The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4.6/5, 129 Reviews
94% Recommended
82% sales valuation accuracy
83% letting valuation accuracy
78% sales fee satisfaction
78% letting fee satisfaction
Report generated on (28 April 2025 @ 14:09:54)
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 28/04/2025
We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.
The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.
You can confirm the validity of the content of these reviews, by visiting the profile pages at www.allAgents.co.uk and search for the agent/staff member's name. If you have any queries relating to this document, please contact us at info@allagents.co.uk
allagents.co.uk © 2025
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 82% | 78% | £70,000 | £470,000 |
Lettings | 83% | 78% | £450 | £1,500 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
19 | 5 | 22 | 15 | 25 | 3 | 9 | 6 | 6 | 19 |
Shipways
24 Regent Street, Rugby, Warwickshire
CV21 2PY
01788 574641
By : 'Sophie'
Branch : Dudley, 216 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DY1
My experience within the company has been a very smooth transition been struggling to rent now a few months and big thank you to Ellie who has made my day today after picking up my keys to my rented house :) Ellie has been amazing from the start from the show around to emailing to being on the ... Read Full Review
Big thank you to Ellie for making my dreams come true been looking for a few months now to settle myself and my children Ellie has made the transition so smooth right from the start from the viewing to updates then emails and she’s been very supportive and helpful through the whole process keep up the good work Ellie it’s been a pleasure to meet you and have the opportunity I had with the house with you :)
By : 'Ruvimbo'
Branch : Birmingham, 172 High Street Harborne
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : B17
AVOID AT ALL COST PLEASE TO AVOID DISAPPOINTMENT AND ... Read Full Review
I had a bad experience with Shipways letting Agents , went for the house viewing in February and upon viewing they were some furniture in the house and the Agent Leah said they were going to remove the furniture and deep clean making it ready for us, On the 26 of February we received a call from Isiamel one of the Agents and asked us to come to their offices the following day to collect the keys,we went there and they said we need to sign the contract and pay the remaining rent as we had paid £254 for holding deposit ,we paid out Standing balance of £847 to Shipways account and signed the contract, all was in rush,we even mentioned that we can't sign the contract as we need to read first they said the moving date was supposed to be that day 27 February so we need to do everything by the day, We got the keys and went to the house, We got the shock of our lives,we were welcomed with dirty and dusty carpet,the cupboards were so filthy ,the shower glass with limescale and marks ,we took the photos and WhatsApp the landlord as she was already communicating with us,email the pictures to the Agents as well and they ignored,the landlord said she had cleaned and painted the house and it was ready for us to move in, Ringed the Agents to ask if they saw my email they said yes and they are taking landlord's word that she had cleaned and painted, on that note after communicating with landlord she blocked me and my husband on WhatsApp. We are very disappointed and hurt that someone can just take our money we worked very hard for just like that and we even told them that we do not have any more money to secure another house and this situation is really affecting us and our children at most as they are worried that we will end up homeless but they are not even bothered. We returned the keys the following day to the Agents and asked them for refund ,when we ask them they said we already transfered the money to the landlord ,imagine all this happened in one day ,how can the Agents say they already transfered the money to the landlord in 2hrs after tenant paid? They told us to report anywhere we want and they cannot do anything about it, we have given notice at where we are staying and spent the money we had ,we so disappointed as we paid for the services we did not receive, When we ask the Agent about the refund they tell us to speak to the landlord but for God's sake how can we speak to the landlord when we paid the money to the Agents ,we will not let this one go until we get our money back
Adnan
By : 'Maya'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Bad experience with these guys poor communication when you need something down. When they need something form you they will text and email all hours of day and night the property we stayed in had no WiFi was incorrectly marketed we paid above the asking price and got harassed by adnan ahmed (mr no ... Read Full Review
By : 'Kory'
Branch : Birmingham, 172 High Street Harborne
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : B17
My experience with Shipways Harborne has been an absolute nightmare. The property was in an unlivable state from the moment I moved in, and the letting agents have been completely negligent in addressing serious health hazards. The cooker and hobs didn’t work over a month, forcing me to spend ... Read Full Review
paid a significant amount in rent and fees expecting a clean and well-maintained property, yet I’ve been left dealing with filth, urine stains, and severe hygiene issues. On top of that, I had no working cooker or hobs for over a month, which added extra costs and inconvenience. I’ve only been here for two months, and this entire experience has been unacceptable. After taking my money, you refuse to take responsibility for making the flat livable
Kellie
By : 'Mrs'
Branch : Rugby, 24 Regent Street
Services : Online Auctions
