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Forest Hill, London SE23
4.9/5, 657 Reviews
93% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
88% sales fee satisfaction
97% letting fee satisfaction
Daisy was setup in 2007 as a local boutique agency. Since 2019 Daisy has been part of the Northwood group. Locally owned and operated by Stuart Williams and his team of experienced property professionals, Northwood Forest Hill can guide you through the complicated and often stressful world of property sales and
lettings.
Covering a wide range of areas in South East London, contact the office and we’ll be able to provide an honest professional service.
Latest Reviews
Lonneke Broadribb
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 88% | £295,000 | £1,070,000 |
| Lettings | 100% | 97% | £510 | £3,800 |
Areas covered
- Brockley
- East Dulwich
- Forest Hill
- Herne Hill
- Nunhead
- Peckham
- Rye
- SE15
- SE20
- SE21
- SE22
- SE23
- SE24
- SE26
- SE4
- SE5
- SE6
- Sydenham
Address
Northwood
5 London Road,, London, Greater London
SE23 3TW
02082999035
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Latest Properties
No Property Found
Northwood Branches (View All 92)
Overall, a positive ...
5 Star Review
Rebecca
By : 'jm'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
27 Aug 2024
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People found this helpful0
I enquired about a flat that I was interested in renting through email. I got a prompt response from the letting agent and booked us almost immediately for viewing of the flat. Rebecca, the agent, was very professional and met us at the property to view on time. She was so friendly and I felt at... Read Full Review
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jm kionisala said about Northwood
Services : Letting( As a Tenant )Date: 27th Aug 2024
I enquired about a flat that I was interested in renting through email. I got a prompt response from the letting agent and booked us almost immediately for viewing of the flat. Rebecca, the agent, was very professional and met us at the property to view on time. She was so friendly and I felt at ease immediately. She answered our questions and addressed our concerns about the property. Overall, the experience was positive and the process of renting the flat was really smooth and straightforward.
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Property ...
5 Star Review
Maxine
By : 'Kim'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE22
26 Aug 2024
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We appreciate Maxine's efforts looking after our property over the last few... Read Full Review
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Kim Kenyon said about Northwood
Services : Letting( As a Owner )Date: 26th Aug 2024
We appreciate Maxine's efforts looking after our property over the last few years.
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Hi I am absolutely pleased we ...
5 Star Review
Maxine
By : 'Munevver'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE14
13 May 2024
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People found this helpful0
Hi I am absolutely pleased we had Maxine as our property manager. She has been great help and so understanding from day 1. She is very kind and respectful. I definitely recommend Maxine as a property manager she has been... Read Full Review
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Munevver Kemal said about Northwood
Services : Letting( As a Tenant )Date: 13th May 2024
Hi I am absolutely pleased we had Maxine as our property manager. She has been great help and so understanding from day 1. She is very kind and respectful. I definitely recommend Maxine as a property manager she has been amazing.
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Brilliant service, from ...
5 Star Review
Collette
Ally
By : 'Julio'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : BR6
4 May 2024
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People found this helpful0
Brilliant service, from Collette, we have long term working with this agency, always willing to... Read Full Review
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Julio Sanchez said about Northwood
Services : Letting( As a Tenant )Date: 4th May 2024
Brilliant service, from Collette, we have long term working with this agency, always willing to help.
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Rebecca and Ally from ...
5 Star Review
Ally
Rebecca
By : 'Lonneke'
Services : Letting( As a Owner )
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : SE26
11 Apr 2024
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People found this helpful0
Rebecca and Ally from Northwood Estate agency/ Daisy Lets were both highly professional. They found perfect tenants for our flat quickly and made the whole process very easy for us as first time landlords. I would highly recommend... Read Full Review
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Lonneke Broadribb said about Northwood
Services : Letting( As a Owner )Date: 11th Apr 2024
Rebecca and Ally from Northwood Estate agency/ Daisy Lets were both highly professional. They found perfect tenants for our flat quickly and made the whole process very easy for us as first time landlords. I would highly recommend them.
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So helpful ...
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5 Star Review
Rebecca
By : 'Sophie'
Services : Letting( As a Tenant )
Would you recommend ? : No
20 Jun 2025
People found this helpful0
Rebecca has been amazing! She found my partner and I a great flat that is perfect us and has been so helpful every step of the way... Read Full Review
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Sophie said about Northwood
Services : Letting( As a Tenant )Date: 19th Jun 2025
Rebecca has been amazing! She found my partner and I a great flat that is perfect us and has been so helpful every step of the way :)
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Rebecca has been ...
