By : 'Stuart' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : GU29
Oct 20, 2020
People found this helpful0
As a customer buying a house from them, they chased me continuously until completion, and implied I had chosen poor lawyers (the lawyers actually kept to their schedule). After this, they didn't reply to emails or phone calls when I needed their help. Not a great way to run a... Read Full Review
As a customer buying a house from them, they chased me continuously until completion, and implied I had chosen poor lawyers (the lawyers actually kept to their schedule). After this, they didn't reply to emails or phone calls when I needed their help. Not a great way to run a business.
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Totally brilliant ...
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5 Star Review
Stephen
Nathan
By : 'Jane' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : GU29
Dec 13, 2018
People found this helpful0
Why did I choose King and Chasemore? Because the whole team - Stephen, Nathan and Matt all go that extra mile. Their business is not just about buying and selling houses it's also about the people involved in all their many negotiations.They cared about me, the owner of a very pretty... Read Full Review
Services : Sales( As a Vendor )Date: 13th Dec 2018
Why did I choose King and Chasemore? Because the whole team - Stephen, Nathan and Matt all go that extra mile. Their business is not just about buying and selling houses it's also about the people involved in all their many negotiations.They cared about me, the owner of a very pretty little cottage just as much as wanting to achieve a good price for it. They were so sensitive to the fact that I had lived in my cottage for 21 very happy years and only a change in my circumstances had brought about the decision to put the cottage on the market. Stephen Edwards metaphorically held my hand throughout the roller coaster ride and if he was ever out of the office Nathan or Matt were just as helpful and supportive. They almost felt like part of my family. and I shall miss them all!
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I am shocked with how ...
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1 Star Review
By : 'Kirby' Services : Letting( As a Tenant ) Rent PCM : £725 Would you recommend ? : No Postcode : GU29
Jan 29, 2016
People found this helpful2
I am shocked with how unprofessional this company have been. No communication. My partner and I have had to continuously contact the office. They lack customer service and do not give complete details. Had 3 issues with tenancy fees when moving in. They added �145 in fees that were not... Read Full Review
What agent could do to change your mind?
Horrendous! Added fees expecting us to not see they had added them. Changed our moving date without our consent and wanted to charge us for changing the date!
Comments on Agent Fees
Horrendous! Added fees expecting us to not see they had added them. Changed our moving date without our consent and wanted to charge us for changing the date!
Services : Letting( As a Tenant )Date: 29th Jan 2016
I am shocked with how unprofessional this company have been. No communication. My partner and I have had to continuously contact the office. They lack customer service and do not give complete details. Had 3 issues with tenancy fees when moving in. They added �145 in fees that were not explained on the first fee quote! Make sure you keep all paperwork as when we queried this we was told sometimes we do sometimes we don't. As a Landlord they are appalling. Maintenance issues to which my partner and I are unwitting a disrepair report and complaint. Their response was we have done as best we can when no repairs have taken place. Told different information from countrywide head office and Midhurst King and Chasemore office. Our landlord has agreed to let us leave before the tenancy ends if King and Chasemore find another tenant, However, the property is not being advertised and they are not communication with us until our tenancy is coming to an end! Even our new Landlord has complained about how rude they have been to them! I advise all to not rent a property with this company. They lie, are not consistent and most definitely are not trained in customer service. I am so disappointed as for a big company I thought their standards would be high.
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We cannot praise the staff of ...
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5 Star Review
Stephen
Nathan
By : 'Teresa' Services : Sales( As a Vendor ) Sold price : £345750 Would you recommend ? : Yes Postcode : GU29
Dec 14, 2015
People found this helpful1
We cannot praise the staff of this branch enough. They were efficient, courteous and professional at all times. They made what was a very stressful time so much easier and did their utmost to take the stress away from us. I would highly recommend them. We also brought our new home through them... Read Full Review
Services : Sales( As a Vendor )Date: 14th Dec 2015
We cannot praise the staff of this branch enough. They were efficient, courteous and professional at all times. They made what was a very stressful time so much easier and did their utmost to take the stress away from us. I would highly recommend them. We also brought our new home through them .
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We cannot praise the staff of ...
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5 Star Review
Stephen
Nathan
By : 'Teresa' Services : Sales( As a Vendor ) Sold price : £345750 Would you recommend ? : Yes Postcode : GU29
Dec 14, 2015
People found this helpful1
We cannot praise the staff of this branch enough. They were efficient, courteous and professional at all times. They made what was a very stressful time so much easier and did their utmost to take the stress away from us. I would highly recommend them. We also brought our new home through them... Read Full Review
Services : Sales( As a Vendor )Date: 14th Dec 2015
We cannot praise the staff of this branch enough. They were efficient, courteous and professional at all times. They made what was a very stressful time so much easier and did their utmost to take the stress away from us. I would highly recommend them. We also brought our new home through them .
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We were really impressed with ...
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5 Star Review
Nathan
By : 'Helen' Services : Sales( As a Buyer ) Sold price : £475000 Would you recommend ? : Yes Postcode : GU28
Nov 25, 2015
People found this helpful1
We were really impressed with the communication and support given to us by Nathan and the team. Nothing was too much trouble; questions were answered with honesty and understanding of the pressures of house buying and selling, with regular updates given freely. The team were polite, thoughtful and... Read Full Review
We were really impressed with the communication and support given to us by Nathan and the team. Nothing was too much trouble; questions were answered with honesty and understanding of the pressures of house buying and selling, with regular updates given freely. The team were polite, thoughtful and co-operative throughout the process. We really appreciated the time and care given to us. Thank you Nathan.
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This office is run so well. ...
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5 Star Review
Stephen
Nathan
By : 'Mr.' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : GU28
Nov 22, 2015
People found this helpful1
This office is run so well. Every person in this office is a team player and helps out one another.The phone is always answered respectfully and cheerfully by an actual person. They are not only knowledgeable of all properties that their dealing with but also truly invested in the best outcome for... Read Full Review
Services : Sales( As a Vendor )Date: 22nd Nov 2015
This office is run so well. Every person in this office is a team player and helps out one another.The phone is always answered respectfully and cheerfully by an actual person. They are not only knowledgeable of all properties that their dealing with but also truly invested in the best outcome for their clients. They all go over and above their expected duties. The ability they all have to work so well together makes for a calm and pleasant experience. They are so honest and use common sense and humour to deal with anything which may be thrown at them and over come any obstacles with the least amount of stress to their clients.
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One of the worst agents I ...
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1 Star Review
By : 'etlhmhn' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No
Mar 9, 2014
People found this helpful3
One of the worst agents I have ever used. Terrible!!! Did nothing to sell the property over a 6 week period. Was not available to discuss the status or options. Even put the "for sale" sign outside a house two doors away which caused major problems with neighbours and sent us a letter... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 9th Mar 2014
One of the worst agents I have ever used. Terrible!!! Did nothing to sell the property over a 6 week period. Was not available to discuss the status or options. Even put the "for sale" sign outside a house two doors away which caused major problems with neighbours and sent us a letter congratulating us on the sale of our house even though we had not received any offer. Such a poor customer service is shocking!!! Even after we cancelled the agreement, the continued to advertise the property.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.