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Ashford, TN23
4.9/5, 263 Reviews
95% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
99% sales fee satisfaction
97% letting fee satisfaction
Northwood was founded in 1995 in Portsmouth but now has a national network of branches from Aberdeen to Plymouth and from Cardiff to Norwich. We operate a high calibre letting, estate agency and financial services business and we are renowned for our unique Guaranteed Rental Income Scheme that is not an insurance
policy. Contact us now!
Northwood was founded in 1995 in Portsmouth but now has a national network of branches from Aberdeen to Plymouth and from Cardiff to Norwich. We operate a high calibre letting, estate agency and financial services business and we are renowned for our unique Guaranteed Rental Income Scheme that is not an insurance policy.
With over 85 offices nationwide, 20 years of experience and tens of thousands of clients, Northwood are delighted to have a local office in the heart of Ashford, Kent.
Northwood offer a full range of sales and lettings services but are best known for the Guaranteed Rent service - the perfect \'let and forget\' solution for busy landlords who want a fixed rental income each and every month.
At Northwood Ashford, we have made it our mission to offer the best estate agency, lettings and property services in the market and take great pride in our commitment to customer service. Our core values are Service, Integrity and Value, this is at the heart of everything we do. Give us a try and WE WON\'T LET YOU DOWN.
Latest Reviews
Lilli
George Aristidou
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 99% | £145,000 | £2,800,000 |
| Lettings | 100% | 97% | £375 | £2,400 |
Areas covered
- Kent
- TN23
- TN230
- TN24
- TN25
- TN26
- TN27
- TN28
- TN29
- TN30
Address
Northwood
Bridgewater House, 4 Victoria Road, Ashford, Kent
TN23 7AJ
01233 229788
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Northwood Branches (View All 92)
Fantastic experience working ...
5 Star Review
Joshua
By : 'Lilli'
Services : Sales( As a Vendor )
Sold price : £358000
Would you recommend ? : Yes
Postcode : TN26
26 Mar 2025
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Fantastic experience working with Stevens again the second... Read Full Review
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Lilli said about Northwood
Services : Sales( As a Vendor )Date: 26th Mar 2025
Fantastic experience working with Stevens again the second time
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First ...
5 Star Review
Gavin
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TN23
25 Mar 2025
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Northwood (Stevens) provided outstanding support throughout the purchasing process. Gavin managed all aspects of the process professionally and kept us informed at each step. Exceptional service. Highly... Read Full Review
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Mr & Mrs Thapa said about Northwood
Services : Sales( As a Buyer )Date: 25th Mar 2025
Northwood (Stevens) provided outstanding support throughout the purchasing process. Gavin managed all aspects of the process professionally and kept us informed at each step. Exceptional service. Highly recommended.
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One of the best Estate Agents ...
5 Star Review
Mark
Gavin
By : 'George'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TN24
27 Feb 2023
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One of the best Estate Agents I have dealt with. Honest and reliable, Mark and Gavin were both very accommodating -nothing was too much trouble. Very professional and helpful agents, their guidance throughout the purchasing process was exceptional. I would use them again and... Read Full Review
Comments (0)One of the best Estate Agents I have dealt with.
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George Aristidou said about Northwood
Services : Sales( As a Buyer )Date: 27th Feb 2023
One of the best Estate Agents I have dealt with.
Honest and reliable, Mark and Gavin were both very accommodating -nothing was too much trouble.
Very professional and helpful agents, their guidance throughout the purchasing process was exceptional.
I would use them again and again.
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Mark was very polite and very ...
5 Star Review
Mark
By : 'Emma'
Services : Sales( As a Buyer )
Sold price : £380000
Would you recommend ? : Yes
Postcode : TN23
9 Feb 2023
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Mark was very polite and very helpful. We really love the honesty of this agent and the professional but friendly manner he helped us through the buying process. We will definitely use Northwood again for any buying/ selling needs we have in the... Read Full Review
Comments (0)Mark was very polite and very helpful. We really love the honesty of this agent and the professional but friendly manner he helped us through the buying process.
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Emma said about Northwood
Services : Sales( As a Buyer )Date: 9th Feb 2023
Mark was very polite and very helpful. We really love the honesty of this agent and the professional but friendly manner he helped us through the buying process.