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5 Star Review
Rebecca
By : 'George'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
10 Jun 2025
People found this helpful0
Rebecca has been amazing, so friendly in the viewing, answering all questions and has been super helpful in the whole process, couldn’t ask anyone better to help me during this application... Read Full Review
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George said about Northwood
Services : Letting( As a Tenant )Date: 9th Jun 2025
Rebecca has been amazing, so friendly in the viewing, answering all questions and has been super helpful in the whole process, couldn’t ask anyone better to help me during this application process
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Effortless ...
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5 Star Review
Rebecca
By : 'Fraser'
Services : Letting( As a Tenant )
Sold price : £2200
Would you recommend ? : Yes
Postcode : SE15
9 Jun 2025
People found this helpful0
Quick and easy process with Rebecca who us see all parts of the house and answered all our questions. Been great communication via what’s app since we got... Read Full Review
Comments (0)Quick and easy process with Rebecca who us see all parts of the house and answered all our questions.
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Fraser gillies said about Northwood
Services : Letting( As a Tenant )Date: 8th Jun 2025
Quick and easy process with Rebecca who us see all parts of the house and answered all our questions.
Been great communication via what’s app since we got accepted
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Rebecca was absolutely ...
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5 Star Review
Rebecca
By : 'Lauren'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE15
5 Jun 2025
People found this helpful0
Rebecca was absolutely brilliant. From arranging the viewing all the way up to the offer, she was very prompt and so... Read Full Review
Comments on Agent Fees
N/A
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Lauren Keenan said about Northwood
Services : Letting( As a Tenant )Date: 5th Jun 2025
Rebecca was absolutely brilliant. From arranging the viewing all the way up to the offer, she was very prompt and so lovely.
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Great service. Efficient in ...
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5 Star Review
By : 'Edie'
Services : 2
Would you recommend ? : Yes
Postcode : SE4
21 May 2025
People found this helpful
Great service. Efficient in all their communications and super... Read Full Review
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Edie said about Northwood
Services : 2Date: 21st May 2025
Great service. Efficient in all their communications and super friendly.
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Great experience in ...
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5 Star Review
Rebecca
By : 'Maria'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : SE20
20 May 2025
People found this helpful0
We had a great experience working with this agency. Rebeca was incredibly helpful throughout the entire letting process. She responded quickly and efficiently to every question or concern we had, always providing clear and straightforward answers. Her honesty and transparency were truly... Read Full Review
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Maria and Daniela said about Northwood
Services : Letting( As a Tenant )Date: 19th May 2025
We had a great experience working with this agency. Rebeca was incredibly helpful throughout the entire letting process. She responded quickly and efficiently to every question or concern we had, always providing clear and straightforward answers. Her honesty and transparency were truly appreciated, and thanks to her support, the entire process was much smoother than we expected. It's not often you find someone so reliable and professional in this field. Highly recommended 😊
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Helpful all female ...
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5 Star Review
By : 'Lizzie'
Services : 17
Sold price : £1500
Would you recommend ? : Yes
Postcode : SE6
15 May 2025
People found this helpful
I chose Northwood on a recommendation as it is my first time letting a property. Ally made me feel really comfortable and I understood - definitely no feeling I was being sold to just a helpful conversation. They were realistic with me and prepared everything quickly and found tenants within a... Read Full Review
Comments on Agent Fees
Fair in line with market
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Lizzie said about Northwood
Services : 17Date: 15th May 2025
I chose Northwood on a recommendation as it is my first time letting a property. Ally made me feel really comfortable and I understood - definitely no feeling I was being sold to just a helpful conversation. They were realistic with me and prepared everything quickly and found tenants within a couple of days. I have been kept fully informed and am feeling confident that my property and tenants are in good hands. I also love that it is an all female team.
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Great ...
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5 Star Review
Rebecca
By : 'Adina'
Services : Letting( As a Tenant )
Sold price : £2100
Would you recommend ? : Yes
Postcode : SE15
10 May 2025
People found this helpful0
Rebecca gave us a thoughtful and lowpressure tour of the property. She had a calm, reassuring presence and shared all the information we needed, exactly when we asked it. There was no sales pitch or overload - she us explore at our own pace, which felt refreshingly rare compared to other viewings ... Read Full Review
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Adina said about Northwood
Services : Letting( As a Tenant )Date: 9th May 2025
Rebecca gave us a thoughtful and lowpressure tour of the property. She had a calm, reassuring presence and shared all the information we needed, exactly when we asked it. There was no sales pitch or overload - she us explore at our own pace, which felt refreshingly rare compared to other viewings we’ve had. The experience was genuinely pleasant, and her positive, grounded energy really complemented the good atmosphere of the property.
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A great ...
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5 Star Review
Rebecca
By : 'Paolo'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE15
10 May 2025
People found this helpful0
Rebecca made sure that the whole process went smoothly and effectively. From being very professional and accommodating during the viewings to help me in the offer and contract phase and paperwork and... Read Full Review
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Paolo said about Northwood
Services : Letting( As a Tenant )Date: 9th May 2025
Rebecca made sure that the whole process went smoothly and effectively. From being very professional and accommodating during the viewings to help me in the offer and contract phase and paperwork and forms.
