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Edinburgh, EH3

2.4/5, 32 Reviews
34% Recommended

0% letting valuation accuracy

56% letting fee satisfaction

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With Grant Property, finding a high quality home is fast and convenient. All our properties are period homes, situated in desirable locations, furnished and maintained to our market-leading standards. Our growing list of available properties is updated daily and our property team work locally across the country to
find and secure properties for rental.
"Avoid as a..."

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1 Star Review

By : 'Chiara'
Services : Letting(As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : EH3

Sep 26, 2021
People found this helpful2

Avoid as a tenant. Throughout our tenancy our emails and maintenance requests were repeatedly ignored for urgent issues such as the front door lock malfunctioning and a leak over electrical cables, a potential fire risk. Upon check-out we were charged an enormous cleaning bill, despite leaving the property cleaner than we found it (complete with maggots on the bed and some mouldy chocolate behind the desk!) When we asked for proof of a cleaning invoice, there was much hesitation, they eventually admitted errors on the bill of over £50 that had been "accidentally charged." To top it off, months after finishing the tenancy I realised my initial non-guarantor payment (of two months rent!!) had not been returned to me. I had to directly ask for it back. For the hassle, countless emails and emotional upset they caused, I would never live with this agency again.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting0%56.00%£292£2,100
    Address

    Grant Property
    14 Coates CrescentEdinburgh, City of Edinburgh
    EH3 7AF
    0845 230 2288

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    AVOID! ...

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    1 Star Review
    UserName

    James

    UserName

    Manni

    By : 'Lilly'
    Services : Letting( As a Tenant )
    Rent PCM : £660
    Would you recommend ? : No
    Postcode : NG3

    Dec 30, 2022
    People found this helpful1

    DO NOT RENT FROM THIS COMPANY! Grant property/ Sandstone whatever they call themselves now. We rented in Nottingham, avoid if you can. They are quick to take your deposit and get your contract sorted and then everything goes wrong… It started with them not proving us with keys at check... Read Full Review

    Comments (0)
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    Max couldn’t give a ...

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    1 Star Review
    UserName

    Max

    By : 'ab4819'
    Services : Letting( As a Prospective Landlord/Tenant )
    Rent PCM : £1200
    Would you recommend ? : No
    Postcode : EH11

    Jul 29, 2022
    People found this helpful1

    I phoned this Edinburgh company just the other day and spoke to Max, chasing an email enquiry I’d sent to enquire of a student property for son and friend, advertised on ‘accommodation for students’ website. Firstly, the phone was answered with a few syllables spoken... Read Full Review

    Comments (0)
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    Money Hungry ...

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    1 Star Review
    UserName

    amie

    By : 'Kennethe'
    Services : Letting( As a Prospective Landlord/Tenant )
    Rent PCM : £1150
    Would you recommend ? : No
    Postcode : G3

    Jun 14, 2022
    People found this helpful3

    Firstly, I would give this 0 stars if I could. Avoid at all costs. Super helpful when you want to get a property but not so much when you can't go through with one. WHEN A PERSON PAYS MONEY TO TAKE SOMETHING OFF THE MARKET AND THEN DOES NOT END UP RENTING THE FLAT, THEY ARE ENTITLED TO ALL ... Read Full Review

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    Grant Property/ ...

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    1 Star Review

    By : 'Oliver'
    Services : Letting( As a Tenant )
    Rent PCM : £540
    Would you recommend ? : No
    Postcode : G2

    Apr 12, 2022
    People found this helpful3

    Could not disadvise this letting agency any more. The whole business is a laughing stock. Unresponsive, unethical, unhelpful. It is the stuff of cowboys. We have lived in the property for 23 months with black mould on the wall which we were promised would be fixed instantly on day 1, funnily enough ... Read Full Review

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    A non starter, after dealing ...

