The UK's Largest Customer Review Website for the Property Industry
Abingdon, OX14
2.9/5, 21 Reviews
38% Recommended
0% letting valuation accuracy
63% letting fee satisfaction
Latest Reviews
Klaus Wiehler
Mike from number 5
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 63.00% | £625 | £1,900 |
Address
Chancellors
14 High Street, Abingdon, Oxfordshire
OX14 5AX
01235 524505
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Chancellors Branches (View All 54)
Very professional and ...
Share On : 
5 Star Review
Lisa
By : 'Andy'
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : OX13
Aug 10, 2022
People found this helpful0
Dealing with Chancellors has been so easy. From the outset Lisa has been extremely helpfulI. I found Lisa to be very patient whilst I considered my options and once I made my mind up to sell she has been excellent - keeping me informed of enquiries and... Read Full Review
Comments (0)
Was this helpful?:
Andy said about Chancellors
Services : Sales( As a Vendor )Date: 10th Aug 2022
Dealing with Chancellors has been so easy. From the outset Lisa has been extremely helpfulI. I found Lisa to be very patient whilst I considered my options and once I made my mind up to sell she has been excellent - keeping me informed of enquiries and offers.
The UK's Largest Customer Review Website for the Property Industry
I think chancellors are a ...
Share On :
5 Star Review
Tom
By : 'Fay'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OX13
Jul 18, 2022
People found this helpful0
I think chancellors are a kind caring and efficient estate agents and Tom baker is the best by far really lovely guy and brilliant customer... Read Full Review
Comments (0)Was this helpful?:
Fay Blackwell said about Chancellors
Services : Sales( As a Buyer )Date: 18th Jul 2022
I think chancellors are a kind caring and efficient estate agents and Tom baker is the best by far really lovely guy and brilliant customer relations
The UK's Largest Customer Review Website for the Property Industry
family home in ...
Share On :
5 Star Review
George
By : 'Klaus'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : OX14
Jun 20, 2022
People found this helpful0
It's not easy to find a suitable family home in the Oxford area but thanks to George Giannoulis it worked out really nice. George was super responsive and very helpful with all our... Read Full Review
Comments (0)It's not easy to find a suitable family home in the Oxford area but thanks to George Giannoulis it worked out really nice.
Was this helpful?:
Klaus Wiehler said about Chancellors
Services : Letting( As a Tenant )Date: 20th Jun 2022
It's not easy to find a suitable family home in the Oxford area but thanks to George Giannoulis it worked out really nice.
George was super responsive and very helpful with all our requests.
The UK's Largest Customer Review Website for the Property Industry
Friendly and efficient estate ...
Share On :
5 Star Review
By : 'Mike'
Services : Sales( As a Vendor )
Sold price : £330950
Would you recommend ? : Yes
Postcode : OX14
Jun 10, 2022
People found this helpful0
Friendly and efficient estate agents. Thoroughly happy with the service provided. Always had an update on the progress towards sale and... Read Full Review
Comments (0)Was this helpful?:
Mike from number 5 said about Chancellors
Services : Sales( As a Vendor )Date: 10th Jun 2022
Friendly and efficient estate agents. Thoroughly happy with the service provided. Always had an update on the progress towards sale and purchase
The UK's Largest Customer Review Website for the Property Industry
George has been extremely ...
Share On :
5 Star Review
George
By : 'EJ'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : OX14
Jun 10, 2022
People found this helpful0
George has been extremely helpful in both helping us find a property to rent and helping us with all the processes involved. This has made the renting process much less stressful and more straightforward. Thank... Read Full Review
Comments (0)Was this helpful?:
EJ said about Chancellors
Services : Letting( As a Tenant )Date: 10th Jun 2022
George has been extremely helpful in both helping us find a property to rent and helping us with all the processes involved. This has made the renting process much less stressful and more straightforward. Thank you.
The UK's Largest Customer Review Website for the Property Industry
George was amazing and ...
