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Wokingham, RG40
4.7/5, 394 Reviews
97% Recommended
95% sales valuation accuracy
96% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all u
nder one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and Best Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16!
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
"I rarely write reviews, but I ..."
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1 Star Review
By : 'ben'
Services : Letting(As a Tenant)
Rent PCM : £1600
Would you recommend ? : No
Postcode : RG40
11 Jun 2020
People found this helpful1
I rarely write reviews, but I have been so disappointed with the experience and lack of any accountability I feel duty bound to share. We quickly agreed on a rental and price, said we didn't need it decorated but did need it fully empty and clean ahead of moving in, having a high risk son and needing to move during lockdown. We found the house full of junk and not cleaned, it took me 7 hours to empty and clean, and subsequently 20 days for the estate agent to remove the junk (pictured). The assistant manager doesn't see an issue and doesn't want to know. You can see the volume I had to clear out on my own so we could move in. House not clean, and all this after I was very clear on what I needed and why. Do not use these guys, terrible customer service, I dread the day something stops working in the house.
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Nathan and Anwen RC
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 95% | 96.00% | £151,000 | £835,000 |
Areas covered
- RG2
- RG40
- RG41
Address
Prospect Estate Agency
12 -14 Broad Street, Wokingham, Berkshire
RG40 1AB
0118 979 7770
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Prospect Estate Agency Branches (View All 10)
4 years of great ...
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5 Star Review
Nikki
By : 'Nathan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG10
19 Mar 2025
People found this helpful0
We rented from Prospect 4 years and must say they are a very good company to rent from the Senior Property Manager Nikki Gardner has helped us with any issues we have had an always acted promptly and professionally when sorting out and maintenance we have. We moved last week but unfortunately not... Read Full Review
Comments (0)
We rented from Prospect 4 years and must say they are a very good company to rent from the Senior Property Manager Nikki Gardner has helped us with any issues we have had an always acted promptly and professionally when sorting out and maintenance we have.
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Nathan and Anwen RC said about Prospect Estate Agency
Services : Sales( As a Buyer )Date: 19th Mar 2025
We rented from Prospect 4 years and must say they are a very good company to rent from the Senior Property Manager Nikki Gardner has helped us with any issues we have had an always acted promptly and professionally when sorting out and maintenance we have.
We moved last week but unfortunately not using prospect we just hope the company are as good as Nikki.
Nikki ensured our deposit was sent back promply and in full.
There is really nothing more you could hope from as estate agent apart from they should all have a Nikki Gardner.
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We have been really happy ...
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5 Star Review
Nikki
By : 'Alison'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : RG41
21 Nov 2024
People found this helpful0
We have been really happy with the service from Prospect. Nikki has been so helpful with any issues we’ve had that needed dealing with or advice on. Would highly... Read Full Review
Comments (0)We have been really happy with the service from Prospect. Nikki has been so helpful with any issues we’ve had that needed dealing with or advice on.
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Alison Hook said about Prospect Estate Agency
Services : Letting( As a Tenant )Date: 21st Nov 2024
We have been really happy with the service from Prospect. Nikki has been so helpful with any issues we’ve had that needed dealing with or advice on.
Would highly recommend.
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Always good service and very ...
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5 Star Review
Nikki
By : 'Gary'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG40
20 Nov 2024
People found this helpful0
Always good service and very helpful/friendly with solving any issues with Tenancy or Appliances... Read Full Review
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Gary Stubbs said about Prospect Estate Agency
Services : Letting( As a Tenant )Date: 20th Nov 2024
Always good service and very helpful/friendly with solving any issues with Tenancy or Appliances etc.
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I had a fantastic experience ...
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5 Star Review
By : 'Harry'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : RG41
13 Nov 2024
People found this helpful0
I had a fantastic experience renting a property with Nikki Garden as my agent. From the moment I moved in, Nikki was attentive and responsive, handling any issues that came up with efficiency and professionalism. She ensured a smooth and stress-free process both during my stay and when it was time... Read Full Review
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Harry said about Prospect Estate Agency
Services : Letting( As a Tenant )Date: 13th Nov 2024
I had a fantastic experience renting a property with Nikki Garden as my agent. From the moment I moved in, Nikki was attentive and responsive, handling any issues that came up with efficiency and professionalism. She ensured a smooth and stress-free process both during my stay and when it was time to vacate the property. Nikki also helped negotiate the deposit deductions fairly, making the entire process easy and transparent. I’m grateful for her support and highly recommend her services!
