By : 'JohnSmith' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : DE7
24 May 2023
People found this helpful0
Unfortunately after initial discussion with a property its been radio silence ever since. Having attempted contacting them via several avenues, seems they're either too busy to respond or simply don't... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 24th May 2023
Unfortunately after initial discussion with a property its been radio silence ever since. Having attempted contacting them via several avenues, seems they're either too busy to respond or simply don't care.
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Hi John, we are sorry to read your review, however unfortunately we do not have anyone registered recently with your name as searching for a property. Please confirm the property details or call us...
Without a shadow of doubt, ...
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1 Star Review
By : 'Josh' Services : Property Management Would you recommend ? : No Postcode : DE56
17 May 2023
People found this helpful2
Without a shadow of doubt, the worst company I have ever had the misfortune of dealing with. If they say they are going to do something, you can almost guarantee that it won't be done. Clueless, useless, disorganised, careless, apathetic are just some of the adjectives you could use to... Read Full Review
Services : Property Management( )Date: 17th May 2023
Without a shadow of doubt, the worst company I have ever had the misfortune of dealing with. If they say they are going to do something, you can almost guarantee that it won't be done. Clueless, useless, disorganised, careless, apathetic are just some of the adjectives you could use to describe this company. If you want someone to manage and look after your x hundred thousand pound asset, these are not the people you want to do so. They have proven themselves over and over again to be entirely incompetent of anything representing a management service. Every single time, anything needed to be done, you could be assured there would be problems.
They don't know how to take meter readings, inventorise anything, communicate with customers, manage a property, handle disputes. They don't communicate internally let alone with customers. You will speak to a different person every time you need something and receive calls from random people who you don't know.
They do know how to break your belongings (after misplacing them and rediscovering them miles from where Leaders claimed they were), lie to your face and randomly take a deduction without explaining or telling you why. Expect to fight them when they mess up because admitting fault is near impossible for them. As an added bonus, they will allow violations of contracts and nickle and dime you for every penny when they are so clearly in the wrong.
It doesn't matter if you file a formal complain higher up the chain because the level of service will not change. Only a masochist would willingly put themselves through the chaos that is using this awful service.
I could go on, but I think you get the point. Run a country mile and then run another just to avoid the pain that is dealing with these clowns.
I would suggest Leaders focuses on customer retention and experience as opposed to buying up numerous high street chains to facilitate their growth as a business. I would be truly embarrassed if I worked for a company which behaved the way Leaders Romans Group does.
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“Dear Josh,
Thankyou for taking your time to review us. We take all feedback on board and aim to work with our customers to better our service where possible. We are bitterly disappointed to hear...
Genuinely nice people, very ...
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5 Star Review
Grace
By : 'R' Services : Letting( As a Tenant ) Rent PCM : £1600 Would you recommend ? : Yes Postcode : DE3
1 Feb 2022
People found this helpful0
Genuinely nice people, very helpful and down to earth. Nothing was too much. Good to talk to on a normal level, thank you... Read Full Review
Services : Letting( As a Tenant )Date: 1st Feb 2022
Genuinely nice people, very helpful and down to earth. Nothing was too much. Good to talk to on a normal level, thank you Grace.
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Professional and responsive- ...
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5 Star Review
Emma
By : 'Susan' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : DE55
3 Nov 2021
People found this helpful0
Professional and responsive- very thorough and explained everything very well to me as a first time renter. I cannot recommend them highly enough- I would give 10 stars if I could! Thank you all at Leaders... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Nov 2021
Professional and responsive- very thorough and explained everything very well to me as a first time renter. I cannot recommend them highly enough- I would give 10 stars if I could! Thank you all at Leaders Belper
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Don't use during cod ...
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1 Star Review
By : 'Shaun' Services : Letting( As a Tenant ) Rent PCM : £150000 Would you recommend ? : No Postcode : DE56
16 Jun 2021
People found this helpful1
Had almost every issue you could think off, they made an offer for the wrong house, had the wrong names of forms, never called back on time or ever did, their number goes to the Darby site half the time and they aren't very helpful too
Basically a bit s**t, they might be a lot better when... Read Full Review
Services : Letting( As a Tenant )Date: 15th Jun 2021
Had almost every issue you could think off, they made an offer for the wrong house, had the wrong names of forms, never called back on time or ever did, their number goes to the Darby site half the time and they aren't very helpful too
Basically a bit s**t, they might be a lot better when you can go in person and do everything the old fashioned way, but during covid time no thanks
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All of the staff at leaders ...
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5 Star Review
Emma
Helen
By : 'Anthony' Services : Letting( As a Tenant ) Rent PCM : £550 Would you recommend ? : Yes Postcode : DE3
7 Jul 2020
People found this helpful0
All of the staff at leaders in belper are great Emma Helen Lucy and Jessie all are so polite and professional they all worked very hard to secure my dream property I couldn't be happier I thoughly recommend that you give leaders a try A... Read Full Review
Services : Letting( As a Tenant )Date: 6th Jul 2020
All of the staff at leaders in belper are great Emma Helen Lucy and Jessie all are so polite and professional they all worked very hard to secure my dream property I couldn't be happier I thoughly recommend that you give leaders a try A Clarke
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Brilliant service, loved ...
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5 Star Review
By : 'Martin' Services : Letting( As a Tenant ) Rent PCM : £1650 Would you recommend ? : Yes Postcode : DE56
12 Nov 2019
People found this helpful0
Brilliant service, loved working with the Belper team and would recommend highly. Always a smile and went the extra... Read Full Review
Services : Letting( As a Tenant )Date: 12th Nov 2019
Brilliant service, loved working with the Belper team and would recommend highly. Always a smile and went the extra yard
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Last updated at 9/16/2019, 3:52:23 AM by allAgents