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Shipways

4.6/5, 129 Reviews
94% Recommended

82% sales valuation accuracy

83% letting valuation accuracy

78% sales fee satisfaction

78% letting fee satisfaction

Contact Us
We are a national network of estate agents, with over 290 offices around the country. Operating locally under 11 different trading names some of which have been synonymous with estate agency for over 100 years, we aim to change the way you view estate agents. To achieve this we have one of the broadest range
s of offerings to all our customers and each year connect with up to 1 million people helping with many property matters including: buying and selling renting and letting auctions land new homes mortgages and insurance products conveyancing lifetime leases corporate services Our computer linked offices from Scotland to Cornwall, South Wales to Norfolk, make our wide range of services hugely accessible meaning we can help you whether you are looking to move 5 or 500 miles away. Quite often though its the little things that count, common courtesies like explaining the moving process, returning your calls and keeping you up-to-date - these are the things that really make a difference. Our fully trained and friendly staff pride themselves on trying to remove the stress and hassle from the moving process and with their local knowledge and expertise you can feel confident that you will be receiving professional and well informed advice.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales82%78%£70,000£470,000
Lettings83%78%£450£1,500
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
195221525396619
Address

Shipways
24 Regent StreetRugby, Warwickshire
CV21 2PY
01788 574641

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 18:00
  2. 08:30 - 18:00
  3. 08:30 - 18:00
  4. 08:30 - 19:00
  5. 08:30 - 18:00
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?Move With Us
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Latest Properties

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Shipways Branches (View All 11)
My experience within the ...

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5 Star Review

By : 'Sophie'
Branch : Dudley, 216 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DY1

Mar 30, 2025
People found this helpful

My experience within the company has been a very smooth transition been struggling to rent now a few months and big thank you to Ellie who has made my day today after picking up my keys to my rented house :) Ellie has been amazing from the start from the show around to emailing to being on the ... Read Full Review


Comments on Agent Fees

Big thank you to Ellie for making my dreams come true been looking for a few months now to settle myself and my children Ellie has made the transition so smooth right from the start from the viewing to updates then emails and she’s been very supportive and helpful through the whole process keep up the good work Ellie it’s been a pleasure to meet you and have the opportunity I had with the house with you :)

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1 Star Review

By : 'Ruvimbo'
Branch : Birmingham, 172 High Street Harborne
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : B17

Mar 12, 2025
People found this helpful0

AVOID AT ALL COST PLEASE TO AVOID DISAPPOINTMENT AND ... Read Full Review


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Comments on Agent Fees

I had a bad experience with Shipways letting Agents , went for the house viewing in February and upon viewing they were some furniture in the house and the Agent Leah said they were going to remove the furniture and deep clean making it ready for us, On the 26 of February we received a call from Isiamel one of the Agents and asked us to come to their offices the following day to collect the keys,we went there and they said we need to sign the contract and pay the remaining rent as we had paid £254 for holding deposit ,we paid out Standing balance of £847 to Shipways account and signed the contract, all was in rush,we even mentioned that we can't sign the contract as we need to read first they said the moving date was supposed to be that day 27 February so we need to do everything by the day, We got the keys and went to the house, We got the shock of our lives,we were welcomed with dirty and dusty carpet,the cupboards were so filthy ,the shower glass with limescale and marks ,we took the photos and WhatsApp the landlord as she was already communicating with us,email the pictures to the Agents as well and they ignored,the landlord said she had cleaned and painted the house and it was ready for us to move in, Ringed the Agents to ask if they saw my email they said yes and they are taking landlord's word that she had cleaned and painted, on that note after communicating with landlord she blocked me and my husband on WhatsApp. We are very disappointed and hurt that someone can just take our money we worked very hard for just like that and we even told them that we do not have any more money to secure another house and this situation is really affecting us and our children at most as they are worried that we will end up homeless but they are not even bothered. We returned the keys the following day to the Agents and asked them for refund ,when we ask them they said we already transfered the money to the landlord ,imagine all this happened in one day ,how can the Agents say they already transfered the money to the landlord in 2hrs after tenant paid? They told us to report anywhere we want and they cannot do anything about it, we have given notice at where we are staying and spent the money we had ,we so disappointed as we paid for the services we did not receive, When we ask the Agent about the refund they tell us to speak to the landlord but for God's sake how can we speak to the landlord when we paid the money to the Agents ,we will not let this one go until we get our money back

