By : 'Elka' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW17
30 May 2019
People found this helpful0
We bought a flat with Barnard Marcus in Tooting. Our agent Micah Spencer was so helpful and guided us through the process. We are so pleased with his professional and human... Read Full Review
We bought a flat with Barnard Marcus in Tooting. Our agent Micah Spencer was so helpful and guided us through the process. We are so pleased with his professional and human approach
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Michael was a fantastic agent ...
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5 Star Review
Michael
By : 'Jose' Services : Sales( As a Buyer ) Sold price : £625000 Would you recommend ? : Yes Postcode : SW17
7 Dec 2016
People found this helpful0
Michael was a fantastic agent that helped us every step of the way, he was always available to assist us when we needed it and he managed the whole process flawlessly. The exchange and completion that Michael agreed from the outset was realistic and he was always accommodating when we needed to... Read Full Review
Michael was a fantastic agent that helped us every step of the way, he was always available to assist us when we needed it and he managed the whole process flawlessly. The exchange and completion that Michael agreed from the outset was realistic and he was always accommodating when we needed to revisit the property. I would like to say that Michael is a very bubbly and pleasant character who I will certainly recommend to anybody thinking about purchasing in the near future. He was by far the best estate agent we have ever had the pleasure of dealing with from the start of our search. Good luck Big Mike with all your future endeavours and thanks again!!!!
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Appalling service, we rented ...
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1 Star Review
By : 'Kayleigh' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW18
26 Oct 2016
People found this helpful5
Appalling service, we rented from them and from day 1 were lied to. During the tenancy when our boiler broke we had to wait a week without any hot water for them to come and look at it. They lost a set of our keys when the tenancy ended and asked us to pay to replace them. Would not recommend them... Read Full Review
Services : Letting( As a Tenant )Date: 25th Oct 2016
Appalling service, we rented from them and from day 1 were lied to. During the tenancy when our boiler broke we had to wait a week without any hot water for them to come and look at it. They lost a set of our keys when the tenancy ended and asked us to pay to replace them. Would not recommend them to anybody.
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As soon as I met Ryan I knew ...
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5 Star Review
Ryan
By : 'Team' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW17
1 Oct 2016
People found this helpful0
As soon as I met Ryan I knew I could trust him and the Barnard Marcus team to sell our property. Even through some uncertain times I was reassured that all would be well and it was. Ryan is hardworking, determined and has a friendly and approachable manner which made the selling and buy of our... Read Full Review
Services : Sales( As a Vendor )Date: 30th Sep 2016
As soon as I met Ryan I knew I could trust him and the Barnard Marcus team to sell our property. Even through some uncertain times I was reassured that all would be well and it was. Ryan is hardworking, determined and has a friendly and approachable manner which made the selling and buy of our property much easier. I would highly recommend selling your home through Barnard Marcus Tooting and working with Ryan as I found them reliable and efficient.
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Ryan assisted with both the ...
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5 Star Review
Ryan
By : 'SS' Services : Sales( As a Vendor ) Sold price : £500000 Would you recommend ? : Yes Postcode : SW17
8 Aug 2016
People found this helpful0
Ryan assisted with both the sale and purchase of our current flat and onward house respectively which took a year! He was good at responding to queries and knowledgeable about the process and local... Read Full Review
Ryan assisted with both the sale and purchase of our current flat and onward house respectively which took a year! He was good at responding to queries and knowledgeable about the process and local market.
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The team at Barnard Marcus ...
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5 Star Review
Michael
Jamie
By : 'Jenny' Services : Sales( As a Vendor ) Sold price : £560000 Would you recommend ? : Yes Postcode : SW17
20 Jun 2016
People found this helpful0
The team at Barnard Marcus were excellent. From the initial visit we felt the team were pleased to be selling our property- which they did within a few viewings and for the asking price . Michael was our key sales contact and was open, honest, in control and kept communication flowing between all ... Read Full Review
What agent could do to change your mind?
We discussed the fee openly with Daniel and Jamie and came to an agreement which suited everyone.
Comments on Agent Fees
We discussed the fee openly with Daniel and Jamie and came to an agreement which suited everyone.
Services : Sales( As a Vendor )Date: 19th Jun 2016
The team at Barnard Marcus were excellent. From the initial visit we felt the team were pleased to be selling our property- which they did within a few viewings and for the asking price . Michael was our key sales contact and was open, honest, in control and kept communication flowing between all parties. Calls were always returned and he got us over the line effectively.
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It was a pleasure to deal ...