We will definitely use Northwood again for any buying/ selling needs we have in the future.
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A totally professional team ...
5 Star Review
Gavin
Mark
By : 'Elizabeth'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TN23
28 Jan 2023
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A totally professional team at Northwood! Gavin and Mark have both been amazing in dealing with the sale of my property. Nothing was too much trouble , always available to speak to me and keep me updated. I would highly recommend them to... Read Full Review
Comments (0)A totally professional team at Northwood!
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Elizabeth said about Northwood
Services : Sales( As a Vendor )Date: 28th Jan 2023
A totally professional team at Northwood!
Gavin and Mark have both been amazing in dealing with the sale of my property.
Nothing was too much trouble , always available to speak to me and keep me updated.
I would highly recommend them to anyone!
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Happy ...
5 Star Review
Patience
By : 'Dr.'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN24
21 Dec 2022
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Very happy with Northwood in particular Patience Simpson who goes the extra mile to ensure the tenants problems are resolved... Read Full Review
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Dr. Jag said about Northwood
Services : Letting( As a Owner )Date: 21st Dec 2022
Very happy with Northwood in particular Patience Simpson who goes the extra mile to ensure the tenants problems are resolved asap.
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Very ...
5 Star Review
Patience
By : 'MT'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN23
21 Dec 2022
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Patience and her team are amazing!! I have rented with Northwood for 5 years now and the service has been brilliant, tenants are looked after and Landlords are kept up to date with... Read Full Review
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MT said about Northwood
Services : Letting( As a Tenant )Date: 21st Dec 2022
Patience and her team are amazing!! I have rented with Northwood for 5 years now and the service has been brilliant, tenants are looked after and Landlords are kept up to date with inspections.
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The brilliant ...
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5 Star Review
By : 'Scott'
Services : 2
Sold price : £1450
Would you recommend ? : Yes
Postcode : TN23
20 Jun 2025
People found this helpful
So this is my first time renting and Bethany helped me through this experience. She is friendly, knowledgeable and down to earth. Going through this can be stressful but she understood what I wanted and helped me get it through so well done and I would recommend the team at... Read Full Review
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Scott said about Northwood
Services : 2Date: 20th Jun 2025
So this is my first time renting and Bethany helped me through this experience. She is friendly, knowledgeable and down to earth. Going through this can be stressful but she understood what I wanted and helped me get it through so well done and I would recommend the team at Northwood.
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Listened to what we ...
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5 Star Review
Bethany
By : 'Tyrone'
Services : Letting( As a Tenant )
Would you recommend ? : No
19 Jun 2025
People found this helpful0
Listened to what we needed & showed us all the right apartment's. Beth, Colin & Natalie worked flawlessly as a team. Once we found what we liked, the speedy process enabled us to move in quicker than expected. In fact I had to delay one week which was no problem with Northwood. Very professional... Read Full Review
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Tyrone said about Northwood
Services : Letting( As a Tenant )Date: 18th Jun 2025
Listened to what we needed & showed us all the right apartment's. Beth, Colin & Natalie worked flawlessly as a team. Once we found what we liked, the speedy process enabled us to move in quicker than expected. In fact I had to delay one week which was no problem with Northwood. Very professional and punctual service through & through.
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Northwood we're amazing! Went ...
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5 Star Review
Natalie
By : 'Kurt'
Services : Letting( As a Tenant )
Sold price : £1250
Would you recommend ? : Yes
Postcode : TN23
10 Jun 2025
People found this helpful1
Northwood we're amazing! Went above and beyond at all times. Communicated, were helpful and genuinely fantastic. Can't recommend enough. Natalie was... Read Full Review
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Kurt said about Northwood
Services : Letting( As a Tenant )Date: 10th Jun 2025
Northwood we're amazing! Went above and beyond at all times. Communicated, were helpful and genuinely fantastic. Can't recommend enough. Natalie was brilliant!
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5 Star Review
By : 'Jayavel'
Services : 2
Would you recommend ? : Yes
Postcode : TN23
30 May 2025
People found this helpful
We had a truly outstanding experience working with Colin moving into Hampton Place. From start to finish, he went above and beyond his duties to make the entire process smooth and stressfree. He was consistently available, incredibly accessible, and always quick to respond to any queries we had,... Read Full Review
Comments (0)We had a truly outstanding experience working with Colin moving into Hampton Place. From start to finish, he went above and beyond his duties to make the entire process smooth and stressfree. He was consistently available, incredibly accessible, and always quick to respond to any queries we had, offering clear, thoughtful reassurances every step of the way.
