The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
---|---|---|---|---|
Sales | 100% | 84% | 100% | 100% |
Annie
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your ...
Haden
Annie
By : 'A.L.J'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Was originally struggling with communication but then was put through to Haden and Annie, both made sure everything was put through quickly to secure my offer on a property. Thank you ... Read Full Review
By : Springbok Customer Services
6 May 2025Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If ...
Annie
By : 'Michelle'
Services : Sales( As a Vendor )
Would you recommend ? : No
My final stages of completion were dealt with by Annie Wood. She was great, keeping in contact throughout the process and keeping me updated, nothing was ever too much. Great customer service and very ... Read Full Review
By : Springbok Customer Services
29 Apr 2025We truly appreciate your positive review. We’re happy to know you were satisfied with the service we provided. Your feedback will be shared with the team. Please feel free to reach out if you need ...
Annie
By : 'Iain'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CA2
As first time buyers they were very helpful and no question was dismissed. Annie our sales progressor was excellent. She kept us informed of what was happening and checked in regularly. Very happy with the service received from Springbok and excited to own our first home. ... Read Full Review
Annie
By : 'Richard'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN2
Quick and efficient service from Springbok. Annie was great throughout the process, always informed and was very friendly. Nothing was too much hassle. Thankyou ... Read Full Review
By : Springbok Customer Services
21 Apr 2025Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. ...
Annie
By : 'Ally'
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : PR1
Annie made my experience a smooth one, lots of support and kept up to date. Annie explained process and never made me feel under pressure. Brilliant agent , softly spoken and very approachable, always returned your calls. Good customer service and ... Read Full Review
By : Springbok Customer Services
21 Apr 2025We truly appreciate your thoughtful feedback. It’s wonderful to know you had a positive experience with our service. We’ll pass your comments along to the team, who will be encouraged by your words. ...
Annie
By : 'K'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M32
Annie was professional and responsive throughout my buying process. As a first time this was helpful and reassuring. A good first time ... Read Full Review
Annie
By : 'Lesley'
Services : Sales( As a Buyer )
Sold price : £100000
Would you recommend ? : Yes
Postcode : ML6
Had an extremely positive experience with Soringbok. Annie was just amazing! She kept in close contact and chased anything that needed progressing I would give this lady 10 stars 🌟 ... Read Full Review
By : Springbok Customer Services
31 Mar 2025We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you ...
Annie
Lewis
By : 'Monjur'
Services : Sales( As a Buyer )
Sold price : £388000
Would you recommend ? : Yes
Postcode : RM20
Very helpful stuff I’m so happy their service. Anne and lwis very nice with ... Read Full Review
It’s ok
By : Springbok Customer Services
31 Mar 2025Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your ...
Annie
By : 'Kirstie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S44
Annie went above and beyond to help very happy with my first home. She answered emails quickly or rang with updates as soon as she had ... Read Full Review
Annie
By : 'Gill'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Excellent service. Prompt, courteous and friendly. I wouldn't hesitate to use them ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything ...
Annie
By : 'Michael'
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : LE67
Annie provided an excellent service throughout and was always at the end of the phone to ... Read Full Review
Annie
By : 'alex'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LE67
Annie was truely lovely to work with on the sale of our house. She was always available and willing to listen to concerns or issues thst we had and went out of her way to ensure that both sides stayed on task. I wouldn't hesitate to use Annie again, perfect ... Read Full Review
By : Springbok Customer Services
13 Dec 2024We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know ...
Hamish
Annie
By : 'Alan'
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : HP13
What a wonderful company springbok is,from the very start of the process to the very end, it was so straight forward and very quick, I would like to recommend springbok to anyone that is thinking about selling their property, believe me you won't be ... Read Full Review
By : Springbok Customer Services
3 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Annie
By : 'Masum'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OL2
I'm very happy springbok Properties is very good excellent service specially annie ... Read Full Review
By : Springbok Customer Services
21 Nov 2024Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s ...
Marc
Annie
By : 'ChrisH'
Services : Sales( As a Buyer )
Sold price : £260000
Would you recommend ? : Yes
Postcode : CA11
Great service from Marc once we offer made. He was efficient and friendly. Annie is really helpful and returns calls and chases everything to get the purchase done as quick as possible. I feel I can relay on her to move things forward. Found we didn’t receive confirmation of our ... Read Full Review
By : Springbok Customer Services
18 Nov 2024We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there\'s ...
Annie
Jessica
By : 'Michael'
Services : Sales( As a Buyer )
Sold price : £265000
Would you recommend ? : Yes
Postcode : ME3
Excellent customer relations Clarity guidance Ready to help Friendly and ... Read Full Review
By : Springbok Customer Services
12 Nov 2024We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further ...
Annie
Callum
By : 'Chris'
Services : Sales( As a Vendor )
Sold price : £82000
Would you recommend ? : Yes
Postcode : SA44
I found the communication and expedience refreshing. I had tried traditional sales methods and even auction without any traction. Would recommend Springbok to anyone needing a sale in a timely ... Read Full Review
By : Springbok Customer Services
5 Nov 2024Your satisfaction is our top priority, and we\'re overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your ...
Annie
By : 'Susan'
Services : Sales( As a Buyer )
Sold price : £53000
Would you recommend ? : Yes
Postcode : TS27
Overall i had a fairly smooth purchase of a house with a tenant in situ through Springbok. I was concerned that they charged me a £2596 deposit which includes a £96 non refundable admin fee. I was assured that if anything was seriously wrong with the property then this would be ... Read Full Review
By : Springbok Customer Services
22 Oct 2024Dear Sue, thank you for your feedback. We welcome any feedback such as this, and will be looking further into this internally to take any necessary improvement measures. We wish you all the best. ...
Annie
By : 'Darren'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CF40
Awful/Aggressive behaviour. Wanted 2.5k upfront which i refused to ... Read Full Review
By : Springbok Customer Services
7 Oct 2024Dear Darren, thank you for your comments here. We do have a buyer exclusivity scheme which buyers can enter into in order to secure the property exclusively for them. This means paying a reservation ...