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    1 Star Review

    By : 'Ben'
    Services : Letting( As a Tenant )
    Rent PCM : £470
    Would you recommend ? : No
    Postcode : M5

    Nov 17, 2021
    People found this helpful0

    A non starter, after dealing with the agent via email and signing all the relevant forms, they informed me the day after I was due to move in that another fee would need to be paid to "release the keys" the fee was almost a grand on a 470 a month property. After informing them that the... Read Full Review

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    This review concerns Grant ...

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    2 Star Review

    By : 'Student'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BS4

    Oct 15, 2021
    People found this helpful4

    This review concerns Grant Property (Sandstone Property) operating in Bristol. My son is a student in Bristol. He recently left a shared house in Bristol which was let through Grant Property. Upon leaving the house, Grant property wanted to make a number of deductions from the deposit for damage, ... Read Full Review

    Comments (1)
    Was this helpful?:

    By : Student Renter

    Sep 6, 2022

    Company was pretty quick with repairs but absolutely atrocious delay with getting deposit back! Also charged us over 500 pounds for basic cleaning.. no repairs needed in the property after tenancy...

    Avoid as a ...

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    1 Star Review

    By : 'Chiara'
    Services : Letting( As a Tenant )
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : EH3

    Sep 26, 2021
    People found this helpful2

    Avoid as a tenant. Throughout our tenancy our emails and maintenance requests were repeatedly ignored for urgent issues such as the front door lock malfunctioning and a leak over electrical cables, a potential fire risk. Upon check-out we were charged an enormous cleaning bill, despite leaving... Read Full Review


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    House was lovely but I moved ...

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    1 Star Review

    By : 'Aalan'
    Services : Letting( As a Tenant )
    Rent PCM : £495
    Would you recommend ? : No
    Postcode : B16

    Aug 8, 2021
    People found this helpful1

    House was lovely but I moved in to the boiler not working and it taking 2 days to fix. Maintenance issues were often logged with no resolution until multiple times pestering. The back gate broke after extreme weather and they did not fix it. After months of asking they nailed it shut. My bedroom... Read Full Review

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    Terrible letting ...

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    1 Star Review
    UserName

    Scott

    By : 'Max'
    Services : Letting( As a Tenant )
    Rent PCM : £2100
    Would you recommend ? : No
    Postcode : EH1

    Jul 7, 2021
    People found this helpful1

    Disgraceful letting agency. We’ve been living with a broken buzzer for 8 months - a clear violation of their obligation to respond to such issues within 28 days. The company also lied to my girlfriend (another of their tenants), telling her she would lose 4 months worth of rent and... Read Full Review

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    Terrible letting ...

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    1 Star Review
    UserName

    Scott

    By : 'Max'
    Services : Letting( As a Tenant )
    Rent PCM : £2100
    Would you recommend ? : No
    Postcode : EH1

    Jul 7, 2021
    People found this helpful2

    Disgraceful letting agency. We’ve been living with a broken buzzer for 8 months - a clear violation of their obligation to respond to such issues within 28 days. The company also lied to my girlfriend (another of their tenants), telling her she would lose 4 months worth of rent and... Read Full Review

    Comments (0)
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    Worset agents I have ever ...

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    1 Star Review

    By : 'Kate'
    Services : Letting( As a Tenant )
    Rent PCM : £1720
    Would you recommend ? : No
    Postcode : EH6

    Mar 3, 2021
    People found this helpful2

    Worset agents I have ever come across. Sloppy work by admin staff, poor maintenance issue follow up then have the cheek to deduct a cleaning fee when the flat was left cleaner then when it was handed over. Im shocked that this company with such poor service even exists. They should be ashamed of... Read Full Review

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    Grant property ...

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    5 Star Review
    UserName

    Lily

    UserName

    Katie

    By : 'Spyridon'
    Services : Letting( As a Tenant )
    Rent PCM : £760
    Would you recommend ? : Yes
    Postcode : EH8

    Jun 26, 2020
    People found this helpful0

    I have been a tenant with Grant property for two years. Overall, my experience was very good. I constantly had a person to communicate possible issues with the house. Furthermore, whenever there was an issue, the agency would deal with it... Read Full Review

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    My experience with Grant ...