Share On :
5 Star Review
George
By : 'Muthuraj'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : OX14
Jun 10, 2022
People found this helpful0
George was amazing and helpful. Very professional. Helped me through the journey to rent the property and agreement. 5 star... Read Full Review
Comments (0)Was this helpful?:
Muthuraj said about Chancellors
Services : Letting( As a Tenant )Date: 10th Jun 2022
George was amazing and helpful. Very professional. Helped me through the journey to rent the property and agreement. 5 star service.
The UK's Largest Customer Review Website for the Property Industry
Thank you ...
Share On :
5 Star Review
George
By : 'Jinal'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX14
Jun 10, 2022
People found this helpful0
Mr. George has helped us find the perfect house in a very limited time. Chancellors has an exceptionally tranquil process flow in regards to tenancy and that makes it very easy for us to decide the right... Read Full Review
Comments (0)Was this helpful?:
Jinal Shukla said about Chancellors
Services : Letting( As a Tenant )Date: 10th Jun 2022
Mr. George has helped us find the perfect house in a very limited time. Chancellors has an exceptionally tranquil process flow in regards to tenancy and that makes it very easy for us to decide the right home.
The UK's Largest Customer Review Website for the Property Industry
George was extremely thorough ...
Share On :
5 Star Review
George
By : 'G'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
Jun 9, 2022
People found this helpful0
George was extremely thorough and reliable throughout the successful process. He was very clear and detailed in his communication which was highly... Read Full Review
Comments (0)Was this helpful?:
G Hossie said about Chancellors
Services : Letting( As a Tenant )Date: 9th Jun 2022
George was extremely thorough and reliable throughout the successful process. He was very clear and detailed in his communication which was highly appreciated.
The UK's Largest Customer Review Website for the Property Industry
Prospective buyer here. They ...
Share On :
1 Star Review
By : 'House'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : OX2
Mar 28, 2022
People found this helpful0
Prospective buyer here. They keep old listings on their website and Rightmove. They do not answer the phone nor reply to our emails for visit requests.... Read Full Review
Comments (0)Was this helpful?:
House buyer said about Chancellors
Services : Sales( Prospective Vendor/Buyer )Date: 28th Mar 2022
Prospective buyer here. They keep old listings on their website and Rightmove. They do not answer the phone nor reply to our emails for visit requests. Terrible.
The UK's Largest Customer Review Website for the Property Industry
Prospective buyer here. They ...
Share On :
1 Star Review
By : 'House'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : OX2
Mar 28, 2022
People found this helpful1
Prospective buyer here. They keep old listings on their website and Rightmove. They do not answer the phone nor reply to our emails for visit requests.... Read Full Review
Comments (0)Was this helpful?:
House buyer said about Chancellors
Services : Sales( Prospective Vendor/Buyer )Date: 28th Mar 2022
Prospective buyer here. They keep old listings on their website and Rightmove. They do not answer the phone nor reply to our emails for visit requests. Terrible.
The UK's Largest Customer Review Website for the Property Industry
I advise any potential ...
Share On :
1 Star Review
By : 'Anne'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
Oct 2, 2020
People found this helpful2
I advise any potential renters to avoid using Chancellors!!! Trying to rent a property with them has been absolute chaos. We completed the paperwork straight away and we’re referred to a reference company called ‘Canopy’ to process our references. Well, Canopy... Read Full Review
Comments (0)Was this helpful?:
Anne Noyed said about Chancellors
Services : Letting( As a Tenant )Date: 2nd Oct 2020
I advise any potential renters to avoid using Chancellors!!! Trying to rent a property with them has been absolute chaos. We completed the paperwork straight away and we’re referred to a reference company called ‘Canopy’ to process our references. Well, Canopy I’m not convinced are even a legitimate company. References weren’t completed no matter how much information we gave, trying to contact Canopy was near impossible, and then when we did hear from them? - talk to Chancellors - and when you ask Chancellors you get - talk to Canopy. It’s like been in the seventh circle of hell. After weeks of phoning Chancellors everyday to find out what was happening we establish whatever Canopy are claiming they are doing is either a lie or isn’t working, so we bypass that and move onto the tenancy agreement (we’re now less than 2 working days from moving house) and I get informed by Chancellors, oh the house isn’t actually ready to move into and we can’t get hold of the landlord. What? WHAT? My conclusion is the landlord didn’t even know we were meant to be moving in. The whole thing has been so so stressful. I implore anyone to not use this company.
