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Bognor Regis, PO21
1/5, 2 Reviews
50% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
No description for branch.
No Staff Registered
"Communication is..."
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1 Star Review
By : 'Andrew'
Services : Letting(As a Owner)
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : PO20
21 Mar 2020
People found this helpful3
I've been dealing with Cubitt and West now for almost 6 years with my rented property. When you do speak to someone they can be quite helpful, but they always say they will get back to you and never do. Unfortunately I've often been forced to find my own work men to do jobs due to Cubitt and West failing to find someone to get a job done quickly and efficiently. I've currently got outstanding issues on my property going back three months that are unresolved due to the terrible communication I've had with Cubitt and West. My workmen can't get access and they fail to send someone around. Communication is terrible!!
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £1,050 | £1,100 |
Address
Cubitt & West
17b High Street, Bognor Regis, West Sussex
PO21 1RJ
01243 867632
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Cubitt & West Branches (View All 58)
Lack of communication over 6 ...
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1 Star Review
By : 'Andrew'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : No
Postcode : PO20
30 Jan 2021
People found this helpful1
I only like to leave positive reviews, but I'm afraid the service I've received over the past 6 years from Cubitt and West has been lacking. The key failing is lack of communication. I paid for my property to be fully managed and yet had to keep chasing the lettings department to see if ... Read Full Review
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Andrew said about Cubitt & West
Services : Letting( As a Owner )Date: 30th Jan 2021
I only like to leave positive reviews, but I'm afraid the service I've received over the past 6 years from Cubitt and West has been lacking. The key failing is lack of communication. I paid for my property to be fully managed and yet had to keep chasing the lettings department to see if maintenance jobs had been rectified. If they supplied someone to do a job it was vastly overpriced and they received 20% of the bill. If I found a reliable person locally to do jobs they struggled to access the property with the agents informing them they would liaise with the tenants and then never getting back to them. I've ended up having to chase both parties and do the liaising myself. I've just sold the house but due to poor service from the lettings department marketed the property through another agent. I did raise my concerns with emails to the manager of the lettings department on more than one occasion but they never had the decency to respond. I won't be using Cubitt and West again and sadly I cannot recommend them.
The UK's Largest Customer Review Website for the Property Industry
Communication is ...
Share On :
1 Star Review
By : 'Andrew'
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : PO20
21 Mar 2020
People found this helpful3
I've been dealing with Cubitt and West now for almost 6 years with my rented property. When you do speak to someone they can be quite helpful, but they always say they will get back to you and never do. Unfortunately I've often been forced to find my own work men to do jobs due to... Read Full Review
Comments (0)Was this helpful?:
Andrew Corness said about Cubitt & West
Services : Letting( As a Owner )Date: 21st Mar 2020
I've been dealing with Cubitt and West now for almost 6 years with my rented property. When you do speak to someone they can be quite helpful, but they always say they will get back to you and never do. Unfortunately I've often been forced to find my own work men to do jobs due to Cubitt and West failing to find someone to get a job done quickly and efficiently. I've currently got outstanding issues on my property going back three months that are unresolved due to the terrible communication I've had with Cubitt and West. My workmen can't get access and they fail to send someone around. Communication is terrible!!
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No Staff Registered
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 6/17/2019, 2:37:14 AM by allAgents
