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Wapping, London E1W
2.2/5, 13 Reviews
31% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £460,000 | £460,000 |
Address
Dexters
123 Wapping High Street, London, Greater London
E1W 3NQ
020 7650 5350, 020 7650 5351
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Dexters Branches (View All 70)
I wanted to give a shoutout ...
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5 Star Review
Aliah
Aliah
By : 'Eugenia'
Services : Surveying
Would you recommend ? : Yes
Postcode : E1W
8 Mar 2022
People found this helpful0
I wanted to give a shoutout to Aliah and Alex. They were kind, professional, and incredibly helpful - really went the extra mile to assist... Read Full Review
Comments (1)
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Eugenia said about Dexters
Services : Surveying( )Date: 8th Mar 2022
I wanted to give a shoutout to Aliah and Alex. They were kind, professional, and incredibly helpful - really went the extra mile to assist us.
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By : Ria Burton
30 Mar 2022Dear Eugenia, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of...
Unfortunately Dexters let ...
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1 Star Review
By : 'J'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : E14
27 Apr 2021
People found this helpful0
Unfortunately Dexters let down their profession with typical sales tactics which put us off putting in an offer, only to then find the property still up and vacant 2 months later. They gave us incorrect information about important aspects of what was in the property which caused us to waste... Read Full Review
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Comments (0)Unfortunately Dexters let down their profession with typical sales tactics which put us off putting in an offer, only to then find the property still up and vacant 2 months later.
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J H said about Dexters
Services : Letting( As a Tenant )Date: 26th Apr 2021
Unfortunately Dexters let down their profession with typical sales tactics which put us off putting in an offer, only to then find the property still up and vacant 2 months later.
They gave us incorrect information about important aspects of what was in the property which caused us to waste money. They forgot to arrange cleaners until the day we moved in, who rushed the job and left it with dirt, grime, lime scale and lots of hair. They told us they are acceptable omissions.
Refused to work to a solution and blamed us when we raised our worries.
Best avoided if you are looking for a decent agent.
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THEY ARE DANGEROUS, AVOID!! ...
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1 Star Review
Nathan
By : 'Giuseppe'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : E1
25 Dec 2020
People found this helpful2
THEY ARE DANGEROUS, AVOID!! Nathan (the agent) widthdrew the offer 2 weeks before the move in, during Christmas holiday in a middle of a pandemic, without offering any type of solution or support. They just don't give a shit, instead Nathan started shouting on the phone because I was... Read Full Review
Comments (1)THEY ARE DANGEROUS, AVOID!! Nathan (the agent) widthdrew the offer 2 weeks before the move in, during Christmas holiday in a middle of a pandemic, without offering any type of solution or support. They just don't give a shit, instead Nathan started shouting on the phone because I was complaining too much.
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Giuseppe said about Dexters
Services : Letting( As a Prospective Landlord/Tenant )Date: 25th Dec 2020
THEY ARE DANGEROUS, AVOID!! Nathan (the agent) widthdrew the offer 2 weeks before the move in, during Christmas holiday in a middle of a pandemic, without offering any type of solution or support. They just don't give a shit, instead Nathan started shouting on the phone because I was complaining too much.
I will take legal actions but do yourself a favour, AVOID THEM!
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By : Sarah Tranter
22 Jan 2021Dear Giuseppe, I am concerned to read your review and have brought this to the attention of the Director for the office and we will be in touch. Kind regards, Sarah...
Very professional 10/10. ...
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5 Star Review
Holly
Jodie
By : 'A.'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : SE25
23 Jul 2020
People found this helpful0
Very professional 10/10. Holly was I great very helpful and communicated 100% throughout. Lovley young lady won't hesitate to use them again. Great job,... Read Full Review
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A. Roberts said about Dexters
Services : Letting( As a Owner )Date: 22nd Jul 2020
Very professional 10/10. Holly was I great very helpful and communicated 100% throughout. Lovley young lady won't hesitate to use them again. Great job, thanks.
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Sales ...
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5 Star Review
By : 'Donna'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
6 Sept 2018
People found this helpful0
Just wanted to say a massive thank you to Adam guiding me through my purchase and all his advice was... Read Full Review
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Donna McManus said about Dexters
Services : Sales( As a Buyer )Date: 5th Sep 2018
Just wanted to say a massive thank you to Adam guiding me through my purchase and all his advice was invaluable.
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Excellent ...