The UK's Largest Customer Review Website for the Property Industry
Poor ...
Share On :
1 Star Review
By : 'Emma'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : No
Postcode : OX14
Jan 17, 2020
People found this helpful1
We have let our property out through this company for over 8 years but have had so many problems with the administration of the tenancy's. They are extremely unorganised and... Read Full Review
Comments (0)Was this helpful?:
Emma Ferry said about Chancellors
Services : Letting( As a Owner )Date: 17th Jan 2020
We have let our property out through this company for over 8 years but have had so many problems with the administration of the tenancy's. They are extremely unorganised and unprofessional.
The UK's Largest Customer Review Website for the Property Industry
Purchase of property in ...
Share On :
5 Star Review
Alex
By : 'Gary'
Services : Sales( As a Buyer )
Sold price : £470000
Would you recommend ? : Yes
Postcode : OX14
Nov 11, 2019
People found this helpful0
I have recently purchased a property from chancellors and there service has been to a very high standard, customer service is great and always able and on time for house visits as required, Alex is a true professional and was a pleasure to liaise and deal with, calming and assuring in difficult... Read Full Review
Comments (0)Was this helpful?:
Gary paxton said about Chancellors
Services : Sales( As a Buyer )Date: 11th Nov 2019
I have recently purchased a property from chancellors and there service has been to a very high standard, customer service is great and always able and on time for house visits as required, Alex is a true professional and was a pleasure to liaise and deal with, calming and assuring in difficult times but a trustworthy person in every situation and put himself out when we required his assistance, I would recommend Alex to friends and colleagues when they need the use of a estate agent to help the process move forward smoothly, a great asset to chancellors of Abingdon
The UK's Largest Customer Review Website for the Property Industry
Disappointed ...
Share On :
3 Star Review
By : 'VictorVran'
Services : Sales( As a Buyer )
Sold price : £310000
Would you recommend ? : No
Postcode : OX14
Nov 23, 2018
People found this helpful0
After an incredible and attentive start to our buying process, the momentum and attention to detail in noticeably diminished. As first time buyers (and foreign), we are unfamiliar with all the legal terms and their meanings, and as such expected to have guidance and explanations from the agents as ... Read Full Review
Comments (0)After an incredible and attentive start to our buying process, the momentum and attention to detail in noticeably diminished.
Was this helpful?:
VictorVran said about Chancellors
Services : Sales( As a Buyer )Date: 23rd Nov 2018
After an incredible and attentive start to our buying process, the momentum and attention to detail in noticeably diminished.
As first time buyers (and foreign), we are unfamiliar with all the legal terms and their meanings, and as such expected to have guidance and explanations from the agents as to what each part of the deal meant, and what was to be expected.
In reality, we have found that the Vendors needs have been catered to over our own and to our detriment, causing excessive stress and anxiety as the countdown to completion begins.
Although the service from the agent has been good, I feel that it can definitely be improved on. For this reason I cannot give more than 3 stars.
The UK's Largest Customer Review Website for the Property Industry
Do Not Use ...
Share On :
1 Star Review
By : 'Williams'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
Sep 10, 2018
People found this helpful3
My husband and I are both working professionals with busy lives, we moved to the property due to the location and loving the house, it was happy to accommodate my little dog also which was fantastic. Our initial dealings with Chancellors wasn't great, we had to call repeatedly to confirm... Read Full Review
Comments on Agent Fees
Terrible, I certainly didn't receive an acceptable level of service.