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Would just like to thank ...
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5 Star Review
Nikki
By : 'Debbie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG45
11 Sept 2024
People found this helpful0
Would just like to thank nikki Gardner and prospect for arranging pest control to come out to my property that I rent to sort out my 3 wasp nests. This was done promptly with no hassle or stress thankyou again... Read Full Review
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Debbie Birch said about Prospect Estate Agency
Services : Letting( As a Tenant )Date: 11th Sep 2024
Would just like to thank nikki Gardner and prospect for arranging pest control to come out to my property that I rent to sort out my 3 wasp nests. This was done promptly with no hassle or stress thankyou again nikki
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We have had continuous ...
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5 Star Review
Nikki
By : 'No'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG45
9 Sept 2024
People found this helpful0
We have had continuous problems Nikki always does her best to solve problems quickly Thank... Read Full Review
Comments (0)We have had continuous problems
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No said about Prospect Estate Agency
Services : Letting( As a Tenant )Date: 9th Sep 2024
We have had continuous problems
Nikki always does her best to solve problems quickly
Thank you
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I've been in my rental ...
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5 Star Review
Nikki
By : 'Teresa'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : RG6
4 Apr 2024
People found this helpful0
I've been in my rental property for about 4 years. I've been very impressed with Prospect right from the start from the initial setting up of the tenancy which was seamless, their quick turnaround with any issues that have arisen and quick responses to emails. All in alll Prospect... Read Full Review
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Teresa Gauton said about Prospect Estate Agency
Services : Letting( As a Tenant )Date: 4th Apr 2024
I've been in my rental property for about 4 years. I've been very impressed with Prospect right from the start from the initial setting up of the tenancy which was seamless, their quick turnaround with any issues that have arisen and quick responses to emails. All in alll Prospect customer service has been brilliant - thank you Nikki Gardner!
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Great Support from beginning, ...
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5 Star Review
Matt
By : 'Kourosh'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG45
26 May 2023
People found this helpful0
Great Support from beginning, precise, efficient, right to the point and really easy way to lease your property. I would recommend Matteo... Read Full Review
Comments (0)Was this helpful?:
Kourosh said about Prospect Estate Agency
Services : Letting( As a Owner )Date: 26th May 2023
Great Support from beginning, precise, efficient, right to the point and really easy way to lease your property. I would recommend Matteo unreservedly.
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I am a landlady with Prospect ...
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5 Star Review
Lauren
By : 'Sarah'
Services : Letting( As a Owner )
Rent PCM : £820
Would you recommend ? : Yes
Postcode : RG40
6 Apr 2023
People found this helpful0
I am a landlady with Prospect and would like to say hoe happy I am with Lauren who recently dealt with an issue so well and achieved a very positive outcome. She is polite and helpful and is a pleasure to deal... Read Full Review
Comments (0)I am a landlady with Prospect and would like to say hoe happy I am with Lauren
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Sarah said about Prospect Estate Agency
Services : Letting( As a Owner )Date: 6th Apr 2023
I am a landlady with Prospect and would like to say hoe happy I am with Lauren
who recently dealt with an issue so well and achieved a very positive outcome. She is polite and helpful and is a pleasure to deal with.
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Keagan Impey : Purchase of a ...
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5 Star Review
Keagan
By : 'Alan'
Services : Sales( As a Buyer )
Sold price : £350000
Would you recommend ? : Yes
Postcode : RG40
21 Oct 2021
People found this helpful0
We recently bought a house in Wokingham for our son. We had the very good fortune to have Prospect in Wokingham as the sellers Estate agent and more notably Keagan Impey as our main link. As one of the sales team Keagan could not have done more for us had he tried. Despite representing the seller... Read Full Review
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Alan Reeves said about Prospect Estate Agency
Services : Sales( As a Buyer )Date: 21st Oct 2021
We recently bought a house in Wokingham for our son. We had the very good fortune to have Prospect in Wokingham as the sellers Estate agent and more notably Keagan Impey as our main link. As one of the sales team Keagan could not have done more for us had he tried. Despite representing the seller Keagan treated us with the utmost professionalism. He was friendly, courteous, helpful and at times went out of his way to deal with our needs. Nothing was too much for him. During the sales process, he arranged for us to visit the property on several occasions, despite complications getting keys. He responded very quickly to our requests, notably where others were not inclined to do so. He made sure that the seller and their solicitors took action when there were frustrating delays and he made sure that we were kept fully updated. Keagan was the lynchpin in our purchase and to be brutally honest had he not been so very helpful and accommodating we would have withdrawn from the purchase in other circumstances. A very personable young man who fully understands and acts upon customer needs. A credit to Prospect Estate Agents. Thank you Keagan.
