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Halstead, CO9
3.7/5, 11 Reviews
73% Recommended
71% sales valuation accuracy
88% sales fee satisfaction
A forward thinking office that is always on hand to help and guide you through what can be a stressful selling and buying process. Please contact us to discuss how we can devise a bespoke marketing plan for both you and your property.
Latest Reviews
Mrs Maryann Sycamore
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 71% | 88.00% | £93,000 | £330,000 |
Address
William H Brown
30 High Street, Halstead, Essex
CO9 2AF
01787 472491
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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William H Brown Branches (View All 145)
George Day and team are very ...
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5 Star Review
George
By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : CO9
Jan 19, 2023
People found this helpful0
George Day and team are very welcoming, helpful and professional, supporting through the entire process of selling our house and helping with the purchase of our new one, which had a lot of issues. Always keeping us upto date with what was happening and done their up most to get buyers through our ... Read Full Review
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Mrs Maryann Sycamore said about William H Brown
Services : Sales( As a Vendor )Date: 19th Jan 2023
George Day and team are very welcoming, helpful and professional, supporting through the entire process of selling our house and helping with the purchase of our new one, which had a lot of issues. Always keeping us upto date with what was happening and done their up most to get buyers through our door. Thank you for all your hard work, selling houses is not as easy as it seems there's alot go on in the background that does not get recognised.
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Sat in a chain for 14 months ...
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1 Star Review
By : 'Julie'
Services : Online Auctions
Would you recommend ? : No
Postcode : CO9
Jul 5, 2021
People found this helpful0
Sat in a chain for 14 months and then it all fell apart. William h brown- halstead, lied continually, never returned calls, never chased anything until we complained. Only decent member of their team is lisa, the rest are... Read Full Review
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Julie said about William H Brown
Services : Online Auctions( )Date: 5th Jul 2021
Sat in a chain for 14 months and then it all fell apart. William h brown- halstead, lied continually, never returned calls, never chased anything until we complained. Only decent member of their team is lisa, the rest are useless
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Very disappointed and angry. ...
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1 Star Review
Irena
Terry
By : 'LizW'
Services : Sales( As a Vendor )
Sold price : £225000
Would you recommend ? : No
Postcode : CO9
Oct 12, 2015
People found this helpful1
Very disappointed and angry. We were given what turned out to be a highly inflated valuation that was nowhere near accurate. Irina outlined a sales strategy whereby she would whip up interest in our property, followed by an "open house" that would "start a bidding war". At the ... Read Full Review
What agent could do to change your mind?
They could have put a lot more effort into selling our house AND they could have been a lot more honest about the real value. They could also have NOT demanded money from my husband, which he could ill afford, when the house was finally sold without their assistance or input.
Comments on Agent Fees
Fees demanded without justification as the sale was effected without their help or input
Comments (0)Very disappointed and angry. We were given what turned out to be a highly inflated valuation that was nowhere near accurate. Irina outlined a sales strategy whereby she would whip up interest in our property, followed by an "open house" that would "start a bidding war". At the open house only one couple turned up and they were not interested. I was living alone in the house with our two dogs and working full time. I had told W H Brown that viewings must be at weekends so that I could take the dogs out to be out of the way. In spite of this, I kept getting calls at work asking for viewings to take place the next day on a working day. Both my ex-husband and I felt let down by W H Brown and felt they did next to nothing to sell our house. In the end, our next door neighbour bought it, having wanted our garden for years. W H Brown had the brass neck to demand the commission, even though they had nothing to do with the sale and my husband paid it to them even though they were not entitled to it. They charged us £300 for a "professional photographer" whose photos were awful. We could have done better ourselves.
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LizW said about William H Brown
Services : Sales( As a Vendor )Date: 12th Oct 2015
Very disappointed and angry. We were given what turned out to be a highly inflated valuation that was nowhere near accurate. Irina outlined a sales strategy whereby she would whip up interest in our property, followed by an "open house" that would "start a bidding war". At the open house only one couple turned up and they were not interested. I was living alone in the house with our two dogs and working full time. I had told W H Brown that viewings must be at weekends so that I could take the dogs out to be out of the way. In spite of this, I kept getting calls at work asking for viewings to take place the next day on a working day. Both my ex-husband and I felt let down by W H Brown and felt they did next to nothing to sell our house. In the end, our next door neighbour bought it, having wanted our garden for years. W H Brown had the brass neck to demand the commission, even though they had nothing to do with the sale and my husband paid it to them even though they were not entitled to it. They charged us £300 for a "professional photographer" whose photos were awful. We could have done better ourselves.
