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jacqui
4.5/5, 7 Reviews
75% Recommended
0% sales valuation accuracy
99% letting valuation accuracy
0% sales fee satisfaction
60% letting fee satisfaction
About jacqui
No Biography Found
Latest Reviews
Abdul Rafi Mohammed
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 0% | 0% | 0% | 0% |
| Lettings | 99% | 60% | 100% | 100% |
Latest Properties
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Terrible ...
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1 Star Review
Bethany
jacqui
By : 'AJ'
Services : Letting( As a Tenant )
Sold price : £925
Would you recommend ? : No
Postcode : TN23
7 May 2025
People found this helpful0
We moved into a property that turned out to be full of mold and serious water damage, making it unsafe to live in. During both our viewings, Bethany Williams assured us the door was just stuck — but it was clearly concealing significant issues. After raising our concerns, we were met with rudeness ... Read Full Review
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Comments on Agent Fees
I was told the property was in extremely well condition by the agents and I gave them a months time as well.
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AJ said about Northwood
Services : Letting( As a Tenant )Date: 6th May 2025
We moved into a property that turned out to be full of mold and serious water damage, making it unsafe to live in. During both our viewings, Bethany Williams assured us the door was just stuck — but it was clearly concealing significant issues. After raising our concerns, we were met with rudeness and a complete lack of empathy from both Bethany and Jacqui, who told us the agency had no responsibility once tenants moved in. This added immense stress during an already difficult time, with no proper support from the agency. We chose Northwood based on their reputation, but unfortunately, our experience has been extremely poor and upsetting. Not recommended.
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Exceptional Service from ...
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5 Star Review
jacqui
Patience
By : 'GringoPerdido'
Services : Letting( As a Tenant )
Would you recommend ? : No
4 Mar 2025
People found this helpful0
⭐⭐⭐⭐⭐ I can’t say enough good things about Northwood in Ashford, and especially Jacqui from the property management team. Over the weekend, I reported a power outage affecting half the sockets in our rental home, and Jacqui was quick to respond. She arranged a service person from Direct Line to ... Read Full Review
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GringoPerdido said about Northwood
Services : Letting( As a Tenant )Date: 4th Mar 2025
⭐⭐⭐⭐⭐
I can’t say enough good things about Northwood in Ashford, and especially Jacqui from the property management team. Over the weekend, I reported a power outage affecting half the sockets in our rental home, and Jacqui was quick to respond. She arranged a service person from Direct Line to come out first thing Monday morning and kept me updated every step of the way. When the boiler started acting up after the power issue, she patiently guided me through troubleshooting steps. When we couldn’t resolve it, she promptly sent a plumber to fix the problem.
This level of service—responsive, professional, and caring—gives me total confidence in renting our home through Northwood. Over the past 18 months, Jacqui and the team have consistently provided outstanding support, and I’m so grateful their dedication. If you’re looking a reliable letting agent, Northwood Ashford is the best, hands down. Thank you, Jacqui and team!
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Jacqui has been amazing and ...
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5 Star Review
jacqui
By : 'Abdul'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN24
6 Feb 2025
People found this helpful0
Jacqui has been amazing and always very helpful. I have to be honest her work is exemplary and she keeps the landlord in the loop without any delay. I have no doubt I did really miss her when she was away a few months, and am glad she is back at Northwood. I am sure Jacqui will with her ... Read Full Review
Comments (0) Report abuseJacqui has been amazing and always very helpful. I have to be honest her work is exemplary and she keeps the landlord in the loop without any delay.
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Abdul Rafi Mohammed said about Northwood
Services : Letting( As a Owner )Date: 6th Feb 2025
Jacqui has been amazing and always very helpful. I have to be honest her work is exemplary and she keeps the landlord in the loop without any delay.
I have no doubt I did really miss her when she was away a few months, and am glad she is back at Northwood.
I am sure Jacqui will with her outstanding efforts in future too. So thank you Jacqui..
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We always receive excellent ...
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5 Star Review
Patience
jacqui
By : 'Lokesh'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : TN23
7 Jan 2025
People found this helpful0
We always receive excellent care from Mrs Patience and her team. We receive regular updates and it’s very easy to get in touch with someone; there’s always someone available to pick up the phone! There’s very good communication within the team, ensuring smooth ... Read Full Review
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Lokesh said about Northwood
Services : Letting( As a Owner )Date: 7th Jan 2025
We always receive excellent care from Mrs Patience and her team. We receive regular updates and it’s very easy to get in touch with someone; there’s always someone available to pick up the phone! There’s very good communication within the team, ensuring smooth service!
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Brilliant! ...
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5 Star Review
jacqui
By : 'Sam'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN23
24 Dec 2024
People found this helpful0
They are quick to respond and address any issues I have ever had. In my experience they are always considerate, courteous and very helpful. I honestly can't fault ... Read Full Review
Comments (0) Report abuseThey are quick to respond and address any issues I have ever had.
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Sam Turner said about Northwood
Services : Letting( As a Tenant )Date: 24th Dec 2024
They are quick to respond and address any issues I have ever had.
In my experience they are always considerate, courteous and very helpful.
I honestly can't fault them.
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Simply the ...
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5 Star Review
jacqui
Patience
By : 'MT'
Services : Letting( As a Tenant )
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : TN23
20 Dec 2024
People found this helpful0
I have rented with Northwood Ashford for about 7 years now and have never had anything but excellent service. The staff are always polite and friendly and never favour either the landlord or the tenant, both are treated the same. I do have to give a special mention to Jacqui and Patience who ... Read Full Review
Comments (0) Report abuseI have rented with Northwood Ashford for about 7 years now and have never had anything but excellent service.
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MT said about Northwood
Services : Letting( As a Tenant )Date: 20th Dec 2024
I have rented with Northwood Ashford for about 7 years now and have never had anything but excellent service.
The staff are always polite and friendly and never favour either the landlord or the tenant, both are treated the same.
I do have to give a special mention to Jacqui and Patience who always have time to listen to the problem you may have and act on it very quickly, they also remember who you are and have a quick chat.
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Northwood have managed my ...
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5 Star Review
Megan
jacqui
By : 'Gerald'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN23
21 Aug 2024
People found this helpful0
Northwood have managed my property for many years. They are always prompt at arranging repairs and report regularly on the overall condition of the property. My tenant also seems happy with the ... Read Full Review
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Gerald said about Northwood
Services : Letting( As a Owner )Date: 21st Aug 2024
Northwood have managed my property for many years. They are always prompt at arranging repairs and report regularly on the overall condition of the property. My tenant also seems happy with the service.
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