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1 Star Review
UserName

Adnan

By : 'Maya'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Tenant )
Would you recommend ? : No

Mar 10, 2025
People found this helpful0

Bad experience with these guys poor communication when you need something down. When they need something form you they will text and email all hours of day and night the property we stayed in had no WiFi was incorrectly marketed we paid above the asking price and got harassed by adnan ahmed (mr no ... Read Full Review

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1 Star Review

By : 'Kory'
Branch : Birmingham, 172 High Street Harborne
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : B17

Mar 4, 2025
People found this helpful0

My experience with Shipways Harborne has been an absolute nightmare. The property was in an unlivable state from the moment I moved in, and the letting agents have been completely negligent in addressing serious health hazards. The cooker and hobs didn’t work over a month, forcing me to spend ... Read Full Review


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paid a significant amount in rent and fees expecting a clean and well-maintained property, yet I’ve been left dealing with filth, urine stains, and severe hygiene issues. On top of that, I had no working cooker or hobs for over a month, which added extra costs and inconvenience. I’ve only been here for two months, and this entire experience has been unacceptable. After taking my money, you refuse to take responsibility for making the flat livable

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Brilliant, accurate, ...

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5 Star Review
UserName

Kellie

By : 'Mrs'
Branch : Rugby, 24 Regent Street
Services : Online Auctions
Would you recommend ? : Yes
Postcode : CV22

Jan 17, 2025
People found this helpful0

Just want to send a massive thank you to Kellie . She was so lovely and professional, the valuation she gave us was a realisitic achievable amount not like others who overinflate figures to get your buisness. We feel so much more confident. She went above and beyond with her support advising on ... Read Full Review

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Adnan Ahmed, Senior Branch ...

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5 Star Review
UserName

Adnan

UserName

Adnan

By : 'Mr'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Owner )
Rent PCM : £1260
Would you recommend ? : Yes
Postcode : B20

Dec 19, 2024
People found this helpful0

Adnan Ahmed, Senior Branch Manager came by way of recommendation to find suitable tenants to rent my property too which he managed to successfully do within a matter of a couple of weeks. I have found him to be knowledgeable, professional, efficient in which if he misses a call he has got back to ... Read Full Review

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From start to finish Adnan ...

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5 Star Review
UserName

Adnan

By : 'Amelia'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B20

Dec 16, 2024
People found this helpful0

From start to finish Adnan was Amazing. He worked fast and hard to get us renting before the Christmas period. His great communication filled me with confidence to rent a property through ... Read Full Review

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Euan customers service is ...

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5 Star Review

By : 'Luis'
Branch : Rugby, 24 Regent Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CV21

May 7, 2024
People found this helpful0

Euan customers service is amazing, he is always present when I need it ... Read Full Review

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Top service, fast & ...

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5 Star Review

By : 'Melissa'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B42

Feb 26, 2024
People found this helpful0

Top service, fast & thorough - thanks for all your ... Read Full Review

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Landlord - ...

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5 Star Review

By : 'Rakhi'
Branch : Rugby, 24 Regent Street
Services : Letting( As a Owner )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : CV23

Feb 7, 2024
People found this helpful0

Never used Shipways before, but boy were we glad that we made that phone call. Property published, quality tenant secured, signed, sealed and fully delivered in record breaking time! Euan Marshall set the absolute GOLD STANDARD on quality of service, professionalism, always proactive and sheer ... Read Full Review

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Landlord - ...

