I have been letting my property through JSM for about three years; My initial contact was with Carole, who guided me through the preparation of the property for leting and gave me much valuable advice and help. Since then I have had dealings with many of the staff who, without exception, have... Read Full Review

I have found Nicki extremely helpful,whenever a problem a rises nothing is to much trouble ,help is always at hand. .I have always found all the staff at the lowestoft branch extremely helpful and have made my familys settlement in the area from moving in to the property from... Read Full Review

I have been with them for ten years and have always found them helpful and friendly. Carol reader was particularly helpful once when i locked myself out of a property I was decorating. She came out with spare keys and it was a sunday ! I deal mainly with kim now who is very... Read Full Review

I have been with jsm property for over a year now and i am extremely happy with there service, especially kim she is very understanding and... Read Full Review

JSM have been our preferred letting agents in Lowestoft for the past 9 years. We have confidence in their Professional manner and can rest assured of a high level of service at all times. They are fair and honest, cutting a fine balance between Landlord and Tenants. Highly... Read Full Review

I have been using JSM in Lowestoft as my letting and management agent for many years. They really are the most professional team of people i could wish to employ. At all times they are pro active in letting any vacant flats, They communicate regularly with me and constantly provide me with up to... Read Full Review

I have been using JSM since 2003 and have always found them to be very friendly, helpful and pro-active when dealing with any issues regarding my property. The only reason I am no longer with them is that I am currently trying to sell my property and unfortunately they only handle lettings and... Read Full Review

I have rented with JSM since 2010, and have found the whole team at JSM very helpful. when ever I have had a problem they have resolved it very fast. If I have had a question all the staff have been very knowledgeable. When I decide to move I will be staying with them as they have proved... Read Full Review

I have rented through JSM for 2 and a half years now, I moved into my second property with them 6 months ago. The move to the second property was made very easy, They were very helpful with the paperwork and guiding me through the procedures. They personally contacted me with recommended... Read Full Review

JSM, were highly efficient, finding me a excellent property and have contiued to give outstanding service throughtout my tenancy. Jill ECKFORD inparticular is most helpful, with a great enthusiastic work ethic and is always on... Read Full Review

JSM is probably one of the most experienced letting agents in the area, and this shows, with many of the staff having passed exams with ARLA - the foremost letting agents` association. Always found them to be pro-active and helpful. Carole, as manager, has at least 15 years` experience in the... Read Full Review

We have rented from JSM since we moved down here 6 years ago we have had 3 properties through them Joyce is an absolute delight to deal with when showing us round perspective properties and always finds us the right one to match our needs. Nicki has been our property manager and always sorts out... Read Full Review

Having had dealings with Angela, and most of the staff at some time in the past, I have NO hesitation at all in recommending JSM to any landlords for future lettings and dealings. I have always found the staff to be professional, very helpful, reliable, and generally pleasant to do business... Read Full Review

Always keeps me updated with the condition of my properties with a thorough check list.If any thing needs doing they contact me first to ask if I want them to use one of their trades people or send round one of my own.I have always found them to be very friendly and helpful on any matter of... Read Full Review

Rented with JSM for 2 years, worst decision I have ever made. Lived with damp, a hole in the roof and a sinking floor the entire time that JSM did nothing to help rectify. My wife and I were called liars and staff were making excuses to cover each others' backs. I am taking this issue to ARLA and... Read Full Review