By : 'Andrew' Services : Letting( As a Owner ) Rent PCM : £1100 Would you recommend ? : No Postcode : PO20
Jan 30, 2021
People found this helpful1
I only like to leave positive reviews, but I'm afraid the service I've received over the past 6 years from Cubitt and West has been lacking. The key failing is lack of communication. I paid for my property to be fully managed and yet had to keep chasing the lettings department to see if ... Read Full Review
Services : Letting( As a Owner )Date: 30th Jan 2021
I only like to leave positive reviews, but I'm afraid the service I've received over the past 6 years from Cubitt and West has been lacking. The key failing is lack of communication. I paid for my property to be fully managed and yet had to keep chasing the lettings department to see if maintenance jobs had been rectified. If they supplied someone to do a job it was vastly overpriced and they received 20% of the bill. If I found a reliable person locally to do jobs they struggled to access the property with the agents informing them they would liaise with the tenants and then never getting back to them. I've ended up having to chase both parties and do the liaising myself. I've just sold the house but due to poor service from the lettings department marketed the property through another agent. I did raise my concerns with emails to the manager of the lettings department on more than one occasion but they never had the decency to respond. I won't be using Cubitt and West again and sadly I cannot recommend them.
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1 Star Review
By : 'Andrew' Services : Letting( As a Owner ) Rent PCM : £1050 Would you recommend ? : Yes Postcode : PO20
Mar 21, 2020
People found this helpful3
I've been dealing with Cubitt and West now for almost 6 years with my rented property. When you do speak to someone they can be quite helpful, but they always say they will get back to you and never do. Unfortunately I've often been forced to find my own work men to do jobs due to... Read Full Review
Services : Letting( As a Owner )Date: 21st Mar 2020
I've been dealing with Cubitt and West now for almost 6 years with my rented property. When you do speak to someone they can be quite helpful, but they always say they will get back to you and never do. Unfortunately I've often been forced to find my own work men to do jobs due to Cubitt and West failing to find someone to get a job done quickly and efficiently. I've currently got outstanding issues on my property going back three months that are unresolved due to the terrible communication I've had with Cubitt and West. My workmen can't get access and they fail to send someone around. Communication is terrible!!
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Last updated at 6/17/2019, 2:37:14 AM by allAgents
Awards won by Cubitt & West, Bognor Regis PO21 1RJ