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    5 Star Review
    UserName

    Matthew

    By : 'Ellie'
    Services : Letting( As a Tenant )
    Rent PCM : £1280
    Would you recommend ? : Yes
    Postcode : M7

    Feb 5, 2020
    People found this helpful0

    My experience with Grant property has been great! Staff are friendly and helpful, with quick responses to email etc and always helping out where they can! Matthew has been an absolute star helping us sort out everything! Thank you so so much, hugely... Read Full Review

    Comments (0)
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    Very ...

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    5 Star Review

    By : 'Carlo'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : EH4

    Nov 25, 2019
    People found this helpful0

    Very professional staff, always available and ready to help with any question. I strongly recommend this agency if you are looking for a flat to rent in... Read Full Review

    Comments (0)
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    Please Avoid at All ...

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    1 Star Review

    By : 'Oli'
    Services : Letting( As a Tenant )
    Rent PCM : £1500
    Would you recommend ? : No
    Postcode : EH16

    Sep 29, 2019
    People found this helpful5

    Absolutely shocking estate agents. Please avoid at all costs. We had no end of problems in our flat, including those which endangered both our own and the public's lives. Grant were informed of these problems multiple times via email and phone. However, absolutely nothing was done about it.... Read Full Review

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    I've found everyone at ...

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    5 Star Review

    By : 'Janet'
    Services : Letting( As a Tenant )
    Rent PCM : £1815
    Would you recommend ? : Yes
    Postcode : EH8

    Jun 27, 2019
    People found this helpful0

    I've found everyone at Grant Property incredibly helpful and a pleasure to deal with. My initial online enquiry was answered promptly, communications have been excellent (especially Peter), and they have gone out of their way to make the process easy. This was much appreciated as I was... Read Full Review

    Comments (0)
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    Enjoyable ...

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    5 Star Review
    UserName

    Ben

    By : 'Elaine'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : EH3

    Mar 14, 2019
    People found this helpful2

    We booked the property through Airbnb for a weekend away and had very good communication with Ben from Grant Properties. The property we stayed in was to an outstanding finish and everything was provided for us that we needed for an enjoyable stay. I would definitely recommend staying in this... Read Full Review

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    Grant Property - ...

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    1 Star Review

    By : 'Matt'
    Services : Letting( As a Tenant )
    Rent PCM : £1050
    Would you recommend ? : No
    Postcode : BS43

    Jan 3, 2019
    People found this helpful4

    I moved into a 2 bed flat half way through the tenancy when one of the tentants moved out, I had agreed with the tenant that he would continue to pay the utilities and I would just pay the rent. However Grant put all the bills in my name without consulting me, when I challenged they refused to ... Read Full Review


    Comments on Agent Fees

    Horribly horribly overpriced, I moved in last minute and am paying prices for a run down dingy flat equivalent to city center water front prices. Truly awful company.

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    Excellent ...

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    5 Star Review
    UserName

    Katie

    UserName

    Nicola

    By : 'Nikkii'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : EH11

    Jul 24, 2018
    People found this helpful1

    We let from the Edinburgh branch of Grant Property on moving to Edinburgh four years ago. We found them to provide an excellent service,prompt and professional. There only appears to be enough space to list 2 staff members but we dealt regularly with Katie McIntosh,Nicola Mearns,Samantha Muirhead... Read Full Review

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    Great ...

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    5 Star Review
    UserName

    Scott

    By : 'Drake'
    Services : Letting( As a Tenant )
    Rent PCM : £550
    Would you recommend ? : Yes
    Postcode : EH1

    Jun 2, 2018
    People found this helpful1

    Lots of questions arose after our property was sold halfway through our lease but, even though we did not have an appointment, Scott set aside tike in his diary to talk to us and explain all of the answers to our questions. We are extremely thankful for this as it saved lots of time and ensured... Read Full Review

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    No fees information available

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 11/1/2017, 8:53:40 AM by allAgents

    Awards won by Grant Property, Edinburgh EH3 7AF