I am so angry with W H Brown, especially over the commission they should not have had from my husband, that I am doing my best to make sure they lose more than they gained. When I see a property advertised through more than one agency, if one of the agencies is W H Brown, I go to the other agency. I am telling everyone I know about our experience with W H Brown so others don't have to go through the same.
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We have nothing but praise ...
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4 Star Review
Terry
By : 'Mrs.'
Services : Sales( As a Vendor )
Sold price : £93000
Would you recommend ? : Yes
Postcode : CO9
Apr 29, 2015
People found this helpful0
We have nothing but praise for the proactive approach and support we recieved from Terry Buy at the Halstead Branch. As our sale included the need for a lease extension the process seemed frustrating and daunting at times, but without Terry on our side and keeping us updated and without his... Read Full Review
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Mrs. H. Rose said about William H Brown
Services : Sales( As a Vendor )Date: 29th Apr 2015
We have nothing but praise for the proactive approach and support we recieved from Terry Buy at the Halstead Branch. As our sale included the need for a lease extension the process seemed frustrating and daunting at times, but without Terry on our side and keeping us updated and without his suggestions enabling us to overcome some of the obstacles we came up against we would have found the process a lot more stresful.
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The process of purchasing the ...
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5 Star Review
Terry
By : 'Gill'
Services : Sales( As a Buyer )
Sold price : £220000
Would you recommend ? : Yes
Postcode : CO9
Apr 21, 2015
People found this helpful0
The process of purchasing the property was very smooth from start to finish. Any queries were dealt with speed and efficiency, which meant less pressure on... Read Full Review
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Gill said about William H Brown
Services : Sales( As a Buyer )Date: 21st Apr 2015
The process of purchasing the property was very smooth from start to finish. Any queries were dealt with speed and efficiency, which meant less pressure on me.
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Terry and his team were 1st. ...
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5 Star Review
Terry
Stephanie
By : 'tony'
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : CO9
Apr 15, 2015
People found this helpful0
Terry and his team were 1st. class and very professional in their approach. Helped us every step of the way in selling our house. they liaised with us, our buyers and solicitors to get a very satisfactory sale. Would not hesitate to recommend William H Brown... Read Full Review
Comments (0)Terry and his team were 1st. class and very professional in their approach. Helped us every step of
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tony mann said about William H Brown
Services : Sales( As a Vendor )Date: 15th Apr 2015
Terry and his team were 1st. class and very professional in their approach. Helped us every step of
the way in selling our house. they liaised with us, our buyers and solicitors to get a very satisfactory sale.
Would not hesitate to recommend William H Brown Halstead.
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Excellent service - ...
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5 Star Review
Terry
Irena
By : 'NJR'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £240000
Would you recommend ? : Yes
Postcode : CO9
Apr 9, 2015
People found this helpful0
Excellent service - professional from valuation to sale. Great pro active communication. Would definitely reccomend this agent to anyone looking in the Halstead... Read Full Review
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NJR Halstead said about William H Brown
Services : Sales( Prospective Vendor/Buyer )Date: 9th Apr 2015
Excellent service - professional from valuation to sale. Great pro active communication. Would definitely reccomend this agent to anyone looking in the Halstead area.
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Excellent service from Terry, ...
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5 Star Review
Terry
Marie-Kate
By : 'Mike'
Services : Sales( As a Buyer )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : CO6
Mar 17, 2015
People found this helpful1
Excellent service from Terry, suggesting I view a property, which I did, and we then purchased. Terry was punctual at the first and second viewings, gave us professional advice on the purchase and also potential for letting. Terry then introduced me to the letting team at Sudbudy who then arranged ... Read Full Review
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Mike Watson said about William H Brown
Services : Sales( As a Buyer )Date: 17th Mar 2015
Excellent service from Terry, suggesting I view a property, which I did, and we then purchased. Terry was punctual at the first and second viewings, gave us professional advice on the purchase and also potential for letting. Terry then introduced me to the letting team at Sudbudy who then arranged for a prospective tenant to view, ahead of completion. Result we have secured a tenant on the day we completed the purchase. Great service from Marie-Kate and the rental team at Sudbury too.