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Jayavel said about Northwood
Services : 2Date: 30th May 2025
We had a truly outstanding experience working with Colin moving into Hampton Place. From start to finish, he went above and beyond his duties to make the entire process smooth and stressfree. He was consistently available, incredibly accessible, and always quick to respond to any queries we had, offering clear, thoughtful reassurances every step of the way.
Colin gave us a thorough and detailed home tour, leaving no stone unturned, and made sure all minor issues were promptly addressed. His professionalism, knowledge, and friendly demeanor made us feel completely at ease and confident throughout.
It's rare to come across someone so genuinely helpful, wellmannered, and trustworthy in this industry. We felt supported and wellinformed at all times. Thank you, Colin, your exceptional service and dedication — we couldn't have asked a better experience!
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Good ...
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5 Star Review
By : 'Louisa'
Services : 2
Would you recommend ? : Yes
Postcode : TN23
13 May 2025
People found this helpful
Jacqui has been extremely supportive with assisting with moving properties and dealing with any queries... Read Full Review
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Louisa said about Northwood
Services : 2Date: 13th May 2025
Jacqui has been extremely supportive with assisting with moving properties and dealing with any queries had
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Terrible ...
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1 Star Review
Bethany
jacqui
By : 'AJ'
Services : Letting( As a Tenant )
Sold price : £925
Would you recommend ? : No
Postcode : TN23
7 May 2025
People found this helpful0
We moved into a property that turned out to be full of mold and serious water damage, making it unsafe to live in. During both our viewings, Bethany Williams assured us the door was just stuck — but it was clearly concealing significant issues. After raising our concerns, we were met with rudeness... Read Full Review
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I was told the property was in extremely well condition by the agents and I gave them a months time as well.
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AJ said about Northwood
Services : Letting( As a Tenant )Date: 6th May 2025
We moved into a property that turned out to be full of mold and serious water damage, making it unsafe to live in. During both our viewings, Bethany Williams assured us the door was just stuck — but it was clearly concealing significant issues. After raising our concerns, we were met with rudeness and a complete lack of empathy from both Bethany and Jacqui, who told us the agency had no responsibility once tenants moved in. This added immense stress during an already difficult time, with no proper support from the agency. We chose Northwood based on their reputation, but unfortunately, our experience has been extremely poor and upsetting. Not recommended.
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Selling of ...
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5 Star Review
Gavin
Joshua
By : 'Leon'
Services : Sales( As a Vendor )
Sold price : £278000
Would you recommend ? : Yes
Postcode : TN23
7 Apr 2025
People found this helpful0
Northwood, in particular Gavin, were proactive, attentive and professional throughout. They offered solutions o problems that arose and I cannot rate them highly... Read Full Review
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Leon Avery said about Northwood
Services : Sales( As a Vendor )Date: 7th Apr 2025
Northwood, in particular Gavin, were proactive, attentive and professional throughout. They offered solutions o problems that arose and I cannot rate them highly enough.
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Selling of ...
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5 Star Review
Gavin
Joshua
By : 'Leon'
Services : Sales( As a Vendor )
Sold price : £278000
Would you recommend ? : Yes
Postcode : TN23
7 Apr 2025
People found this helpful0
Northwood, in particular Gavin, were proactive, attentive and professional throughout. They offered solutions o problems that arose and I cannot rate them highly... Read Full Review
Comments (0)Was this helpful?:
Leon Avery said about Northwood
Services : Sales( As a Vendor )Date: 7th Apr 2025
Northwood, in particular Gavin, were proactive, attentive and professional throughout. They offered solutions o problems that arose and I cannot rate them highly enough.
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Jacqui is ‘Simply the ...