Comments (0)My husband and I are both working professionals with busy lives, we moved to the property due to the location and loving the house, it was happy to accommodate my little dog also which was fantastic.
Was this helpful?:
Williams said about Chancellors
Services : Letting( As a Tenant )Date: 10th Sep 2018
My husband and I are both working professionals with busy lives, we moved to the property due to the location and loving the house, it was happy to accommodate my little dog also which was fantastic.
Our initial dealings with Chancellors wasn't great, we had to call repeatedly to confirm that our paperwork was being processed in time for us to move in, they never called us back when we requested and we definitely felt avoided by the team we needed too speak to.
Despite us chasing the progress daily we still found ourselves on our moving in day - van rented, stuff packed - completing our check in whilst being told that if she doesn't receive a call to confirm the paperwork has finally been completed she will have to take the keys away with her leaving us homeless!
With this in the back of our minds we completed the check in, she seemed fair and took time to photograph and note damage around the property, along with noting that the window handles were wobbly, the freezer not defrosted and the property clearly not professionally cleaned.
Fortunately for us we managed to get the keys released to us after many phone calls, they just were unable to provide any back door key as that had been lost by the Abingdon branch.
Eventually a back door key appeared and we had the full sets, we explained to the Abingdon branch that the windows for both the bedroom and the bathroom wouldn't close, when Tom came to take photos and inspect the property during our tenancy I pointed it out to him again and still no action was taken. We spent all winter paying for the additional heating that arose from not being able to close the windows and the fear that if we closed them they wouldn't open again in the event of an emergency.
We finally received a response asking us to take photos of the windows a month before our tenancy was to end and by that point we had given up on trying to resolve the issue.
When it came to renew the tenancy we decided to leave the property given the issues we had had, my husband, Robert, contacted Emma Aquino to discuss this and was told that we just needed to give one months noticed to vacate. We visited a potential new home which we loved and immediately put in an offer for to move in the next month and sent our intention to leave the property through to Chancellors. Emma then told my husband that she had made a mistake and that we actually need to give two months notice, she felt bad so they would try to get tenants in the property sooner for us. We had already signed our new tenancy agreement so we had no option but to hope for the best and live with the consequences of her mistake.
We saw the property had in fact been listed as ready in October not September by Chancellors so we spoke to the Abingdon Branch at chancellors which explained that they were unable to list it with an early date of availablility and would only tell clients that the property was available if they asked them if they could move in earlier.
For the reason we put up a note in the house which let people know the property would in fact be available sooner.
Unfortunately the Chancellors team in Abingdon are also incredibly disorganised and not particularly considerate, they arranged viewings which cancelled and they then claimed to have contacted us to let us know what was going on when questioned but no contact had been made, this was a frequent occurrence throughout our tenancy. The team are severely incompetent and offer inadequate customer service which I will continue to tell friends / family / co-workers to ensure no one else has to deal with them.
Robert contacted the Abingdon branch to find out if they had found someone to move into the property, he was told that potentially there was and this would be confirmed to us when the paperwork came through. We waited but had no contact from the team, he contacted another member of the team who offhandedly mentioned that there was now a client moving in on Tuesday 11th Sept.
I then contacted Emma Aquino explaining that we had finally been informed that someone would be moving in on Tuesday and asking her to update us om her original request for payment of £756.16 so I could complete the payment. On the 3rd September she then sent me through the exact same payment request for £756.16. I called her to explain that total was clearly now incorrect given that there are new tenants moving in on Tuesday. Officially Chancellors had still failed inform us of this but I was not prepared to be further messed around. I them followed the phonemail with an email to confirm that I would need to await her confirmation before I could make any payment, given the need for paper trails to prove communication with Chancellors by this point.