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Poor ...
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1 Star Review
By : 'Katie'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RG2
29 Oct 2020
People found this helpful1
Sadly, my buyer has been very very slow with buying my property after I had put in an offer on a house, which was accepted, through Prospect. I informed Prospect at each stage what was happening (or not happening) & that I was having to put my property back on the market. This was in August.... Read Full Review
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Katie Rhodes said about Prospect Estate Agency
Services : Sales( Prospective Vendor/Buyer )Date: 29th Oct 2020
Sadly, my buyer has been very very slow with buying my property after I had put in an offer on a house, which was accepted, through Prospect. I informed Prospect at each stage what was happening (or not happening) & that I was having to put my property back on the market. This was in August. When I later contacted them to say my buyer was now proceeding with everything, they informed me that they had sold the property to someone else, in August. Apparently they left a voicemail & text me to ask me to call them. I have no text. I wasn't even informed it was going back on the market. They admitted someone should have emailed or written to me to have told me & admitted the fault was theirs. However, in Sep I paid money for the searches , not knowing it wasn't going to be mine & since I pointed this out, they now say that they believe they did everything to get hold of me- a voice mail to call back & a supposed text- no email, no letter. I have now lost this money. I was warned about their communication, which was why I went with another company. Make sure everything is emailed! Really disappointing!
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I rarely write reviews, but I ...
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1 Star Review
By : 'ben'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : RG40
11 Jun 2020
People found this helpful1
I rarely write reviews, but I have been so disappointed with the experience and lack of any accountability I feel duty bound to share. We quickly agreed on a rental and price, said we didn't need it decorated but did need it fully empty and clean ahead of moving in, having a high risk son... Read Full Review
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Comments (0)I rarely write reviews, but I have been so disappointed with the experience and lack of any accountability I feel duty bound to share.
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ben caird said about Prospect Estate Agency
Services : Letting( As a Tenant )Date: 10th Jun 2020
I rarely write reviews, but I have been so disappointed with the experience and lack of any accountability I feel duty bound to share.
We quickly agreed on a rental and price, said we didn't need it decorated but did need it fully empty and clean ahead of moving in, having a high risk son and needing to move during lockdown.
We found the house full of junk and not cleaned, it took me 7 hours to empty and clean, and subsequently 20 days for the estate agent to remove the junk (pictured). The assistant manager doesn't see an issue and doesn't want to know. You can see the volume I had to clear out on my own so we could move in. House not clean, and all this after I was very clear on what I needed and why. Do not use these guys, terrible customer service, I dread the day something stops working in the house.
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Outstanding ...
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5 Star Review
Ryan
By : 'Simon'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG41
25 Mar 2018
People found this helpful0
A huge thank you to Ryan Whom went above and beyond, with the sale of our property when obstacles were thrown into the mix, in a very long chain. His positive attitude and support to us was impeccable, and again we can not thank him... Read Full Review
Comments on Agent Fees
Good
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Simon and Cindy Henn said about Prospect Estate Agency
Services : Sales( As a Vendor )Date: 25th Mar 2018
A huge thank you to Ryan Whom went above and beyond, with the sale of our property when obstacles were thrown into the mix, in a very long chain. His positive attitude and support to us was impeccable, and again we can not thank him enough.
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By : Prospect Estate Agency
26 Mar 2018Thanks for taking the time to review the outstanding service received by...
An enthusiastic and helpful ...
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5 Star Review
Tristan
By : 'Terri'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG2
2 Nov 2017
People found this helpful1
An enthusiastic and helpful salesman. Assisted in getting us a tenant for our property. Kept me regularly updated and returned calls in a short time frame. A pleasure to deal with and will use again in the... Read Full Review
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Terri H said about Prospect Estate Agency
Services : Letting( As a Owner )Date: 2nd Nov 2017
An enthusiastic and helpful salesman. Assisted in getting us a tenant for our property. Kept me regularly updated and returned calls in a short time frame. A pleasure to deal with and will use again in the future.