Would you recommend ? : Yes
Postcode : CV22
Just want to send a massive thank you to Kellie . She was so lovely and professional, the valuation she gave us was a realisitic achievable amount not like others who overinflate figures to get your buisness. We feel so much more confident. She went above and beyond with her support advising on ... Read Full Review
Adnan
Adnan
By : 'Mr'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Owner )
Rent PCM : £1260
Would you recommend ? : Yes
Postcode : B20
Adnan Ahmed, Senior Branch Manager came by way of recommendation to find suitable tenants to rent my property too which he managed to successfully do within a matter of a couple of weeks. I have found him to be knowledgeable, professional, efficient in which if he misses a call he has got back to ... Read Full Review
Adnan
By : 'Amelia'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B20
From start to finish Adnan was Amazing. He worked fast and hard to get us renting before the Christmas period. His great communication filled me with confidence to rent a property through ... Read Full Review
By : 'Luis'
Branch : Rugby, 24 Regent Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CV21
Euan customers service is amazing, he is always present when I need it ... Read Full Review
By : 'Melissa'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B42
Top service, fast & thorough - thanks for all your ... Read Full Review
By : 'Rakhi'
Branch : Rugby, 24 Regent Street
Services : Letting( As a Owner )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : CV23
Never used Shipways before, but boy were we glad that we made that phone call. Property published, quality tenant secured, signed, sealed and fully delivered in record breaking time! Euan Marshall set the absolute GOLD STANDARD on quality of service, professionalism, always proactive and sheer ... Read Full Review
By : 'Rakhi'
Branch : Rugby, 24 Regent Street
Services : Letting( As a Owner )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : CV23
Never used Shipways before, but boy were we glad that we made that phone call. Property published, quality tenant secured, signed, sealed and fully delivered in record breaking time! Euan Marshall set the absolute GOLD STANDARD on quality of service, professionalism, always proactive and sheer ... Read Full Review
By : 'Garth'
Branch : Birmingham, 172 High Street Harborne
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : No
Postcode : B31
Terrible estate agents, they will rip you off on the selling fees. The offered to sell my house at £200,000 then two weeks later said the market had crashed and needed to drop the house by 10%. The housing market must have really gone mental in the two weeks..... anyways. Many..... Many ... Read Full Review
Adnan
By : 'Mr'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B44
Fantastic team- we our trust in Adnan who was recommended to us by Yasser who also works at shipways. Adnan promised that he would let out our property within 72 hours- my husband and I were both sceptical given the current market issues. What can I say except that he exceeded our expectations and ... Read Full Review
Adnan
By : 'Faal'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : B42
Great service from Adnan, very professional and kept us informed throughout the letting process. Made it so stress free. Went out his way to assist in setting up our garden, what a ... Read Full Review
Adnan
By : 'Lamin'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : B42
I would like thank Adnan for being very helpful. He was very clear and whole process was done by the books. He's professionalism throughout the process was exceptionally good, and he was very pleasant on approach. Thank you Adnan, thank you Shipways Estate Agent for helping us secure this ... Read Full Review
By : 'Karen'
Branch : Great Barr, 905 Walsall Road
Services : Mortgages
Would you recommend ? : No
Postcode : B70
Mortgage advisor form shipways did not keep me up to date with a property I wanted to purchase. he did all the paperwork, got my mortgage the property had tenants in, the estate agents and mortgage advisor knew each other and he was helping the tenants and the estate agents while I struggled to ... Read Full Review
Mia
By : 'sharon'
Branch : Dudley, 216 High Street
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : DY1
The service we received from shipways dudley was excellent, since we were people who recently relocated to the country. The communication was outstanding, all our grievances and questions where adhered to from the time we were engaged by shipways up to the ... Read Full Review
Adnan
By : 'Kay'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : B43
Beyond exceptional service and professionalism - whilst maintaining an empathetic approach in dealing with an inherited property. Adnan's above and beyond attitude is invaluable - a real asset to the ... Read Full Review
Ben
By : 'Rod'
Branch : Great Barr, 905 Walsall Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B42
The sales team at Shipways have been excellent. The initial valuation from Ben was spot on ( surpassed our expectations) but attracted many viewings and several offers within days of going on the market. The sale went through quickly and smoothly. I would especially like to thank Ben and Kofi for ... Read Full Review
By : 'Kaz'
Branch : Redditch, 3 Alcester Street
Services : Sales( As a Vendor )
Sold price : £188000
Would you recommend ? : Yes
Postcode : B98
I'd like to thank shipways redditch for selling my house in record time and getting me a better price than I ever expected to get ,the whole process went through without any hiccups I also used shipways sicitors who were second to none and made selling my house a pleasure ,thankyou to ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.