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I had a good experience with ...
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5 Star Review
By : 'Anu'
Services : 2
Sold price : £1500
Would you recommend ? : Yes
Postcode : SE6
5 May 2025
People found this helpful
I had a good experience with northwood. They helped us to find a property and helped in carrying out the processing of a home renting. I really appreciate and thank Rebecca her excellent service. She is so punctual and responsible. She found out things from the landlord according to out needs and ... Read Full Review
Comments (0)Was this helpful?:
Anu Vinod Kumar said about Northwood
Services : 2Date: 5th May 2025
I had a good experience with northwood. They helped us to find a property and helped in carrying out the processing of a home renting. I really appreciate and thank Rebecca her excellent service. She is so punctual and responsible. She found out things from the landlord according to out needs and was there us whenever we have any queries.
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I had a good experience with ...
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5 Star Review
By : 'Anu'
Services : 2
Sold price : £1500
Would you recommend ? : Yes
Postcode : SE6
5 May 2025
People found this helpful
I had a good experience with northwood. They helped us to find a property and helped in carrying out the processing of a home renting. I really appreciate and thank Rebecca her excellent service. She is so punctual and responsible. She found out things from the landlord according to out needs and ... Read Full Review
Comments (0)Was this helpful?:
Anu Vinod Kumar said about Northwood
Services : 2Date: 5th May 2025
I had a good experience with northwood. They helped us to find a property and helped in carrying out the processing of a home renting. I really appreciate and thank Rebecca her excellent service. She is so punctual and responsible. She found out things from the landlord according to out needs and was there us whenever we have any queries.
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I had a good experience with ...
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5 Star Review
Rebecca
By : 'Anu'
Services : Letting( As a Tenant )
Sold price : £1500
Would you recommend ? : Yes
Postcode : SE6
5 May 2025
People found this helpful0
I had a good experience with northwood. They helped us to find a property and helped in carrying out the processing of a home renting. I really appreciate and thank Rebecca her excellent service. She is so punctual and responsible. She found out things from the landlord according to out needs and ... Read Full Review
Comments (0)Was this helpful?:
Anu Vinod Kumar said about Northwood
Services : Letting( As a Tenant )Date: 4th May 2025
I had a good experience with northwood. They helped us to find a property and helped in carrying out the processing of a home renting. I really appreciate and thank Rebecca her excellent service. She is so punctual and responsible. She found out things from the landlord according to out needs and was there us whenever we have any queries.
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Thanks ...
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4 Star Review
Rebecca
By : 'Tom'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : SE22
30 Apr 2025
People found this helpful0
Rebecca was really helpful and knowledgeable about the property and the area when she showed us around the flat. She kept us updated throughout the process and liased with the landlord on our behalf. The referencing process was a little painful as we had full out the forms twice with two different ... Read Full Review
Comments (0)Rebecca was really helpful and knowledgeable about the property and the area when she showed us around the flat. She kept us updated throughout the process and liased with the landlord on our behalf.
Was this helpful?:
Tom said about Northwood
Services : Letting( As a Tenant )Date: 29th Apr 2025
Rebecca was really helpful and knowledgeable about the property and the area when she showed us around the flat. She kept us updated throughout the process and liased with the landlord on our behalf.
The referencing process was a little painful as we had full out the forms twice with two different providers, and there was some back and forth.
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Very professional and quick ...
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5 Star Review
Rebecca
By : 'Charles'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : SE22
29 Apr 2025
People found this helpful0
Very professional and quick to respond, would definitely recommend to others... Read Full Review
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Charles said about Northwood
Services : Letting( As a Prospective Landlord/Tenant )Date: 29th Apr 2025
Very professional and quick to respond, would definitely recommend to others renters
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Great experience with ...
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5 Star Review
Rebecca
Nella
By : 'Alicia'
Services : Letting( As a Tenant )
Sold price : £1550
Would you recommend ? : Yes
Postcode : BR3
29 Apr 2025
People found this helpful0
Great experience with Rebecca. Very helpful and informative from the beginning. Great at communicating. Also a great experience with Nella, replies to emails in good... Read Full Review
Comments (0)Was this helpful?:
Alicia said about Northwood
Services : Letting( As a Tenant )Date: 28th Apr 2025
Great experience with Rebecca. Very helpful and informative from the beginning. Great at communicating. Also a great experience with Nella, replies to emails in good time.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.
Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.
All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings\/Sales\/Property Mangement\/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams
Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.
If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.
If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Last updated at 1/16/2025, 11:40:25 AM by allAgents