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5 Star Review
Adam
By : 'Ms'
Services : Sales( As a Vendor )
Sold price : £460000
Would you recommend ? : Yes
Postcode : E1W
27 Aug 2018
People found this helpful0
I've been living in Wapping for many years and I've come across a fair share of Estate Agents but none like Dexters. I found them all very pleasant, honest, professional & very accommodating. Adam Camplin was very patient and diligent in his work. If anyone is looking to sell their... Read Full Review
Comments on Agent Fees
I think that they are very reasonable
Comments (1)I've been living in Wapping for many years and I've come across a fair share of Estate Agents but none like Dexters. I found them all very pleasant, honest, professional & very accommodating. Adam Camplin was very patient and diligent in his work.
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Ms Luck said about Dexters
Services : Sales( As a Vendor )Date: 26th Aug 2018
I've been living in Wapping for many years and I've come across a fair share of Estate Agents but none like Dexters. I found them all very pleasant, honest, professional & very accommodating. Adam Camplin was very patient and diligent in his work.
If anyone is looking to sell their flat/house, I would definitely say, go with Dexters!
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By : Marilyn
3 Sept 2018Dear Ms Luck, We are delighted to read that our Wapping Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best...
Discriminatory and lying ...
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1 Star Review
Christopher
By : 'Mirela'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E15
19 Apr 2018
People found this helpful5
In a building managed by R&R, due to major issue, a temporary generator was placed to supply heating in front of my flat. It was making noise and creating fumes so I couldn't sleep, and I am pregnant. I got in touch with one of the employees Christopher to explain my problem. He assured me ... Read Full Review
Comments on Agent Fees
N/a
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Mirela said about Dexters
Services : Letting( As a Tenant )Date: 18th Apr 2018
In a building managed by R&R, due to major issue, a temporary generator was placed to supply heating in front of my flat. It was making noise and creating fumes so I couldn't sleep, and I am pregnant. I got in touch with one of the employees Christopher to explain my problem. He assured me that the company cares about the tenants and promised a financial compensation for my trouble. Afterwards I tried contacting him to know when this generator will be removed nearly every day for the past months, he was not replying to my emails and creating different scenarios regarding the generator when I managed to get him on the phone- clearly R&R never had the intention to provide the promised compensation for the period of the temporary generator's installation (what was supposed to be 2 weeks, and turned out to be three months). He was even hiding just to avoid my calls, which is pathetic and vile especially since this was causing a problem for a pregnant lady. He kept abusing my patience while pretending to have sent me emails with updates regarding my situation and making me believe that my problem will be handled respectfully. I even remember how he specifically mentioned that the Board has sufficient funds to compensate me for no mater how long the generator is placed ... In the end, after nearly three months of misery, I had to evict the building, but Christopher wasn't bothered by that at all. This is an act of discrimination and erratic behaviour that created health issues for my baby and myself, so I will not remain silent and will contact UK authorities and the public because people deserve to know.
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The most appalling company ...
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1 Star Review
By : 'S.'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : E1
6 Jan 2018
People found this helpful8
The most appalling company I've ever encountered - avoid at all costs! Rendall & Rittner charge an extortionate management fee and to me as a resident have offered no value whatsoever. They don't respond to phone calls or emails or make contact when they say they will and take no... Read Full Review
Comments on Agent Fees
Extortionate for zero value.
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S. Morgan-Flower said about Dexters
Services : Letting( Property Management )Date: 6th Jan 2018
The most appalling company I've ever encountered - avoid at all costs! Rendall & Rittner charge an extortionate management fee and to me as a resident have offered no value whatsoever. They don't respond to phone calls or emails or make contact when they say they will and take no responsibility for seeing projects through. A have had water damage affecting my property for years with no action or resolution on their part - only corporate apathy with absolutletly no knowledge of their own projects or any semblance of professional conduct. They have wasted hours of my time and have left me feeling very frustrated and stressed that I'm not able to fix this issue despite contributing to their hefty fee.
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Rendall & Rittner are an ...
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1 Star Review
By : 'Chelsea'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SW11
26 Feb 2017
People found this helpful16
Rendall & Rittner are an absolute disgrace. They have no interest in residents' wishes whatsoever - their own needs come first and then their paymaster Berkeley Homes. The Rendall & Rittner complaints policy is a self-serving joke and they have even censored notes from residents' meetings... Read Full Review
Comments on Agent Fees
outrageous - 7% increase this year (2017/18) when inflation has been well below 2 % for many years.
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Chelsea Bridge Wharf said about Dexters
Services : Letting( Property Management )Date: 26th Feb 2017
Rendall & Rittner are an absolute disgrace. They have no interest in residents' wishes whatsoever - their own needs come first and then their paymaster Berkeley Homes. The Rendall & Rittner complaints policy is a self-serving joke and they have even censored notes from residents' meetings (2 a year) when the comments were unfavourable to Rendall & Rittner or Berkeley Homes. That is dishonest. Really I thought we could do no worse than Peverel but Rendall & Rittner ARE worse. 7% rise in service charges this year when inflation is below 2%! I rate one star as 0 stars or minus stars are not allowed. See www.chelseabridgewharf.org.uk
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By : Cinzia Marioffi
21 Jan 2019We used Dexters to sell an apartment in South Kensington. By far they are the worst estate agents.*an aggressive and sly agent who seemed to represent the seller rather than the buyer. We would not...