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5 Star Review
By : 'Mr' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW17
15 Jun 2016
People found this helpful0
It was a pleasure to deal with Alicia and Paul in the lettings department. It was the first time I have used them for the letting of my property but have previously dealt with the sales team before. Both went out of their way to help me whenever possible and were very quick to give me feedback and... Read Full Review
Services : Letting( As a Owner )Date: 14th Jun 2016
It was a pleasure to deal with Alicia and Paul in the lettings department. It was the first time I have used them for the letting of my property but have previously dealt with the sales team before. Both went out of their way to help me whenever possible and were very quick to give me feedback and details of the offer when it came in. currently buying another property through the sales team and will be more than happy to use them again.
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Ryan is simply a class above ...
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5 Star Review
Ryan
By : 'Lenny' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW17
7 Jun 2016
People found this helpful0
Ryan is simply a class above the rest.
We had dealings with pretty much every agent in the Tooting area and with so many bad/average incompetent individuals, it was a breath of fresh air to find a professional who was enthusiastic, passionate and so knowledgeable of the market.
Ryan was the ... Read Full Review
We had dealings with pretty much every agent in the Tooting area and with so many bad/average incompetent individuals, it was a breath of fresh air to find a professional who was enthusiastic, passionate and so knowledgeable of the market.
Ryan was the perfect gentleman and professional. He sold our property quickly and efficiently and would highly recommend him over his competitors.
Barnard Marcus have a star in Ryan Osman. My advice is speak to him first before going anywhere else.
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After a very disappointing 6 ...
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5 Star Review
Ryan
Daniel
By : 'Terry.' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW17
28 May 2016
People found this helpful0
After a very disappointing 6 month tour guide experience with the Tooting office of KFH ( motto 'leave it to us to do what we do best) and the difficulty and bad experience of trying to remove ourselves from their contract and constant drive bys of their manager to check what was happening on our... Read Full Review
What agent could do to change your mind?
No one likes paying fees, but hey they sold my house.
Comments on Agent Fees
No one likes paying fees, but hey they sold my house.
Services : Sales( As a Vendor )Date: 27th May 2016
After a very disappointing 6 month tour guide experience with the Tooting office of KFH ( motto 'leave it to us to do what we do best) and the difficulty and bad experience of trying to remove ourselves from their contract and constant drive bys of their manager to check what was happening on our property, of which he was unable to obtain an offer on, it was a very pleasant experience to find Daniel and his team especially Ryan who achieved a sale within a week. Very professional, very good and very pleased with the service. Thank you.
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Mike Anthony, of the Tooting ...
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5 Star Review
Michael
By : 'HSmith' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW17
18 May 2016
People found this helpful0
Mike Anthony, of the Tooting branch at Barnard Marcus, went above and beyond to help us purchase our first home, which completed in May 2016. From the first meeting where he showed us round prospective properties through to handing over the keys, Mike has always listened to our requirements and... Read Full Review
Mike Anthony, of the Tooting branch at Barnard Marcus, went above and beyond to help us purchase our first home, which completed in May 2016. From the first meeting where he showed us round prospective properties through to handing over the keys, Mike has always listened to our requirements and proactively worked on helping us to meet them.
As first time buyers, we were not overly familiar with the process, but Mike guided us through, provided regular detailed updates, and frequently got stuck in when needed to help resolve snags. We would not hesitate to recommend Mike to friends looking in Tooting, and would also happily let him sell our property for us in future. Thanks for your efforts!
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I decided to sell my property ...
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5 Star Review
Ryan
Michael
By : 'Lex' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW17
17 May 2016
People found this helpful0
I decided to sell my property through Barnard Marcus after having a viewing with Ryan at potential property I was interested in. He was very charismatic and full of knowledge about the house. He was kind and answered all my questions and made me feel comfortable with any questions or opinions I... Read Full Review
Services : Sales( As a Vendor )Date: 16th May 2016
I decided to sell my property through Barnard Marcus after having a viewing with Ryan at potential property I was interested in. He was very charismatic and full of knowledge about the house. He was kind and answered all my questions and made me feel comfortable with any questions or opinions I had. It was purely down to this experience I decided to sell with them. Having put my flat on the market I had an influx of viewings swiftly followed by offers very close to the asking price. Michael had been in touch a lot in regards to potential buyers and viewings and explained a lot in regards to whether I should hold my nerve in wanting an asking price offer. Needless to say a few days later an asking price offer came through Michael and I was delighted. Although Barnard Marcus showed me some wonderful properties they unfortunately didn't have quite what I was looking for in regards to a purchase trough them. I cannot recommend them any more highly as they did everything to help with my sale as well as try and find me my dream home. Thank you Ryan, Michael and Jamie for such a fantastic selling experience!
