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Springbok Properties

4.7/5, 4594 Reviews
91% Recommended

92% sales valuation accuracy

87% sales fee satisfaction

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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price! Your local estate agent says the property market's in a slump. The papers say the recession's not over yet. The same houses on the market every week
for months and months says that it's the worst time to sell. We say that's rubbish - the property market just needs our progressive approach! Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
"Great service from Marc once..."

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5 Star Review
UserName

Marc

UserName

Annie

By : 'ChrisH'
Services : Sales(As a Buyer)
Sold price : £260000
Would you recommend ? : Yes
Postcode : CA11

Nov 17, 2024
People found this helpful0

Great service from Marc once we offer made. He was efficient and friendly. Annie is really helpful and returns calls and chases everything to get the purchase done as quick as possible. I feel I can relay on her to move things forward. Found we didn’t receive confirmation of our two viewings booked and had to phone back to confirm these were booked.

Was this helpful?:

By : Springbok Customer Services

Nov 18, 2024

We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale92.00%87.00%£21,500£35,200,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1451417320141871797123192103
Areas covered
  • National
  • National
Address

Springbok Properties
Chester StreetOld Trafford, Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
  1. Open
  1. 24/7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Property Found

No Property Found
BRANCH ASSET
Purchase of ...
Featured Review
5 Star Review
UserName

Haden

By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S60

Mar 14, 2025
People found this helpful0

Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review

Comments (3)
Was this helpful?:

By : Springbok Customer Services

Mar 17, 2025

Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...


House ...
Featured Review
5 Star Review

By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes

Mar 13, 2025
People found this helpful0

When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

Mar 17, 2025

Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...


Selling my property quickly ...
Featured Review
5 Star Review

By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14

Dec 27, 2024
People found this helpful1

Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

Dec 28, 2024

Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...


Such a professional and ...
Featured Review
5 Star Review
UserName

Annie

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16

Dec 18, 2024
People found this helpful0

Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

Dec 19, 2024

Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...


We had never heard of ...
Featured Review
4 Star Review
UserName

Haden

By : 'John'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38

Dec 17, 2024
People found this helpful0

We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

Dec 18, 2024

We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything...


Quick and Smooth Cash ...
Featured Review
5 Star Review

By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1

Dec 15, 2024
People found this helpful0

After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

Dec 16, 2024

Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...


Amazing!! ...
Featured Review
5 Star Review
UserName

Taryck

By : 'Mobina'
Branch : Suite 7N, Trafford House, Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35

Nov 29, 2024
People found this helpful0

We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

Dec 2, 2024

Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else,...


Jessica ...

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5 Star Review

By : 'G'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £166
Would you recommend ? : Yes
Postcode : NE33

May 1, 2025
People found this helpful

Jessica has been really helpful, knowledgeable and always available and friendly to help me throughout. She has constantly exceeded my expectations and could not be happier with my experience with ... Read Full Review

Comments (0)
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Callum was really good after ...

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3 Star Review
UserName

Callum

By : 'Nick'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £311
Would you recommend ? : No
Postcode : PR1

Apr 30, 2025
People found this helpful0

Callum was really good after the property sold. Returned ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

May 1, 2025

We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we ...


Great team and progress , ...

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4 Star Review
UserName

bethan

By : 'Panos'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £310009
Would you recommend ? : Yes
Postcode : MK16

Apr 30, 2025
People found this helpful0

Great team and progress , smooth completion all great even when we had some hick ups with previous ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

May 1, 2025

Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...


A very swift, professional ...

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5 Star Review
UserName

James

By : 'Ginger'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH12

Apr 29, 2025
People found this helpful0

A very swift, professional agent to work with. James was on his game, I had no worries he saw to everything, kept us up to date with every stage of sale and gave good advise when ... Read Full Review

Comments (0)
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Pushy, handed between ...

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2 Star Review

By : 'Seller'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : PE15

Apr 29, 2025
People found this helpful

My overall experience with Springbok is that they are quite pushy when they want information from you but dont always reply very quickly when information is required from them. Be prepared to receive multiple calls and answer phone messages per day. I did have some lovely polite and helpful staff ... Read Full Review

Comments (0)
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Criss was a pleasure to deal ...

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5 Star Review
UserName

Chris

By : 'Criss'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TS16

Apr 29, 2025
People found this helpful0

Criss was a pleasure to deal with and very honest from the ... Read Full Review

Comments (0)
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Knowledgeable friendly staff ...

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5 Star Review

By : 'Rachael'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST18

Apr 29, 2025
People found this helpful0

Knowledgeable friendly staff from start to completion, honest and professional hard working and trustworthy Recommendations to all house sale seekers who want a quick sale with no hassle! ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

May 1, 2025

We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs,...


“Jess Made the Sale Quick and ...

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5 Star Review
UserName

Jess

By : 'Rick'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM17

Apr 29, 2025
People found this helpful0

I’ve had a brilliant experience with Springbok Properties thanks to Jess Thornton, my sales negotiator. Jess was friendly, professional, and extremely efficient from start to finish. She negotiated a sale me very quickly at around my asking price, and her advice throughout was clear, positive, ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

May 1, 2025

Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to...


Thanks ...

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5 Star Review

By : 'Shuk'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : L11

Apr 29, 2025
People found this helpful0

I recently purchased a house through this company, and the entire process went very smoothly. Will’s attentive service made me very satisfied, he provided clear guidance and useful advice, which made me feel confident throughout the buying process. He was also very patient in answering all my ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

May 1, 2025

Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything...


Springbok Property ...

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5 Star Review
UserName

Jessica

By : 'David'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No

Apr 29, 2025
People found this helpful0

Springbok are slightly different to traditional estate agents and I was initially apprehensive when trying to secure a property from them. We have now had an offer accepted and we feel in a more secure position due to there process. Jessica was our initial contact and has made our experience stress ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

May 1, 2025

We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything else...


Professional, informative ...

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5 Star Review
UserName

Joe

By : 'Rob'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £86000
Would you recommend ? : Yes
Postcode : NG16

Apr 29, 2025
People found this helpful0

Professional, informative throughout, pleasant staff, efficient, to their ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

May 1, 2025

Thank you for your review. We’re glad to know that we were able to provide the level of service you expected. Your feedback will be shared with our team, and we hope to assist you again if needed....


Quick and smooth ...

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5 Star Review
UserName

Chris

By : 'Emma'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE63

Apr 29, 2025
People found this helpful0

After agreeing a price our property the process moved quickly. We had agreed a sale within a week of going live on the website and we are now moving onto the next stage. Chris S has kept us updated every step of the way and so far everything has gone smoothly. I would recommend Springbok to family ... Read Full Review

Comments (1)
Was this helpful?:

By : Springbok Customer Services

May 1, 2025

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...


Jessie was very ...

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4 Star Review
UserName

Jessica

By : 'Chloe'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : BL8

Apr 29, 2025
People found this helpful0

Jessie was very helpful. The despite confused me a bit but she offered ... Read Full Review


Comments on Agent Fees

The £2,500 deposit seems excessive in addition to the £396 admin fee

Comments (1)
Was this helpful?:

By : Springbok Customer Services

May 1, 2025

Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't...


1 - 20 of 4594 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk

Last updated at 3/5/2024, 10:58:26 AM by allAgents