My experience of Rendall and ...
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1 Star Review
Charles
Matt
By : ''mr'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NW1
15 Dec 2016
People found this helpful11
My experience of Rendall and Rittner ( rendallandrittner.co.uk ) the Management company for One Osnaburgh st, London, NW1 3DE A number of leaseholders came forward to report a concierge had been using keys to access their apartments without their permission. The same concierge was also suspected... Read Full Review
Comments (0)My experience of Rendall and Rittner ( rendallandrittner.co.uk ) the Management company for One Osnaburgh st, London, NW1 3DE
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'mr smith' said about Dexters
Services : Letting( As a Owner )Date: 15th Dec 2016
My experience of Rendall and Rittner ( rendallandrittner.co.uk ) the Management company for One Osnaburgh st, London, NW1 3DE
A number of leaseholders came forward to report a concierge had been using keys to access their apartments without their permission. The same concierge was also suspected of intercepting and opening parcels to check for valuables as partially opened packages were reported during his shifts. There were also a large number of other allegations against him, including violent criminal offenses
After a brief investigation, the staff member in question was suspended, he instructed a solicitor to threaten Rendell and Ritner with litigation and they made a decision to keep him as they were worried that because they didn't have any evidence they would lose at an employment tribunal. They also became aware that the staff member had previously been sacked for same reasons and successfully sued his previous employer. It looks like this is his business model is to work as a concierge steal from his residents, get sacked and then attempt to sue for unfair dismissal. In contrast, the other two concierges that work in this building are extremely professional.
Unfortunately, because of Rendell and Rittners fear of legal proceedings the residents have to continue living with a career criminal who is there to steal from them. Its ridiculous that Rendell and Rittner value that their HR policies & fear of fairly trivial legal proceedings over the safety & security of their leaseholders. My reason for writing this is because we have been left with no other options, after exhausting every other avenue our only options are to complain publicly, complain to the freeholder, write to every leaseholder (on the land registry) and begin the time-consuming process of replacing Rendall & Ritner.
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Rendall & Rittner managed ...
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1 Star Review
By : 'Lauren'
Services : Property Management
Would you recommend ? : No
Postcode : W12
26 Mar 2016
People found this helpful12
Rendall & Rittner managed our building for 3 years. They were appointed via the LVT, they were to obtain 6 years accounts from the landlord to give to lessees. They did not also they failed to provide their accounts. The works carried out were shoddy many never finished off. There were 14... Read Full Review
What agent could do to change your mind?
HIGH
Comments on Agent Fees
HIGH
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Lauren said about Dexters
Services : Property Management( )Date: 26th Mar 2016
Rendall & Rittner managed our building for 3 years. They were appointed via the LVT, they were to obtain 6 years accounts from the landlord to give to lessees. They did not also they failed to provide their accounts. The works carried out were shoddy many never finished off. There were 14 cases of litigation within my building with them. They should not be trading it is a disgrace,
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Extremely rude and provide ...
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1 Star Review
Robert Scullion
Jodie
By : 'Stay'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : E2
16 Sept 2015
People found this helpful7
Extremely rude and provide only minimal service. Ignored requests to clean mildew buildup, saying it was common in London apartments. Made threats over using deposit to pay last month rent, even though Apartment was vacated and inspected. Did some sort of fake request for damage, where there was... Read Full Review
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Stay away said about Dexters
Services : Letting( As a Tenant )Date: 15th Sep 2015
Extremely rude and provide only minimal service. Ignored requests to clean mildew buildup, saying it was common in London apartments. Made threats over using deposit to pay last month rent, even though Apartment was vacated and inspected. Did some sort of fake request for damage, where there was none, from deposit, but we did not challenge because we were happy to be rid of them. In short, don't deal with this group.
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For over 5 months now, they ...
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1 Star Review
Charles
Matt
By : 'Ladi'
Services : Letting( As a Owner )
Would you recommend ? : No
8 Jun 2012
People found this helpful6
For over 5 months now, they are owing me rent and have refused to contact me with no... Read Full Review
What agent could do to change your mind?
They should at least repond to my phone calls or email request fro an explanation.
Comments (0)Was this helpful?:
Ladi said about Dexters
Services : Letting( As a Owner )Date: 8th Jun 2012
For over 5 months now, they are owing me rent and have refused to contact me with no explanation
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