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Lettings Hub, Uxbridge UB8
4.2/5, 5 Reviews
80% Recommended
50% sales valuation accuracy
67% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would set the standar
d for the industry to follow. Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested on our laurels and continue to introduce new ideas and innovative practices. Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie. Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 67% | £0 | £0 |
| Lettings | 67% | 67% | £300 | £1,900 |
Address
Gibbs Gillespie
Lettings Hub, 2nd Floor, 268-270 High Street, Uxbridge, Middlesex
UB8 1LQ
01895 200900
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Gibbs Gillespie Branches (View All 13)
10 winter days with no ...
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1 Star Review
Nicola
By : 'Private'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HA5
Mar 11, 2019
People found this helpful1
The worst Property services ever! * is the worst and unprofessional Property Manager. They let me at -2Celsius degrees,10 winter days with no heating and 20 winter days with no hot water and no Rent discount! Even if I asked the prove that they communicate to the Landlord my request, they never... Read Full Review
Comments (0)
The worst Property services ever!
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Private said about Gibbs Gillespie
Services : Letting( As a Tenant )Date: 11th Mar 2019
The worst Property services ever!
* is the worst and unprofessional Property Manager.
They let me at -2Celsius degrees,10 winter days with no heating and 20 winter days with no hot water and no Rent discount! Even if I asked the prove that they communicate to the Landlord my request, they never send me anything but just ignore me every time when they did not like my requests.
I always paid my bills on time and I had very good relations with all the neighbours.
Nicola is the team leader and she forced the other members to go against tenants if she doesn't like somebody.
They put the maintenance team to set wrong my boiler in order to have problems (I have civil/installation university so I know what they did).
They asked me for additional money, only to get my deposit back.
Only after I left the property they changed the boiler....
They haven't done the cleaning of the property before the check-in (I asked them many times to show me the cleaning invoice but they never did this) but they asked me to clean the property before check-out.
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Very ...
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5 Star Review
Charlotte
By : 'Tobias'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : WD3
Mar 17, 2018
People found this helpful0
The contact to Charlotte Stead was very professional and friendly at all times. I don't have any complains to make and like to point out that responses were very fast and conclusive. Thank you very... Read Full Review
Comments (0)The contact to Charlotte Stead was very professional and friendly at all times. I don't have any complains to make and like to point out that responses were very fast and conclusive.
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Tobias Reuter said about Gibbs Gillespie
Services : Letting( As a Tenant )Date: 17th Mar 2018
The contact to Charlotte Stead was very professional and friendly at all times. I don't have any complains to make and like to point out that responses were very fast and conclusive.
Thank you very much!
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I would like to thank ...
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5 Star Review
Chanelle
By : 'M'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : HA5
Apr 5, 2017
People found this helpful0
I would like to thank Chanelle on dealing with my recent renewal She provided excellent customer service , ensuing I was protected at all times All her email responses were helpful and swift Thank you once... Read Full Review
Comments on Agent Fees
Fee fair
Comments (0)I would like to thank Chanelle on dealing with my recent renewal
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M McCarthy said about Gibbs Gillespie
Services : Letting( As a Owner )Date: 5th Apr 2017
I would like to thank Chanelle on dealing with my recent renewal
She provided excellent customer service , ensuing I was protected at all times
All her email responses were helpful and swift
Thank you once again
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Id like to leave a small ...
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5 Star Review
Chanelle
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £300
Would you recommend ? : Yes
Postcode : HA5
Apr 3, 2017
People found this helpful1
Id like to leave a small review about a member of your staff who has really impressed me with her enthusiasm and hard work. Chanelle is meticulous in getting things sorted - always on the ball, constantly keeping me up to date, and resolving any issues I have - and doing so almost instantly.... Read Full Review
Comments on Agent Fees
n/a
Comments (0)Id like to leave a small review about a member of your staff who has really impressed me with her enthusiasm and hard work.
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Mark said about Gibbs Gillespie
Services : Letting( As a Owner )Date: 3rd Apr 2017
Id like to leave a small review about a member of your staff who has really impressed me with her enthusiasm and hard work.
Chanelle is meticulous in getting things sorted - always on the ball, constantly keeping me up to date, and resolving any issues I have - and doing so almost instantly.
These reviews are usually for the agents themselves - but i felt that Chanelle does such good work, that she deserves some recognition.
I hope she continues successfully at Gibbs and is rewarded for her hard work. Sometimes companies take people for granted, and do not do enough to keep hold of them, I hope Gibbs take note !
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Nikki recently returned from ...
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5 Star Review
Nicola
By : 'Yorkie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HA5
Nov 16, 2016
People found this helpful0
Nikki recently returned from work following a serious illness and immediately became involved, on our behalf, in a complex insurance matter. She tackled every aspect of the issue with characteristic tact, determination and tenacity, which ultimately led to a satisfactory resolution of the issue. ... Read Full Review
Comments on Agent Fees
Not relevant to this matter.
Comments (1)Was this helpful?:
Yorkie said about Gibbs Gillespie
Services : Letting( As a Owner )Date: 16th Nov 2016
Nikki recently returned from work following a serious illness and immediately became involved, on our behalf, in a complex insurance matter. She tackled every aspect of the issue with characteristic tact, determination and tenacity, which ultimately led to a satisfactory resolution of the issue. We are in no doubt that this would not have been the case without Nikki's help. In short, she was brilliant and provided absolutely top notch customer service - Thank you Nikki!
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By : Ali nawaab
Dec 4, 2017Very bad customer service once you have signed the contract you are on your own.when you call for help or any issue towards propertie the don't care and they are very...
1 - 5 of 5 items
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Complaints Procedure
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Last updated at 9/23/2016, 7:16:36 AM by allAgents
