted us to renew our contract.
We are landlords to 3 properties all let using William Brown offices in East Anglia.
He has proved to be prompt efficient and polite at all times.
He answers all queries immediately and his explanations are very clear and ...
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N/A
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Jun 23,2017
Jun 23,2017
2
people found
this helpful
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Lauren was very helpful and always quick to answer. She is a first class employee. Thank you very much! Hope to continue dealing with you in the future....
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Comment on agent fees
Acceptable
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Sep 06,2016
Sep 06,2016
0
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Jessica has helped me very competently and cheerfully with managing my rented property over the last few years and has gone out of her way to make things happen smoothly, when complications with tenants activities have arisen. I am very happy to give praise where ...
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Comment on agent fees
I think they have been well earned
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Sep 05,2016
Sep 05,2016
0
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Everytime Jessica Perry help us with everything and support us!She is a very good agent!Hope everybody be like her!...
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Comment on agent fees
Very good
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Yes
Aug 03,2016
Aug 03,2016
1
people found
this helpful
this helpful
Jessica has proved to be a very reliable, consistent and hard working member of William H Brown's staff, she replies to messages quickly and handles all issues with regards to long-distance landlordship very competently. As I live and work in the US and this throws ...
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Apr 28,2016
Apr 28,2016
2
people found
this helpful
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We have let a number of properties through Sequence and worked with a number of their agents. Kristie has been the most efficient and effective and answered our questions and concerns promptly by phone or email. We had wondered about staying with Sequence but we ...
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Comment on agent fees
reasonable
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Apr 26,2016
Apr 26,2016
3
people found
this helpful
this helpful
Sequence have been managing my property now for a number of years and I have to say that the service currently provided by Lauren Collins is outstanding! Lauren has been ultra professional and attentive with the property management. She has proven to be a very ...
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Comment on agent fees
Good
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Apr 18,2013
Apr 18,2013
0
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Very quick efficient service from Ipswich Lettings, I have been very pleased with their work on my property and good level of service provided throughout. Would 100% use again and recommend to other family and friends....
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Mar 28,2013
Mar 28,2013
0
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Really good service, used Ipswich office for 6 years now and iv had very good experiences. Their manager is good and I'm still dealing with the sane person from 6 years ago. Good service I would recommend to friends and family....
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Jan 07,2013
Jan 07,2013
3
people found
this helpful
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.William H Brown Ipswich Lettings were very good indeed, i am a multi landlord who uses them regularly, they have a brilliant team who i know are very good at what they do. I very rarely have a void in tenancies and they always get ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