I had no further response from Emma so I emailed again to request an updated payment on the 5th. By the 7th there was still no communication from Emma so I emailed again, explaining that I was so appalled by the service given throughout my tenancy I would be making a complaint to the board of directors and the ombudsman so that it can be investigated.
Emma responded to me on the 10th, to tell me I now owed £1000 for 8th August - 7th September and £32.88 for the 8th September. I emailed back to explain that I had obviously already paid this months rent. She then finally confirmed the last payment of £32.88 only.
We are now facing issues with our check out, issues that were identified during the tenancy or noted during the check in are now being re-raised and held against us. We have always been great tenants, our pervious landlord personally thanked us for leaving his property so immaculate when we left and I am sure he will be happy to testify to that if required. We left 73 Linsey drive in better condition then when we moved in and that they are trying to make life more difficult for us at this point is a testament to the Chancellors team knowing that they have failed to look after us as tenants and show the correct behaviours expected while managing a property.
The UK's Largest Customer Review Website for the Property Industry
Awful service. We made an ...
Share On :
1 Star Review
By : 'TLG'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : OX
Mar 12, 2018
People found this helpful3
Awful service. We made an appointment with one of the agents about a week earlier to visit 4 houses. We came from abroad specially to view those properties and we saw none of them. Our flight was delayed so we were very late for the appointment, therefore the agent cancel, but the worst of all was... Read Full Review
Comments (0)Was this helpful?:
TLG said about Chancellors
Services : Letting( As a Prospective Landlord/Tenant )Date: 12th Mar 2018
Awful service. We made an appointment with one of the agents about a week earlier to visit 4 houses. We came from abroad specially to view those properties and we saw none of them. Our flight was delayed so we were very late for the appointment, therefore the agent cancel, but the worst of all was that he told us that 3 of the properties were available! No replacement or other options were offered to us. It was very unprofessional, and terrible. A good advice DO NOT GO with them.
The UK's Largest Customer Review Website for the Property Industry
This is by far the WORST ...
Share On :
1 Star Review
By : 'E'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
Apr 10, 2017
People found this helpful1
This is by far the WORST company I have ever dealt with. As a renter I have never owned the property I rent, but despite this I get multiple phone calls a week and emails asking telling me that my property is on the market and that I should sell it with them. I have NEVER owned the damn property.... Read Full Review
Comments on Agent Fees
BAD
Comments (0)This is by far the WORST company I have ever dealt with.
Was this helpful?:
E said about Chancellors
Services : Letting( As a Tenant )Date: 10th Apr 2017
This is by far the WORST company I have ever dealt with.
As a renter I have never owned the property I rent, but despite this I get multiple phone calls a week and emails asking telling me that my property is on the market and that I should sell it with them. I have NEVER owned the damn property. STOP CALLING AND EMAILING ME!
Stay well clear of this company, they will harass you for years to come
The UK's Largest Customer Review Website for the Property Industry
Incapable, arrogant, careless ...
Share On :
1 Star Review
Jamie
By : 'A.'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : No
Postcode : OX14
Jul 6, 2015
People found this helpful4
Incapable, arrogant, careless people! They never helped us when we needed. They gave us wrong information, which caused us financial loss. They always reminded us to do our duty, but they never did theirs. We paid a lot of money for nothing! As we complained they treated us like s##t, humiliated us ... Read Full Review
Comments (0)Was this helpful?:
A. Magyar said about Chancellors
Services : Letting( As a Tenant )Date: 6th Jul 2015
Incapable, arrogant, careless people! They never helped us when we needed. They gave us wrong information, which caused us financial loss. They always reminded us to do our duty, but they never did theirs. We paid a lot of money for nothing! As we complained they treated us like s##t, humiliated us by declaring that all our problems are fake. One thing is important for them: money. I would never recommend anyone to do any business with them.
The UK's Largest Customer Review Website for the Property Industry
I'd suggest visiting the ...