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Tristan was friendly and ...
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5 Star Review
Tristan
By : 'Craig'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG41
5 Oct 2017
People found this helpful0
Tristan was friendly and approachable both on the phone when I initially enquired about the property and in person when I viewed the property. He was knowledgeable about the property and the local area and answered all of our questions satisfactorily. Tristan gave good advice about placing an offer ... Read Full Review
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Craig Gulliver said about Prospect Estate Agency
Services : Letting( As a Tenant )Date: 4th Oct 2017
Tristan was friendly and approachable both on the phone when I initially enquired about the property and in person when I viewed the property. He was knowledgeable about the property and the local area and answered all of our questions satisfactorily. Tristan gave good advice about placing an offer to rent the property and explained the process thouroughly. He was transparent with all necessary fees from the start and kept us informed throughout the process. Following on from my experience I would highly recommend Tristan and Propect Estate Agency to friends and family.
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Tristan was very helpful and ...
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5 Star Review
Tristan
By : 'paulinevine'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RG41
3 Oct 2017
People found this helpful0
Tristan was very helpful and welcoming. he helped us find a suitable property for us to move into, he called to check everything has gone... Read Full Review
Comments on Agent Fees
the agency fee's are very expensive,
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paulinevine said about Prospect Estate Agency
Services : Letting( As a Tenant )Date: 2nd Oct 2017
Tristan was very helpful and welcoming. he helped us find a suitable property for us to move into, he called to check everything has gone okay.
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House Let easy with good ...
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5 Star Review
Tristan
Gemma
By : 'Jan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG41
1 Oct 2017
People found this helpful0
House Let easy with good advise and help before decided to use Prospect with no commitment needed or pushed for a decision. Great since! getting the few maintenance thing sorted. Good response time for any queries I have had coming back with answers without having to ask... Read Full Review
Comments on Agent Fees
Fees seemed fair. Very quickly found a tenant.
Comments (0)House Let easy with good advise and help before decided to use Prospect with no commitment needed or pushed for a decision.
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Jan said about Prospect Estate Agency
Services : Letting( As a Owner )Date: 30th Sep 2017
House Let easy with good advise and help before decided to use Prospect with no commitment needed or pushed for a decision.
Great since! getting the few maintenance thing sorted. Good response time for any queries I have had coming back with answers without having to ask again!
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Tristan and the team at ...
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5 Star Review
Tristan
By : 'SoneW'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : RG45
1 Oct 2017
People found this helpful0
Tristan and the team at Prospect marketed the property well and a good tenant was secured quickly such that there was only a week between tenancies. We were well informed through out the process and the liaison between Tristan and our property manager at Prospect made the process simple and... Read Full Review
Comments on Agent Fees
Agents fees are competitive and in-line with those of other agents
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SoneW said about Prospect Estate Agency
Services : Letting( As a Owner )Date: 30th Sep 2017
Tristan and the team at Prospect marketed the property well and a good tenant was secured quickly such that there was only a week between tenancies. We were well informed through out the process and the liaison between Tristan and our property manager at Prospect made the process simple and straightforward. Our experience has very good!
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Dealing with Tristan for our ...
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5 Star Review
Tristan
By : 'AHope'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : RG41
26 Sept 2017
People found this helpful0
Dealing with Tristan for our new rental was really easy. We were moving from another country and he was able to explain the process we would need to go through easily and confidently. He made what seemed like a complex process seem easy and... Read Full Review
Comments on Agent Fees
Agent's fee were fair. I don't think anybody really likes paying them but what we did need to pay seemed to be comparable to what other Agents were charging.
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AHope said about Prospect Estate Agency
Services : Letting( As a Tenant )Date: 25th Sep 2017
Dealing with Tristan for our new rental was really easy. We were moving from another country and he was able to explain the process we would need to go through easily and confidently. He made what seemed like a complex process seem easy and achievable!
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Tristan was very attentive ...
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4 Star Review
By : 'Hayley'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : RG40
15 Sept 2017
People found this helpful0
Tristan was very attentive and returned calls in good time. Found out all answers to questions I had and made my first house move stress... Read Full Review
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Hayley said about Prospect Estate Agency
Services : Letting( As a Tenant )Date: 14th Sep 2017
Tristan was very attentive and returned calls in good time. Found out all answers to questions I had and made my first house move stress free
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