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We contacted W H Brown to set ...
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5 Star Review
Terry
Stephanie
By : 'Linda'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CO9
Mar 12, 2015
People found this helpful1
We contacted W H Brown to set up viewing times for 2 properties. They were efficient at setting up the appointments. We decided to purchase the second property which has gone through effortlessly. We used their advice and provisions to set up our mortgage, insurance and solicitor. All parties kept ... Read Full Review
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Linda Satti said about William H Brown
Services : Sales( As a Buyer )Date: 12th Mar 2015
We contacted W H Brown to set up viewing times for 2 properties. They were efficient at setting up the appointments. We decided to purchase the second property which has gone through effortlessly. We used their advice and provisions to set up our mortgage, insurance and solicitor. All parties kept us well informed of developments and procedures through SMS, phone and email. On completion all fell into place and happily we collected the keys well in advance of our expectations. Thank you to everyone, a great team.
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We decided to sell our house ...
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4 Star Review
By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £135000
Would you recommend ? : Yes
Postcode : CO6
Mar 2, 2015
People found this helpful1
We decided to sell our house through William H brown as we know they have nationwide coverage and have had dealings with them in the past. Initially we were dealing with one person who made endless mistakes and his lack of interest was clearly visible. He was politely asked to leave the company :). ... Read Full Review
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Sarah said about William H Brown
Services : Sales( As a Vendor )Date: 2nd Mar 2015
We decided to sell our house through William H brown as we know they have nationwide coverage and have had dealings with them in the past. Initially we were dealing with one person who made endless mistakes and his lack of interest was clearly visible. He was politely asked to leave the company :). The next person we dealt with was spot on! he contacted us regularly to update us on there next moves for getting in viewings. He worked out of hours to show people round as we were not able to do so. He updated us with peoples feedback. Most importantly, he always called back when he said he was going too. At the end of the day, all parties have one goal and that is to sell a property, which we did achieve. We felt like our property regardless of monetary value or size, was just as important to them as any other. I think this particular estate agent, has had the wrong people managing it in the past, but it is certainly now changing for the better and once again the whole team seem to be on the ball and ready to work hard for their clients.
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1. Did not get property ...
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1 Star Review
By : 'Jan'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CO9
Aug 21, 2014
People found this helpful1
1. Did not get property details to us until cooling off period finished 2. Photos so awful they had to be re done. Then offered professional photos for third attempt (done by a freelance solar panel man - they were even worse. Then published thesis without our consent) 3. Written details so bad ... Read Full Review
What agent could do to change your mind?
Allowed us the opportunity to view details in time to exercise our rights of cooling off - not send late (and that only following phone calls requesting sight of details)
Comments on Agent Fees
Fees payable only on completion - house now withdrawn from sale
Comments (0)1. Did not get property details to us until cooling off period finished
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Jan C said about William H Brown
Services : Sales( Prospective Vendor/Buyer )Date: 21st Aug 2014
1. Did not get property details to us until cooling off period finished
2. Photos so awful they had to be re done. Then offered professional photos for third attempt (done by a freelance solar panel man - they were even worse. Then published thesis without our consent)
3. Written details so bad we had to rewrite them ourselves
4. gave themselves two days from published paperwork to arrange open house - we queried this but were told it was fine - no one turned up.
5. Second open house no better - we checked our security camera - only one attendee who we understand had a budget of £50k less than the asking price.
6. A prospective buyer who visited twice (over 2.5 hours) no feed back
7. Promise of local newspaper coverage for our property to compensate for poor service - nothing happened.
8. Letter of apology sent to us for poor service - no postage , we had to pay £1.54 to find out what letter was awaiting us at post office. WHB then dumped £2 and a compliment slip in the porch and slunk off without even bothering to knock.
9. Sent email giving notice to cancel contract at end of term (both to branch and specified department) - not acknowledged - so copy sent to another branch to acknowledge.
10. Told WHB that we could not do viewings in a particular week as we had a wedding and various guests that week - they rang for an appointment. When reminded about the wedding we were told they knew that as it was in the diary; were told they could do a viewing the following week. However there was a further phone call the next day when they suggested they could let themselves in and show the property themselves.
11. Email sent several days after the end of the contract asking them to remove our property from the website and pick up their sign; no response or acknowledgement so a phone call was made.
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1 - 11 of 11 items
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4/14/2015, 3:57:21 AM by allAgents