Share On :
1 Star Review
By : 'Anonymous'
Services : Sales( As a Vendor )
Sold price : £705000
Would you recommend ? : No
Postcode : OX14
Nov 14, 2014
People found this helpful9
I'd suggest visiting the branch before proceeding with this agent, the appearance is somewhat akin to sweatshop with crowded desks full of inexperienced agents who appeared to be little over school-leaver ages, something we didn't realize until the lack of experience became painfully evident during ... Read Full Review
Comments (0)I'd suggest visiting the branch before proceeding with this agent, the appearance is somewhat akin to sweatshop with crowded desks full of inexperienced agents who appeared to be little over school-leaver ages, something we didn't realize until the lack of experience became painfully evident during the 10 long and painful months it took them to sell our properties.
Was this helpful?:
Anonymous said about Chancellors
Services : Sales( As a Vendor )Date: 14th Nov 2014
I'd suggest visiting the branch before proceeding with this agent, the appearance is somewhat akin to sweatshop with crowded desks full of inexperienced agents who appeared to be little over school-leaver ages, something we didn't realize until the lack of experience became painfully evident during the 10 long and painful months it took them to sell our properties.
We're both experienced in house buying, selling, and letting, and thought we'd try Chancellors for a change after having generally worthwhile experience of most of the other agents in town.
What a mistake..... communication was non-existent after offers had been accepted, to the point where we had to frequently liaise directly with buyers and other agents ourselves to bring sales to point of exchange. We were even asked if we'd mind showing a buyer round ourselves on one of the properties!! Buyers weren't suitably vetted which resulted in a time-waster successfully getting through and causing unnecessary cost and delay.
With so many better agents in the town I can see absolutely no reason to recommend. We will certainly be not be using again or recommending.
The UK's Largest Customer Review Website for the Property Industry
Was told a property was ...
Share On :
2 Star Review
By : 'Anon'
Services : Sales( As a Buyer )
Sold price : £165000
Would you recommend ? : No
Postcode : OX14
Jul 2, 2014
People found this helpful2
Was told a property was unavailable because the current tenant was refusing to leave. Okay, no problem, not Chancellors' fault. Saw the property was back on their website a few weeks later, called up, ASKED SPECIFICALLY ABOUT THE TENANT. Was told she had left, flat was okay for viewing, booked... Read Full Review
What agent could do to change your mind?
If a property\'s unavailable, take it off your website. If people enquire about it, don\'t tell them everything\'s fine when everything is not fine. Be honest!
Comments (1)Was told a property was unavailable because the current tenant was refusing to leave. Okay, no problem, not Chancellors' fault. Saw the property was back on their website a few weeks later, called up, ASKED SPECIFICALLY ABOUT THE TENANT. Was told she had left, flat was okay for viewing, booked viewing. Hooray.
Was this helpful?:
Anon said about Chancellors
Services : Sales( As a Buyer )Date: 2nd Jul 2014
Was told a property was unavailable because the current tenant was refusing to leave. Okay, no problem, not Chancellors' fault. Saw the property was back on their website a few weeks later, called up, ASKED SPECIFICALLY ABOUT THE TENANT. Was told she had left, flat was okay for viewing, booked viewing. Hooray.
Morning of viewing, told viewing is cancelled because existing tenant refuses to leave. Still.
Why the hell is the place listed on their website when they know damn well it's occupied? Why was I lied to when I called up to ask specifically about the existing tenant? This isn't even the first time that Chancellors - a different branch, to be fair - has lied to me about properties being available when they blatantly weren't.
How are you supposed to buy a house through these guys when you can't trust a word they say?
The UK's Largest Customer Review Website for the Property Industry
By : Chancellors HQ
Jul 10, 2014I am sorry to read that the viewing you had planned was cancelled due to a tenant’s refusal to allow viewings. We are able to arrange viewings for those properties that are currently tenanted,...
1 - 20 of 21 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