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1 year tenancy with Barnard ...
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1 Star Review
By : 'TJL' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW17
10 May 2016
People found this helpful0
1 year tenancy with Barnard Marcus. 3 month turn around for repairs to be done to property on one occasion. On another occasion no repairs were done for 2 months and were still not done when we left the property. Upon completion of tenancy, poor communication from lettings administrator, failed to... Read Full Review
Services : Letting( As a Tenant )Date: 9th May 2016
1 year tenancy with Barnard Marcus. 3 month turn around for repairs to be done to property on one occasion. On another occasion no repairs were done for 2 months and were still not done when we left the property. Upon completion of tenancy, poor communication from lettings administrator, failed to raise a complaint when requested, repose times regularly over a week. Still not resolved 3 months since leaving the property due to inability to contact the landlord for over 2 months (despite the landlord being an employee of Barnard Marcus). Avoid at all costs.
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We were looking for a two ...
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4 Star Review
Michael
By : 'Tom' Services : Sales( As a Buyer ) Sold price : £545000 Would you recommend ? : No Postcode : SW17
20 Apr 2016
People found this helpful0
We were looking for a two bedroom house and Michael was brilliant in showing a number of options that fulfilled our criteria. He even proposed a couple of options which we initially had ruled out - one of which we ended up putting in an offer on and which was subsequently accepted.
Subsequent... Read Full Review
We were looking for a two bedroom house and Michael was brilliant in showing a number of options that fulfilled our criteria. He even proposed a couple of options which we initially had ruled out - one of which we ended up putting in an offer on and which was subsequently accepted.
Subsequent to this, we had a number of bumps in the road. We put our offer in with an agreement in principal in place, however as part of Banard Marcus policy we had to met with their mortgage broker to determine if we could afford the mortgage! During the meeting it became apparent they could not match our offer. Subsequent to completing we were then pestered by a marketing company, that Barnard Marcus passed on our details to. This made us realize that the meeting with the mortgage broker was also aligned to gaining a commission fee.
Some what indescribably since exchanging and subsequently completing, we have had calls from Barnard Marcus offering to show us other properties!
Whilst Michael was excellent, and undoubtedly worked hard on ensuring the sale progressed and it did so in very quick time, we feel he was let down by other company policies.
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Ryan Osmond & Robbie ...
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5 Star Review
Ryan
Robert
By : 'Polly' Services : Sales( As a Buyer ) Sold price : £945000 Would you recommend ? : Yes Postcode : SW17
4 Apr 2016
People found this helpful0
Ryan Osmond & Robbie Cleeves gave us exceptional service throughout our stressful 17 days exchange & completion in what was most undoubtedly one of the busiest times of the year.
Timings were crucial for us in order to be able to buy the property of our dreams & had Ryan & Robbie ... Read Full Review
Polly Thng & Guy Taylor said about Barnard Marcus
Services : Sales( As a Buyer )Date: 3rd Apr 2016
Ryan Osmond & Robbie Cleeves gave us exceptional service throughout our stressful 17 days exchange & completion in what was most undoubtedly one of the busiest times of the year. Timings were crucial for us in order to be able to buy the property of our dreams & had Ryan & Robbie not pulled out all the stops we most certainly would not have gotten our house by the tight deadline. Ryan has been a fantastic agent for me twice now & I would recommend ANYONE to deal with him. He goes beyond the call of duty answering emails, phone calls & messages out of hours & at times of need. Robbie was recommended to us through Ryan & chased on our behalf so much & was crucial to the deal happening- without Robbie we certainly would have lost the house. Ryan provided us with a service that was far beyond any we have received from other agents in the past & we are indebted to Barnard Marcus as an agency but especially to Ryan for making the purchase of our new property a reality.
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We recently sold our property ...
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5 Star Review
Michael
By : 'Lyndsey' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW17
4 Apr 2016
People found this helpful0
We recently sold our property through Barnard Marcus Tooting, they did an excellent job working with us to ensure the property went on the market at the right time and organising an open day making sure we achieved the best possible price with a very small impact on our day to day lives (we have a... Read Full Review
We recently sold our property through Barnard Marcus Tooting, they did an excellent job working with us to ensure the property went on the market at the right time and organising an open day making sure we achieved the best possible price with a very small impact on our day to day lives (we have a young family so viewings would have been hard for us). In particular our main contact Michael Anthony was integral to ensuring the sale went through in a timely manner as we were under strict time restraints. He regularly updated us with progress and liaised with us, the buyers and both solicitors to make sure everything went through in time. We highly recommend him.
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I really wanted to write a ...
