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Dudley, DY1
3.4/5, 10 Reviews
56% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
75% letting fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £119,000 | £170,000 |
| Lettings | 100% | 75% | £525 | £1,150 |
Address
Shipways
216 High Street, Dudley, West Midlands
DY1 1PB
01384 238779
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Shipways Branches (View All 11)
My experience within the ...
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5 Star Review
By : 'Sophie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DY1
31 Mar 2025
People found this helpful
My experience within the company has been a very smooth transition been struggling to rent now a few months and big thank you to Ellie who has made my day today after picking up my keys to my rented house :) Ellie has been amazing from the start from the show around to emailing to being on the... Read Full Review
Comments on Agent Fees
Big thank you to Ellie for making my dreams come true been looking for a few months now to settle myself and my children Ellie has made the transition so smooth right from the start from the viewing to updates then emails and she’s been very supportive and helpful through the whole process keep up the good work Ellie it’s been a pleasure to meet you and have the opportunity I had with the house with you :)
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Sophie said about Shipways
Services : Letting( As a Tenant )Date: 30th Mar 2025
My experience within the company has been a very smooth transition been struggling to rent now a few months and big thank you to Ellie who has made my day today after picking up my keys to my rented house :) Ellie has been amazing from the start from the show around to emailing to being on the ball and very responsive to any issues or quirys I had I couldn’t of asked anyone better to deal with the process big thank you Ellie and keep up the good work and customer service thank you again
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The service we received from ...
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5 Star Review
Mia
By : 'sharon'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : DY1
3 May 2023
People found this helpful0
The service we received from shipways dudley was excellent, since we were people who recently relocated to the country. The communication was outstanding, all our grievances and questions where adhered to from the time we were engaged by shipways up to the... Read Full Review
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sharon nkiwane said about Shipways
Services : Letting( As a Tenant )Date: 3rd May 2023
The service we received from shipways dudley was excellent, since we were people who recently relocated to the country. The communication was outstanding, all our grievances and questions where adhered to from the time we were engaged by shipways up to the end.
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Shipways has been amazing ...
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5 Star Review
Temur
Tom
By : 'Lisa'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DY2
18 Jun 2021
People found this helpful0
Shipways has been amazing from start to finish,, Temur Hassani the mortgage adviser has been fantastic very effective in his communication from start to finish. He has had to put in a few mortgage applications for us and has always been efficient and kept us informed all the time . We have now had ... Read Full Review
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Lisa said about Shipways
Services : Sales( As a Buyer )Date: 18th Jun 2021
Shipways has been amazing from start to finish,, Temur Hassani the mortgage adviser has been fantastic very effective in his communication from start to finish. He has had to put in a few mortgage applications for us and has always been efficient and kept us informed all the time . We have now had our mortgage accepted and have been very happy with his service . Also, Tom Rose has been fabulous had such a great experience Tom goes above and beyond to help and listen and very effective in his communication to get our end result. Well done both !!!
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We have been very impressed ...
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5 Star Review
Temur
By : 'Anna'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B17
10 Jun 2021
People found this helpful0
We have been very impressed with Shipways. Highly recommend Mr Temur Hassani. He provides a very professional service and helped us through the mortgage process right through to completion. Always responded immediately to any queries. We had a mortgage offer within a few days of having our offer... Read Full Review
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Anna said about Shipways
Services : Sales( As a Buyer )Date: 9th Jun 2021
We have been very impressed with Shipways. Highly recommend Mr Temur Hassani. He provides a very professional service and helped us through the mortgage process right through to completion. Always responded immediately to any queries. We had a mortgage offer within a few days of having our offer accepted. Thank you
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I can not put in to words how ...
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1 Star Review
By : 'Jake'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : DY3
12 May 2021
People found this helpful0
I can not put in to words how much of a disgrace the branch manager, Craig Tokley is at Shipways Dudley. He is rude, patronising and does not have any basic communication skills what so ever. If you are considering selling your home in the Dudley surrounding area, do not call these guys out to... Read Full Review
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Jake said about Shipways
Services : Sales( Prospective Vendor/Buyer )Date: 11th May 2021
I can not put in to words how much of a disgrace the branch manager, Craig Tokley is at Shipways Dudley. He is rude, patronising and does not have any basic communication skills what so ever. If you are considering selling your home in the Dudley surrounding area, do not call these guys out to value your home as you will be very disappointed.