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5 Star Review
Natalie
By : 'Patrick'
Services : Letting( As a Tenant )
Rent PCM : £1799
Would you recommend ? : Yes
Postcode : TN25
8 Mar 2025
People found this helpful0
I have had the pleasure of dealing with Jacqui from Northwood Estate Agents in Ashford, Kent, and I cannot recommend her highly enough. Her professional attitude is exemplary, consistently demonstrating a deep commitment to her clients’ needs. Jacqui is incredibly responsive, always ensuring that... Read Full Review
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Patrick Flynn said about Northwood
Services : Letting( As a Tenant )Date: 8th Mar 2025
I have had the pleasure of dealing with Jacqui from Northwood Estate Agents in Ashford, Kent, and I cannot recommend her highly enough. Her professional attitude is exemplary, consistently demonstrating a deep commitment to her clients’ needs. Jacqui is incredibly responsive, always ensuring that any queries or concerns are addressed promptly. She truly cares about her clients, going above and beyond to exceed expectations. Her dedication and attention to detail have made the property maintenance process seamless and stressfree. It’s rare to find someone who combines such professionalism with genuine care their clients. Thank you Jacqui such a wonder experience.
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Exceptional Service from ...
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5 Star Review
jacqui
Patience
By : 'GringoPerdido'
Services : Letting( As a Tenant )
Would you recommend ? : No
4 Mar 2025
People found this helpful0
⭐⭐⭐⭐⭐ I can’t say enough good things about Northwood in Ashford, and especially Jacqui from the property management team. Over the weekend, I reported a power outage affecting half the sockets in our rental home, and Jacqui was quick to respond. She arranged a service person from Direct Line to... Read Full Review
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GringoPerdido said about Northwood
Services : Letting( As a Tenant )Date: 4th Mar 2025
⭐⭐⭐⭐⭐
I can’t say enough good things about Northwood in Ashford, and especially Jacqui from the property management team. Over the weekend, I reported a power outage affecting half the sockets in our rental home, and Jacqui was quick to respond. She arranged a service person from Direct Line to come out first thing Monday morning and kept me updated every step of the way. When the boiler started acting up after the power issue, she patiently guided me through troubleshooting steps. When we couldn’t resolve it, she promptly sent a plumber to fix the problem.
This level of service—responsive, professional, and caring—gives me total confidence in renting our home through Northwood. Over the past 18 months, Jacqui and the team have consistently provided outstanding support, and I’m so grateful their dedication. If you’re looking a reliable letting agent, Northwood Ashford is the best, hands down. Thank you, Jacqui and team!
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I cannot thank Natalie and ...
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5 Star Review
Natalie
Bethany
By : 'Mrs'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
3 Mar 2025
People found this helpful0
I cannot thank Natalie and Beth enough all their help and support with moving into our rental, nothing was too much them and their whole Team, I would wholeheartedly recommend Northwood Ashford to everyone the best Agents I have ever dealt with 100%... Read Full Review
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Mrs Michelle Dingwall said about Northwood
Services : Letting( As a Tenant )Date: 3rd Mar 2025
I cannot thank Natalie and Beth enough all their help and support with moving into our rental, nothing was too much them and their whole Team, I would wholeheartedly recommend Northwood Ashford to everyone the best Agents I have ever dealt with 100% dedicated
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Professional, dedicated and ...
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5 Star Review
By : 'BASHANT'
Services : Letting( As a Owner )
Sold price : £1500
Would you recommend ? : Yes
Postcode : TN23
2 Mar 2025
People found this helpful0
Professional, dedicated and committed towards customer service and delivering impactful... Read Full Review
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BASHANT PUN said about Northwood
Services : Letting( As a Owner )Date: 2nd Mar 2025
Professional, dedicated and committed towards customer service and delivering impactful results.
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Thank you so much for all ...
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5 Star Review
Joshua
Mark
By : 'Emma'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TN23
6 Feb 2025
People found this helpful0
Thank you so much all your help with our purchase of my dad’s perfect home, Josh Gavin and Mark were brilliant from start to finish and kept us updated and always willing to help. Northwood you have a great sales team and come highly... Read Full Review
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Emma Adams said about Northwood
Services : Sales( As a Buyer )Date: 6th Feb 2025
Thank you so much all your help with our purchase of my dad’s perfect home, Josh Gavin and Mark were brilliant from start to finish and kept us updated and always willing to help. Northwood you have a great sales team and come highly recommended!
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By : The Northwood Team
1 Jan 1970Dear Emma, Many thanks for taking the time to share your lovely experience at Northwood. We always strive to get the best outcome for our clients and we are delighted that we have been able to...
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