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3 Star Review
Jamie
By : 'FW_EU' Services : Sales( As a Vendor ) Sold price : £480000 Would you recommend ? : No Postcode : SW17
31 Mar 2016
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I really wanted to write a super positive review about our property being sold by Barnard Marcus but I can't.
Having them sell it was a mediocre experience at best, which is disappointing as the market in Tooting is buzzing but it seems all the buzz is with agents like KFH and Marsh &... Read Full Review
What agent could do to change your mind?
Fee's were OK and totally negotiable, there is better elsewhere though.
Comments on Agent Fees
Fee's were OK and totally negotiable, there is better elsewhere though.
Services : Sales( As a Vendor )Date: 30th Mar 2016
I really wanted to write a super positive review about our property being sold by Barnard Marcus but I can't.
Having them sell it was a mediocre experience at best, which is disappointing as the market in Tooting is buzzing but it seems all the buzz is with agents like KFH and Marsh & Parsons.
We had Jamie and Ryan. The latter was much more enthusiastic and tried a lot harder to make sure viewings were booked, that follow ups were prompt and I can't really fault Ryan's service at all.
We found Jamie to be slow often accompanied by long radio silences when it came to selling our house. 2 things no seller wants of their agent as it's a stressful enough.
We also found we had to push back on decisions he made, like not asking buyers for more money, where the offer wasn't what we wanted (not untypical in the industry I imagine!). In more than one instance we had increased offers and also managed to sell more fixtures and fittings. Also as a word of warning, we didn't get the truth about how many viewings we had, it was only because of my security system that we could check and compare to what Barnard Marcus claimed and it was off by around 40%.
I don't want to make this all doom and gloom. I imagine that they are busy and that's a good problem for them and the area. But some more lines of clear communication is needed from them. Even a daily e-mail that might not have much content is fine to assure sellers that the agent is on top of things helps.
When things got closer to completion then the speed picked up a little more, but to us by this point it felt like it was only so they could invoice and line their pockets as quick as they could.
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Robert brokered my buy to let ...
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5 Star Review
Robert
By : 'Tory' Services : Mortgages Sold price : £206000 Would you recommend ? : Yes Postcode : CR4
23 Mar 2016
People found this helpful0
Robert brokered my buy to let mortgage last minute, when my usual broker could not assist.
He dropped everything to assist & provided a great deal & excellent service. Highly... Read Full Review
Robert brokered my buy to let mortgage last minute, when my usual broker could not assist. He dropped everything to assist & provided a great deal & excellent service. Highly recommended!
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Mike is a very personable, ...
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5 Star Review
Michael
By : 'Mr' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW17
21 Mar 2016
People found this helpful0
Mike is a very personable, enthusiastic and readily available agent. From start to finish he walked us through the process and kept us in the loop the whole way, which was invaluable as first time... Read Full Review
Mike is a very personable, enthusiastic and readily available agent. From start to finish he walked us through the process and kept us in the loop the whole way, which was invaluable as first time buyers.
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Having sold two properties ...
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5 Star Review
Ryan
Jamie
By : 'Sandra' Services : Sales( As a Vendor ) Sold price : £380 Would you recommend ? : Yes Postcode : SW17
8 Mar 2016
People found this helpful0
Having sold two properties and purchased a property with Barnard Marcus I have got to know the team extremely well. Toot team show 100% dedication, they are efficient in their role, clients whether as a vendor/buyer are always updated with the progress, excellent professional manner provided by... Read Full Review
Having sold two properties and purchased a property with Barnard Marcus I have got to know the team extremely well. Toot team show 100% dedication, they are efficient in their role, clients whether as a vendor/buyer are always updated with the progress, excellent professional manner provided by such a hard working team. Thanks guys for all your time and effort in making what can be a stressful and difficult experience much easier to deal with. Well done team Tooting.
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I recently bought a property ...
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5 Star Review
Ryan
Robbie
By : 'Declan' Services : Sales( As a Buyer ) Sold price : £380000 Would you recommend ? : Yes Postcode : SW17
7 Mar 2016
People found this helpful0
I recently bought a property with Barnard Marcus, working with Ryan Osman from start to finish. He was very efficient and any issues that popped up throughout the process were dealt with immediately. Robert Cleeves there in branch mortgage advisor also provided a top quality service and also used a ... Read Full Review
I recently bought a property with Barnard Marcus, working with Ryan Osman from start to finish. He was very efficient and any issues that popped up throughout the process were dealt with immediately. Robert Cleeves there in branch mortgage advisor also provided a top quality service and also used a recommended solicitors from Ryan who were excellent.
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