When started to rent my property I had excellent service from the high wycombe branch but as soon as it was moved to thameside property management it was shocking. I have never dealt with such a bad company. No help at all for me as the landlord, although I'm paying them , getting contractors ... Read Full Review

Grace and the rest of the team at Chancellors are a pleasure to work with. Efficient, polite and friendly; they must communicate really well amongst themselves because everyone always knows what's going on even when my assigned contact is busy. I would highly recommend this agent, it's... Read Full Review

Excellent service and professional and dealt with our house sale in a fast, effective and friendly manner, cannot thank them enough for their... Read Full Review

I looked at rental properties with Grace and found her to be really knowledgeable and personable as an agent. I also went on to buy my house through Chancellors and had a great experience all around. I would recommend to... Read Full Review

The lettings staff at the High Wycombe branch are very efficient and are led by Grace Curry who is very professional in her work and a pleasure to deal... Read Full Review

Terrible experience buying a property. They gave false information, as well as the wrong information and also told plain lies! - all of which could have landed me with a serious problem with the property after the sale went through and affected the mortgage too. I had no choice but to pull out of... Read Full Review

The worst customer service ever! Agreed to purchase a property from chancellors, mortgage in place, solicitors instructed in April 2021, told the agents had to complete before stamp duty holiday. My solicitor raised enquiries but the vendor could not be bothered to reply to these nor did their... Read Full Review

Avoid this fraud scheme. Attempted to buy a property off Chancellors. They refused viewing to us, evem though we wanted to offer a higher price to the vendor and effectively have sold the property while their office was closed on Sunday. Must have been a very familiar buyer to their agent who... Read Full Review

If I could give 0 stars I would. Arranged a morning viewing and they booked the wrong time down as a afternoon appointment. When I queried it they said they were now unable to make the morning time so I could not view the property. I called back twice to arrange another day and they failed to... Read Full Review

Branch staff are great but beware being sucked into the honey trap. Once the deal is done everything gets passed to Head Office in Bracknell where it takes on its honey-like characteristics The head office support is exactly that, outwardly sweet but thixotropic in the extreme. First time buyer... Read Full Review

Our buyers sold their house through Chancellors, and they were absolutely useless at organising their one property sale in a 4 property chain. As soon as they have sold the property all dealing are sent to a faceless central office, who couldn't care less about a single low value property... Read Full Review

All we want to do is sell our house. Twice we have been let down by prospective viewings and lied to by being told that there is a viewing yet no one has been. We have a young family and have to tidy and leave our house for the pretend viewings and ask kindly that they let us know when we can... Read Full Review

Stephanie was professional and polite throughout the selling process. When there were issues raised by others Stephanie was able to offer creative solutions. Stephanie used her negotiating skills to obtain a fair price for the house we were selling. For buying or selling houses in High Wycombe, I... Read Full Review

I wish I had read these reviews before using Chancellors management services for lettings. I have found them absolutely appalling. The appointment suppliers to do repairs who can charge 4 times the price of some and they do no inspection of the work undertaken by supplier to ensure it is up to par ... Read Full Review

As a landlord I would never recommend Chancellors of High Wycombe. They failed to manage my property. My previous tenant had made mofications to the property to which Chancellors failed to pick up despite carrying out checks. Seldom returned my calls leaving me very frustrated and... Read Full Review

Frankly speaking, I wouldn't recommend this agency. An unprofessional team, ridiculous! It was just simple thing to make an appointment to view the property and we couldn't get it. The agency team make excuses: First person: *I'll send an email soon with the details. Second person: *The system is ... Read Full Review

I am not sure if it's that messages aren't passed on or whether the staff just ignore them. I am very aware that the market is flooded with buyers at the moment but to not even have the courtesy to call someone back after several messages have been left is seriously unprofessional. Sending out... Read Full Review

I am currently having a dispute with Chancellors regarding their fee they invoiced me. It came as a shock. These are the things that went wrong; 1. My previous contract with Chancellors left me with a credit that is denoted in my current 'Terms of Business' document. Chancellors completely... Read Full Review

Took ages to arrange a view after expressing interest even though we were cash buyers, finally we drove 30 miles only to be given the address of the wrong property. Called agent 3 times to get the vendor to open the door and no response. Finally they got back and said the property we were... Read Full Review

As a keen individual to move up to High Wycombe, contacted Chancellors as they had properties matching my criteria. The agent assigned to me was very flaky, extremely intimidating, I could not hold of her and been ignored when I returned her calls about viewings. Found a property that I liked as it ... Read Full Review