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By : Rob Moore
13 May 2021Dear Mr Field, First of all I am sorry to hear you are disappointed in our communication with you and that you have been unsuccessful in purchasing this property. The interest in this property was...
Great ...
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5 Star Review
Danielle
By : 'Peter'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DY4
22 Jul 2020
People found this helpful0
Danielle from Sequence was really helpful, efficient and very prompt in all her replies. Great service, have no problem recommending them as a Letting Management... Read Full Review
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Peter Short said about Shipways
Services : Letting( As a Owner )Date: 21st Jul 2020
Danielle from Sequence was really helpful, efficient and very prompt in all her replies. Great service, have no problem recommending them as a Letting Management Agent.
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Bad estate ...
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1 Star Review
By : 'Alan'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £170000
Would you recommend ? : No
Postcode : DY4
22 Dec 2019
People found this helpful5
In my opinion this company is one of the worst I have had the displeasure to deal with and will certainly stear clear in the future we offered on a property and we where told the offer was accepted subject to being approved or qualified. So we booked time of work took all the relevant information... Read Full Review
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Alan Steventon said about Shipways
Services : Sales( Prospective Vendor/Buyer )Date: 22nd Dec 2019
In my opinion this company is one of the worst I have had the displeasure to deal with and will certainly stear clear in the future we offered on a property and we where told the offer was accepted subject to being approved or qualified. So we booked time of work took all the relevant information mortgage had been approved funds for more than the 10% deposit as required, we had no chain and was good to go. So at this point we where told to arrange a solicitor which we did straight away and also gave notice on our rented accommodation and paid our mortgage advice. We was both very excited then after all this had been agreed and being told that once the offer had been accepted we where assured that there would be no bidding war as its just not fair (bull?). So we are sitting there making plans for removal and decorating when I received an email stating that our offer as been rejected because someone had offered more, not even the courtesy of a phone call no response through social media. They cost me and my family money shattered our dreams and upset my children. All this is unprofessional unethical and unacceptable so that is why I am leaving this review for you own sakes stear clear trust me.
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By : Alan Steventon
22 Dec 2019This is an honest...
Easy transition, very helpful ...
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5 Star Review
By : 'Tamsinf'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : LE18
6 Jun 2018
People found this helpful0
Easy transition, very helpful staff. Beautiful properties available. Very simple and stress-free move. Katie has been absolutely amazing. Professional at all times and extremely helpful. Would recommend Shipways to everyone. Very happy... Read Full Review
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Tamsinf said about Shipways
Services : Letting( As a Tenant )Date: 5th Jun 2018
Easy transition, very helpful staff. Beautiful properties available. Very simple and stress-free move. Katie has been absolutely amazing. Professional at all times and extremely helpful. Would recommend Shipways to everyone. Very happy Tenant.
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Utter ...
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1 Star Review
By : 'Disgruntled'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : DY1
25 Apr 2018
People found this helpful0
Truly the worst agents I have ever had to have dealings with. Had to do all the work for them and payed over 200 pound for the privilege!! No one person took responsibility for the several mistakes made but just blamed each other instead. Avoid these... Read Full Review
Comments on Agent Fees
Fine if you don't mind doing all the leg work yourself
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Disgruntled of dudley said about Shipways
Services : Letting( As a Tenant )Date: 24th Apr 2018
Truly the worst agents I have ever had to have dealings with. Had to do all the work for them and payed over 200 pound for the privilege!! No one person took responsibility for the several mistakes made but just blamed each other instead. Avoid these people
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I was due to have my property ...
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1 Star Review
Clare
By : 'M'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : WV4
13 Sept 2016
People found this helpful3
I was due to have my property valued this morning, I was called just over an hour to say they would not be coming due to clare being poorly, I do not blame her at all she can't help being poorly however I blame the company as you should have extra staff to cover in theses situations so you do not... Read Full Review
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M warrilow said about Shipways
Services : Sales( Prospective Vendor/Buyer )Date: 12th Sep 2016
I was due to have my property valued this morning, I was called just over an hour to say they would not be coming due to clare being poorly, I do not blame her at all she can't help being poorly however I blame the company as you should have extra staff to cover in theses situations so you do not let your customers down, as other companies do have these. I'm self employed so had to loose a days pay and had also got a appointment at the bank later on the afternoon to give them my valuation to see where my next morgage stood, so I had to let them down which i felt awful about. Very poor customer service.
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