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Whetstone, London N20
1.8/5, 5 Reviews
20% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
No Description Found
No Staff Registered
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £0 | £0 |
Address
Barnard Marcus
1285 High Road, London, Greater London
N20 9HS
0208 4466888
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Barnard Marcus Branches (View All 49)
Totally ...
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1 Star Review
By : 'Cathy'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : N20
14 Apr 2023
People found this helpful1
I do not have enough words to describe how bad this branch of Barnard Marcus were, For six months they failed to return telephone calls or emails. They showed a complete lack of customer client skills. The were arrogant, rude and disrespectful .All negotiations with our prospective buyer fell... Read Full Review
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I do not have enough words to describe how bad this branch of Barnard Marcus were, For six months they failed to return telephone calls or emails.
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Cathy Matos said about Barnard Marcus
Services : Sales( Prospective Vendor/Buyer )Date: 14th Apr 2023
I do not have enough words to describe how bad this branch of Barnard Marcus were, For six months they failed to return telephone calls or emails.
They showed a complete lack of customer client skills. The were arrogant, rude and disrespectful .All negotiations with our prospective buyer fell through leaving us significantly out of pocket and completely devastated.
As a result of our agents ineptitude the owners of a property we hoped to buy also lost their chance to buy on two properties!! This in turn caused both them and ourselves extreme distress.
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Listed as sold without ...
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1 Star Review
By : 'Lisa'
Services : Other
Would you recommend ? : No
Postcode : N21
25 Jan 2020
People found this helpful5
The whetstone branch were shockingly bad and insulting with regards to their lack of professionalism and inability to conceal their multiple lies. They: *Created a conflict of interest by taking our purported buyer on as client *did not operated in our best interest and mislead us on key facts ... Read Full Review
Comments (0)The whetstone branch were shockingly bad and insulting with regards to their lack of professionalism and inability to conceal their multiple lies.
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Lisa Morden said about Barnard Marcus
Services : Other( )Date: 25th Jan 2020
The whetstone branch were shockingly bad and insulting with regards to their lack of professionalism and inability to conceal their multiple lies.
They:
*Created a conflict of interest by taking our purported buyer on as client
*did not operated in our best interest and mislead us on key facts on our supposed sale,
*lied about contact with and meeting arrangements with our purported buyer and
*Undertook a disorganised remarketing strategy in conflict with what was agreed.
Our purported buyer had bad credit. They failed both their credit and to get a mortgage.
Rather than advise us of this, BM chose to take the buyer on as clients - their mortgage adviser (also used by us) offering to help turn their bad credit around, and in so doing the buyers needs were placed ahead of ours so as to creating a conflict of interest that did not fall in our favour.
Their attempts ultimately failed. However, this whole process was going on for over two months and only disclosed in any form when I contacted BM to enquire as to the progress of our sale to be notified in any way shape or form.
Initially advice saw us being informed (wrongly) that there ‘had’ been an issue, but that this was now resolved- happy days!!!
On this and a subsequent 1 liner response to our enquiries, these communications were signed off with a galling smiley face- adding insult to injury.
After subsequent enquires, and various advisories as to set dates when the buyer would be going into the office to progress matter- all of which never transpired and new dates provided.
We decided to book-in our own appointment, to sit them down and confront them with the facts. We had them admit that
*the likelihood of the buyer getting a mortgage was already limited to 1 or 2 lenders,
*the credit checks and associated mortgage applications had not progressed (due to the buyer not coming back to the office)
* All reports of the buyer being in contact and making various arrangements to visit the office to progress and discuss matters on a stated date ( which was an excuse used multiple times) never took place- the buyer never agreed that they would come in on a stated date or time.
They appeared shocked that we said put it back on the market now, and when they did they marketed it at the wrong price.
They never apologised, only stating that the manager had left and there was a different strategy now in place, but the people who lied and participated in this were still there and co tinted after the managers departure.
Maybe they were not sorry, the cause that’s just how they roll.
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Dara was my mortgage broker ...
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5 Star Review
By : 'Lizzie283'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : N129
17 Sept 2017
People found this helpful0
Dara was my mortgage broker when I bought a flat after renting. He was absolutely brilliant, very thorough, proactive and helpful at every stage of the process. I honestly don't think I would be in my lovely new flat now if it wasn't for Dara and I was so thankful for his professionalism and his... Read Full Review
Comments on Agent Fees
Worth every penny and you get advice for life, not just for one transaction
Comments (0)Was this helpful?:
Lizzie283 said about Barnard Marcus
Services : Sales( As a Buyer )Date: 16th Sep 2017
Dara was my mortgage broker when I bought a flat after renting. He was absolutely brilliant, very thorough, proactive and helpful at every stage of the process. I honestly don't think I would be in my lovely new flat now if it wasn't for Dara and I was so thankful for his professionalism and his guidance. If you need advice on a mortgage, Dara is your man!
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The service is absolutely ...
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1 Star Review
By : 'D'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : N20
20 Feb 2014
People found this helpful4
The service is absolutely awful. They could not care less and have no word at all. I put in an offer on a house on a Monday was promised a call Tuesday, heard nothing. I called Wednesday was promised another call and am still waiting. In the mean time a member of staff made an appointment for me... Read Full Review
Comments (0)The service is absolutely awful. They could not care less and have no word at all.
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D Somers said about Barnard Marcus
Services : Sales( Prospective Vendor/Buyer )Date: 20th Feb 2014
The service is absolutely awful. They could not care less and have no word at all.
I put in an offer on a house on a Monday was promised a call Tuesday, heard nothing. I called Wednesday was promised another call and am still waiting. In the mean time a member of staff made an appointment for me to see a mortgage man, that does not turn up for the appointment. I turn up to be told he is not there .
Could some one not call and tell me he could not make it ? Clearly not ! Because that would mean someone might care a little at Barnard Marcus in Whetstone. Is there any point to this review, probably not, because they are probably too busy doing their nails !
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Disgusting. They viewed my ...
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1 Star Review
By : 'holly'
Services : Letting( As a Owner )
Would you recommend ? : No
19 Jun 2010
People found this helpful8
Disgusting. They viewed my home. Gave a great valuation on it. Much to my surprise, they took to telling me and buyers, that my home is ex corporation. My solicitors, and management asured me, this was certainly not the case. Still they persisted. This was to lower the price for a quicker sale. ... Read Full Review
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holly said about Barnard Marcus
Services : Letting( As a Owner )Date: 18th Jun 2010
Disgusting. They viewed my home. Gave a great valuation on it. Much to my surprise, they took to telling me and buyers, that my home is ex corporation. My solicitors, and management asured me, this was certainly not the case. Still they persisted. This was to lower the price for a quicker sale. Well, lies beget lies. Nobody has seemingly informed them of this matter. They know not what they are selling. The worse thing is...... the constant lies. A disgrace to their profession. I speak of the Whetstone branch.
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