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5 Star Review

By : 'Rakhi'
Branch : Rugby, 24 Regent Street
Services : Letting( As a Owner )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : CV23

Feb 7, 2024
People found this helpful0

Never used Shipways before, but boy were we glad that we made that phone call. Property published, quality tenant secured, signed, sealed and fully delivered in record breaking time! Euan Marshall set the absolute GOLD STANDARD on quality of service, professionalism, always proactive and sheer ... Read Full Review

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Terrible estate agents, they ...

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1 Star Review

By : 'Garth'
Branch : Birmingham, 172 High Street Harborne
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : No
Postcode : B31

Dec 19, 2023
People found this helpful0

Terrible estate agents, they will rip you off on the selling fees. The offered to sell my house at £200,000 then two weeks later said the market had crashed and needed to drop the house by 10%. The housing market must have really gone mental in the two weeks..... anyways. Many..... Many ... Read Full Review

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Fantastic team- we our trust ...

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5 Star Review
UserName

Adnan

By : 'Mr'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B44

Nov 7, 2023
People found this helpful0

Fantastic team- we our trust in Adnan who was recommended to us by Yasser who also works at shipways. Adnan promised that he would let out our property within 72 hours- my husband and I were both sceptical given the current market issues. What can I say except that he exceeded our expectations and ... Read Full Review

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Great ...

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5 Star Review
UserName

Adnan

By : 'Faal'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : B42

Aug 18, 2023
People found this helpful0

Great service from Adnan, very professional and kept us informed throughout the letting process. Made it so stress free. Went out his way to assist in setting up our garden, what a ... Read Full Review

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I would like thank Adnan for ...

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5 Star Review
UserName

Adnan

By : 'Lamin'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : B42

Aug 18, 2023
People found this helpful0

I would like thank Adnan for being very helpful. He was very clear and whole process was done by the books. He's professionalism throughout the process was exceptionally good, and he was very pleasant on approach. Thank you Adnan, thank you Shipways Estate Agent for helping us secure this ... Read Full Review

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Mortgage advisor form ...

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1 Star Review

By : 'Karen'
Branch : Great Barr, 905 Walsall Road
Services : Mortgages
Would you recommend ? : No
Postcode : B70

May 25, 2023
People found this helpful0

Mortgage advisor form shipways did not keep me up to date with a property I wanted to purchase. he did all the paperwork, got my mortgage the property had tenants in, the estate agents and mortgage advisor knew each other and he was helping the tenants and the estate agents while I struggled to ... Read Full Review

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The service we received from ...

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5 Star Review
UserName

Mia

By : 'sharon'
Branch : Dudley, 216 High Street
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : DY1

May 3, 2023
People found this helpful0

The service we received from shipways dudley was excellent, since we were people who recently relocated to the country. The communication was outstanding, all our grievances and questions where adhered to from the time we were engaged by shipways up to the ... Read Full Review

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Beyond exceptional service ...

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5 Star Review
UserName

Adnan

By : 'Kay'
Branch : Great Barr, 905 Walsall Road
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : B43

Mar 21, 2023
People found this helpful0

Beyond exceptional service and professionalism - whilst maintaining an empathetic approach in dealing with an inherited property. Adnan's above and beyond attitude is invaluable - a real asset to the ... Read Full Review

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Property ...

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5 Star Review
UserName

Ben

By : 'Rod'
Branch : Great Barr, 905 Walsall Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B42

Jan 17, 2023
People found this helpful0

The sales team at Shipways have been excellent. The initial valuation from Ben was spot on ( surpassed our expectations) but attracted many viewings and several offers within days of going on the market. The sale went through quickly and smoothly. I would especially like to thank Ben and Kofi for ... Read Full Review

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5 Star Review

By : 'Kaz'
Branch : Redditch, 3 Alcester Street
Services : Sales( As a Vendor )
Sold price : £188000
Would you recommend ? : Yes
Postcode : B98

Jan 13, 2023
People found this helpful0

I'd like to thank shipways redditch for selling my house in record time and getting me a better price than I ever expected to get ,the whole process went through without any hiccups I also used shipways sicitors who were second to none and made selling my house a pleasure ,thankyou to ... Read Full Review


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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