0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
No company information
Latest Reviews
16th Feb 2023
reviewed by 'Kym19'
8th Feb 2022
reviewed by 'Kirsten'
14th Oct 2021
reviewed by 'Ruth'
21st May 2021
reviewed by 'David'
24th Jan 2021
reviewed by 'Martin'
Opening Hours
Address
Leaders
20-21 Church Road
Bromley
Kent
BR2 0EG
020 8460 7333
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 50% | £795 | £1,450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 6 | 8 | 0 | 0 | 1 | 0 | 1 | 0 |
Areas covered
- BR1
BR2
BR3
BR6
BR7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Feb 16,2023
Feb 16,2023
0
people found
this helpful
this helpful
I wish i could give zero star, cursed the day i met them, i pay £1400 a month ruin my health, moved in every body happy, smooth process big house big garden. i had a 1 month old baby. over 6 weeks in black mould was coming out ...
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Feb 08,2022
Feb 08,2022
0
people found
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Toni and Lisa are just wonderful.
I have been with Leaders, Bromley for 6 years, until I moved recently.
Prior to this I rented from other estate agents. I have never felt as safe and respected as a tenant, as I did with Toni Hartwell dealing ...
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Oct 14,2021
Oct 14,2021
0
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I would like to thank the staff at the Bromley leaders office for their professional behavior in all my interaction with them since the start to the end of my tenancy. I especially wish to recognize Toni Hartwell who was my property manager for the ...
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May 21,2021
May 21,2021
0
people found
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Had an issue with my heating and hot water.
Absolutely fantastic service.
5 Stars all round for Toni Hartwell.
Dealt with the problem professionally, informatively, quickly & friendly.
Thanks Toni...
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Mar 18,2021
Mar 18,2021
0
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Will M was a pleasure throughout whole process of renting a Property. Professional, efficient and genuine.
Highly recommend and an Asset to the team....
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Jan 24,2021
Jan 24,2021
0
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Had a problem in the property that we rent. Toni in the office got it sorted ultra quick. Also thanks to the plumbers Eddie and Jodie for good work....
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Oct 21,2020
Oct 21,2020
0
people found
this helpful
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Leaders let my property for me in a quick and timely fashion and I’m super happy with the tenants they found. The Lettings Manager Fiona Minnett was extremely helpful throughout with her wealth of knowledge and kept me updated throughout the whole process.
She ...
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Jun 11,2019
Jun 11,2019
0
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The sales team are very helpful, friendly and knowledgeable and throughout the whole buying process this really made it easier - I have friends that have had bad experiences with other agents, I would definitely recommend using them...
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Apr 04,2019
Apr 04,2019
0
people found
this helpful
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I have been a tenant in a Leaders managed property since 2013. The service I have received has been efficient, helpful and friendly at all times throughout my tenancy. In particular, the Property Management Officer in charge of my premises, Nikita Gibson, has always dealt with ...
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Comment on agent fees
Reasonable
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Sep 13,2016
Sep 13,2016
7
people found
this helpful
this helpful
I have had nothing but aggro from the first day we moved in to the property.briefly incomplete inventory,staff always unavailable or in meeting when you want them, always to be told they will ring back which they don't, always chasing them, the contractors ...
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Comment on agent fees
extremely high
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Sep 07,2015
Sep 07,2015
7
people found
this helpful
this helpful
When I move into the property the there was a broken blinds in the bedroom which was not fixed for 6 months
The property was leaking, toilet could not flushed properly, the property was damp (mould on bedroom walls) reported but no action was taken .
poor ...
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What agent could do to change your mind?
Communicate and follow up issues raisedAttached Filesnbsp;
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Apr 28,2014
Apr 28,2014
0
people found
this helpful
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As a landlord I used leaders for over 8 years to rent out and managed my flat
generally they did an ok job of taking the commission and finding tenants
they were poor at invoicing, several times ive had to remind them,
they were poor at ...
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What agent could do to change your mind?
get organised and have enough staff who think to do the jobAttached Filesnbsp;
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Dec 30,2013
Dec 30,2013
2
people found
this helpful
this helpful
Terrible terrible Agents. PLEASE PLEASE AVOID THEM AT ALL COST. The previous tenant came to the property i rent from Leaders to pick his letters and warned me about them. Terrible, greedy agents, they will not repair anything in the property and battle with you ...
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May 14,2013
May 14,2013
6
people found
this helpful
this helpful
I have been renting through Leaders (formerly Curtis Haines) for 5 years. In that time, I was never able to speak directly to anyone about any maintenance issues I had. Emails went unanswered, staff were rude, I was forever being given misleading information ie. "we will ...
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What agent could do to change your mind?
I never received any sort of service from Leaders whatsoever. If they wanted to change my mind about them, then they should have provided me with at least a proper service as a tenant. Disrepair issues went un-resolved, I was never able to speak to anyone, emails were completely ignored and the staff lied on numerous occassions. I am also still awaiting the return of my deposit, so technically they are witholding money from me too.Attached Filesnbsp;
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Mar 15,2013
Mar 15,2013
6
people found
this helpful
this helpful
I have no issue with the actual branch when it comes to the lettings and Toni and Amy were both helpful. I did, however, find the fees to be rather excessive... £30 for a reference seems somewhat money grubbing!
I have had a few issues since ...
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What agent could do to change your mind?
Do something about the fees. Charging a tenant ‚£30 if they don't show up at an appointment is fine as long as you afford them the same courtesy. increase the 'check out charge' and don't charge a separate fee for the reference. Get back to people with a holding reply so people know that you aren't just ignoring them. Maybe just be a bit more considerate towards the tenants as well as the landlords.Attached Filesnbsp;
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Nov 02,2012
Nov 02,2012
0
people found
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Steve Love assisted myself and my partner in finding a rental property in Brighton. Steve was fantastic! He brought a down to earth attitude to our meeting and to the viewings asking us the right questions to help us understand what we wanted out of ...
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Sep 13,2012
Sep 13,2012
1
people found
this helpful
this helpful
I have just rented out my flat for the first time, and used Leaders. I found all the staff inboth Bromley and Beckenham really helpful friendly and efficient. The communication was excellent and I felt they worked really hard on my behalf to find a ...
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May 22,2012
May 22,2012
7
people found
this helpful
this helpful
Leaders in bromley which was formerly know as Curtis Haines
Having lived in a property rented by leaders for 3 years all i can say is at every hand it has been a very bad experience
Moving into the property was very quick and efficent almost ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
